Mobile CRM

ANALYST REPORT: This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

Posted: 17 May 2012 | Published: 17 May 2012

VIDEO: This video examines how SAP leveraged mobile technology to foster a more productive, enabled workforce and drive performance across departments.

Posted: 14 May 2012 | Premiered: 14 May 2012

EGUIDE: This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

Posted: 10 May 2012 | Published: 10 May 2012

EGUIDE: This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.

Posted: 09 May 2012 | Published: 09 May 2012

EGUIDE: Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.

Posted: 09 May 2012 | Published: 09 May 2012

ANALYST REPORT: Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.

Posted: 01 May 2012 | Published: 01 May 2012

VIRTUAL SEMINAR: This virtual guide delves into the tools and practices you need to deal with today's social customer.

Posted: 30 Apr 2012 | Premiered: 30 Apr 2012

WHITE PAPER: Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.

Posted: 26 Apr 2012 | Published: 26 Apr 2012

WEBCAST: This webcast discusses global mobility and how to work effectively with global cultural differences.

Posted: 26 Apr 2012 | Premiered: 26 Apr 2012

VIDEO: Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.

Posted: 23 Apr 2012 | Premiered: 23 Apr 2012

WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.

Posted: 29 Mar 2012 | Published: 29 Mar 2012

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 28 Mar 2012

VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

VIDEO: View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.

Posted: 27 Mar 2012 | Premiered: 27 Mar 2012

WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: Mobile applications and devices have galvanized the retail industry. Read this white paper to learn about the business challenges, opportunities, organizational inhibitors, and technology enablers for retail industry mobility. Find recommendations for keeping the consumer at the center of your mobile strategy.

Posted: 27 Mar 2012 | Published: 27 Mar 2012

WHITE PAPER: In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.

Posted: 22 Mar 2012 | Published: 22 Mar 2012

WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits.

Posted: 22 Mar 2012 | Published: 22 Mar 2012

EGUIDE: In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

PODCAST: Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.

Posted: 14 Mar 2012 | Premiered: 14 Mar 2012

WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

PRODUCT OVERVIEW: Tablets are becoming very popular in the workplace. Choosing the right tablet is not an easy decision. Learn why the BlackBerry PlayBook is the first and only tablet certified for deployment within US federal government agencies.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.

Posted: 02 Dec 2011 | Published: 02 Dec 2011