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Social Computing

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DEFINITION: MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music.  … 
Definition continues below.
Social ComputingReports
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Video is the New Document: Four Things You Can’t Miss
sponsored by Polycom, Inc.
RESEARCH CONTENT: As video becomes a core part of UC and social learning strategies, enterprises need to integrate video content as part of the overal marketing and learning mix.
Posted: 25 Aug 2014 | Published: 31 Dec 2013

Polycom, Inc.

RSA's Digital Journey
sponsored by ComputerWeekly.com
PRESENTATION: Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation.
Posted: 22 Aug 2014 | Published: 22 Aug 2014

ComputerWeekly.com

Going Digital: How to Develop Technology to Attract and Retain Digital Customers
sponsored by Hewlett-Packard Limited
TRANSCRIPT: Find out from the pros how to leverage new technologies to improve your relationship with customers.
Posted: 21 Aug 2014 | Published: 21 Aug 2014

Hewlett-Packard Limited

Integrate Performance Management with CRM for Better Sales Results
sponsored by Oracle Corporation
RESEARCH CONTENT: In this report from Nucleus Research, learn how combining social collaboration, CRM, and performance management can help sales managers more effectively manage teams and optimize team performance.
Posted: 20 Aug 2014 | Published: 31 May 2013

Oracle Corporation

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

How Social Learning Boosts Skills Development
sponsored by IBM
WHITE PAPER: In this white paper, discover how a social learning program can improve engagement, reduce attrition, and increase speed of knowledge. Explore the common problems that social learning can help solve, the core components of a social learning initiative, and recommended actions for implementation.
Posted: 04 Aug 2014 | Published: 31 Jul 2013

IBM

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Applying Social Business: Create Exceptional Digital Experiences
sponsored by IBM
RESOURCE: Customers today expect to interact with your brand anywhere, at any time -- and from any device. It's thus essential to create compelling customer experiences to differentiate your business form the rest of the pack. This infographic illustrates how one vendor fulfills three main components of engaging customer experiences.
Posted: 04 Aug 2014 | Published: 04 Aug 2014

IBM

Applying Social Business:The Repeatable Patterns that Improve Business Processes and Provide Return
sponsored by IBM
WHITE PAPER: The following white paper examines how top organizations are optimizing processes and technology to become a social business. Learn about the best practices that have emerged, common pain points to be wary of, and more.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

IBM

AWS Case Study: Flipboard
sponsored by Amazon Web Services and Intel
CASE STUDY: In this case study, one social magazine company is helping its 100 million readers to discover, view, and share content across their social networks – and is adding a quarter of a million readers every day. Find out how Amazon Web Services (AWS) gives them the power and flexibility to thrive in the business marketplace.
Posted: 28 Jul 2014 | Published: 28 Jul 2014

Amazon Web Services and Intel

Integrated Talent Management
sponsored by ComputerWeekly.com
ANALYST REPORT: This Independent analyst perspective into the integrated talent management systems market from Elearnity assesses the leading talent management suppliers.
Posted: 22 Jul 2014 | Published: 22 Jul 2014

ComputerWeekly.com

Solving Challenges with Big Data & Analytics - Retail Industry
sponsored by IBM
VIDEO: Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.
Posted: 11 Jul 2014 | Premiered: 11 Jul 2014

IBM

Smarter Analytics: Predict your Customer's Next Best Action
sponsored by IBM
VIDEO: Find out how you can maximize the value of customer relationships with help from an analytics tool.
Posted: 11 Jul 2014 | Premiered: 30 Sep 2012

IBM

Rethinking IT Integration for Cloud, Big Data, Mobile and Social Technologies
sponsored by IBM
WHITE PAPER: Find out how cloud, big data, mobile and social technologies can impact B2B and internal integration strategies.
Posted: 07 Jul 2014 | Published: 31 May 2014

IBM

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

Staying Competitive and Profitable – Essentials for Customer Experience Success
sponsored by Genesys
WHITE PAPER: This white paper discusses the importance of focusing on the customer experience journey, explores why companies don't get the customer journey right, and discusses how leading companies provide great customer experiences.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Genesys

How the Convergence of Cloud, Big Data, Mobile, and Social Forces Impacts Global Business
sponsored by IBM
WHITE PAPER: This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
Posted: 16 Jun 2014 | Published: 13 May 2014

IBM

Code Halos – How the digital lives of People, Things, and Organisations are Changing the Rules of Business
sponsored by ComputerWeekly.com
BOOK: This book extract explains how businesses can harness the power of Code Halo's - the data that accumulates around people, devices, and organizations.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

ComputerWeekly.com

The Business Value of IBM's Exceptional Digital Experience Solutions
sponsored by IBM
WHITE PAPER: Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites.
Posted: 05 Jun 2014 | Published: 30 Nov 2013

IBM

The Benefits of Social and Cloud-based CRM Tools
sponsored by Microsoft India
EGUIDE: In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Microsoft India

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction
sponsored by ZeroLag Communications Inc.
WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

ZeroLag Communications Inc.
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SOCIAL COMPUTING DEFINITION (continued): … MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music. Each user can choose to invite friends to create profiles or link to existing ones, creating a social network that can be exponentially expanded as users with similar tastes, interests or shared friends are discovered and added. Extremely popular with teenagers and young adults, MySpace.com has seen explosive growth in recent years, with a current base of over 59 million users, reflecting both broader cultural trends offline and a unique culture online. Rupert Murdoch's NewsCorp purchased the site in 2005 for $580 million dollars.See also: six degrees of separation
Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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