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DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white  … 
Definition continues below.
Web 2.0 Reports
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Recruitment is Marketing: The Future of Talent Acquisition
sponsored by IBM
WHITE PAPER: Social media has changed how we approach recruiting. In this report, discover how the social phenomenon has rocked the HR recruiting world, and learn how to create multi-faceted online attraction strategies.
Posted: 08 Apr 2016 | Published: 31 Dec 2015

IBM

The Impact of Mobile, Social, and Big Data on Data Governance
sponsored by ERwin
EGUIDE: New technologies are changing the terms of data governance. In this e-guide get valuable advice from data governance experts Mark O'Neill and Cory Isaacson as they explain how to navigate data governance in the era of big data and social media.
Posted: 06 Apr 2016 | Published: 06 Apr 2016

ERwin

How to Drive Revenue and Increase Loyalty Through Customer Experience
sponsored by Mitel Networks Limited
RESOURCE: How are millennials changing the way you should provide customer service? Access this article now find out.
Posted: 06 Apr 2016 | Published: 03 Sep 2015

Mitel Networks Limited

Build an Unstoppable Online Business with Breathtaking Customer Experience Built in
sponsored by PEER 1
WHITE PAPER: This white paper highlights an end-to-end eCommerce hosting solution that satisfies demanding online buyers and compliance obligations and defends your business against the growing threat of cybercrime. Read on and discover how you can improve your customer experience with a superior online business.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

PEER 1

Security Challenges in Healthcare Social Media Usage
sponsored by Actiance
EGUIDE: In this e-guide, Jeani Park, senior director at an Internet and mobile device monitoring company, answers questions about security challenges that healthcare organizations face when it comes to social media. Discover best practices for governing use of social media in a hospital or practice so that you can ensure patient information stays secure.
Posted: 04 Apr 2016 | Published: 01 Apr 2016

Actiance

Digital Customer Experience Success Stories
sponsored by Mitel Networks Limited
CASE STUDY: Customers demand outstanding convenient service on any platform. Discover how other businesses are catering to their needs by downloading this case study now.
Posted: 25 Mar 2016 | Published: 25 Mar 2016

Mitel Networks Limited

Super Bowl 50: The Social Story
sponsored by Oracle Corporation
WHITE PAPER: How can your brand galvanize your campaigns with meaningful messages and unique second screen activations? Click through now to discover the powerful bond between social media and sports that your brand should be leveraging to drive engagement.
Posted: 15 Mar 2016 | Published: 15 Mar 2016

Oracle Corporation

6 Questions To Ask A Social Platform Vendor Before Signing A Contract
sponsored by Oracle Corporation
WHITE PAPER: You've probably noticed the abundance of social relationship management tools on the market today. From long-established companies to fresh start-ups, the space is saturated with solutions for pretty much everything. Download this white paper now to learn what social relationship management platform is right for your business.
Posted: 15 Mar 2016 | Published: 15 Mar 2016

Oracle Corporation

Cloud Services: The Linchpin of a Digital Engagement Platform
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn how cloud services can augment your engagement platform by providing benefits and capabilities such as: visual site creation for non-technical users, collaborative and extensible interface, microsite management all under one view, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Oracle Corporation

Is Social The New Customer Call Center?
sponsored by Oracle Corporation
WEBCAST: Companies need to adapt their customer service for social consumers, but social service is more than just resolving issues – it drives brand reputation. In this webinar, discover how your organization can work with Twitter to create, improve, and transform customer service solutions for your brand.
Posted: 29 Feb 2016 | Premiered: Feb 29, 2016

Oracle Corporation

Measuring Social Media ROI in the Enterprise: Myths and Facts
sponsored by Oracle Corporation
WHITE PAPER: When it comes to social media marketing, there is perhaps no other topic that is discussed more than determining and reporting return on investment, or ROI. This white paper makes the case that ROI determination can be approached in a unified, structured and straightforward way.
Posted: 11 Feb 2016 | Published: 11 Feb 2016

Oracle Corporation

Assessing the Benefits of Social and Cloud-Based CRM Tools
sponsored by Microsoft
EGUIDE: Do the cloud and CRM go hand in hand? Most will argue yes. In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and for hiring internally. Plus, gain tips for making social CRM tools work effectively in your organization.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest
sponsored by Microsoft
EGUIDE: Learn how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses, and also get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

