IT Best Practices

CASE STUDY: This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services.

Posted: 22 May 2013 | Published: 22 May 2013

CASE STUDY: This brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk.

Posted: 22 May 2013 | Published: 22 May 2013

WEBCAST: Do you know how much shadow IT exists within your company? Most IT leaders don't. But that doesn't mean you're powerless against it. View today's on-demand webcast to learn how rogue IT is impacting organizations, as well as how CIOs can control the risk it creates.

Posted: 13 May 2013 | Premiered: May 13, 2013

WHITE PAPER: This analysis has been primarily directed at the value of virtualization from a business perspective, so that those whose role it is to provide business leadership can understand the benefit of the virtualization offerings when evaluating its selection.

Posted: 10 May 2013 | Published: 10 May 2013

WHITE PAPER: This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy.

Posted: 09 May 2013 | Published: 02 May 2013

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

EBOOK: This expert resource from SearchCompliance.com will help CIOs weigh the decision of whether to build or buy a GRC solution. Read now for key strategies that will help you find a functionally balanced solution that aligns with your specific business needs.

Posted: 07 May 2013 | Published: 07 May 2013

WHITE PAPER: This resource counts down five IT-specific tips that will help you ensure your content management system (CMS) project is a success, allowing your organization to deliver a high-quality, dependable, and consistent user experience.

Posted: 03 May 2013 | Published: 31 Dec 2011

WHITE PAPER: This white paper outlines seven key roadblocks that impede software development success, and offers strategies for IT leader to make project failures, missed deadlines, rework and overruns a thing of the past.

Posted: 26 Apr 2013 | Published: 26 Apr 2013

BROCHURE: This brochure introduces the Gartner IT Infrastructure & Operations Management Summit 2013, an event for IT and business leaders. Inside, find details on this summit and learn how it can help you reduce IT costs amidst a changing business landscape.

Posted: 22 Apr 2013 | Published: 22 Apr 2013

WHITE PAPER: In today's hyper-competitive market, there is no better time for CIOs to break out of the longstanding pattern of service-driven IT and lead their organizations to use data in breakthrough ways. Check out this white paper for all you need to know about how IT executives can leverage analytics to create innovation and business success.

Posted: 15 Apr 2013 | Published: 31 Dec 2012

WHITE PAPER: Access this exclusive white paper to learn how workspace virtualization can allow IT to centrally deliver, manage and secure key elements of a user's computing experience, independent of workstyle or device, lowering operational costs and decreasing IT complexity.

Posted: 12 Apr 2013 | Published: 12 Apr 2013

WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.

Posted: 09 Apr 2013 | Published: 31 Jan 2013

BROCHURE: This resource provides key information about the Gartner PPM & IT Governance Summit 2013, including the agenda at a glance, an overview of keynote speakers and workshops, registration information, and more.

Posted: 09 Apr 2013 | Published: 09 Apr 2013

WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.

Posted: 02 Apr 2013 | Published: 12 Nov 2012

WHITE PAPER: This Focus Research eBook explores 30 best practices designed to help you weather the storm and successfully navigate an unsteady economy.

Posted: 01 Apr 2013 | Published: 01 Apr 2013

WHITE PAPER: This resource provides an assessment of the current state of business technology and describes five key innovations that are separating market leaders from laggards. Learn what you need to know to plan for business success by reading on now.

Posted: 29 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: This white paper demonstrates how progressive retailers can seamlessly integrate all phases of the real estate lifecycle process, from market planning, site selection and construction to day-to-day operations like lease administration and facility management.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

WHITE PAPER: This resource highlights the results of an electronic survey that gathered responses from 179 senior executives on how they plan to deal with the changes in lease accounting proposed by FASB and IASB. Additionally, hear from FedEx's Chief Accounting Officer, as he discusses the implications of this change.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

WHITE PAPER: This resource provides an overview of business analytics and offers guidance on preparing your organization for a successful implementation. Moreover, learn what to look for in a an analytics solution, and figure out what will best suit your needs.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: This white paper demonstrates how a quality-based master data management system can help IT leaders ensure that they are not using multiple or inconsistent versions of data. Read now to learn how you can improve revenue generation, enhance customer relationships, and make more informed fact-based decisions.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: This white paper explores the practical uses of analytical performance management. Read now to learn how the systematic exploration of quantitative relationships can allow organizations to know which non-financial variables can affect financial performance.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WEBCAST: During this webinar we'll discusses how Health Information Exchange is becoming an integral component in the healthcare industry's transformation to deliver high-quality, value-based care.

Posted: 12 Mar 2013 | Premiered: Mar 12, 2013

WEBCAST: This webinar will present a systems-based approach to improving patient safety, drawing on lessons learned from high-reliability industries. Through these examples, we'll outline some core concepts healthcare organizations can adopt to establish a culture of safety.

Posted: 12 Mar 2013 | Premiered: Mar 12, 2013