Web 2.0 White Papers, Software Downloads, Definition and Webcasts

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May 25, 2012

Emerging Technologies >
Web 2.0
DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white … Definition continues below.
Web 2.0 Reports
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Teachable moments, from IT consumerization to the cloud sponsored by Dell and VMware PODCAST: In this exclusive podcast, listen as Steve Mallard, IT manager and computer IT master teacher at the Tennessee Technology Center, discusses IT consumerication and Mallard's advice on how to prepare students for careers in IT. Posted: 25 May 2012 \| Premiered: 25 May 2012 TOPICS: Careers \| Cloud Computing \| IT Best Practices \| IT Industry \| IT Managers \| Leadership \| Social Networking \| Web 2.0

Director of technology offers executive leadership with friendly touch sponsored by Dell and VMware PODCAST: Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business. Posted: 24 May 2012 \| Premiered: 24 May 2012 TOPICS: Business Management \| Collaboration \| Leadership \| Social Networking \| Web 2.0

Managing Social Content to Maximize Value and Minimize Risk sponsored by IBM WHITE PAPER: Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Content Management \| Content Management Software \| Content Management Systems \| Data Management \| Data Quality \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| Knowledge Management \| Social Networking \| Web 2.0 \| Web Content Management

Aberdeen Group: Business Value of Adapting Web Content for Mobile Devices (Sponsored by OpenText) sponsored by OpenText ANALYST REPORT: This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Marketing \| Mobile CRM \| Web 2.0 \| Web Content Accessibility \| Web Content Management

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service sponsored by DMG Consulting WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| Customer Service \| Social Computing \| Social Networking \| Unstructured Data \| Web 2.0 \| Web Content Management

Customer Experience Exchange E-Zine: Taking a swing at social CRM sponsored by SearchCRM EZINE: This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Service \| Customer Service Best Practices \| Data Analytics \| Social Computing \| Social Networking \| Web 2.0

Getting to Know Alfresco 4 sponsored by Alfresco Software WEBCAST: This webcast delves into the features and capabilities of Alfresco's enterprise content management platform. Posted: 08 May 2012 \| Premiered: 08 May 2012 TOPICS: Collaboration \| Content Management \| Content Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| Open Source Software \| Web 2.0 \| Web Content Management

Turn your business into a social powerhouse sponsored by Alfresco Software WEBCAST: This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool. Posted: 04 May 2012 \| Premiered: 04 May 2012 TOPICS: Content Management \| Content Management Software \| CRM \| Customer Interaction Services \| Enterprise Content Management \| Enterprise Content Management Software \| Web 2.0 \| Web Content Management

Maximizing BI tools for improved performance sponsored by Actian Corporation VIDEO: This video examines the challenges of growing data sets and how to get more effective BI to improve analytics and drive revenues. Posted: 03 May 2012 \| Premiered: 03 May 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Collaboration \| Data Analytics \| Data Mining \| Data Mining Software \| Query Tools \| Web 2.0

Global Mobility and Working Effectively around the World sponsored by SuccessFactors WEBCAST: This webcast discusses global mobility and how to work effectively with global cultural differences. Posted: 26 Apr 2012 \| Premiered: 26 Apr 2012 TOPICS: Global Economy \| Globalization \| Mobile CRM \| Web 2.0

Experiencing the New Social Enterprise - InfoWorld sponsored by Oracle Corporation WHITE PAPER: Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners. Posted: 24 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Enterprise Resource Management \| ERP \| Social Networking \| Web 2.0

Five Calls to Make When Developing a Mobile Learning Strategy sponsored by SkillSoft WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Training and Educational Services \| Web 2.0

Become a social business on the cloud IBM SmartCloud for Social Business collaboration services sponsored by IBM WHITE PAPER: This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. Posted: 16 Apr 2012 \| Published: 16 Apr 2012 TOPICS: Business Intelligence \| Cloud Computing \| Cloud CRM \| Collaboration \| CRM \| CRM Software \| Data Management \| Web 2.0

