IT Managers

WHITE PAPER: This Harvard Business white paper examines the new collaborative leader, drawing on examples from many successful CEOs to showcase the power of company-wide collaboration.

Posted: 12 Jun 2013 | Published: 31 Aug 2011

WHITE PAPER: This resource offers guidance to help you create a more optimized IT environment based on business outcomes. Inside, learn about the new requirements of IT, discover five best practices that are driving success, and more.

Posted: 07 Jun 2013 | Published: 31 Dec 2012

WHITE PAPER: This resource explores how you can realize a smarter computing approach by embracing expert integrated systems. Inside, learn how these systems can deliver key benefits, including increased efficiency, simplified management, greater control, and more.

Posted: 06 Jun 2013 | Published: 31 Jan 2013

WHITE PAPER: In this resource, learn how IT systems with built-in expertise can help you reduce complexity and free up resources from back-end IT processes in order to drive more front-end, customer-facing value.

Posted: 06 Jun 2013 | Published: 31 Oct 2012

WHITE PAPER: This resource offers advice to help you make the shift to smarter computing by embracing expert integrated systems, allowing your organization to reduce IT inefficiencies, control risks and costs, streamline management, and more.

Posted: 06 Jun 2013 | Published: 31 Oct 2012

WHITE PAPER: IT departments will evolve into a more strategic role brokering services as the enterprise adopts cloud computing.

Posted: 05 Jun 2013 | Published: 05 Jun 2013

WHITE PAPER: Strategic business leaders can no longer ignore the inefficiencies in existing IT systems. In this resource, learn how systems with integrated expertise provide a smarter computing model that can help you overcome inefficiency and drive IT success.

Posted: 03 Jun 2013 | Published: 31 Mar 2012

WHITE PAPER: Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations.

Posted: 07 May 2013 | Published: 07 May 2013

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.

Posted: 08 Mar 2013 | Premiered: 11 Mar 2013

BROCHURE: Gartner predicts that by 2020 enterprise architecture (EA) will become an integral part of business and IT strategic planning. Do you know how to truly benefit from EA? Attend the 2013 Gartner EA Summit on May 14th and 15th to learn tips on how to get real business value out of EA.

Posted: 13 Feb 2013 | Published: 14 May 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.

Posted: 01 Feb 2013 | Published: 01 Feb 2012

CASE STUDY: Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.

Posted: 25 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: The skills gap in today's IT departments is preventing many businesses from implementing new technologies effectively. Read this white paper to learn what IT managers think about training and certification, and how you can ensure your staff has the skills it needs.

Posted: 11 Jan 2013 | Published: 11 Jan 2013

WHITE PAPER: How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.

Posted: 11 Dec 2012 | Published: 15 Nov 2011

ANALYST REPORT: This report from Quocirca presents new data on how well organisations are able to automate their sys-admin procedures, manage the use of privilege and satisfy the requirements of auditors.

Posted: 29 Oct 2012 | Published: 29 Oct 2012

WHITE PAPER: Download this paper to learn how to significantly simplify the cloud infrastructure deployment process that speeds implementation and reduces possible risks. Read on to gain recommendations and best practices for optimising virtualised infrastructure by utilising this next-generation tool.

Posted: 23 Oct 2012 | Published: 01 Jun 2011

WHITE PAPER: Access this informative resource to discover how to build a certification lab environment to deliver hands-on experience to the workers you're training.

Posted: 08 Oct 2012 | Published: 08 Oct 2012

EGUIDE: Access this cloud adoption e-guide to learn how the cloud is shifting roles and responsibilities within the IT department as well as the top factors driving IT pros to the cloud today.

Posted: 27 Feb 2013 | Published: 27 Feb 2013

EGUIDE: You know you need a real-time business intelligence (BI) and analytics strategy, but the proliferation of business data has made real-time intelligence projects too complicated. Read this e-guide to learn the first 5 steps to crafting a big data analytics program and uncover possible challenges you could face and tips on how to avoid them.

Posted: 25 Jan 2013 | Published: 25 Jan 2013