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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
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Building a Happier Workforce
sponsored by Dell, Inc. & Intel®
WEBCAST: Your employees do not need to adapt to the workplace. The workplace needs to adapt to your employees! Changing demographics are forcing new technologies to respond to user demands and preferences. Watch this webcast to learn how workplaces are changing and how mobility is shaping the future workforce.
Posted: 20 Jul 2017 | Premiered: Jul 20, 2017

Dell, Inc. & Intel®

Virtual, mobile healthcare apps: The challenges, what makes a successful mobile app
sponsored by Blue Cedar
EGUIDE: Download this e-guide to discover the challenges facing mobile in healthcare and what a mobile application needs to truly be successful and stand out in the healthcare space.
Posted: 13 Jul 2017 | Published: 11 Jul 2017

Blue Cedar

Increasing Retail Brick-and-Mortar Traffic With Innovative Digital Signage
sponsored by TechData - LG
WHITE PAPER: Read on to learn how digital signs are improving the customer experience by communicating with customers' mobile devices, creating sharper displays with pixel-by-pixel control, improve customer interaction near products, and much more.
Posted: 11 Jul 2017 | Published: 11 Jul 2017

TechData - LG

Microsoft's introduction of New Videoconferencing Technology
sponsored by Logitech Inc.
WEBCAST: Watch this webcast to discover how a new videoconferencing technology delivers center of room control that dramatically simplifies the meeting joint control experiences, allowing users to make a call, join an existing meeting, see the roster of attendees, and change the layout to full screen video – all from one single, centrally located control.
Posted: 07 Jul 2017 | Premiered: May 24, 2016


Evaluating Mobility Management Solutions for Common Use Cases
sponsored by Citrix
WEBCAST: Digital workspaces are the next logical step in enhancing productivity and security, and providing users with the seamless experiences they need – whether they are travelling, remote, or roaming users. Download this webcast to discover what a digital workspace is comprised of, use cases, and how it can benefit your organization.
Posted: 22 Jun 2017 | Premiered: Jun 21, 2017

Citrix

Transforming Workforce Technology Is The Key To Improving Customer Experience
sponsored by Dell India
WHITE PAPER: This Forrester report examines how employee experience, customer experience, and revenue growth are inextricably linked. Read on to leverage employee-facing technologies to improve customer experiences, evaluate the impact of legacy apps on employees, and provide infrastructure support for mobile and SaaS.
Posted: 16 Jun 2017 | Published: 16 Jun 2017

Dell India

Successful Workforce Transformation Strategy Ensures Business Success
sponsored by Dell and Microsoft
ANALYST REPORT: Access this resource to learn about the key components of successful workforce transformation as realized through mobile and desktop device cycle support. If you continue on, highlighted is the relationship between improving employee experience and improving customer experience, with special attention on the APJ region.
Posted: 13 Jun 2017 | Published: 30 Sep 2016

Dell and Microsoft

Return on Infrastructure: SSDs and SEDs Reap the "New ROI" with Superior Security
sponsored by Micron
WHITE PAPER: Learn how to use storage hardware-level encryption to improve data backup and security, in the form of SSDs and self-encrypting drives (SEDs), by downloading this resource. Read on to compare these drives to traditional HDD and software-based solutions in the areas of data security, EOL management, and DR.
Posted: 13 Jun 2017 | Published: 13 Jun 2017

Micron

How IoT Will Transform the Retail Industry
sponsored by Aruba Networks
VIDEO: Watch this brief video to learn how retailers can connect data from IoT devices, in-store interactions, mobile apps, and more to create and share insights across departments that boost sales and customer experiences.
Posted: 06 Jun 2017 | Premiered: 27 Feb 2017

Aruba Networks

National Hotel Chain Flexes Extendibility with Cloud-delivered Apps and Desktops
sponsored by Citrix
VIDEO: Tune in to learn a cloud-first approach to desktop and app delivery, which will advance brand expansion, as well as maximize margins by keeping overhead down, even in multiple locations. Here, you'll learn how to deliver more reliable and faster access to corporate apps, and seamlessly roll out new ones.
Posted: 01 Jun 2017 | Premiered: 05 Dec 2016

Citrix

Public Housing Authority Builds Its Future on Cloud Desktop Delivery
sponsored by Citrix
VIDEO: Watch this video to evaluate cloud-managed app and desktop delivery's ability to reduce infrastructure costs and increase the speed of service delivered to your customers. Provide employees with personalized workspaces accessible anywhere, while ensuring business continuity and reducing both capital and operating expenses.
Posted: 01 Jun 2017 | Premiered: 18 Aug 2016

Citrix

Offline Access Is the Key to Unlocking Mobility's Promise
sponsored by OnBase by Hyland
WHITE PAPER: Discover the importance of incorporating offline capabilities into the business critical apps, platforms, and systems that mobile workers access to execute the key functions of their day-to-day jobs. Find out how to overcome the offline challenge and answer the demand for mobile access with the OnBase ECM offering.
Posted: 24 May 2017 | Published: 24 May 2017