HP TruClient technology: Accelerating the path to testing modern applications sponsored by Hewlett-Packard Company WHITE PAPER: The sheer complexity of new Web 2.0 technologies, the ever-growing and changing number of toolkits, and the absence of industry standards make it nearly impossible to find an accurate functional testing method for Web 2.0 applications. Read this white paper to discover the answer to this problem. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: AJAX \| Functional Testing \| Performance Testing \| Software Testing \| Virtual User Interface Software \| Web 2.0 \| Web Applications Management \| Web Development Tools \| XML

Testing Web 2.0 applications with HP Functional Testing software sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to discover strategies and tools that address the new set of functional testing challenges and risks introduced by Web 2.0 technologies. Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: .NET \| AJAX \| Functional Testing \| Performance Testing \| Software Testing \| Web 2.0 \| Web Applications Management \| Web Development Tools

Leveraging Web Content Management for Improved Online Marketing sponsored by OpenText WEBCAST: This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Content Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Online Marketing \| Web 2.0 \| Web Content Management

Multi-Channel Digital Marketing: The New Era of Customer Engagement sponsored by OpenText ANALYST REPORT: Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time. Posted: 29 Mar 2012 \| Published: 29 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Social Networking \| Web 2.0

Social Compliance: Protect Brand Equity and Ensure Governance sponsored by OpenText ANALYST REPORT: This analyst report examines how you can protect brand integrity and ensure governance through social compliance initiatives. Posted: 29 Mar 2012 \| Published: 29 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Data Governance \| Governance, Risk, Compliance (GRC) \| Online Marketing \| Social Networking \| Web 2.0 \| Web Content Management

Online Marketing - How to Create Value from Today's Digital Environment sponsored by OpenText WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. Posted: 29 Mar 2012 \| Published: 29 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Mobile CRM \| Online Marketing \| Social Networking \| Web 2.0

The next wave of digitisation: setting your direction, building your capabilities sponsored by ComputerWeekly.com IT BRIEFING: Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. Posted: 27 Mar 2012 \| Published: 27 Mar 2012 TOPICS: Broadband ISDN \| Business Development \| Business IT Alignment \| CEOs \| Data Analytics \| eCommerce \| Internet \| Mobile Device Management \| Risk Management \| Smart Phones \| Social Networking \| Supply Chain Automation \| Web 2.0 \| Web Development \| Web Services

5 Steps to Serving Customers in a Mobile World sponsored by Voxeo WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits. Posted: 22 Mar 2012 \| Published: 22 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Mobile CRM \| Web 2.0

The future of mobile CRM sponsored by SugarCRM Inc. EGUIDE: In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Mobile CRM \| Social Networking \| Web 2.0

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions sponsored by Voxeo WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers. Posted: 20 Mar 2012 \| Published: 20 Mar 2012 TOPICS: CRM \| Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Mobile CRM \| Social Networking \| Web 2.0

CIO Leadership Forum to Focus on IT's New Role in the Business sponsored by Dell, Inc. PODCAST: Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts. Posted: 14 Mar 2012 \| Premiered: 14 Mar 2012 TOPICS: CIOs \| Cloud Computing \| Collaboration \| CRM \| CRM Analytics \| Data Analytics \| Mobile CRM \| Social Networking \| Web 2.0

E-Guide: Top 3 Trends That Could Influence CIOs sponsored by Dell, Inc. EGUIDE: This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT. Posted: 13 Mar 2012 \| Published: 13 Mar 2012 TOPICS: CIOs \| Cloud Computing \| Data Analytics \| Data Management \| IT Management \| Social Networking \| Web 2.0

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WEB 2.0 DEFINITION (continued): … paperTim O'Reilly is generally credited with inventing the term, following a conference dealing with next-generation Web concepts and issues held by O'Reilly Media and MediaLive International in 2004. O'Reilly Media has subsequently been energetic about trying to copyright "Web 2.0" and holds an annual conference of the same name. There is, however, some dispute about whether O'Reilly is responsible for the original coinage. Joe Firmage, for instance, used Web 2.0 to describe using the World Wide Web as a platform in 2003.One of the most significant differences between Web 2.0 and the traditional …
Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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