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Social Computing

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DEFINITION: MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music.  … 
Definition continues below.
Social ComputingWhite Papers (View All Report Types)
1 - 25 of 167 Matches Previous Page  | Next Page
How to Keep Your Customer Relationships, and Build New Ones
sponsored by NEC
WHITE PAPER: Find out how you can improve customer retention, increase sales and reduce the time and effort required to secure profitability.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

NEC

The Business Value of Integrating the Contact Center Within Your Omni-Channel Strategy
sponsored by IBM
WHITE PAPER: Learn how you can benefit from integrating your contact center within your omni-channel strategy.
Posted: 20 Oct 2014 | Published: 31 Mar 2014

IBM

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Applying Social Business:The Repeatable Patterns that Improve Business Processes and Provide Return
sponsored by IBM
WHITE PAPER: The following white paper examines how top organizations are optimizing processes and technology to become a social business. Learn about the best practices that have emerged, common pain points to be wary of, and more.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

IBM

The Social Dimension of Business Analytics: Extracting Value from Customer Feedback
sponsored by Information Builders
WHITE PAPER: The following informative white paper examines the biggest issues with conventional social media and BI tools and offers insight into a social media analytics platform that can improve the value of customer data, marketing approaches, and more.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

Information Builders

IBM Unites the Old World of Email With the New World of Enterprise Social Software
sponsored by IBM
WHITE PAPER: This white paper discusses the direction that IBM is taking following the retirement of Lotus in 2013, including its revamped SmartCloud portfolio and social business software.
Posted: 03 Oct 2014 | Published: 11 Feb 2013

IBM

Website Security Threat Report 2014 - Part 2
sponsored by Symantec Corporation
WHITE PAPER: Consult this resource to learn more about the growing threat landscape. The data was collected and analyzed by Symantec's security experts.
Posted: 01 Oct 2014 | Published: 30 Sep 2014

Symantec Corporation

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

Replatforming Your E-commerce Site: 10 Best Practices For Cross-Channel Retailers
sponsored by OmniTi
WHITE PAPER: The following white paper examines the biggest issues with first-generation e-commerce solutions and offers insight into why replatforming holds the answers to successful growth. Read on to uncover the top 10 best practices for replatforming and more.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

OmniTi

Social Customer Care: Steps to Success in 2014
sponsored by Five9
WHITE PAPER: Social media is changing the game of customer experience management (CEM). In this report, learn how top-performing companies are reaping the benefits of social CEM, and discover best practices for improving your company's social customer care programs.
Posted: 26 Sep 2014 | Published: 31 Aug 2014

Five9

Fast and Furious: Big Data Analytics Meets Hadoop
sponsored by SAS
WHITE PAPER: Learn about the key features of Hadoop technology that make it ideal for fast-growing streams of data from sensors, social media and more.
Posted: 26 Sep 2014 | Published: 26 Sep 2014

SAS

Is Your BI Ready for the Future?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn about new, leading analytics and data management practices that can help you reap the benefits of mobile, social, big data and cloud technologies.
Posted: 25 Sep 2014 | Published: 31 Aug 2014

Hewlett-Packard Limited

Lessons from the Leading Edge of Customer Experience Management
sponsored by SAS
WHITE PAPER: Find out what you should know about providing a high quality customer experience across all channels.
Posted: 23 Sep 2014 | Published: 23 Sep 2014

SAS

Next-Generation Servers Accelerate Application Performance and More
sponsored by Dell, Inc. and Intel®
WHITE PAPER: View this white paper to learn how server solutions must simplify management throughout the life cycle, automate maintenance tasks to improve IT efficiency and reduce downtime, and offer new storage innovations within the server to optimize the performance of demanding applications such as big data and analytics.
Posted: 19 Sep 2014 | Published: 19 Sep 2014

Dell, Inc. and Intel®

Dollar Bank Cashes In on Customer Experience Enhancements
sponsored by IBM
WHITE PAPER: Find out how Dollar Bank is reinventing their online experience by utilizing real-time insight into exactly what online customers see and do on their website.
Posted: 17 Sep 2014 | Published: 27 Jun 2014

IBM

IDC White Paper: Using Digital Customer Experience for Business Growth and Innovation
sponsored by Genesys
WHITE PAPER: Get this white paper now and learn how to differentiate digital customer care, vital recommendations for designing your digital customer care strategy, and steps taken by leading-edge organizations to deliver exceptional digital customer experiences.
Posted: 16 Sep 2014 | Published: 31 May 2014

Genesys

Customer Service in the Digital Workplace - Maximizing Employee Potential with Workforce Optimization
sponsored by Genesys
WHITE PAPER: This free white paper presents how an employee effectiveness model leads to happier employees, more satisfied customers, and a much healthier corporate balance sheet.
Posted: 16 Sep 2014 | Published: 31 Jan 2011

Genesys

Social Media Analytics: Making Customer Insights Actionable
sponsored by IBM
WHITE PAPER: Learn why some companies can turn insights gained from social media analytics into revenue, why others can't, and more.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

IBM

Multi-Channel Customer Experience: The Next Battleground for Mid-Size Businesses
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Modern Sales In the Cloud: In the Era of the Empowered Customer
sponsored by Oracle Corporation
WHITE PAPER: Find out how you can accommodate the demands of today's customers, while ensuring the successful execution of your sales goals.
Posted: 05 Sep 2014 | Published: 05 Sep 2014

Oracle Corporation

Selecting the Best Social Software for Your Enterprise
sponsored by IBM
WHITE PAPER: This white paper objectively evaluates and compares 20 social software vendors on dimensions such as customer experience, pricing, and innovation.
Posted: 03 Sep 2014 | Published: 10 Sep 2013

IBM

Social Media Analytics: Making Customer Insights Actionable
sponsored by IBM
WHITE PAPER: Learn why some companies can turn insights gained from social media analytics into revenue, why others can't, and more.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

IBM

IDC Opinion - The future of email is social
sponsored by IBM
WHITE PAPER: The following white paper examines the state of email and collaboration in today's enterprise and provides insight into how collaboration is expected to evolve along with what new technology will help make adapting to these changes much easier.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

IBM

MAP and Optimize Your Customer Journey
sponsored by IBM
WHITE PAPER: Uncover the 4 steps to identifying what your customer journey looks like today, pinpoint areas of struggle and develop a strategy for optimizing the customer journey in the future.
Posted: 26 Aug 2014 | Published: 31 Jan 2014

IBM

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor
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SOCIAL COMPUTING DEFINITION (continued): … MySpace.com is a popular social networking Web site.Originally founded as a venue for aspiring musicians and bands to share music and concert dates, MySpace has grown into a complex site where users can create profiles, including photographs, blogs, music or movie preferences. Other features of the site include chat rooms, forums, classified ads, newsgroups and a venue for sharing videos or music. Each user can choose to invite friends to create profiles or link to existing ones, creating a social network that can be exponentially expanded as users with similar tastes, interests or shared friends are discovered and added. Extremely popular with teenagers and young adults, MySpace.com has seen explosive growth in recent years, with a current base of over 59 million users, reflecting both broader cultural trends offline and a unique culture online. Rupert Murdoch's NewsCorp purchased the site in 2005 for $580 million dollars.See also: six degrees of separation
Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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