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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
1 - 25 of 386 Matches Previous Page  |  Next Page
The Top 4 Most Pressing Android Mobile Cybersecurity Threats
sponsored by Kingpin Communications
WHITE PAPER: In this paper, you will break down the most common types of attacks that impact Android mobile devices. Read on to enact comprehensive protection against threats to Android, and prepare your mobile endpoints against mRATS, zero-day attacks, and more.
Posted: 11 Feb 2016 | Published: 30 Mar 2015

Kingpin Communications

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: In this Osterman Research report, learn how email is evolving and combining with new technologies. Explore how you can ensure that your email is securely integrated with new capabilities such as mobile and social, so that you can leverage email as a competitive advantage rather than allow it to become a liability.
Posted: 11 Feb 2016 | Published: 30 Jun 2014

IBM

Modern Mobility E-zine: February 2016
sponsored by SearchMobileComputing
EZINE: In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.
Posted: 09 Feb 2016 | Published: 09 Feb 2016

SearchMobileComputing

Mobile App Analytics Walkthrough
sponsored by CA Technologies
VIDEO: Get ahead of application crashes and back-end performance issues with in-app analytics. Join this webcast to see a high-level overview of how these tools improve productivity and the user experience.
Posted: 08 Feb 2016 | Premiered: 05 Oct 2015

CA Technologies

Enterprise Mobile Management in 2015: The Vendors That Matter Most
sponsored by MobileIron
RESEARCH CONTENT: In this resource, you will evaluate the 11 most significant EMM vendors from 2015, and analyze their offerings for I&O professionals managing your mobility. Read on to determine why today's EMM provides a model for future unified application and device management and drive secure productivity.
Posted: 08 Feb 2016 | Published: 04 Dec 2015

MobileIron

Transcript: How to Build an Engaging Mobile App in 45 Days
sponsored by Magnet
TRANSCRIPT: This transcript of a recent webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how you can build apps quickly while encouraging and enabling better user engagement.
Posted: 05 Feb 2016 | Published: 05 Feb 2016


Protect Revenue and Emphasize User Experience with APM Tools
sponsored by eG Innovations, Inc.
EGUIDE: Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.
Posted: 05 Feb 2016 | Published: 04 Feb 2016

eG Innovations, Inc.

How to Build an Engaging Mobile App in 45 Days
sponsored by Magnet
WEBCAST: This webcast reveals 7 steps to building a highly interactive enterprise mobile app in 45 days. Learn how to not only build apps quickly, but to create one that encourages and enables user engagement.
Posted: 04 Feb 2016 | Premiered: Feb 4, 2016


Unify Data Access Across the Logical Data Warehouse
sponsored by IBM
WEBCAST: By 2020, there will be over 30 billion connected devices. This webcast goes into detail about what this means for the future of data and explains how a logical data warehouse strategy can help you keep up by allowing you to access all your relevant data from a single application.
Posted: 04 Feb 2016 | Premiered: Dec 31, 2015

IBM

Identify and Address Five Pressing Application Performance Challenges
sponsored by eG Innovations, Inc.
WHITE PAPER: In this white paper, you will learn how to identify and address 5 common Citrix XenApp and XenDesktop performance challenges, in order to deliver excellent end-user satisfaction. Access this paper to address these problems, and iron out their solutions in order to achieve total performance visibility.
Posted: 04 Feb 2016 | Published: 04 Feb 2016

eG Innovations, Inc.

Data Sheet: Mobile App Analytics At a Glance
sponsored by CA Technologies
WHITE PAPER: Analytics takes you beyond your app's look and feel by monitoring user transaction for optimal performance. Uncover important features that will help you yield continuous delivery provided by metrics, monitored business transactions, and more.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

CA Technologies

How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE: To design apps for the end user, you've got to put yourself in the end user's shoes. Design thinking takes this strategy a step further, but is it worth the effort? Read this e-guide to uncover the advantages of this process, and how to bolster it with analytics.
Posted: 01 Feb 2016 | Published: 24 Jan 2016

