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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
1 - 25 of 398 Matches Previous Page  |  Next Page
How Saint-Gobain CPS Gave Clients Real-Time Order Status Updates through Innovative Mobile Apps
sponsored by IBM
CASE STUDY: In this case study, find out how one high-performance habitat solution provider designed and implemented iOS and Android mobile apps to deliver real-time delivery status for the company, its haulers and its clients.
Posted: 28 Aug 2015 | Published: 30 Apr 2015

IBM

Drive Your Workplace Innovation with 3rd Platform Video Collaboration
sponsored by Polycom, Inc.
WEBCAST: In this webcast, Melissa Fremejier, Senior Analyst at IDC EMEA Telecoms and Networking, discusses an enterprise voice and collaboration solution, which your CIO can leverage to empower and drive innovation across your organization. Access this video now to improve the efficiency of your core business activities.
Posted: 28 Aug 2015 | Premiered: Aug 28, 2015

Polycom, Inc.

How to Greet the Mobile Unified Communications Future
sponsored by SearchUnifiedCommunications.com
EBOOK: Employees are deserting the desktop and going mobile, and unified communication strategies must keep up. This TechGuide shows IT managers how to adapt to a mobile UC world.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

SearchUnifiedCommunications.com

The Strategic Impact of Mobile Transformation on Business Value
sponsored by VMware, Inc.
WHITE PAPER: This white paper serves as a survey of organizations in education, healthcare, high tech, and retail about the state of their mobile computing efforts. Access this analysis to see three major themes highlighted that are critical for success in mobile transformation.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

VMware, Inc.

Magic Quadrant for Mobile Application Development Platforms
sponsored by Mendix
RESEARCH CONTENT: The mobile app development platform market continues to grow, evolve and mature in response to escalating customer requirements. This resource helps identify the major vendors to help enable enterprise IT developers, architects and mobile development leaders to select the right partners.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Mendix

Mobility Applications: Improve Your Customer Experience and Contact Center
sponsored by Genesys
WHITE PAPER: This helpful resource reveals why now is the perfect time for contact centers to embrace the mobile channel. Read on to uncover specific strategies for organizations ready to improve contact centers' operational efficiency, customer engagement, and brand loyalty through mobile apps.
Posted: 26 Aug 2015 | Published: 31 Dec 2014

Genesys

Six Ways IT Will Move from the Back Office to the Boardroom
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights the 6 dynamic ways IT is transforming its role from back office support to front and center in the boardroom. Read on to catch the 6 newest enterprise IT trends.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Polycom, Inc.

6 Steps to Creating a Highly Collaborative Video Culture
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights the 6 most important practices when creating a highly collaborative video culture in your business. Read on here to access these important steps in driving maximum communication and collaboration.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Polycom, Inc.

Customer Experience Analytics: How IT Can Help Improve the Customer Experience
sponsored by Splunk
WHITE PAPER: This guide features a real-life example of how one organization gained meaningful business insights by leveraging customer experience management with machine data. Learn how to create these insights and help your business grow revenue by improving user engagement.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Splunk

Enterprise Mobility Management: Stories of Business Transformation
sponsored by VMware, Inc.
CASE STUDY: This white paper explores the ways in which enterprise mobility management (EMM) can enable your business to create memorable new ways to connect with customers; enable business process transformations; drive new revenue streams; and more.
Posted: 21 Aug 2015 | Published: 31 Jul 2015

VMware, Inc.

UC&C Brought to the 21st Century: Video Collaboration Goes Mobile
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights one industry-leading videoconferencing platform solution, offering panoramic room view, presence, and an intuitive interface. Read on to find out how to drive real-time collaboration in your organization.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.

