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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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MobileIron End User Video
sponsored by MobileIron
WEBCAST: This exclusive webcast details a "Mobile First" cloud management strategy that was able to provide device management, integrate with on-premise enterprise services and more. View now to find out.
Posted: 06 Mar 2015 | Premiered: Mar 6, 2015

MobileIron

What iOS 8 Means to the Enterprise
sponsored by MobileIron
WHITE PAPER: To help IT departments understand how iOS 8 will impact their organizations, this whitepaper provides recommendations for three key management areas most affected by the new features: security, application development, and content publishing. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

The Ultimate Guide to BYOD
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a road map to becoming a "Mobile First" enterprise, rolling out sustainable BYOD strategies secure and efficiently. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Cloud-Based Enterprise Mobility Management
sponsored by MobileIron
WHITE PAPER: This exclusive white paper details a "Mobile First" cloud management strategy that was able to provide device management, integrate with on-premise enterprise services and more. Read on now to find out.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

HIPAA Compliance Checklist for Mobility
sponsored by MobileIron
WHITE PAPER: This document outlines best practices in mobile policy and data leakage controls for HIPAA compliance. This is a starting point, but each organization will still need to conduct its own regulatory analysis to define appropriate controls. Read on to learn more.
Posted: 06 Mar 2015 | Published: 06 Mar 2015

MobileIron

Enterprise Mobility: The Year in Review
sponsored by IBM
WEBCAST: In this exclusive webcast, IBM teamed up with research analyst firm Ovum for a series of presentations aimed at identifying the must-know trends in mobility in 2015. View now to learn more.
Posted: 06 Mar 2015 | Premiered: Mar 6, 2015

IBM

Solve the Customer Service Gap: Expectations Versus Delivery
sponsored by Oracle Corporation
WHITE PAPER: Learn more about this disconnect between what organizations think they're delivering and what customers expect. Read now to get tips from modern communications providers on how to close this gap, and determine potential solutions for your organization.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Delivering Positive Multi-Channel Customer Experiences
sponsored by Teradata
EGUIDE: This e-guide offers top CEM trends to watch for, as well as 6 customer engagement strategies that ensure seamless results. Learn how to use the customer voice to define multichannel engagement.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Teradata

Are You Outpacing Your Executive Peers in Customer Service?
sponsored by Oracle Corporation
ANALYST REPORT: Access this in-depth white paper to learn more about common ways your organization could be overestimating the efficacy of your current customer service strategy and how you can spice up your CRM to reach more customers more effectively.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Delivering the Ultimate Cross-Channel Experience
sponsored by Oracle Corporation
WHITE PAPER: Explore this concise fact sheet which details the features of Oracle's cross-channel customer experience platform, boasting potential benefits like increased customer loyalty, empowered customers who self-serve, reduced incident handling time, and more.
Posted: 04 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation

Will you greet BYOD with open arms or gritted teeth? E-Book
sponsored by Sprint
WHITE PAPER: Read on now and discover the most comprehensive and easy-to-manage way to embrace BYOD.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Sprint

7 Ways Field Service Organizations are Levering Technology
sponsored by ServiceMax
WHITE PAPER: In this informative white paper get 7 top tips for leveraging technology in your field service organization. Learn about current technology trends shaking up the field service landscape.
Posted: 27 Feb 2015 | Published: 31 Dec 2014

ServiceMax

Introducing: Workplace-as-a-Service
sponsored by Sprint
WHITE PAPER: Internet, Wi-Fi, voice, text and data plans, audio and video conferencing, instant messaging, email, Intranet and cloud productivity apps are just a few things you'll need along the way. Read on now to take the first step towards opening your new office today.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Sprint

Mobile Device Management 101: Why Leasing Beats Buying Every Time
sponsored by Sprint
WHITE PAPER: This exclusive white paper takes an in-depth look at one strategy that not only gives employees the best devices for work, but can even save you thousands. Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Sprint

BYOD and Beyond: Device Leasing
sponsored by Sprint
WHITE PAPER: This exclusive white paper details a way to minimize up-front costs and keep your employees and your business up-to-date: device leasing. Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Sprint

Why Leasing Beats Buying Every Time E-Book - MobPOS
sponsored by Sprint
WHITE PAPER: Save your company thousands by checking out this short read to find out the smartest way to get your employees the latest tech, without prohibitive costs. Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Sprint

7 Telecommuting Personalities
sponsored by Premiere Conferencing
WHITE PAPER: This exclusive white paper will help you understand the personalities of your workforce and how you can cater a mobile plan to the right employees. Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015


Burning Dollars – Top Five Ways to Cut Corporate-Liable Mobile Costs
sponsored by Dimension Data
WHITE PAPER: This exclusive white paper takes an in-depth look at 5 ways to cut corporate-liable mobile costs.  Read on to learn more.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Dimension Data

Cloud First Mobile First – Introducing Enterprise Mobility as a Service
sponsored by Dimension Data
VIDEO: This exclusive video details a way to enable your organization to adopt a more user-centric approach in addressing the needs of today's mobile workforce. View now to learn more.
Posted: 26 Feb 2015 | Premiered: 26 Feb 2015

Dimension Data

7 Steps to Guide Your Field Service Technology Purchase
sponsored by ServiceMax
WHITE PAPER: In this essential buyer's guide get 7 steps to help you make a field service technology purchase. Learn buyer's tips, questions to ask, field service trends and project management suggestions to ensure you choose the technology that's right for your organization.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

ServiceMax

7 Ways Mobile is Impacting Field Service
sponsored by ServiceMax
RESOURCE: Access this informative collection of 7 articles to learn about the newest mobile trends in technology in the field service industry.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

ServiceMax

Keeping Mobile Workforce Modernization Costs Down with Device Lending
sponsored by Sprint
WHITE PAPER: This white paper explores how you can minimize up-front costs of modernizing your mobile device fleet and keep your people, as well as the business up-to-date with device lending. Read on to learn more.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

Sprint

5 Ways to Profit from Mobile Workforce Management
sponsored by Sprint
RESOURCE: View this resource and learn how you can leverage mobile workforce management to empower your mobile workers to better serve your customers and drive new revenue opportunities. Access now and discovery 5 ways you can profit from better mobile workforce management.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

Sprint

Information Workflow Solutions for Retail Brochure
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access this white paper to discover a platform that combines cloud, hardware, and software services that let you easily reach your customers, and make your business more efficient.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

Hewlett-Packard Limited

Unleash The Power of Field Service
sponsored by ServiceMax
VIDEO: View this informative video to see how organizations are re-evaluating their field service agents to unlock their potential through cloud, mobile, and social tools.
Posted: 25 Feb 2015 | Premiered: 21 Nov 2014

ServiceMax
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