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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
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Top Drivers behind Desktop Virtualization Adoption
sponsored by Dell, Inc., Intel and VMware
EGUIDE: IT admins usually list several reasons why they use desktop and app virtualization, but one thing they can almost all agree on is that these technologies simplify management. This e-guide highlights TechTarget's 2015 Desktop Virtualization Survey detailing the top drivers of desktop and app virtualization.
Posted: 29 Apr 2016 | Published: 26 Apr 2016

Dell, Inc., Intel and VMware

Client Virtualization: No Longer a Storage Guessing Game
sponsored by Dell, Inc.
WHITE PAPER: In this white paper, learn how Dell and VMware have teamed up to offer end-to-end solutions that take the guesswork out of client virtualization. Access now and you'll explore client virtualization technologies designed to suit your organizations current infrastructure and future business needs.
Posted: 27 Apr 2016 | Published: 27 Apr 2016

Dell, Inc.

Client Virtualization with Dell and VMware Horizon
sponsored by Dell, Inc.
WHITE PAPER: This white paper details how client virtualization has become an increasingly attractive option to overcome limitations of traditional VDI. Access now to find out how Dell and VMware have worked in partnership to develop solutions that deliver computing experiences that are comparable to physical desktops.
Posted: 25 Apr 2016 | Published: 25 Apr 2016

Dell, Inc.

Improving Cash Flow and Customer Service with e-invoicing
sponsored by Netsend
WHITE PAPER: It's critical to invoice quickly and accurately, encouraging prompt payment to bring cash into the business. But many enterprises still use inefficient processes that rely on print and postage, creating inconveniences for customers. Discover how e-invoicing can improve free cash flow and optimize the customer experience.
Posted: 20 Apr 2016 | Published: 31 Oct 2015

Netsend

Server Hosted Virtual Desktops: How the Top Seven Providers Stack Up
sponsored by Citrix
RESEARCH CONTENT: With the many options for VDI, it can be hard to choose which one is suited for your business. So before you jump into a VDI deployment, access this report to assess the state of the VDI vendor market and gain insight into the strengths and weaknesses of the top seven vendors as well as how these vendors stack up against each other.
Posted: 18 Apr 2016 | Published: 18 Sep 2015

Citrix

5 Ways Airports Can Improve Customer Experiences and Drive Revenue
sponsored by Gigya
WHITE PAPER: In the airport industry, customers are likely to expect inconvenience and impersonal interactions. Learn 5 ways airports can create personal experiences and drive revenue by getting a deeper insight into customers' interests and behaviors.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Gigya

How IT Leaders Are Innovating with Customer Identity Management
sponsored by Gigya
WHITE PAPER: To keep up with the competition, it's crucial to optimize the customer experience. Discover how a separate customer identity management layer in the technology stack can transform anonymous visitors into known users, enable actionable intelligence across the business, and maximize ROI.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Gigya

Why User Experience is Key to Your Desktop Transformation
sponsored by Liquidware Labs
WHITE PAPER: Access this white paper to learn why the user experience is difficult to predict, why it's essential to planning, and why factoring in the user experience – along with resource allocation – is key to creating and delivering the promise of a next-generation workspace that is scalable and will produce both near- and long-term value.
Posted: 14 Apr 2016 | Published: 31 Dec 2015

Liquidware Labs

Improve User Acquisition with Purpose-Built Customer Identity & Access Management
sponsored by Gigya
WHITE PAPER: Customizing pre-existing employee identity and access management systems for customer identities is a costly and risky process. Learn how a purpose-built customer identity and access management solution can help you securely manage millions of global user identities, maintain privacy compliance, and minimize IT maintenance.
Posted: 14 Apr 2016 | Published: 31 Dec 2015

Gigya

Keeping up with New Mobility Best Practices
sponsored by Mitel Networks Limited
WEBCAST: In a world of mobile customers your business' IT professionals need to be able to manage and support your applications to deliver the best possible mobile experience. In this webinar learn how your business can overcome limited communication agility to improve effectiveness.
Posted: 13 Apr 2016 | Premiered: Feb 29, 2016

Mitel Networks Limited

Social Business Helps Build a Smarter Bank
sponsored by IBM
VIDEO: View today's featured video and watch how a world class bank demonstrates the power of providing their customers and employees with an exceptional digital experience – one that is relevant, intimate, social, drives real value and keeps them engaged anytime, anywhere.
Posted: 01 Apr 2016 | Premiered: 26 Nov 2013

