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Social Computing

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DEFINITION: Social networking is the practice of expanding the number of one's business and/or social contacts by making connections through individuals. While social networking has gone on almost as long as societies themselves have existed, the unparalleled potential of the Internet to promote such connections is only now being fully recognized and exploited, through Web-based groups established for that purpose.  … 
Definition continues below.
Social Computing Reports
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Selling with Social: New Research to Improve Online Sales
sponsored by Bazaarvoice
WHITE PAPER: In this white paper you will examine who is generating and using consumer-generated content, where they are using it, and how it is impacting offline buying behavior. Read on to explore the findings of this study and recommendations on how to apply these insights to your own marketing endeavors.
Posted: 03 Dec 2015 | Published: 03 Dec 2015

Bazaarvoice

An Infrastructure Consideration to Drive IT Agility, Speed, and Growth
sponsored by IBM
WHITE PAPER: This white paper outlines an IT strategy and infrastructure that addresses today's challenges and enables dynamic, agile operations. Download now to find out how this new IT strategy takes into account the cloud, data analytics, mobile, social, and security.
Posted: 11 Nov 2015 | Published: 11 Nov 2015

IBM

Capitalize on Customer Insight and Expand your Business with Cloud
sponsored by IBM
VIDEO: Tune into this brief video to discover how SaaS can help deliver the customer insights you need to generate revenue from social, historical and operational data.
Posted: 04 Nov 2015 | Premiered: 22 Feb 2015

IBM

Gain New Insights and Enhance Consumer Engagements
sponsored by IBM
WHITE PAPER: Access this white paper and discover ways to capitalize on consumer data to drive desired business outcomes and increase marketing ROI.
Posted: 20 Oct 2015 | Published: 29 May 2015

IBM

How to Create an Effective Social CRM Strategy
sponsored by Microsoft
WHITE PAPER: This insightful white paper reveals proven guidelines for conducting customer experience management using social. Learn from a series of social thought leaders about the practice of social listening and building a social CRM strategy.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

Microsoft

Creating an Effective Social Media Strategy
sponsored by Microsoft
EGUIDE: In this expert e-guide, learn how to use social media intelligently to engage customers and build credibility online. Additionally, learn why organizations need to make sure their company culture is conducive to implementing a social CRM program before they can take full advantage of social media.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

Microsoft

Three Steps to a Coherent Digital Customer Strategy
sponsored by Oracle Corporation
EGUIDE: In this e-guide, experts outline tools and tips for CIOs and their application leaders to step up their digital customer experience initiatives. Find key takeaways to create a culture of customer-focused digital delivery.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

Oracle Corporation

Strategizing Connected Health with Dave Wilson
sponsored by Hitachi Data Systems
VIDEO: In this video, health strategist Dave Wilson breaks down how social innovation is driving connected health. Discover the multiple ways you and your peers can gather and analyze data to cooperatively provide better patient outcomes.
Posted: 17 Sep 2015 | Premiered: 22 Jul 2015

Hitachi Data Systems

Web API Management: New Rules for a New Economy
sponsored by IBM
WHITE PAPER: This white paper shows how a Web API provides a public persona for the enterprise. Learn how to optimize yours by discovering tools that promote application development efforts, so you can exploit the Web API to its fullest potential.
Posted: 09 Sep 2015 | Published: 31 Dec 2013

IBM

IT Analytics: Optimize IT Delivery, Accelerate Innovation
sponsored by IBM
WHITE PAPER: This white paper presents strategies that offer aid to IT leaders facing the challenges of new technologies. Access now and learn how analytics can help streamline IT management - yes, even in cloud computing environments.
Posted: 08 Sep 2015 | Published: 31 Dec 2014

IBM

The Data Center Impact of Cloud, Analytics, Mobility, and More
sponsored by IBM
WHITE PAPER: This white paper explores what changes in IT mean for data centers and examines what the data center of tomorrow needs to look like.
Posted: 02 Sep 2015 | Published: 30 Sep 2014

IBM

Pervasive technology trends shaping the business and the implications for your data center
sponsored by IBM
WHITE PAPER: This paper describes the implications of cloud computing, mobile technologies, social collaboration, and business analytics on data center operations. Access now and learn about the predictive tools and techniques you can use to help build data center strategies that hold up in the face of such disruptive technologies.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

IBM

Microsoft Dynamics - Social Intelligence Guide for Marketing
sponsored by Microsoft
EBOOK: In this dynamic and eye-opening ebook, Microsoft GM Fred Studer takes from his experiences at Disney, Oracle and now Microsoft to discuss the opportunity of social listening for sales.
Posted: 04 Aug 2015 | Published: 07 Mar 2015

Microsoft

Collaboration Matters: Lay the Foundation and Keep the Momentum
sponsored by Dropbox for Business
EGUIDE: In this expert e-guide, you will learn the importance of ensuring that all organizational channels understand the benefits of enterprise collaboration as necessary for getting optimum value from user buy-in. Plus, discover how to use technology to initiate collaboration from T.J. Keitt, a senior analyst at Forrester Research Inc.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

Dropbox for Business

130 Sales Tips for 2015 from Salesforce
sponsored by Salesforce.com
EBOOK: This e-book rounds up 130 of the best sales tips for success in 2015 and beyond. Read on to absorb experts' wisdom on a variety of topics, from productivity and sales culture to prospecting and cold calling.
Posted: 28 May 2015 | Published: 31 Dec 2014

Salesforce.com

Your Planning Guide for Collaboration and Content in the Cloud
sponsored by Dropbox for Business
WHITE PAPER: In this white paper, analysts break down communication, collaboration, content and social platforms - or, 3CS systems. Discover how to leverage these essentials with mobile, cloud and other technologies across the enterprise.
Posted: 30 Mar 2015 | Published: 29 Mar 2013

Dropbox for Business

Social Engineering in IT Security
sponsored by ComputerWeekly.com
BOOK: This extract from Sharon Conheady's book, Social Engineering in IT Security, gives an overview of Social Engineering techniques and explains how organisations can protect themselves.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

ComputerWeekly.com

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

How Michigan State University Calculates Likelihood of Philanthropic Engagement
sponsored by IBM
CASE STUDY: This case study describes how MSU leveraged business intelligence and predictive analytics to gain deep insight into an individual alum's potential to give.
Posted: 20 Feb 2015 | Published: 30 Jan 2015

IBM

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior
sponsored by IBM
WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
Posted: 20 Feb 2015 | Published: 31 Jan 2013

IBM

IDC MarketScape for Jive Software
sponsored by Jive Software
WHITE PAPER: This IDC MarketScape report looks at enterprise social network vendors and features Jive in this excerpt. Learn about Jive's strengths, challenges, key features, and more.
Posted: 17 Feb 2015 | Published: 17 Feb 2015

Jive Software

3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Salesforce.com

Moving Forward with CRM: Key Trends and Technologies
sponsored by IBM
EGUIDE: This expert e-guide uncovers key CRM technologies and trends, and explores the best ways to measure the real value of an investment in social CRM.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

IBM

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM
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SOCIAL COMPUTING DEFINITION (continued): …  Based on the six degrees of separation concept (the idea that any two people on the planet could make contact through a chain of no more than five intermediaries), social networking establishes interconnected Internet communities (sometimes known as personal networks) that help people make contacts that would be good for them to know, but that they would be unlikely to have met otherwise. In general, here's how it works: you join one of the sites and invite people you know to join as well. Those people invite their contacts to join, who in turn invite their contacts to join, and the process repeats … 
Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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