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Social Computing

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DEFINITION: MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music.  … 
Definition continues below.
Social ComputingReports
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AWS Case Study: Flipboard
sponsored by Amazon Web Services
CASE STUDY: In this case study, one social magazine company is helping its 100 million readers to discover, view, and share content across their social networks – and is adding a quarter of a million readers every day. Find out how Amazon Web Services (AWS) gives them the power and flexibility to thrive in the business marketplace.
Posted: 28 Jul 2014 | Published: 28 Jul 2014


Integrated Talent Management
sponsored by ComputerWeekly.com
ANALYST REPORT: This Independent analyst perspective into the integrated talent management systems market from Elearnity assesses the leading talent management suppliers.
Posted: 22 Jul 2014 | Published: 22 Jul 2014

ComputerWeekly.com

The Benefits of Social and Cloud-based CRM Tools
sponsored by Microsoft India
EGUIDE: In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Solving Challenges with Big Data & Analytics - Retail Industry
sponsored by IBM
VIDEO: Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.
Posted: 11 Jul 2014 | Premiered: 11 Jul 2014

IBM

IBM Smarter Analytics Signature Solution - Customer Next Best Action
sponsored by IBM
VIDEO: Find out how you can maximize the value of customer relationships with help from an analytics tool.
Posted: 11 Jul 2014 | Premiered: 30 Sep 2012

IBM

New CRM Technology Empowers, Saves Time, and Improves Efficiency
sponsored by Microsoft India
CASE STUDY: iloed tools and processes, along with a lack of a centralized database, made it impossible for Tyroo Media to keep up with a growing number of customers. This brief case study illustrates how Tyroo implemented a new online CRM platform that offered a central database and a 360-degree view of customers, from sales to delivery.
Posted: 10 Jul 2014 | Published: 31 Jan 2013

Microsoft India

IT Services Company Improves CRM Efficiency, Enhances Productivity by More Than 50 Percent
sponsored by Microsoft India
CASE STUDY: Godrej Infotech Ltd (GITL), an IT consulting and software services provider, was relying on an in-house developed CRM system that was becoming more and more difficult to support. This case study explains how GITL implemented a new technology that provided easier access to customer information with customized dashboards and detailed reports.
Posted: 10 Jul 2014 | Published: 31 Jan 2011

Microsoft India

Magic Quadrant for Multichannel Campaign Management - May 2014
sponsored by IBM
WHITE PAPER: The following Magic Quadrant report on multichannel campaign management compares and contrasts the top MCCM vendors; explore the strengths and weaknesses of each provider, how they are adapting to new market pressures, and more.
Posted: 09 Jul 2014 | Published: 09 Jul 2014

IBM

Rethinking IT Integration for Cloud, Big Data, Mobile and Social Technologies
sponsored by IBM
WHITE PAPER: Find out how cloud, big data, mobile and social technologies can impact B2B and internal integration strategies.
Posted: 07 Jul 2014 | Published: 31 May 2014

IBM

Retail Needs to Embrace the Mobile Revolution
sponsored by Toshiba
WHITE PAPER: Find out how retailers are accommodating the consumers migration to a mobile-first world.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Toshiba

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

Tips For Powerful Real-Time Content Marketing
sponsored by UStream
EGUIDE: The following expert e-guide explores the top 10 tips for powerful content marketing and how to use them to improve your overall digital strategy. Learn the importance of integrating useful content; visually appealing, emotional content, and more.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

UStream

Successful Social Lead Generation Strategy: Tips and Trends
sponsored by UStream
EGUIDE: The following expert e-guide explores the current state of social media and its prominence in the business environment. Learn about the 3 pillars for developing a strong foundation for you social strategy and more.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

UStream

Customer Experience: Essential Requirements for Company Profitability and Competitive Success
sponsored by Genesys
WHITE PAPER: This white paper discusses the importance of focusing on the customer experience journey, explores why companies don't get the customer journey right, and discusses how leading companies provide great customer experiences.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Genesys

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

5 Step Plan for Personal Content Delivery
sponsored by SDL
WHITE PAPER: Uncover the 5 key steps to ensure the right content gets to the right customer.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

SDL

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction
sponsored by ZeroLag Communications Inc.
WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

ZeroLag Communications Inc.

Code Halos – How the digital lives of People, Things, and Organisations are Changing the Rules of Business
sponsored by ComputerWeekly.com
BOOK: This book extract explains how businesses can harness the power of Code Halo's - the data that accumulates around people, devices, and organizations.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

ComputerWeekly.com

Providing Top-Notch Customer Service in a Social & Mobile World
sponsored by Salesforce
PRESENTATION TRANSCRIPT: Find out how you can form lasting bonds with your customers, gain their trust and ensure your company's positive reputation remains intact in this social and mobile era.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

Salesforce

Rethinking IT Integration for Cloud, Big Data, Mobile and Social
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details how the cloud, Big Data, social and mobile are all revolutionizing how businesses work and how IT must leverage these technologies to give your company a competitive edge.
Posted: 16 Jun 2014 | Published: 13 May 2014

IBM

The Business Value of IBM's Exceptional Digital Experience Solutions
sponsored by IBM
WHITE PAPER: Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites.
Posted: 05 Jun 2014 | Published: 30 Nov 2013

IBM

Making Connections with a Social Business Expert
sponsored by IBM
PRESENTATION: Learn how IBM Connections can help your organization improve its social business strategy by adding capabilities end users are familiar with into everyday processes.
Posted: 05 Jun 2014 | Published: 06 May 2014

IBM
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SOCIAL COMPUTING DEFINITION (continued): … MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music. Each user can choose to invite friends to create profiles or link to existing ones, creating a social network that can be exponentially expanded as users with similar tastes, interests or shared friends are discovered and added. Extremely popular with teenagers and young adults, MySpace.com has seen explosive growth in recent years, with a current base of over 59 million users, reflecting both broader cultural trends offline and a unique culture online. Rupert Murdoch's NewsCorp purchased the site in 2005 for $580 million dollars.See also: six degrees of separation
Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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