IBM

Wake Up From Device Management Nightmares with User-Centric Approach
sponsored by MicroFocus
PRODUCT OVERVIEW: This white paper details how to overcome this challenge by managing devices by the user. Access now to find out how user-centric management strategies gives users anytime, anywhere access, no matter what device they use, while giving IT automated management that eases time-consuming tasks.
Posted: 30 Mar 2016 | Published: 31 Aug 2015

MicroFocus

Embracing User-Centric Workspaces with ZENworks
sponsored by MicroFocus
WHITE PAPER: Access this white paper to learn about a strategy that embraces and enables a user-centric workspace experience by extending five key capabilities to any user, device, and wired or wireless connection.
Posted: 28 Mar 2016 | Published: 30 Sep 2015

MicroFocus

All-Flash Array Delivers Incredible VDI User Experience for Georgia Tech
sponsored by EMC XtremIO
CASE STUDY: This case study highlights how Georgia Tech adopted an all-flash storage array to support their virtual desktop environment. Access now and you'll learn the benefits they saw and how they were able to support students anytime, anywhere, any device access to applications.
Posted: 25 Mar 2016 | Published: 31 Jan 2014

EMC XtremIO

Rethinking Network Monitoring Software for the User Experience
sponsored by LiveAction
EGUIDE: In this exclusive e-guide, consultant Sandra Gittlen digs into the challenges of network monitoring in the cloud era. Learn how organizations like Cross Country Healthcare, Stevenson University, and more are working around these obstacles with different tools and strategies.
Posted: 22 Mar 2016 | Published: 17 Mar 2016

LiveAction

The Evolution of Consumer Identity: 5 Biggest Trends
sponsored by Gigya
WHITE PAPER: This resource reveals the 5 biggest trends currently influencing the customer identity and access management space. Learn how to prepare for upcoming developments regarding traditional usernames and passwords vs biometric authentication, regional data privacy regulations, IoT, and more.
Posted: 18 Mar 2016 | Published: 31 Dec 2015

Gigya

Why Identity is at the Heart of the IoT
sponsored by Gigya
WHITE PAPER: This resource describes how a well-designed customer identity and access management (cIAM) strategy can unlock the true capabilities of the IoT. Discover use cases that demonstrate how cIAM can offer secure, personalized user experiences with connected products.
Posted: 16 Mar 2016 | Published: 31 Dec 2015

Gigya

Tips on Supporting Desktop Virtualization with Software-Defined Storage
sponsored by Dell, Inc., Intel and VMware
WHITE PAPER: There's no one-size-fits-all storage solution that works for every organizations' infrastructure requirements but there are customizable, scalable, and effective solutions now purpose built for VMs. Download this white paper today and determine the right mix of tools and tactics that meet the evolving needs of your organization's desktops and apps.
Posted: 15 Mar 2016 | Published: 10 Mar 2016

Dell, Inc., Intel and VMware

Reimagining Enterprise Apps: Designing a Mobile User Experience
sponsored by SAP
WHITE PAPER: This white paper outlines how you can design an optimal mobile user experience for your enterprise apps in order to attract and retain millennial candidates, take complexity out of business processes, and more. You'll discover case studies, potential ROI, and quick assessment questions to get started.
Posted: 14 Mar 2016 | Published: 31 Jul 2015

SAP

Going Mobile with SAP Fiori Apps
sponsored by SAP
WHITE PAPER: This technical brief provides an inside look at a cloud platform that can help you easily optimize SAP Fiori apps for best mobile performance and experience.
Posted: 11 Mar 2016 | Published: 31 Dec 2015

SAP

Scaling UX in Enterprise Apps to Satisfy Customers
sponsored by SAP
WHITE PAPER: In this white paper, discover how to prevent expensive user experience errors and learn key UX considerations you should have at each stage of app development.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

SAP

Five Ways to Improve Reachability in Your Organization
sponsored by Mitel Networks Limited
WHITE PAPER: The truth is that being mobile doesn't equate to being productive: being reachable does. From this white paper, gain insight into 5 ways to improve reachability in your organization, and maximize productivity based on the mobile devices your employees already bring to the office.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Security Architecture Review: Reducing Detection and Response Times
sponsored by LogRhythm, Inc.
WHITE PAPER: This white paper showcases how to provide greater visibility across the ever-expanding attack surface and apply big data analytics to detect patterns of concerning behavior faster.
Posted: 08 Mar 2016 | Published: 16 Dec 2015

LogRhythm, Inc.

Modern Mobility: Five Ways to Be More Productive at Work
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, you will discover five ways you can improve employee productivity in your organization by maximizing on BYOD and optimizing enterprise mobility policies for remote work. Read on to improve mobile networking and communication experience for your workers.
Posted: 08 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

CRM System vs. Spreadsheets for Managing Client Information
sponsored by Insightly
EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly
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