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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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CYOD: Hassle Free BYOD
sponsored by Insight
WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Insight

Mobility Management Selection Guide
sponsored by Citrix
WHITE PAPER: This crucial white paper takes an in-depth look at the criteria you can use to choose the best enterprise mobility management system for your organization’s specific needs.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Citrix

Provide Stellar Customer Service with the Service Cloud
sponsored by Salesforce
WEBCAST: Watch this concise webcast now to uncover the key features of the Service Cloud, so you can get on your way to providing superior customer service.
Posted: 24 Apr 2014 | Premiered: May 29, 2013

Salesforce

2013 BYOD and Mobile Security Report
sponsored by Lumension
WHITE PAPER: This informative resource takes an in-depth look at the state of BYOD and mobile security, discussing how the landscape has changed over the past year.
Posted: 21 Apr 2014 | Published: 21 Apr 2014

Lumension

Enterprise MDM: Managing the Mobile Communications Revolution
sponsored by Apptix
WHITE PAPER: This informative white paper examines an MDM solution designed to improve mobile performance and reduce risk all while cutting costs.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

Apptix

BYOD in the Enterprise: A Guide for CIOS
sponsored by ZixCorp
WHITE PAPER: This exclusive resource discusses key policy considerations for CIOs who want to design and launch a successful BYOD program.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

ZixCorp

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by SearchCRM
EBOOK: Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

SearchCRM

Tips To Improve The Mobile App Experience Over Wi-Fi
sponsored by Aruba Networks
WHITE PAPER: This informative white paper discusses how, with a little upfront planning and some smart technology, you can significantly improve the quality of your users' mobile application experience on corporate Wi-Fi networks.
Posted: 17 Apr 2014 | Published: 16 Apr 2014

Aruba Networks

Create A Rock-Solid Wi-Fi Foundation For #GenMobile
sponsored by Aruba Networks
WHITE PAPER: This informative paper examines the steps your business can take to build your wireless network into an enterprise asset for the mobile workforce.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

Aruba Networks

True Stories of the Connected: Same Day Delivery
sponsored by Cisco Systems, Inc.
CASE STUDY: This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Cisco Systems, Inc.

What Your Customers REALLY Think
sponsored by SDL
WHITE PAPER: Today, thanks to an explosion of new communication channels -- including mobile applications and social media -- more of customers' information is available to businesses than ever before. In this infographic, learn what customers really think about marketing data and privacy.
Posted: 10 Apr 2014 | Published: 10 Apr 2014

SDL

Mobile Enterprise CIOs Talk Strategy
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this exclusive resource, business leaders discuss how they are formulating their mobile strategy to ensure success, providing helpful tips that you can apply to your own mobile initiatives.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

Cisco Systems, Inc.

Innovating for a Mobile World
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative resource examines how mobile technology is reshaping the world and how your organization can utilize it to rise to the top of the mobile age.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

Cisco Systems, Inc.

Enterprise Mobility Is All About The Apps
sponsored by CA Technologies.
WHITE PAPER: This informative resource takes an in-depth look at how your organization can make the latest mobility push work for you by working proactively with business and IT to deliver applications that solve real business problems and generate revenue.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

CA Technologies.

Seven Ways To Create An Unbeatable Enterprise Mobility Strategy
sponsored by CA Technologies.
WHITE PAPER: This informative resource discusses seven ways in which you can build a mobile strategy for your organization that will help you improve productivity, efficiency and collaboration.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

CA Technologies.

Accelerating the deployment of a secure mobile enterprise
sponsored by IBM
WHITE PAPER: In this insightful white paper, explore key challenges you'll face in ensuring the security of enterprise mobile devices, learn strategies that will help you reduce risk, and discover new ways that you can be more secure in your use of mobile technology.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

IBM

Mobile BI: A Must Have in the New Mobile-First World
sponsored by MicroStrategy Incorporated
EGUIDE: "Anyone that uses BI has the need for mobile BI," said BI analyst Howard Dresner, president at Dresner Advisory Services. In this exclusive e-guide, learn more from Dresner and other mobile experts about why mobile BI is a must-have for forward-thinking businesses, and get advice on best practices for developing a mobile plan.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

MicroStrategy Incorporated

Mobility And BYOD Insights For Midmarket Enterprises
sponsored by Cisco
WHITE PAPER: This informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Cisco

Leadership and Technology: Mobility and Bring-Your-On-Device Insights for Midmarket Enterprises
sponsored by Cisco
WHITE PAPER: This informative guide explores midmarket enterprises looking to implement unified communications infrastructure that supports the growing trends of mobility and BYOD.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Breakthrough Web/Mobile Technology: Kofax Best of Show Winner at FinovateAsia
sponsored by Kofax, Inc.
VIDEO: View the following presentation video to reveal a smart capture and processing software solution that can generate real-time information from captured documents. Learn how this solution can provide an essential connection to systems of record, improve the customer experience, reduce operating costs, and more.
Posted: 02 Apr 2014 | Premiered: 02 Apr 2014

Kofax, Inc.

Presentation Transcript: Enterprise Mobility Management: Going from Good To Great
sponsored by CA Technologies.
PRESENTATION TRANSCRIPT: This crucial presentation transcript thoroughly examines enterprise mobility management (EMM) and its central role in the BYOD age.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

CA Technologies.

Presentation Transcript: Rethinking Enterprise Mobility: The Way It Should Be
sponsored by CA Technologies.
PRESENTATION TRANSCRIPT: In this exclusive transcript, industry expert Jack Madden takes an in-depth look at enterprise mobility to help you gain a comprehensive knowledge of the trend that is sweeping across the business world.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

CA Technologies.

Rightsize for #GenMobile and Save Big
sponsored by Aruba Networks
WHITE PAPER: This exclusive resource examines a wireless networking solution that provides powerful, reliable performance while helping you save up to 400%.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Aruba Networks

Meeting Customers Where They Are With Dynamic, Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WHITE PAPER: This white paper to highlights a mobile engagement and analytics platform equipped with all the necessities to provide comprehensive, real-time self-service capabilities, ensure a top-notch customer experience.
Posted: 03 Apr 2014 | Published: 31 Jan 2014

Kofax, Inc.

Kick Start your Mobile App Strategy
sponsored by OutSystems
EBOOK: This eBook looks at how to kick start your mobile application strategy.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

OutSystems
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