Business of Information Technology  >   Business Management  >   CRM  >  

Mobile CRM

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
1 - 25 of 390 Matches Previous Page  |  Next Page
A CIO's Guide to Developing Purpose-Built Mobile Apps for the Digital Business
sponsored by Kony
EGUIDE: For CIOs, the rapidly changing dynamics of the mobile workplace represent significant business and technology challenges – and opportunities. In this expert guide, discover 8 considerations for CIOs building mobile apps for their digital business, and learn how you can redirect your development culture to better support mobile workers.
Posted: 21 Apr 2016 | Published: 19 Apr 2016

Kony

5 Customer Engagement Technologies to Focus on Through 2020
sponsored by Zendesk
RESOURCE: Uncover recommendations from Gartner on how to prioritize CRM investments through 2020. Discover 5 CRM technologies to help you engage your customers today and beyond.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

Zendesk

Tools-Driven DevOps and Continuous Software Delivery in the Enterprise
sponsored by IBM
RESEARCH CONTENT: Continuous delivery is a must for digital transformation and speed is not enough. You must now deliver new products faster at the highest quality. Access this report summary to find how DevOps and Agile development have become the core for delivering quality apps with speed and learn where your peers are with adopting continuous delivery processes.
Posted: 14 Apr 2016 | Published: 30 Dec 2015

IBM

Profiting from CRM Deployments in the Cloud
sponsored by Microsoft
WHITE PAPER: This white paper highlights a set of easy-to-deploy cloud CRM products, services and enablement tools that can help you improve your total value proposition.
Posted: 13 Apr 2016 | Published: 13 Apr 2016

Microsoft

Keeping up with New Mobility Best Practices
sponsored by Mitel Networks Limited
WEBCAST: In a world of mobile customers your business' IT professionals need to be able to manage and support your applications to deliver the best possible mobile experience. In this webinar learn how your business can overcome limited communication agility to improve effectiveness.
Posted: 13 Apr 2016 | Premiered: Feb 29, 2016

Mitel Networks Limited

Creating the Connected Customer Experience
sponsored by Avaya
WHITE PAPER: This resource reviews what todays customers expect from financial institutions when it comes to communications and fostering a connected experience. You'll learn about fulfilling customer's expectations for connectivity, regardless of where they are interacting with your enterprise.
Posted: 12 Apr 2016 | Published: 29 Jan 2016

Avaya

Seamless Communications and Collaboration for the Connected Mobile Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: From this white paper, discover how you can achieve seamless, real-time mobile collaboration in your enterprise. Read on to learn how to leverage existing business apps, embedded real-time communications, and collaboration to boost the agility of your connected mobile enterprise.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Mitel Networks Limited

Positioning Your Hospitality Cloud to Deliver the Next-Generation Hotel Guest Experience
sponsored by Mitel Networks Limited
WHITE PAPER: Discover in this paper how to leverage the power of the cloud to integrate your existing voice services with hospitality applications and workflows, in order to revolutionize the way you manage operations and staff.
Posted: 12 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Global State of Multichannel Customer Service Report
sponsored by Microsoft
WHITE PAPER: This global report shows that, on average, consumers regularly use at least 4 different channels when interacting with a brand or organization for customer-related questions and issues. Download now to tap into other insights.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Microsoft

10 Customer Service Trends to Watch in 2016
sponsored by Microsoft
WHITE PAPER: In this white paper, well-known customer service thought leaders, advocates, authors and speakers reveal the 10 CRM technology trends they believe will impact every brand and organization in 2016.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Microsoft

The Global Evolving Workforce Study
sponsored by Dell, Inc. and Intel®
WHITE PAPER: The following extensive white paper examines how new technologies—and in particular mobile devices spurred on by BYOD—are evolving the workplace. View now and gain an understanding of the change taking place, how they affect technology adoption, workspace ergonomics, career evolution, and much more.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Dell, Inc. and Intel®

Eye for Excellence with Splunk and Vertu
sponsored by Splunk
VIDEO: In this video discover how one vendor's monitoring and tracking software is helping Vertu ensure reliability for its users. Plus, discover how your organization can benefit from similar software.
Posted: 11 Apr 2016 | Premiered: 11 Apr 2016

Splunk

Help your App Stand Out -- In a Good Way
sponsored by CA Technologies.
VIDEO: Give your users the flawless app experience they expect. Uncover application performance management tools featured in this video that will help you enrich that experience, stimulate user loyalty, and differentiate your business.
Posted: 10 Apr 2016 | Premiered: 08 Apr 2016

CA Technologies.