Strategic Mobility: Boosting Operational Productivity For Oil and Gas
sponsored by Red Hat
WHITE PAPER: In this white paper, you will learn about the opportunities for mobile initiatives to drive efficiencies across asset and workforce management. Read on to learn how to strategically mobilize gas and oil.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Red Hat

UC&C Is Revolutionizing IT: How Can You Be a Part of It?
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper explains how to implement UC&C upgrades, maximize productivity and leverage real-time applications. Read on to learn how to transform your enterprise with BYOD and UC&C.
Posted: 19 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

The Digital Revolution, Simplified: Reinventing Mobile App Development with the Cloud
sponsored by Oracle Corporation
WEBCAST: This webcast previews a platform for cloud-based, backend mobile services that makes app development quicker, secure and easier to deploy. Click here to access a strategy that offers rich mobile analytics, enabling enterprises to make smart business decisions.
Posted: 19 Aug 2015 | Premiered: Aug 19, 2015

Oracle Corporation

The Challenges and Opportunities Behind Managed Mobility Services
sponsored by Sprint
EGUIDE: In this e-guide, you will learn the challenges that face delivering mobility solutions, as well as how to differentiate your offerings in today's market. Learn how to increase the flexibility of your mobile device management (MDM) and mobile application management (MAM) strategies.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Sprint

Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization
sponsored by Workday
WHITE PAPER: This resource explores how mobile and analytic technologies are transforming outdated human capital management processes, enabling them to support the digital organization. Read on to learn how workforce analytics technologies can empower your organization to meet current and future business challenges.
Posted: 18 Aug 2015 | Published: 13 Nov 2014

Workday

Enterprise MAM Takes Center Stage: The Next Chapter in Mobile Strategy
sponsored by Apperian, Inc.
WEBCAST: In this webcast, Gartner Research Director Chris Silva and Steven Wheat, Chief Information Technology Architect at Emory Healthcare, look at how organizations use mobile application management to securely deliver mobile apps. Tune in now to key into these can't-miss MAM strategies.
Posted: 17 Aug 2015 | Premiered: Aug 17, 2015

Apperian, Inc.

Vendor Comparison: Selecting the Communications Technologies
sponsored by Polycom, Inc.
WHITE PAPER: This white paper serves a guide in selecting the right unified communications technologies for your business, and outlines several conference room-ready sound stations and telephones to fit your organization.
Posted: 17 Aug 2015 | Published: 24 Apr 2015

Polycom, Inc.

Selecting Strategic Unified Communications Approaches
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper serves as a guide for selecting the right unified communications approached for your business, and UC&C strategies to maximize on your ROI. Read on to view this portfolio of UC features.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

How to Boost Global Collaboration in the Age of MDM
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper reviews a prominent global collaboration platform, and focuses on how UC services can boost the productivity of your enterprise.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Financial MDM: Bringing Secure BYOD to You
sponsored by IBM
WHITE PAPER: This white paper examines the growth of bring your own device (BYOD) culture in financial services, and outlines the host of security challenges IT finance departments face when implementing MDM. Click through to address your financial mobility concerns with a cloud-based solution.
Posted: 13 Aug 2015 | Published: 31 Dec 2014

IBM

Manufacturing Goes Mobile: Highlights in MDM and Application Security
sponsored by IBM
WHITE PAPER: This white paper surveys the use of mobile device management (MDM) in the manufacturing industry. Read on to learn how you can leverage MDM to improve operational efficiency and bottom-line benefits.
Posted: 12 Aug 2015 | Published: 31 Dec 2014

IBM

Microsoft Dynamics Case Study: Pandora Meets the Needs of the Customer
sponsored by Microsoft
WEBCAST: This webcast discusses Pandora's utilization of Microsoft's CRM as a means by which they can get a full, 360 degree view of what's happening with their customers. Click here to learn how the benefits of this CRM can enhance your organization.
Posted: 12 Aug 2015 | Premiered: Aug 12, 2015

Microsoft

Customers Come First: A Metro Bank Microsoft Dynamics Case Study
sponsored by Microsoft
WEBCAST: This webcast serves as a case study of Metro Bank, and explains how they revolutionize banking by using their CRM as their customer platform. Click here to see the highlights of Microsoft Dynamics at work.
Posted: 12 Aug 2015 | Premiered: Dec 31, 2013

Microsoft

Cloud Collaboration at Its Finest: Trek Bicycle Case Study
sponsored by Microsoft
WEBCAST: This webcast serves as a case study of Trek Bicycle, and examines how Trek uses Microsoft Dynamics and Microsoft Dynamics CRM to support their local sales reps and build relationships with their customers. Click here to see how you can shape your enterprise's future in the cloud.
Posted: 12 Aug 2015 | Premiered: Jul 10, 2014

Microsoft
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