E-Commerce Merchandising and Catalog Technology Capabilities
sponsored by Oracle Corporation
WHITE PAPER: Unified admin tools simplify management of your catalog, pricing, content, merchandising, promotions, and more. Access this data sheet and learn how to make e-commerce edits easily with a rich-text editor that supports full HTML markup, arrange products manually with simple drag and drop tools, and more.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

Oracle Corporation

Transform E-Commerce with Experience and Design Tools
sponsored by Oracle Corporation
DATA SHEET: Today's customers aren't just looking for products and services, they're looking for a complete omnichannel experience. This data sheet provides tips on how to build inspired commerce experiences. Learn how to control every pixel with intuitive design and experience management tools.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

Oracle Corporation

Changing Gears: With a Shift Toward Social, GM Uses New Channels to Talk With (Not at) Customers
sponsored by Oracle Corporation
JOURNAL ARTICLE: Learn how you can leverage social relationship management cloud service tools to help evaluate your customer interactions. Plus, discover how GM was able to benefit from social exchanges with customers, improving their overall customer service strategy.
Posted: 22 Jan 2016 | Published: 31 Aug 2015

Oracle Corporation

Hug Your Haters: A Conversation About Social Customer Service With Jay Baer
sponsored by Oracle Corporation
JOURNAL ARTICLE: This exclusive interview with best-selling author and CEO of Convince & Convert, Jay Baer, discusses how social customer service will change the future of business. Learn why providing engaging social customer service is key to maintaining current customer relationships and gaining new ones.
Posted: 22 Jan 2016 | Published: 30 Sep 2015

Oracle Corporation

The Socially Enabled Enterprise: Study Results
sponsored by Oracle Corporation
WHITE PAPER: Uncover key characteristics of socially enabled enterprises in this research report by downloading it now. Read on to discover how you can transform your business to reap the benefits of social engagement.
Posted: 22 Jan 2016 | Published: 31 Dec 2014

Oracle Corporation

Socially Enabling Businesses Across the Globe
sponsored by Oracle Corporation
WHITE PAPER: Today, social is the new business norm. But unlike in the past, numerous siloed social solutions won't cut it anymore. In this resource, learn how you can properly integrate social into your business to improve customer experience management strategies, and collaboration across departments.
Posted: 22 Jan 2016 | Published: 31 Dec 2014

Oracle Corporation

Delivering on the Promise of the Social Business
sponsored by Oracle Corporation
WHITE PAPER: This paper aims to illustrate the value of social business transformation, how to understand social business maturity, as well as how leaders can plan and prioritize for continued success, scale, and maturation. Read on to learn more.
Posted: 22 Jan 2016 | Published: 22 Jan 2016

Oracle Corporation

How collaborative companies make decisions faster
sponsored by Microsoft
VIDEO: In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.
Posted: 18 Dec 2015 | Premiered: 12 Mar 2013

Microsoft

Becoming a Digital Business
sponsored by Microsoft
WHITE PAPER: This guide explores seven areas in which modern technology is being used to revamp the enterprise. Discover new ideas for your journey towards digitization.
Posted: 14 Dec 2015 | Published: 14 Dec 2015

Microsoft

Market Analysis: Social Software in the Workplace
sponsored by IBM
WHITE PAPER: Access this analyst report to find 14 social software vendors rated and reviewed for your convenience, in addition to pertinent information regarding the business uses and positive impacts of these collaboration platforms.
Posted: 08 Dec 2015 | Published: 26 Oct 2015

IBM

Communicate through Multiple Channels for Greater Engagement and Retention
sponsored by Kofax, Inc.
EBOOK: Discover why adopting a CCM solution with passive and active multi-channel communication empowers your business to engage with your customers across multiple delivery channels and with minimal effort.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

Kofax, Inc.

API Security Now
sponsored by SearchSecurity.com
EBOOK: Secure APIs are possible but not easy. This guide outlines the source for security risks with application program interfaces, and how to eliminate them.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

SearchSecurity.com
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WEB 2.0 DEFINITION (continued): …  paperTim O'Reilly is generally credited with inventing the term, following a conference dealing with next-generation Web concepts and issues held by O'Reilly Media and MediaLive International in 2004. O'Reilly Media has subsequently been energetic about trying to copyright "Web 2.0" and holds an annual conference of the same name. There is, however, some dispute about whether O'Reilly is responsible for the original coinage. Joe Firmage, for instance, used Web 2.0 to describe using the World Wide Web as a platform in 2003.One of the most significant differences between Web 2.0 and the traditional … 
Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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