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Mobile CRM

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ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRMReports
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Enabling Mobile Users and Staying Compliant
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at how organizations can empower their mobile workers while staying compliant with industry regulations. Read on to learn more.
Posted: 19 Dec 2014 | Published: 19 Dec 2014

BlackBerry

Enterprise Mobility 101: Separating Work and Personal
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at dealing with the difficult security challenges associated with mobility adoption. Read on to learn more.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

BlackBerry

Mobility in Financial Services
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at enterprise mobility for financial services companies, and how taking control of the benefits of mobility today can pay off big time tomorrow. Read on to learn more.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

BlackBerry

How to Ensure Web and App Performance by Addressing the Front End
sponsored by Limelight Networks, Inc.
WHITE PAPER: The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Limelight Networks, Inc.

Secure Mobile Communications in Healthcare
sponsored by Vocera
EGUIDE: This expert E-Guide highlights how one company remakes itself as a device independent platform.
Posted: 18 Dec 2014 | Published: 18 Dec 2014

Vocera

Mobility: Expect Connectivity Anywhere, Anytime
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: This exclusive resource provides an in-depth look at the trend of mobility and how it's changing organizations today. Read on to learn more.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

Alcatel-Lucent Enterprise

Mobility in Government Services
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at enterprise mobility for organizations with strict regulatory compliance. Read on to learn more.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

BlackBerry

Enterprise Mobility Management Challenges
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at how the requirements of EMM are constantly changing, and how you can stay ahead of the curve. Read on to learn more.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

BlackBerry

Staying Secure in the Cloud: Considerations for Migrating Communications Solutions to Cloud Services
sponsored by ShoreTel
WHITE PAPER: This white paper examines security considerations for migrating communication solutions into the cloud and offers insight into how a cloud service protects your valuable data. Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

The Rise of the Super-User
sponsored by Telstra Global
WHITE PAPER: This exclusive research report takes an in-depth look at what users in the unified communications network find the most helpful, and more. Read on to take the first step towards a better understanding of the future for UC.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

Telstra Global

A New Model for User Engagement - Workday provides the most intuitive user experience for an enterprise app ever
sponsored by Workday
WHITE PAPER: Check out the following white paper to learn about the changing workforce environment and some of the applications that intend to make the mobile workforce as effective and valuable as possible.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Workday

Retail Re-Imagined: How to Keep Pace with the Always-Connected Consumer
sponsored by Toshiba
EGUIDE: Find out what it takes to provide an exceptional omni-channel experience for your consumers.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Toshiba

UC Best Practices: Building a Strategy, Supporting Mobility
sponsored by AVST
EGUIDE: This expert guide highlights best practices for supporting mobility with unified communications technology.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

AVST

Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER: This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Kony

Get the Most From Mobility for Individuals and Workgroups
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper explains how mobile computing has made people more aware, agile, and responsive in their personal lives - and how raised expectations in the workplace have real implications for the enterprise. Read on to learn more.
Posted: 09 Dec 2014 | Published: 03 Dec 2014

Dell, Inc. and Intel®

Six Essential Elements for a Modern Mobility Strategy
sponsored by Box
WHITE PAPER: This exlusive white paper takes a look at 6 essential elements of a mobile strategy. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

How to Build a Mature Mobile Strategy
sponsored by Box
WHITE PAPER: This exclusive white paper can help you understand how to build a mature mobile strategy that will make BYOD the SOP or your business. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

The Race to Mobility Management
sponsored by Box
WHITE PAPER: This exclusive resource takes an in-depth look at what it takes for enterprise mobility management to truly succeed. Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Box

Mobile Security: Confidence Ebbs As BYOD Booms
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at how enterprise mobility has changed the network security landscape forever. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Dell, Inc. and Intel®

Busting Myths About Mobility
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This exclusive white paper takes an in-depth look at the myths of mobility, and helps you bust them with real facts for the bottom line. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Dell, Inc. and Intel®

Forrester on Addressing IT Challenges in Today's Mobile World
sponsored by CommVault
WEBCAST: In this exclusive webcast, Rachel Dines, Senior Analyst, Forrester Research, discusses the effect that data growth is having on an ever-changing IT landscape, and how the future will be defined by flexible solutions featuring converged backup and archive. View now to learn more.
Posted: 05 Dec 2014 | Premiered: Dec 5, 2014

CommVault

Mobility and Beyond: How to Achieve EMM Bliss
sponsored by BlackBerry
WHITE PAPER: This exclusive white paper takes an in-depth look at an enterprise mobility management solution that delivers the full package. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

BlackBerry

Is BYOD Right for Your Hospital? Mobile Devices in Healthcare
sponsored by Vocera
WHITE PAPER: There is no one-size-fits-all approach to BYOD, but there are some basic questions and concerns, outlined in this white paper, that hospital CIOs must consider and vet for their own institutions before making the leap. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Vocera

Wearable Computing Comes of Age in Healthcare
sponsored by Vocera
WHITE PAPER: .This exclusive white paper takes an in-depth look at how wearable technology is changing the healthcare industry. Read on to learn more.
Posted: 05 Dec 2014 | Published: 05 Dec 2014

Vocera

Secrets to Better Engage the Mobile Consumer: The Role of Push Notifications
sponsored by IBM
WHITE PAPER: Find out how you can maximize CEM program results by delivering targeted push notifications to customers' mobile devices.
Posted: 05 Dec 2014 | Published: 14 Aug 2014

IBM
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