Hewlett Packard Enterprise

How DevOps Teams Drive Mobile App Success
sponsored by CA Technologies
WHITE PAPER: By applying the DevOps philosophy to your mobile app development process, the dedicated team responsible for the app can closely monitor performance and usage. Access this guide and learn how to create the incredible end-user experience that consumers and employees demand.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

CA Technologies

Where to Place Your CX Bets in 2016
sponsored by 24/7 Customer
WHITE PAPER: In this paper, you will discover how to accelerate your CX projects' time-to-value by utilizing the latest in digital technology investments, and access 5 expert tips for digital CX. Read on to foster superior customer experience in your enterprise by honoring the mobile experience.
Posted: 29 Jan 2016 | Published: 29 Jan 2016


7 Keys to Delivering a Rock Star Customer Service Experience
sponsored by 24/7 Customer
WHITE PAPER: In this resource, you will learn 7 keys to delivering a stellar customer service experience that can differentiate your digital self-service capabilities from your competitors.
Posted: 28 Jan 2016 | Published: 28 Jan 2016


Interactive Text Response: The Key to Re-Imagining Customer Self-Service
sponsored by Aspect
WHITE PAPER: The outcomes of offering self-service via conversational, automated interactive text response are customer satisfaction, retention, and easier up- and cross-sells. Access this solution spotlight to learn how you can answer customers' questions on their preferred channel without waiting or an agent.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

Aspect

How to Select a Mobile App Development Platform Solution
sponsored by OutSystems
WHITE PAPER: Access this decision matrix for help with finding a mobile app development platform, and identifying market leaders in your vendor selection process.
Posted: 25 Jan 2016 | Published: 16 Feb 2015

OutSystems

Navigating the Mobile Application Development Landscape
sponsored by OutSystems
WHITE PAPER: In this resource, you'll find a concise overview of mobile development tools to fit your specific needs. Learn how to create, deploy and manage mobile apps internally at a rate that meets (or even exceeds) today's urgent business needs.
Posted: 22 Jan 2016 | Published: 22 Jan 2016

OutSystems

5 Ways Wholesale Distributors Can Succeed with the Millennial Generation
sponsored by Infor
WHITE PAPER: This resource features a checklist of five tactics that can help you prepare your business to succeed with the next generation of customers, partners and employees. Access now and you'll also unlock the details and benefits of each tactic.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Infor

Delivering Effective CRM Today: A Look Into New, Dynamic Approaches
sponsored by Microsoft
WHITE PAPER: This white paper discusses dynamic approaches for delivering effective CRM for today's on-the-go, mobile lifestyles. Plus, learn how an organization used next-gen CRM to bring order to their disparate systems and data while driving better customer experiences.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

Microsoft

Shazam Uses Real-Time Insight to Drive Improved User Engagement and Revenue
sponsored by Splunk
CASE STUDY: Access this case study to discover the strategy that allowed Shazam to use real-time analytics on all of their mobile app data, saving them time and money in addition to providing them with benefits like overall improvements in key metrics, better understanding of campaign effectiveness, and more.
Posted: 18 Jan 2016 | Published: 18 Jan 2016

Splunk

Accelerate Application Development the Modern Way
sponsored by Red Hat
WHITE PAPER: Outdated middleware makes licensing, maintenance, and development costs rise so you can't focus on innovation. In this infographic, you'll learn how open source middleware can help you maximize developer productivity while increasing ROI.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

Taking Application Development into the Cloud
sponsored by SAP
WEBCAST: Join cloud development expert Massimo Pezzini as he relates why you should take your application development efforts into the cloud. By tuning in, you'll also learn what architectural considerations to look for today and into tomorrow.
Posted: 14 Jan 2016 | Premiered: Jan 14, 2016

SAP

Groupe Danone Optimizes the Customer Experience with PaaS Development
sponsored by SAP
VIDEO: Watch this brief video and learn how Groupe Danone developed user-friendly apps easily and rapidly in a PaaS environment, allowing them to cater to customers across four business lines.
Posted: 14 Jan 2016 | Premiered: 25 Sep 2013

SAP

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor
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