Customer Self-Service White Papers ( Self-Service and Support, Self Service and Support, Self-Service, Employee Self-service, Customer Self Support, Self-help Tools, Self Help Tools, Self Service, , Customer Self Service) Software Downloads, Definition and Webcasts

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Nov 7, 2009

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Customer Self-Service
ALSO CALLED: Self-Service and Support, Self Service and Support, Self-Service, Employee Self-service, Customer Self Support, Self-help Tools, Self Help Tools, Self Service, and Customer Self Service
Customer Self-Service Reports
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Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program WEBCAST: In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: 25 Sep 2009 \| Premiered: 25 Sep 2009 TOPICS: Cloud Computing \| Customer Self-Service \| Data Centers \| Hybrid clouds \| Infrastructure Services \| IT Infrastructure \| IT Services \| Middleware \| Platform as a service \| Private cloud computing \| Public cloud computing \| Software as a Service \| VARs

Podcast- Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program PODCAST: In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: 25 Sep 2009 \| Premiered: 25 Sep 2009 TOPICS: Cloud Computing \| Customer Self-Service \| Data Centers \| IT Services \| Network Service Providers \| Server Management \| Software as a Service \| VARs

How Do You Evaluate Which On-Demand CRM Solution is Right for You? sponsored by Oracle Corporation WHITE PAPER: The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in times of recession, provided there is a bona fide business need and the initiative can reliably be expected to create additional revenue or save money. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Economic Environment

Learn how to Enhance your Online Customer Relationships sponsored by Actuate WHITE PAPER: To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention. Posted: 07 May 2009 \| Published: 07 May 2009 TOPICS: Banking Software \| Business Process Management \| CRM \| Customer Data Management \| Customer Self-Service \| Customer Service \| Financial Services Industry \| Online Banking Services \| SOA

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