Podcast: Driving Improved Sales Productivity and Customer Engagement
sponsored by Oracle Corporation
PODCAST: This podcast digs into strategies for driving improved sales productivity and customer engagement with cloud CRM tools. Learn how you can build custom enablement solutions to meet the specific requirements of the customer, ultimately driving more sales revenue.
Posted: 28 Mar 2016 | Premiered: Mar 15, 2016

Oracle Corporation

Making CRM Easy and Accessible for Small-to-Midsize Businesses
sponsored by Microsoft
WHITE PAPER: This brief resource provides guidance for small-to-midsize businesses on adopting CRM technologies to better engage customers. Uncover pitch guidance scenarios and key talking points to help you build a case for buying CRM tools.
Posted: 25 Mar 2016 | Published: 25 Mar 2016

Microsoft

Popular Technologies Enrich Customer Experience Strategies
sponsored by SearchCRM
EBOOK: This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.
Posted: 25 Mar 2016 | Published: 15 Mar 2016

SearchCRM

Why Identity is at the Heart of the IoT
sponsored by Gigya
WHITE PAPER: This resource describes how a well-designed customer identity and access management (cIAM) strategy can unlock the true capabilities of the IoT. Discover use cases that demonstrate how cIAM can offer secure, personalized user experiences with connected products.
Posted: 16 Mar 2016 | Published: 31 Dec 2015

Gigya

The Key is Accessibility: Five Ways to Improve Customer Service
sponsored by Mitel Networks Limited
WHITE PAPER: Read this white paper to boost your customer service levels by leveraging the mobility of your agents, as well as your customers. Access this paper to discover 5 ways to improve your customer service availability.
Posted: 14 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Your Apps, Their Data: Customer-Facing Competitive Advantage
sponsored by OpenText
WHITE PAPER: Giving your audience the ability to personalize and share customized analytics and dashboards on a compelling app is critical to competitive advantage. Access this executive brief and learn ways to increase user productivity, satisfaction, and independence from IT.
Posted: 11 Mar 2016 | Published: 11 Mar 2016

OpenText

Five Ways to Attract and Retain the Best People
sponsored by Mitel Networks Limited
WHITE PAPER: Access this resource to discover 5 strategies to attract and retain the best employees with the promise of enterprise mobility. Learn how to expand your hiring pool from local to global, provide your workers with a virtual workspace, and more.
Posted: 10 Mar 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Five Ways to Improve Reachability in Your Organization
sponsored by Mitel Networks Limited
WHITE PAPER: The truth is that being mobile doesn't equate to being productive: being reachable does. From this white paper, gain insight into 5 ways to improve reachability in your organization, and maximize productivity based on the mobile devices your employees already bring to the office.
Posted: 10 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Video: Oshkosh Runs Its Business Better with Oracle Sales Cloud
sponsored by Oracle Corporation
VIDEO: In this brief video, learn how an industrial company leveraged cloud-based sales software to transform selling practices and harmonize business processes. Watch now to see the positive benefits they gained.
Posted: 08 Mar 2016 | Premiered: 05 Nov 2014

Oracle Corporation

Modern Mobility: Five Ways to Be More Productive at Work
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, you will discover five ways you can improve employee productivity in your organization by maximizing on BYOD and optimizing enterprise mobility policies for remote work. Read on to improve mobile networking and communication experience for your workers.
Posted: 08 Mar 2016 | Published: 31 Dec 2014

Mitel Networks Limited

Secure Retail Eases the BlackBerry to iOS Transition
sponsored by IBM MaaS360
CASE STUDY: In this white paper, you will discover a comprehensive security solution for iOS devices that has a clean and intuitive interface with easy reporting and usage tracking for expense management. Read on to meet your key functionality requirements for your mobile policies and safely incorporate iOS into your MDM.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

IBM MaaS360

RailCom Meets Client Needs While Ensuring Corporate Data and Device Security
sponsored by IBM MaaS360
CASE STUDY: In this case study, you will learn how RailCom, a versatile professional telematics specialist in the Netherlands, switched their field technicians to smartphones with ease using a flexible, cloud-based EMM solution. Read on to discover how your business can deploy remote wipe, SIM card blocking, and more.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

IBM MaaS360
1 - 25 of 390 Matches Previous Page    1 2 3 4    Next Page
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement