Ready Access to Real-Time Data Helps Small Businesses Thrive
sponsored by SAP AG
WHITE PAPER:
Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!
Posted: 29 Oct 2009 | Published: 29 Oct 2009
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Which Off-line CRM solution for Field Force?
sponsored by Wipro Technologies
WHITE PAPER:
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
Posted: 21 Oct 2009 | Published: 21 Oct 2009
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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer
sponsored by Oracle Corporation
WHITE PAPER:
Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
Posted: 20 Oct 2009 | Published: 20 Oct 2009
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Make CRM Work the Way Salespeople Do
sponsored by Oracle Corporation
WHITE PAPER:
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
Posted: 08 Oct 2009 | Published: 08 Oct 2009
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Chapter 3: SaaS on the Rise, but Does It Deliver?
sponsored by SearchCRM
EBOOK:
The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks.
Posted: 07 Oct 2009 | Published: 07 Oct 2009
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
sponsored by Velocity Integrations Software, Inc.
TRIAL SOFTWARE:
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Posted: 21 Sep 2009 | Published: 21 Sep 2009
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Relavis CRM: Exclusively for Lotus Notes
sponsored by Relavis Corporation
WHITE PAPER:
CRM is all about sharing knowledge to drive more revenue and better support your customers. Relavis CRM will provide you with all the information you need to make the right decisions about your customers and prospects.
Posted: 16 Sep 2009 | Published: 16 Sep 2009
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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers
sponsored by Five9
WHITE PAPER:
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
sponsored by Microsoft
CASE STUDY:
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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NBA Basketball Team Scores with Sales Force Automation Tool
sponsored by Microsoft
CASE STUDY:
Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
sponsored by Microsoft
CASE STUDY:
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
sponsored by Microsoft
CASE STUDY:
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
sponsored by Microsoft
CASE STUDY:
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
sponsored by Microsoft
CASE STUDY:
Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
Posted: 09 Sep 2009 | Published: 09 Sep 2009
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Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST:
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile
sponsored by Microsoft
WEBCAST:
In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Drive Real-World Business Processes with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST:
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM
sponsored by Microsoft
WEBCAST:
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2
sponsored by Microsoft
WEBCAST:
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Improve Customer Relationships Using the 2007 Office System
sponsored by Microsoft
WEBCAST:
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST:
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST:
This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Grow Your Business with the Visibility to Capture More Sales Opportunities
sponsored by Microsoft
WEBCAST:
In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Grow Your Business with Microsoft Dynamics CRM
sponsored by Microsoft
WEBCAST:
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
sponsored by Microsoft
WEBCAST:
View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
Posted: 09 Sep 2009 | Premiered: 09 Sep 2009
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