Content Analytics

PODCAST: Oracle recently announced oracle big data appliance which incorporates the Cloudera distribution which includes a patchy Hadoop. This podcast explains the products and what this agreement means for oracle customers.

Posted: 05 Apr 2013 | Premiered: Apr 5, 2013

WHITE PAPER: This resource details how the right high-performance analytics platform can help you effectively mine huge volumes of data for richer business insights, allowing you to improve decision-making and respond to market changes more efficiently. Also inside, find cross-industry analytics use-cases that demonstrate how this platform works.

Posted: 27 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: Access this brief paper now to explore a data analytics technology with new data visualization features designed to allow you to explore big data, to go mobile, and to spot trends and opportunities with more insight than ever before. Read on to learn more!

Posted: 25 Mar 2013 | Published: 25 Mar 2013

PODCAST: Many companies are benefiting from a smarter approach to infrastructure and architecture.Access this podcast aimed at IT decision makers who are using technology to transform their organizations and improve business performance. Find out how you can turn your company into a smarter organization and make your IT become more strategic.

Posted: 18 Mar 2013 | Premiered: Mar 18, 2013

WHITE PAPER: This white paper demonstrates how a quality-based master data management system can help IT leaders ensure that they are not using multiple or inconsistent versions of data. Read now to learn how you can improve revenue generation, enhance customer relationships, and make more informed fact-based decisions.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: View this white paper to learn more about capture platforms and how they are evolving. It explores advanced analytics, mobile solutions, business process management (BPM) and case management with stronger enterprise production platforms.

Posted: 25 Feb 2013 | Published: 25 Feb 2013

WHITE PAPER: This white paper discusses the benefits of detecting multiple contact records and preventing future duplication.

Posted: 27 Nov 2012 | Published: 27 Nov 2012

WHITE PAPER: This paper outlines the results of a survey conducted amongst more than 1,100 executives across nine industries in 64 countries on their ability to capture data, share insights and take actions based on what they learn. Read this now to discover how other companies are harnessing and handling their data and learn how you can follow a similar path.

Posted: 09 Aug 2012 | Published: 08 Aug 2012

WHITE PAPER: Predictive analytics and cloud solutions are changing the way organizations do business. But what about predictive analytics in the cloud? Check out this article by industry expert James Taylor on the concerns and benefits regarding cloud-based predictive analytics and learn about companies that have experienced the impressive results. 

Posted: 21 Jun 2012 | Published: 21 Jun 2012

WHITE PAPER: This white paper provides tips and best practices for succeeding with speech analytics and using it to enhance your quality assurance (QA) process.

Posted: 12 Apr 2012 | Published: 12 Apr 2012

EGUIDE: The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.

Posted: 07 Dec 2011 | Published: 05 Dec 2011

EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics.

Posted: 07 Dec 2011 | Published: 05 Dec 2011

EGUIDE: Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation.

Posted: 18 Nov 2011 | Published: 07 Nov 2011

EGUIDE: This e-guide continues ebizQ.com's exploration of the role of analytics in successful dynamic case management (DCM). In this installment, find strategies and tactics for combining the two, and a Q & A with analyst insight on analytics and a bigger-picture view of case management.

Posted: 16 Nov 2011 | Published: 14 Nov 2011

EGUIDE: A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology, which helps users detect patterns, spot trends and gain other insights from their case information. This e-guide introduces the trend, and offers seven expert tips for combining the two technologies for maximum success.

Posted: 09 Nov 2011 | Published: 08 Nov 2011

EGUIDE: This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation.

Posted: 08 Nov 2011 | Published: 08 Nov 2011

WHITE PAPER: Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

WHITE PAPER: Read this white paper to learn about the compliance implications of case-based process automaiton.

Posted: 22 Sep 2011 | Published: 30 Sep 2010

EGUIDE: This eBook, designed for IT and content management professionals, provides an introduction to content analytics technologies and use cases to help readers understand the potential benefits of text mining tools and other content analytics software. It also includes best-practices advice on selecting content analytics tools.

Posted: 06 Jul 2011 | Published: 06 Jul 2011

WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.

Posted: 23 Jun 2011 | Published: 23 Jun 2011

PRESENTATION TRANSCRIPT: In this presentation transcript with Seth Grimes, Principal Consultant at Alta Plana Corp. and originator of the Text Analytics Summit, listeners will learn about best practices for evaluating content analytics tools and choosing the technology that best meets their business requirements.

Posted: 22 Jun 2011 | Published: 22 Jun 2011

WHITE PAPER: What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are.

Posted: 20 Jun 2011 | Published: 20 Jun 2011

WEBCAST: Learn about identifying hidden trends, creating cost savings, and differentiating yourself from your competitors.

Posted: 23 May 2011 | Premiered: May 23, 2011

EBOOK: No matter where you are on your journey to Interactive Marketing, you can get there with the right marketing software solutions. When you achieve effective, efficient, measurable marketing that creates meaningful dialogue, you ensure increased lifetime customer value. This eBook reveals just some of the important steps along the journey.

Posted: 06 May 2011 | Published: 06 May 2011