Cloud CRM

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Tailored Solutions to Fit Any Size Business: NEC Contact Center Solutions
sponsored by NEC
WHITE PAPER: Find out how you can ensure an exceptional customer experience when you deploy a cloud-based contact center solution.
Posted: 19 Nov 2014 | Published: 31 Dec 2013

NEC

How to Slay the Dragon of Enterprise Work
sponsored by AtTask
WHITE PAPER: Access this white paper now to discover how some workforce management solutions only address the negative results of mismanagement, and find one platform that helps companies address the workforce before problems even occur.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Building a Business Case for an Enterprise Work Management Solution
sponsored by AtTask
WHITE PAPER: Read this white paper to understand why staying with the status quo or implemetning a partial solution is not only ineffective at solving work management issues, but could be costing enterprises millions of dollars every year.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Carphone Warehouse Triples Work Capacity and Drives Revenue
sponsored by AtTask
CASE STUDY: Access this informative case study to find out how Carphone Warehouse found a cloud platform that helped streamling their project management methods, and if a solution like this is right for you.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Improving Operational Efficiencies and Customer Service: SA Public Transport Services Division
sponsored by NEC
CASE STUDY: Find out how a cloud-based CRM platform helped PTSD improve their response time to customer inquiries.
Posted: 18 Nov 2014 | Published: 31 Dec 2013

NEC

An Exceptional Customer Experience Platform in the Cloud
sponsored by NEC
WHITE PAPER: Find out which industry-leading vendor has the cloud-enabled customer experience solution needed to achieve countless benefits, including improved customer satisfaction.
Posted: 18 Nov 2014 | Published: 31 Dec 2013

NEC

From Human Speed to Software Speed - Networking en route to the Cloud
sponsored by Dimension Data
WHITE PAPER: This exclusive white paper takes an in-depth look at SDN and cloud computing, and how they can work together in synergy for amazing results. Read on to learn more.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

Dimension Data

How to Strategically Use the Cloud for More than Cost Savings
sponsored by CDW Corporation
WHITE PAPER: Access this resource to learn how cloud provides ready access to advanced mobile, social, Big Data and analytic resources, and can help your organization achieve sustainable competitive advantage by transforming how you operate internally and deliver value to users.
Posted: 28 Oct 2014 | Published: 28 Oct 2014

CDW Corporation

The Migration Towards SIP for Contact Centers
sponsored by Twilio
WEBCAST: Find out why you should connect your contact center to the cloud.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014


Building the Next Generation Contact Center
sponsored by Twilio
WEBCAST: Access this on-demand webcast to discover what a cloud infrastructure can provide for your contact center strategy. Tune in to find out what features accompany a cloud solution, and how it can help boost agent productivity by reducing calls and providing contact context.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014


Pushing the Boundaries: Symantec’s Software-Defined Data Center Powered by Vmware vCloud Suite
sponsored by Symantec Corporation
CASE STUDY: Evolving from an antivirus software company to a global Fortune 500 company, Symantec's mission is to help customers of all sizes secure and manage information. Their goal was to transform enterprise customer support services for faster, responsive service, and improve scalability and agility of IT service.
Posted: 23 Oct 2014 | Published: 23 Oct 2014

Symantec Corporation

Taming Shadow IT
sponsored by BitGlass
WHITE PAPER: This white paper offers an in-depth guide book to IT security in regards to cloud computing and applications.
Posted: 21 Oct 2014 | Published: 21 Oct 2014


The Conversational Cloud – Beyond the Hosted Contact Center
sponsored by [24]7 Customer Inc.
WHITE PAPER: Learn how the cloud is helping organizations revamp their contact centers.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

[24]7 Customer Inc.

Are You Covering Your SaaS?
sponsored by BitGlass
WHITE PAPER: This whitepaper examines the top cloud adoption trends, including which industries are taking the most advantage of the cloud and which are still holding out. You'll also discover what the biggest barriers are when it comes to implementing cloud-based computing systems.
Posted: 10 Oct 2014 | Published: 10 Oct 2014


Real CIOs of the Cloud
sponsored by Workday
WHITE PAPER: Access the following white paper to hear from actual CIOs and what SaaS and cloud have done for them. Find out why this solution allows for stronger CRM initiatives, business transformation, and more.
Posted: 09 Oct 2014 | Published: 31 Aug 2012

Workday

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 07 Oct 2014 | Published: 21 May 2014

IBM

Nuage Networks Welcome and Introduction
sponsored by Nuage Networks
WEBCAST: SDN and virtualization have taken the IT world by storm, but what does it really mean?
Posted: 06 Oct 2014 | Premiered: Oct 6, 2014

Nuage Networks

Unconstrained Networks for the Cloud Service Era
sponsored by Nuage Networks
WEBCAST: The cloud has arrived, and it's already changed how you use every network in your life. Things may have become easier for us, but not for the network.
Posted: 06 Oct 2014 | Premiered: Oct 6, 2014

Nuage Networks

What Does SDN Do?
sponsored by Nuage Networks
WEBCAST: SDN has gotten a lot of attention lately, and rightfully so.  But what does it actually do?
Posted: 06 Oct 2014 | Premiered: Oct 6, 2014

Nuage Networks

Unleash the Power of the Cloud
sponsored by Nuage Networks
VIDEO: When applications and compute platforms went to the cloud, it completely changed the way we use them.  Today, we need things to be instantaneous, automated and simple.  Most sections of IT have adapted, but the network has lagged behind.
Posted: 06 Oct 2014 | Premiered: 06 Oct 2014

Nuage Networks

Unleash the Power of SDN with Virtualized Services
sponsored by Nuage Networks
WEBCAST: Let's face it; end-users expect to be connected at all times.  Not to mention from anywhere in the world too.  But there's a way to make the network instantly consumable by anyone.
Posted: 03 Oct 2014 | Premiered: Oct 3, 2014

Nuage Networks

Enhance your cloud experience with a faster data center
sponsored by Nuage Networks
WHITE PAPER: Clients and end users want instant access to their chose applications - anytime, anywhere. To meet this demand, most IT professionals turn to the cloud.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

Nuage Networks

Measuring Cloud-Based Contact Center Performance
sponsored by Genesys
WHITE PAPER: Cloud deployment has become the preferred method for companies sourcing their CRM and contact center applications for inbound and outbound contact handling. This Market Insight examines the prospects for these applications and discusses when it might be appropriate for contact centers to complete the move into the cloud with hosted APO.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Genesys

10 Considerations When Moving Your Contact Center to the Cloud
sponsored by Genesys
EBOOK: As more network centers continue to embrace the cloud, there are plenty of service choices - and they can be tricky to choose from.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

Genesys

Cost effective cloud backup and recovery model
sponsored by Asigra
WEBCAST: There's been a lot of talk about the recently launched Recovery License Model (RLM), but how does it work?  What does it mean to someone in the backup and recovery industry?
Posted: 11 Aug 2014 | Premiered: Dec 2, 2013

Asigra
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