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Cloud CRM Reports
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TCO and the Cloud: Calculating The Benefits and Risks
sponsored by 8x8, Inc.
WHITE PAPER: This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.
Posted: 24 Nov 2015 | Published: 31 Oct 2015

8x8, Inc.

Constructing Effective Customer Experiences
sponsored by 8x8, Inc.
RESOURCE: Access this infographic now to learn more about the benefits of cloud technology. Discover how your call center could take advantage of the cloud to foster meaningful multichannel interaction and decrease customer care costs.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

8x8, Inc.

Elevate Your Business with the Cloud
sponsored by SAP
WHITE PAPER: Access this white paper to find the motivation you need to keep up with today's data-driven, digital, and service-oriented economy in a cloud-first company model.
Posted: 20 Nov 2015 | Published: 20 Nov 2015


Assessing the Business Value of IBM Digital Experience on Cloud
sponsored by IBM
WHITE PAPER: View this IDC research report to learn how businesses are adopting cloud technologies to improve customer experiences, and discover vendor capabilities that can lead to: cost reductions, increased productivity, and more.
Posted: 17 Nov 2015 | Published: 17 Nov 2015


Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Carousel Industries

The Technology Trends Set to Reshape your Business and Data Center Design
sponsored by IBM
WHITE PAPER: In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.
Posted: 12 Nov 2015 | Published: 31 Dec 2013


Streamlining WebLogic Server Domain Implementation
sponsored by Oracle Corporation
SOFTWARE DEMO: What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.
Posted: 11 Nov 2015 | Premiered: 11 Nov 2015

Oracle Corporation

Case Study: Roofing Company Improves Customer Satisfaction with Cloud CRM
sponsored by Microsoft
VIDEO: This video highlights a cloud-based CRM software that allows organizations to manage customer relations efficiently and automates mundane tasks. Access now to see how this technology can ensure that your customers receive the experience they expect and increase overall customer satisfaction.
Posted: 10 Nov 2015 | Premiered: 10 Nov 2015


Avis Budget Group: Improving Customer Care with Self-Service Speech
sponsored by 24/7 Customer
CASE STUDY: In this exclusive case study you can learn how one solution helped Avis Budget Group save $1.5M in CRM costs in the first year of implementation. Discover how your business can reap similar benefits from 100% availability with cloud technology.
Posted: 09 Nov 2015 | Published: 10 Nov 2015

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions
sponsored by IBM
WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
Posted: 05 Nov 2015 | Published: 05 Nov 2015


The New Hyper-Connected Enterprise: Improve Collaboration and Customer Experience
sponsored by Oracle Corporation
WHITE PAPER: This detailed guidebook demonstrates how to implement next-gen communications by adapting your network architecture to accommodate UC technologies. Learn how to boost productivity, respond faster to customers and increase differentiation with mobility, BYOD, the cloud, and more.
Posted: 02 Nov 2015 | Published: 02 Nov 2015

Oracle Corporation

3 Secrets to Enabling Omnichannel Retailing
sponsored by MuleSoft
WHITE PAPER: Omnichannel customer experience strategies are doomed without clear goals. In this white paper, learn necessary steps to overcome some of the key challenges to creating a great omnichannel experience. Also, see case studies of the customers who have used one software option to implement omnichannel strategies more effectively.
Posted: 02 Nov 2015 | Published: 02 Nov 2015


How Cloud Computing Transforms New Business Models
sponsored by OpenText
WHITE PAPER: Cloud services now include management of deployment, apps, platforms, and IT infrastructure. In this white paper, you will learn the 6 most important considerations to keep in mind for a successful cloud partnership with your provider.
Posted: 29 Oct 2015 | Published: 31 Dec 2014


City of Barcelona Customer Story
sponsored by OpenText
CASE STUDY: Access this exclusive case study to learn how the Barcelona City Council was able to improve productivity and efficiency with greater collaboration on mobile devices and easier to use web services in the cloud. Read on to learn more.
Posted: 28 Oct 2015 | Published: 28 Oct 2015


