All resources sponsored by:

Microsoft

1 - 25 of 265 Matches
Beyond the Basics: How to Evaluate a QuickBooks Replacement
sponsored by Microsoft
WHITE PAPER:From day 1, your small business is constantly learning. And every new challenge presents an opportunity to adapt your business model and better position yourself for the future. Learn how to evaluate a Quickbooks replacement.
Posted: 19 Oct 2017 | Published: 19 Oct 2017
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Microsoft Lays Out Linkedin CRM Strategy: Why Does It Matter?
sponsored by Microsoft
ANALYST REPORT:In this note by Nucleus Research, learn why Microsoft's new Relationship Sales tool, which combines Microsoft's Dynamics 365 for Sales and LinkedIn's Sales Navigator Enterprise edition, can drive a productivity increase of 12 – 15% for sales people, while also accelerating time to close.
Posted: 19 Oct 2017 | Published: 19 Oct 2017
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The Customer Engagement Benefits of CRM Tools
sponsored by Microsoft
EGUIDE:In this expert e-guide, explore how Starbucks and Wal-Mart decided to shake up their customer engagement strategies, and the results of doing so. Then, uncover how CRM tools can improve much more than just customer engagement.
Posted: 17 Oct 2017 | Published: 16 Oct 2017
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IoT Revamps Field Services & Customer Engagement
sponsored by Microsoft
EGUIDE:Including insights from Andrew Leigh (VP of Alliances at Jitterbit) and Scott Amyx (CEO of Amyx+), this expert guide explores how field services can be supercharged with an integrated IoT strategy, and how the IoT enhances customer engagement for brands and marketers.
Posted: 16 Oct 2017 | Published: 16 Oct 2017
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TOPICS:  CRM | CRM Software | Marketing

