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Customer Data ManagementReports
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The Hadoop Data Refinery and Enterprise Data Hub
sponsored by MapR
WHITE PAPER: Learn about an enterprise data solution that includes a data landing zone and data refinery on a much lower cost Hadoop platform capable of managing increasing data volumes.
Posted: 02 Sep 2014 | Published: 31 May 2014

MapR

Simple is Still Better – Embraced Speed & Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER: Learn how the next generation of data warehouses can help you manage large and varied data sets.
Posted: 02 Sep 2014 | Published: 31 May 2014

IBM

Expert Tips for Social CRM Strategies
sponsored by Attensity
EGUIDE: The following expert e-guide explores how organizations can most effectively leverage the social media tools at their disposal – including Twitter, Facebook and Pinterest – to build a loyal customer base and keep one step ahead of the competition.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Attensity

Gaming Company Tackles Big Data Analytics Challenges
sponsored by QlikTech, Inc.
CASE STUDY: Find out what big data analytics challenges one gaming company faced, how they overcame them, and why they chose a Hadoop-based big data solution to store customer data.
Posted: 22 Aug 2014 | Published: 30 Jun 2012

QlikTech, Inc.

Why CIOs Need to Take Control of Customer Data
sponsored by Informatica
WHITE PAPER: Learn about the business implications of customer data which hasn't been integrated and find out if customer data management technologies such as master data management (MDM), data quality and data integration the key to resolving a potentially devastating customer data problem.
Posted: 22 Aug 2014 | Published: 31 May 2013

Informatica

PIM for Search Engine Optimization
sponsored by Informatica
WHITE PAPER: Uncover the top 5 ways to supercharge your search engine optimization with product information management (PIM) and improve your ranking in search results.
Posted: 21 Aug 2014 | Published: 30 Nov 2013

Informatica

Market Update – Master Data Management
sponsored by Informatica
WHITE PAPER: Find out what's hot and what's not when it comes to master data management (MDM).
Posted: 21 Aug 2014 | Published: 31 Aug 2013

Informatica

Going Digital: How to Develop Technology to Attract and Retain Digital Customers
sponsored by Hewlett-Packard Limited
TRANSCRIPT: Find out from the pros how to leverage new technologies to improve your relationship with customers.
Posted: 21 Aug 2014 | Published: 21 Aug 2014

Hewlett-Packard Limited

Improve Service with a Single View of the Customer
sponsored by Informatica
WHITE PAPER: Uncover the impact of cloud master data management (MDM) on CRM success, as well as the 5 stages of the customer lifecycle.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Informatica

Marketing analytics objectives
sponsored by QlikTech, Inc.
WHITE PAPER: The following Aberdeen Group white paper examines the top external pressures felt by marketers and explores the leading practices for applying analytics to market strategies.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

QlikTech, Inc.

Consolidating Multiple Salesforce Orgs - A Best Practice Guide
sponsored by Informatica
WHITE PAPER: Learn about the various approaches to addressing the multi-org challenge, and find out how a cloud-based master data management (MDM0 solution can maximize end-user adoption and return on investment.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Informatica

Make the Voice of the Customer Your Business Asset
sponsored by Attensity
WHITE PAPER: Access the following white paper to uncover the top 10 steps to improving your customer experience strategy. Learn what it takes to make the voice of the customer one of your greatest assets; including the technology to consider, focus points, and more.
Posted: 19 Aug 2014 | Published: 19 Aug 2014

Attensity

Reboot Your Organization For Modern Marketing
sponsored by Box
WHITE PAPER: The following report will intends to introduce CMOs to the concept of a marketing operating system—an organizational framework that will enable CMOs to develop more flexible and more customer-aware marketing teams.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

Box

The Engagency and Rackspace Story
sponsored by Rackspace
VIDEO: Find out what changes a digital systems integrator organization made to ensure their customer's mission-critical systems are always up and running.
Posted: 15 Aug 2014 | Premiered: 15 Aug 2014

Rackspace

Enhance the 360 Degree View of Your Customer
sponsored by IBM
WHITE PAPER: Learn about the master data management (MDM) system capable of delivering a 360-degree view of both structured and unstructured data, so you can better assist your customers.
Posted: 14 Aug 2014 | Published: 30 Apr 2014

IBM

Channels are Irrelevant
sponsored by SDL
EBOOK: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

SDL

Channels are Irrelevant
sponsored by SDL
WHITE PAPER: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

SDL

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

Channel Engagement is in the Hands of Consumers
sponsored by SDL
WHITE PAPER: Learn how you should approach your content strategy to accommodate the mobile generation's demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Channels Are Irrelevant
sponsored by SDL
RESEARCH CONTENT: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

From Campaigns to Engagement: Moving Past the Status Quo
sponsored by Infor
WHITE PAPER: Find out why organizations need to adopt various forms of communication and content for each and every decision stage and channel in order to fuel revenue growth and customer satisfaction
Posted: 06 Aug 2014 | Published: 06 Aug 2014

Infor

Giving Customers What They Want, When They Want It
sponsored by Infor
WHITE PAPER: Find out which key characteristics collectively create the most effective customer experience.
Posted: 05 Aug 2014 | Published: 05 Aug 2014

Infor

Customer Service Analytics: Exploit Data To Improve The Customer Experience
sponsored by IBM
WHITE PAPER: Aberdeen surveyed 233 organizations regarding their customer experience management (CEM) programs. This report will illustrate how companies using analytics as part of customer service activities perform compared to those without analytics.
Posted: 04 Aug 2014 | Published: 30 Apr 2014

IBM

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
sponsored by IBM
WEBCAST: This exclusive video covers an on-demand content management solution that can help you create positive customer engagement.
Posted: 31 Jul 2014 | Premiered: Nov 25, 2013

IBM
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