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Social Computing

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DEFINITION: MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music.  … 
Definition continues below.
Social ComputingWhite Papers (View All Report Types)
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Is Your Website Up to Par?
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Find out if your website is up to the standards of today's demanding customers
Posted: 15 Dec 2014 | Published: 15 Dec 2014

Oracle Corporation UK Ltd

Gartner Evaluates 12 Web Access Management Solutions
sponsored by IBM
WHITE PAPER: This white paper from Gartner evaluates 12 leading Web access management solutions on criteria like customer experience, core goods and services, and pricing.
Posted: 05 Dec 2014 | Published: 15 Nov 2013

IBM

Social network analysis –making sense of spaghetti
sponsored by IPL
WHITE PAPER: Social networks are rich with data, but unfortunately, making sense of this information can be a bit difficult to say the least. In the following white paper, Pat Galea explains some mathematical techniques that can be used to detect interesting insights within social networks. Read on to find out more.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

IPL

The Development of the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper gives you an exclusive insight into the IoE world we're rapidly moving towards. Download it now for access to information to help you develop business strategies for an interconnected world, command mobile environments to deliver data faster, and more.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

An Exceptional Customer Experience Platform in the Cloud
sponsored by NEC
WHITE PAPER: Find out which industry-leading vendor has the cloud-enabled customer experience solution needed to achieve countless benefits, including improved customer satisfaction.
Posted: 18 Nov 2014 | Published: 31 Dec 2013

NEC

Customer Experience: Delivering Better Long Term Results with Higher Customer Satisfaction
sponsored by NEC
WHITE PAPER: Find out how to deliver an exceptional customer experience so you can retain and gain customers, while improving customer profitability
Posted: 24 Oct 2014 | Published: 24 Oct 2014

NEC

The Business Value of Integrating the Contact Center Within Your Omni-Channel Strategy
sponsored by IBM
WHITE PAPER: Learn how you can benefit from integrating your contact center within your omni-channel strategy.
Posted: 20 Oct 2014 | Published: 31 Mar 2014

IBM

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

The Social Dimension of Business Analytics: Extracting Value from Customer Feedback
sponsored by Information Builders
WHITE PAPER: The following informative white paper examines the biggest issues with conventional social media and BI tools and offers insight into a social media analytics platform that can improve the value of customer data, marketing approaches, and more.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

Information Builders

IBM Unites the Old World of Email With the New World of Enterprise Social Software
sponsored by IBM
WHITE PAPER: This white paper discusses the direction that IBM is taking following the retirement of Lotus in 2013, including its revamped SmartCloud portfolio and social business software.
Posted: 03 Oct 2014 | Published: 11 Feb 2013

IBM

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

Replatforming Your E-commerce Site: 10 Best Practices For Cross-Channel Retailers
sponsored by OmniTi
WHITE PAPER: The following white paper examines the biggest issues with first-generation e-commerce solutions and offers insight into why replatforming holds the answers to successful growth. Read on to uncover the top 10 best practices for replatforming and more.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

OmniTi

Is Your BI Ready for the Future?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn about new, leading analytics and data management practices that can help you reap the benefits of mobile, social, big data and cloud technologies.
Posted: 25 Sep 2014 | Published: 31 Aug 2014

Hewlett-Packard Limited

Next-Generation Servers Accelerate Application Performance and More
sponsored by Dell, Inc. and Intel®
WHITE PAPER: View this white paper to learn how server solutions must simplify management throughout the life cycle, automate maintenance tasks to improve IT efficiency and reduce downtime, and offer new storage innovations within the server to optimize the performance of demanding applications such as big data and analytics.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Dell, Inc. and Intel®

Social Media Analytics: Making Customer Insights Actionable
sponsored by IBM
WHITE PAPER: Learn why some companies can turn insights gained from social media analytics into revenue, why others can't, and more.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

IBM

Best Practices for Delivering a Personalized Customer Experience
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Selecting the Best Social Software for Your Enterprise
sponsored by IBM
WHITE PAPER: This white paper objectively evaluates and compares 20 social software vendors on dimensions such as customer experience, pricing, and innovation.
Posted: 03 Sep 2014 | Published: 10 Sep 2013

IBM

Social Media Analytics: Making Customer Insights Actionable
sponsored by IBM
WHITE PAPER: Learn why some companies can turn insights gained from social media analytics into revenue, why others can't, and more.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

IBM

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

How Social Learning Boosts Skills Development
sponsored by IBM
WHITE PAPER: In this white paper, discover how a social learning program can improve engagement, reduce attrition, and increase speed of knowledge. Explore the common problems that social learning can help solve, the core components of a social learning initiative, and recommended actions for implementation.
Posted: 04 Aug 2014 | Published: 31 Jul 2013

IBM

Omni-Channel Customer Care: The Essentials
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Applying Social Business:The Repeatable Patterns that Improve Business Processes and Provide Return
sponsored by IBM
WHITE PAPER: The following white paper examines how top organizations are optimizing processes and technology to become a social business. Learn about the best practices that have emerged, common pain points to be wary of, and more.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

IBM

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya
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SOCIAL COMPUTING DEFINITION (continued): … MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music. Each user can choose to invite friends to create profiles or link to existing ones, creating a social network that can be exponentially expanded as users with similar tastes, interests or shared friends are discovered and added. Extremely popular with teenagers and young adults, MySpace.com has seen explosive growth in recent years, with a current base of over 59 million users, reflecting both broader cultural trends offline and a unique culture online. Rupert Murdoch's NewsCorp purchased the site in 2005 for $580 million dollars.See also: six degrees of separation
Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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