Cloud CRM

WHITE PAPER: This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise.

Posted: 07 May 2013 | Published: 07 May 2013

VIDEO: View this brief video to hear about the latest portfolio of Oracle cloud solutions and how they deliver value, choice and confidence to over 5.5 million of users.

Posted: 15 Apr 2013 | Premiered: 15 Apr 2013

VIDEO: This brief video discusses the latest Oracle cloud offerings. Discover the features and benefits of these innovative solutions that can enhance your social, CRM and database services while reducing costs and improving efficiency.

Posted: 15 Apr 2013 | Premiered: 15 Apr 2013

PRODUCT OVERVIEW: In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.

Posted: 10 Apr 2013 | Published: 10 Apr 2013

PRODUCT LITERATURE: Discover the latest in cloud offerings from HP cloud solutions. Realize which cloud model is best-suited for your organization and gain advice on determining which applications are ready for the cloud.

Posted: 10 Apr 2013 | Published: 10 Apr 2013

WHITE PAPER: Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.

Posted: 04 Apr 2013 | Published: 04 Apr 2013

WEBCAST: Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.

Posted: 03 Apr 2013 | Premiered: Oct 25, 2012

WEBCAST: In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.

Posted: 01 Apr 2013 | Premiered: Apr 1, 2013

EZINE: In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.

Posted: 19 Mar 2013 | Published: 19 Mar 2013

WHITE PAPER: This resource discusses the advantages the financial industry stands to gain by utilizing cloud services in Asia over traditional outsourcing, such as data security and data sovereignty.

Posted: 15 Mar 2013 | Published: 25 Jan 2013

WHITE PAPER: This paper introduces a service desk offering that enables your organization to leverage sophisticated IT service management capabilities and tailor them to the specific needs of your business—without complex, labor-intensive coding, and all its time and budget implications.

Posted: 05 Mar 2013 | Published: 30 Sep 2012

WHITE PAPER: Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service (SaaS) model. Continue on to this paper to explore a service desk offering that will help you bring the benefits of SaaS to your IT service management function.

Posted: 04 Mar 2013 | Published: 31 Dec 2012

WHITE PAPER: Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges.

Posted: 28 Feb 2013 | Published: 31 May 2011

WHITE PAPER: This white paper provides an overview of Oracle's cloud computing strategy and examines how Oracle can help customers and partners plan their adoption and eventual evolution into the cloud.

Posted: 27 Feb 2013 | Published: 26 Feb 2013

WEBCAST: Explore this webcast to realise the impact of the cloud on business process management and the benefits organisations are realising from transiting to cloud-based BPM strategies. Gain insights about the real and perceived security risks along with how the cloud is shifting the economics of BPM.

Posted: 25 Feb 2013 | Premiered: Feb 25, 2013

IT BRIEFING: Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders.

Posted: 19 Feb 2013 | Published: 19 Feb 2013

PRODUCT OVERVIEW: In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.

Posted: 11 Feb 2013 | Published: 11 Feb 2013

BROCHURE: Due to the convergence of cloud mobile, big data, and other trends, it is critical to manage the disruptive forces in how applications are designed, managed and consumed. Join Gartner's Application Architecture, Development & Integration Summit 2013 to explore the trends of cloud, mobile, big data and other trends. Continue to register today!

Posted: 06 Feb 2013 | Published: 06 Feb 2013

WEBCAST: In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.

Posted: 04 Feb 2013 | Premiered: Feb 4, 2013

WHITE PAPER: Contact centers that offer both inbound and outbound capabilities have the ability to maximize revenue and optimize productivity. Read this white paper to learn more about a solution to help your business gain the most revenue. Find out some of the advantages provided by cloud-based call centers by reading this resource now.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

WHITE PAPER: View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

PRODUCT LITERATURE: Discover the latest in cloud offerings from HP cloud solutions. Realize which cloud model is best-suited for your organization and gain advice on determining which applications are ready for the cloud.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

BROCHURE: Join us on 5-7 March for Gartner's Symposium ITxpo 2012 in Dubai, U.A.E. as more than 500 CIOs and senior IT executives come together for the most comprehensive and strategic conference with the aim to drive business forward. Access this resource for an in-depth overview of this year's symposium and find out how you can register today!

Posted: 23 Jan 2013 | Published: 23 Jan 2013

WHITE PAPER: Deploying your business applications in the cloud can deliver both short- and long-term benefits, including cost savings, improved agility, and faster innovation—but only if your cloud is enterprise-grade. Access this white paper to evaluate your cloud strategy and learn why niche cloud providers just can't deliver on the full promise of the cloud.

Posted: 17 Jan 2013 | Published: 17 Jan 2013

WHITE PAPER: This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation.

Posted: 26 Dec 2012 | Published: 30 Nov 2012