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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceReports
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File Sync and Share Made Simple
sponsored by Code42
WHITE PAPER: This white paper describes a solution that provides IT teams and end users with a smart, simple file synce-and-share interaction that enables workers to work continuously.
Posted: 21 Oct 2014 | Published: 21 Oct 2014

Code42

Bay Cove Human Services Achieves HIPAA Compliance on Google Apps & BYOD
sponsored by BitGlass
WHITE PAPER: This short white paper details how Bay Cove Human Services collaborated with BitGlass to achieve HIPAA compliance while still enabling the company to utilize Google Apps as their productivity backbone.
Posted: 09 Oct 2014 | Published: 09 Oct 2014


Great Customer Service Takes off at WestJet
sponsored by IBM
VIDEO: Learn why WestJet turned to IBM Security Identity and Access Management to gain a better understanding of its guests.
Posted: 09 Oct 2014 | Premiered: 24 Oct 2013

IBM

Workday User Experience
sponsored by Workday
WHITE PAPER: Access the following white paper to uncover how you can enable a stronger and more efficient workforce by implementing the right software UI. Inside, gain a firsthand look at how a simple UI can improve productivity, data accuracy, and more.
Posted: 08 Oct 2014 | Published: 11 Sep 2012

Workday

Why Most Organizations Miss User Response Monitoring—And What To Do About It
sponsored by CA Technologies.
WHITE PAPER: Access this guide to examine the challenges of user response monitoring. You'll also get tips to overcome these challenges and start to get a real handle on your infrastructure performance and how it impacts your users' experience.
Posted: 06 Oct 2014 | Published: 30 Sep 2012

CA Technologies.

How Cisco Helped Pinellas County, FL to Integrate Wired and Wireless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes how Cisco helped Pinellas County, Florida to deliver unified wired and wireless services with bring-your-own-device convenience to all 111 buildings in 53 locations throughout the county.
Posted: 04 Sep 2014 | Published: 31 Jan 2014

Cisco Systems, Inc.

Holistic Performance Management: A Fast-Growing Necessity in APJ
sponsored by Dimension Data and Riverbed
WHITE PAPER: This white paper highlights the importance of optimal application performance and experience. It also highlights how developing an end-to-end monitoring approach can improve these aspects of an organization.
Posted: 05 Aug 2014 | Published: 05 Aug 2014

Dimension Data and Riverbed

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Mobilizing Security Intelligence: LogRhythm's UX for Web and Tablet
sponsored by LogRhythm, Inc.
VIDEO: In this white paper, Seth Goldhammer, Director of Product Management, tours and showcases LogRhythm's new User Experience (UX) for Web and Tablet.
Posted: 31 Jul 2014 | Premiered: 21 Feb 2014

LogRhythm, Inc.

Migrating to Network Services: A Guidebook
sponsored by Cox Communications, Inc.
RESOURCE: This guide is intended to assist you in breaking down the process of migrating to network services, comparing your options, determining the best course of action, making important decisions, and gaining stakeholder buy-in.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Cox Communications, Inc.

MarketScope for User Experience Platforms
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

IBM

Viewing Application Performance from the End-User Perspective
sponsored by Fluke Networks
WHITE PAPER: This resource introduces Application-Aware Network Performance Management, which quickly identifies the root cause of performance issues within a complex application environment.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Fluke Networks

Assure the Reliability of Complex, Mission-Critical Applications and Deliver a Flawless End-User Experience
sponsored by CA Technologies.
WHITE PAPER: In this white paper, discover an application performance management (APM) technology that can help you better understand the end-user experience and the performance of application service delivery.
Posted: 11 Jun 2014 | Published: 31 May 2013

CA Technologies.

Does Workforce Management Automation Always Lead to Satisfaction?
sponsored by Workforce Software
WHITE PAPER: This report highlights recent survey results revealing some unexpected links between the extent of automated workforce management systems and user satisfaction.
Posted: 04 Jun 2014 | Published: 20 Mar 2014

Workforce Software

Improve the success of HR systems implementation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Mark Martin, former HR executive at Direct Line Group and T-Mobile, lists the key questions you need to ask suppliers when selecting a HR Technology system.
Posted: 30 May 2014 | Published: 30 May 2014

ComputerWeekly.com

Analytics exploration – today and tomorrow
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future.
Posted: 30 May 2014 | Published: 30 May 2014

ComputerWeekly.com

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014

Citrix

Secrets of a Great API: Core principles for delivering successful APIs
sponsored by MuleSoft
WHITE PAPER: Application programming interfaces (APIs) offer tremendous value to modern companies as they can enhance developer productivity, help monetize digital assets, and add value to the business by allowing developers to enhance your services. This informative resource uncovers four secrets of building a stellar API.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

MuleSoft

Computer Weekly networking case studies
sponsored by ComputerWeekly.com
CASE STUDY: Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Get the Whole Picture: Why Most Organizations Miss User Response Monitoring—and What to Do about It
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details the importance of user response time monitoring.
Posted: 06 Jun 2014 | Published: 06 Jun 2013

CA Technologies.

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM
sponsored by Dell Software
WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
Posted: 01 May 2014 | Published: 20 Jun 2013

Dell Software
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