The CRM Market Today
sponsored by Microsoft
EGUIDE:In this e-guide, uncover how Microsoft is establishing new incentives and compensation strategies to better align field sales and channel partners, and how (and why) Microsoft is planning to focus its future on Dynamics 365, AI and digital transformation. Plus, learn how new CRM tools are revolutionizing engagement.
Posted: 16 Oct 2017 | Published: 16 Oct 2017
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2017 State Of Global Customer Service Report
sponsored by Microsoft
RESEARCH CONTENT:It's been a few years since the digitally empowered customer first sent customer expectations soaring. According to the Microsoft 2017 State ofGlobal Customer Service Report, 96% of respondents said customer service plays a role in their choice of and loyalty to a brand. Tap the global report here for more findings and trends.
Posted: 09 Oct 2017 | Published: 09 Oct 2017
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Digital Transformation in Sales: Evolving the Art of Customer Engagement
sponsored by Microsoft
WHITE PAPER:Are your sales leaders strivers, followers, skeptics or drivers when it comes to the digital transformation of your sales department? Learn how (and why) top-performing sales organizations are prioritizing digital transformation to unlock greater revenue growth. Plus, learn how to get your teams on board for your own transformation journey.
Posted: 09 Oct 2017 | Published: 09 Oct 2017
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Connecting Field Service Management to the IoT
sponsored by Microsoft
WHITE PAPER:Field service management teams aim to keep costs down while improving customer service relationships. This is hard for organizations though – often, reducing costs hurt customer relationships. But the IoT allows field service organizations to achieve this goal. Discover 4 ways to leverage the IoT to reduce cost and increase efficiency.
Posted: 06 Oct 2017 | Published: 06 Oct 2017
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The Current State of Global Customer Service: Research Report
sponsored by Microsoft
RESEARCH CONTENT:96% of Microsoft's survey respondents said customer service plays a role in their choice of and loyalty to a brand – that's a number too high to ignore. Learn more about the current state of customer service in this research report. Discover respondents' thoughts on: Brand loyalty, perceptions and frustrations, self-service options, and more.
Posted: 06 Oct 2017 | Published: 06 Oct 2017
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How the IoT is Leading the Future of Field Service
sponsored by Microsoft
WHITE PAPER:Field service management teams want to keep costs down, while improving their customer service relationships. But reducing costs often hurt customer relationships. Learn how the IoT provides a way for field service organizations to reduce costs and increase efficiency (without sacrificing customer relationships).
Posted: 06 Oct 2017 | Published: 06 Oct 2017
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The Productivity Puzzle: How to Get the Very Best out of Your People in the Modern Workplace
sponsored by Microsoft
WHITE PAPER:Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there's no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the 'productivity puzzle.' Have you fell victim? Find out in the following white paper.
Posted: 14 Sep 2017 | Published: 14 Sep 2017
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How to Create Your Ideal Accounting Operations Processes
sponsored by Microsoft
EBOOK:Find out how to replace outdated accounting processes with more adaptable cloud-based business management tools and uncover criteria that will help you identify the tools you need to create your ideal accounting operations strategy.
Posted: 07 Sep 2017 | Published: 11 Sep 2017
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How The Right Accounting Tool Can Help You Achieve Your Goals
sponsored by Microsoft
WHITE PAPER:As your business grows, you may need to redefine your needs to help you thrive. Upgrading your accounting software can offer you a faster, more affordable way to manage this growth. Learn about what's in your way, what you need to keep growing, and what the right tools can do for your business.
Posted: 07 Sep 2017 | Published: 11 Sep 2017
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The Shift to SaaS: A High-Value Opportunity for ISVs
sponsored by Microsoft
WHITE PAPER:This white paper will discuss the benefits that stem from changes to an ISV's business model and operating model, as well as suggestions on how to prepare for a SaaS transition. See how 20 ISVs successfully transitioned from a traditional software licensing and delivery model to SaaS.
Posted: 01 Sep 2017 | Published: 01 Jun 2017
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Is Your Cloud Delivering What Your Customers And Stakeholders Need?
sponsored by Microsoft
WHITE PAPER:A cloud service provider is the way for independent software vendors to differentiate themselves in an increasingly competitive market. This Frost & Sullivan white paper identifies five attributes to look for when evaluating a cloud service provider to support your software development businesses.
Posted: 31 Aug 2017 | Published: 30 Jun 2017
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The Innovator's Guide to Modern Note Taking
sponsored by Microsoft
WHITE PAPER:Discover how to create a more intuitive and creative method for taking notes that helps you remember more than with typing alone by using cloud-capable technologies like Microsoft's Surface and the Livescribe 3 smart pen.
Posted: 17 Aug 2017 | Published: 17 Aug 2017
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The Innovator's Guide to Modern Note Taking
sponsored by Microsoft
WHITE PAPER:Discover how to create a more intuitive and creative method for taking notes that helps you remember more than with typing alone by using cloud-capable technologies like Microsoft's Surface and the Livescribe 3 smart pen.
Posted: 17 Aug 2017 | Published: 17 Aug 2017
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The Innovator's Guide to Modern Note Taking
sponsored by Microsoft
WHITE PAPER:Discover how to create a more intuitive and creative method for taking notes that helps you remember more than with typing alone by using cloud-capable technologies like Microsoft's Surface and the Livescribe 3 smart pen.
Posted: 17 Aug 2017 | Published: 17 Aug 2017
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How Collaborative Technology Helps SMBs to Maximize the Value of Ideas
sponsored by Microsoft
WHITE PAPER:In an increasingly competitive environment, ideas can differentiate businesses and fuel their growth. SMBs need to get behind ideas and the people that create them. They can do that by encouraging a culture in which ideas thrive, and by giving people the tools they need to shape, share, and sell their ideas.
Posted: 15 May 2017 | Published: 15 May 2017
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How to Create a Successful Enterprise Mobile Security Plan
sponsored by Microsoft
EGUIDE:Gain a stronger understanding of the 3 enterprise mobility management (EMM) security options and how to evaluate each of the top security systems to overcome the challenges of mobile app development.
Posted: 26 Sep 2017 | Published: 26 Sep 2017
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How to Recognize and Prevent Mobile Security Threats
sponsored by Microsoft
EGUIDE:Learn how to recognize and prevent mobile security threats for application development and deployment, all while discovering how to not fall victim to the 2 most common mobility challenges.
Posted: 25 Sep 2017 | Published: 25 Sep 2017
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What's the Pulse on the BPM World?
sponsored by Microsoft
EGUIDE:What is going on in the business process management (BPM) market? Why is India set up to be the next major market for BPM growth? How does BPM fit into the Internet of Things? Access this e-guide to get the answers to these questions.
Posted: 23 May 2017 | Published: 17 May 2017
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7 Features ECM Systems Need for a Modern User Experience
sponsored by Microsoft
EGUIDE:In this e-guide, expert consultant Reda Chouffani explores how to adapt ECM to handle increasing volumes of content and coordinate with cloud-based systems. Discover 7 key capabilities of modern ECM systems like robust mobility, seamless integration with LOB systems, analytics, and 4 more.
Posted: 02 May 2017 | Published: 27 Apr 2017
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Healthcare Cybersecurity Must Complement HIPAA Compliance
sponsored by Microsoft
EGUIDE:In this expert e-guide, learn how multiple healthcare organizations' cybersecurity approaches are going beyond HIPAA compliance for stronger protection.
Posted: 23 Mar 2017 | Published: 23 Mar 2017
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Four Steps to Ensuring Telehealth Success
sponsored by Microsoft
EGUIDE:Access this e-guide to discover the 4 key steps to ensuring a telehealth initiative will be successful, as shared by health IT experts from Massachusetts General Hospital in Boston.
Posted: 23 Mar 2017 | Published: 23 Mar 2017
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