Mobile CRM

EGUIDE: This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

CASE STUDY: Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

VIRTUAL SEMINAR: See how to get the targeted, interactive and personalized information you need to make informed decisions while you are away from the office.

Posted: 24 Jan 2012 | Premiered: 24 Jan 2012

WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: This white paper offers analysis of IDC surveys conducted in autumn 2011 of top IT leaders in Europe on the proliferation of social media and new access devices and their implications for business and government organizations.

Posted: 27 Dec 2011 | Published: 27 Dec 2011

WHITE PAPER: Access this whitepaper to discover the latest MDM tools available from vendors, along with real-world advice to get the most from the solutions for your organization.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries.

Posted: 06 Dec 2011 | Published: 06 Dec 2011

PRODUCT OVERVIEW: Tablets are becoming very popular in the workplace. Choosing the right tablet is not an easy decision. Learn why the BlackBerry PlayBook is the first and only tablet certified for deployment within US federal government agencies.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.

Posted: 18 Nov 2011 | Published: 18 Nov 2011

WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

WHITE PAPER: Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: The last two years have been, without a doubt a renaissance era, in mobile games. Driven by the iconic iPhone and its complementing App Store, developers great and small are reaping the rewards of heightened interest in the platform.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The smartphone has transformed communication between mobile workers and their offices but at a cost.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

PODCAST: This essential resource explores the various Data Center Transformation workshops offered by HP. Discover today’s top trends for a data center transformation, improvements, and expansion and explore proven ways to transform your data center efficiently and cost-effectively.

Posted: 10 Oct 2011 | Premiered: 10 Oct 2011

WEBCAST: View this demo to see how your company can resolve customer complaints and strengthen relationships by quickly uniting stakeholders through smartphones, desktops, PCs, video conferencing, and email across multiple platforms. Learn more about transforming your work and productivity with collaboration.

Posted: 03 Aug 2011 | Premiered: 03 Aug 2011

WHITE PAPER: Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

WHITE PAPER: A mobile worker’s particular need is mobile CRM – and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling Power magazine how SAP’s mobile CRM tools help companies to increase sales significantly.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Posted: 23 Mar 2011 | Published: 23 Mar 2011

EBOOK: This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

Posted: 22 Sep 2010 | Published: 22 Sep 2010