OnBase by Hyland

Worldwide Evaluation of Managed Mobility Services
sponsored by IBM
ANALYST REPORT: This Gartner report supplies buyers of managed mobility services (MMS) with a detailed provider evaluation—with special emphasis on devices such as smartphones, tablets and purpose-built field service equipment with embedded connectivity. Download now to discover which MMS offering best suits your enterprise.
Posted: 15 May 2017 | Published: 26 Oct 2016

IBM

Redesigning the Workplace to Achieve Better Business and Employee Outcomes
sponsored by Citrix
WHITE PAPER: Download this resource to receive instruction on redesigning the workplace to deliver secure access to apps, desktops, data and services—from any device and over any network—to allow complete freedom and flexibility in how people choose to work. Learning how to foster a collaborative workforce starts here.
Posted: 12 May 2017 | Published: 31 May 2016

Citrix

Five Signs It's Time for Mobile App Delivery
sponsored by Citrix
WHITE PAPER: This resource will serve as your guide to preparing for the transformative impact of mobility: in it, you'll assess five signs that indicate it's time to implement mobile app delivery. Read on to discover how to expand your EMM to secure remote access from any device and build your mobile app strategy.
Posted: 12 May 2017 | Published: 12 May 2017

Citrix

Mobile Vision 2020: The Impact of Mobility, IoT, and AI on the Future of Business Transformation
sponsored by IBM
ANALYST REPORT: Learn how to secure disparate mobile endpoints in this report, and also illustrated is how to move from a siloed mobile management approach to a more consolidated and cognitive one. See how unified endpoint management (UEM) delivers the device-agnostic mobile approach enterprises need, and more.
Posted: 02 May 2017 | Published: 31 Mar 2017

IBM

Unified Management of Endpoints, End Users and Everything in Between
sponsored by IBM
RESOURCE: Discover how to relieve traditional MDM shortcomings with cloud-based unified endpoint management (UEM). Read on to alleviate the pains of securing a heterogeneous pool of endpoints by learning how to choose the right UEM tool, manage wearables and IoT, consolidate security views, and more.
Posted: 01 May 2017 | Published: 31 Mar 2017

IBM

Enterprise Case Study: Enabling a More Mobile Way of Working
sponsored by Citrix
WHITE PAPER: By reading this resource, you'll learn how EMM bolsters organizations looking to embrace digital workspaces, and examine how Worldpay reduced IT infrastructure complexities and transformed the way their employees work with an enterprise mobility investment predicated on BYO support and remote flexibility.
Posted: 27 Apr 2017 | Published: 08 Dec 2016

Citrix

Desktop and App Virtualization Integration for Comprehensive Enterprise Mobility
sponsored by Citrix
WHITE PAPER: Learn how to integrate your app and desktop virtualization into a secure EMM solution—enabling IT to store endpoints in a centralized data center or cloud so they can be easily managed at all times. Read on to empower the workforce with anytime, anywhere access to Windows desktops and apps with 5 instructions for integration.
Posted: 27 Apr 2017 | Published: 28 Feb 2016

Citrix

Why RPC Enabled Their Field Teams With Mobile Real-Time Financial Compliance Reporting
sponsored by Capriza
CASE STUDY: Read this case study and learn how RPC, an oilfield services company, replaced their clunky asset management system with a new mobile-enabled program that allowed them to create one-minute workflows that manage assets, track fuel usage, and more.
Posted: 21 Apr 2017 | Published: 21 Apr 2017

Capriza

Customer Experience Leader DirecTV Modernizes to Maintain Their Lead
sponsored by Capriza
CASE STUDY: In this concise case study, learn how DirecTV decided on a mobile app that streamlined processes by enabling real time box activation.
Posted: 20 Apr 2017 | Published: 30 Dec 2016

Capriza

Augmented Reality Mobile Technology Still 'Experimental' in the Enterprise
sponsored by Dell EMC and Intel®
EGUIDE: Pokémon Go brought augmented reality (AR) technology to the masses. In this guide, our experts illustrate the basics of AR in the mobile enterprise, and how to overcome adoption roadblocks such as cost, lack of development tools, and more. Read on to dive into the state of the AR market and evaluate its adoption readiness in your enterprise.
Posted: 06 Apr 2017 | Published: 03 Apr 2017

Dell EMC and Intel®

Mobile Financial Apps Becoming More Common
sponsored by Xactly
EGUIDE: In this e-guide, learn more about the shift toward complete mobile compatibility of critical financial applications and what it could mean for your business.
Posted: 03 May 2017 | Published: 03 May 2017


What Changing Mobile Communications Mean for Your Business
sponsored by Mitel Networks Limited
WHITE PAPER: In this TechTarget white paper, learn how to prepare your business for mobile communications with a mobile-centric strategy that encompasses collaboration, customer experience and future technology like IoT and machine-to-machine communications.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Mitel Networks Limited

Delivering a Digital Customer Experience for Today's Mobile Consumer
sponsored by Mitel Networks Limited
WHITE PAPER: Customer experience is a key differentiator in today's ultra-competitive environment. To have a competitive advantage, your company needs to have flexible interaction with your customers. Learn 7 steps for creating a successful digital customer experience.
Posted: 07 Apr 2017 | Published: 07 Apr 2017

Mitel Networks Limited
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