Enterprise Use Cases: Content Sharing and Collaboration in the Cloud
sponsored by Oracle Corporation
WHITE PAPER: This white paper highlights a transformative cloud-based content sharing and collaboration solution that will drive frictionless user experience in your organization. Discover how scalable security, app integration, and mobile capabilities can empower you.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

Oracle Corporation

Salesforce API Integration Cheat Sheet
sponsored by Cloud Elements
RESOURCE: This infographic is your "cheat sheet" to a successful Salesforce API integration. Rely on this quick guide to build an integration that can help the business access customers, accounts, contacts, leads, opportunities, and sales revenue data back in your app.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

Cloud Elements

Leverage SaaS to Simplify Business Management
sponsored by Sage (UK) Limited
WHITE PAPER: This white paper explores a cloud-based business management solution to help organize and simplify all of your accounts, projects, timesheets, and more in one system.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

Sage (UK) Limited

Overcoming the Big Disconnect in Web Security
sponsored by Akamai
WHITE PAPER: This white paper explains why partnering with a security service provider is an effective way to tackle many of the security issues enterprises face. Learn how to adapt to the shifting threat landscape by locating a platform that provides cloud security solutions.
Posted: 20 Oct 2015 | Published: 20 Oct 2015


Deploying a Next-Gen Platform for Managed Security Service Providers (MSSP)
sponsored by Palo Alto Networks
CASE STUDY: This case study explains how to reduce your security operating expenses by 50% by upgrading your network security services into the cloud. Learn how to onboard customers seamlessly and deliver faster service for your customers.
Posted: 19 Oct 2015 | Published: 19 Oct 2015

Palo Alto Networks

A Comprehensive Guide to Selecting the Right Hosted Communications Solution
sponsored by Cisco
WHITE PAPER: This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.
Posted: 07 Oct 2015 | Published: 31 Dec 2013


Korg Chooses Hosted Exchange for Peace of Mind
sponsored by Intermedia.Net
CASE STUDY: In this white paper, learn how Korg chose and migrated to a hosted provider, and the benefits this entailed, including flexibility and consistency enabled by cloud technology.
Posted: 06 Oct 2015 | Published: 06 Oct 2015


Achieve Global PCI DSS Compliance with Managed Cloud Services
sponsored by Datapipe
CASE STUDY: This case study examines how Gateway Ticketing Systems was able to upgrade to a fully managed, PCI compliant hosting environment. Read on to see how this particular cloud platform can deliver business growth enabled with scalable, secure, redundant network, and more.
Posted: 23 Sep 2015 | Published: 23 Sep 2015


Core HR in the Cloud: Must-Have Strategies for Small and Medium Businesses
sponsored by SAP
WHITE PAPER: This white paper highlights a new, cloud-enabled approach to core HR, where all business units, geographies, and cost centers are supported by a single HR platform. Read on here to incorporate this suite of cloud-based talent management solutions in your organization.
Posted: 23 Sep 2015 | Published: 23 Sep 2015


UBM Tech Whitepaper: The State of UC: Future Adopters Poised to Rap Benefits via Cloud
sponsored by XO Communications
WHITE PAPER: Companies like yours are successfully addressing communications and collaboration challenges with Unified Communications. According to a new UBM Research Study, 87% of adopters say UC met or exceeded their expectations. Learn what holds others back, and how to overcome those obstacles.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

XO Communications

Justify Your Hybrid Cloud Future with a Solid Business Case
sponsored by Dell, Inc.
WHITE PAPER: In this report, you will learn how to justify your hybrid cloud future with a solid business case. Read on now to glean the agility, flexibility, and savings that cloud promises, and discover the peculiarities of different cloud models as outlined by Forrester business case methodology.
Posted: 22 Sep 2015 | Published: 22 Sep 2015

Dell, Inc.
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