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ALSO CALLED: Computer Service Industry, Information and Communications Technology Industry, Information and Communication Technologies Industry, Information Technology Industry, Computer Services Industry, ICT Industry, IT Services Industry, IT Service Industry
DEFINITION: ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken  … 
Definition continues below.
IT Industry Reports
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Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by LogicNow
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016


CW500: A roadmap to software-defined everything – Paddy Power Betfair
sponsored by
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything - this presentation was given by Steven Armstrong, principal automation engineer at Paddy Power Betfair.
Posted: 17 Oct 2016 | Published: 17 Oct 2016

The State of The Unified Communications Industry in 2016
sponsored by Vyopta
WHITE PAPER: What is it really like to be professional in the UC industry? This whitepaper highlights survey results from 450+ UC professionals to help answer the top 14 pressing questions on unified communications.
Posted: 14 Oct 2016 | Published: 14 Oct 2016


RFA Selects All-Flash to Serve its 500+ Investment Management Clients
sponsored by NetApp SolidFire
CASE STUDY: Learn how financial services IT provider RFA leveraged scale-out, all-flash arrays to decrease storage performance issues by 100% and deliver near-instantaneous transaction processing to clients. Read on to integrate this appliance with high load apps, as well as with VMware and Microsoft SQL.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

NetApp SolidFire

Infrastructure Automation - Cognizant Infrastructure Services
sponsored by Cognizant Technology Solutions
VIDEO: In this concise two minute video, you will learn about how a service provider helped this company transform their IT operations through a four phase approach in order to better support their current business model, as well as enable a new level of business performance and innovation.
Posted: 12 Oct 2016 | Premiered: 28 Jan 2016

Cognizant Technology Solutions

5 Ways to Cut Spending on Microsoft Software
sponsored by Snow Software
RESOURCE: Enact five cost-saving initiatives for Microsoft products using the Software Asset Management (SAM) processes and technologies outlined in this guide. Download now to avoid the pitfalls of overspending with a software license manager that automates the removal of unused applications, and more.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Integrating IT and business strategy for digitisation
sponsored by
ESSENTIAL GUIDE: This guide from CEB, a membership group for business leaders, offers research-based advice for CIOs on how to drive the digital strategy in their organisation.
Posted: 11 Oct 2016 | Published: 11 Oct 2016

Strategies to increase women in IT
sponsored by
ESSENTIAL GUIDE: This special report from CEB offers some practical proven solutions to help IT leaders recruit and retain a better balance of employees.
Posted: 10 Oct 2016 | Published: 10 Oct 2016

Computer Weekly – 11 October 2016: Leadership bonus – analysing our UK salary survey
sponsored by
EZINE: In this week's Computer Weekly, our UK salary survey shows that IT leaders are benefiting from generous bonuses as tech becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams F1 team explains how data analytics is boosting race performance. Read the issue now.
Posted: 07 Oct 2016 | Published: 11 Oct 2016

Digital transformation: bridging the paper and digital gap
sponsored by
ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 30 Sep 2016 | Published: 30 Sep 2016

Sensible one-page thoughts on managing performance
sponsored by
EGUIDE: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of short, digestible articles, written especially for Computer Weekly.
Posted: 28 Sep 2016 | Published: 28 Sep 2016

Global Connectivity Index 2016
sponsored by
RESEARCH CONTENT: The Global Connectivity Index (GCI) 2016 from Huawei measures the progress of 50 nations in investing in and deploying Information and Communications Technology (ICT) to achieve economic digitisation
Posted: 27 Sep 2016 | Published: 28 Sep 2016

Computer Weekly 50th anniversary special
sponsored by
EZINE: It's been 50 years since Computer Weekly's launch on 22 September 1966. To mark this achievement, we have compiled a special edition of the magazine to reflect on how much the British technology industry has contributed over that time.
Posted: 21 Sep 2016 | Published: 22 Sep 2016

Workload and Cloud Advisory and Transformation Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

UK and Ireland Salary Survey 2016/2017 results
sponsored by
EGUIDE: Over 700 UKI IT professionals reveal their salaries and career expectations for 2016/2017
Posted: 14 Sep 2016 | Published: 14 Sep 2016

7 Use Cases for Meeting Your Comprehensive Test Data Needs
sponsored by CA Technologies
RESOURCE: Address quality and compliance challenges that arise from provisioning large copies of production data with a comprehensive test data management solution. Read on to learn 7 methods for the reduction of IT ops complexity in application delivery and in DevOps development.
Posted: 08 Sep 2016 | Published: 08 Sep 2016

CA Technologies

How the HC380 is Changing the Hyper-Converged Market
sponsored by NTT ICT
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 06 Sep 2016 | Premiered: 16 Mar 2016


2016 DevOps Salary Report
sponsored by Puppet
RESEARCH CONTENT: This report examines the results of the 2016 State of DevOps Report, particularly in connection with data collected on salaries. Access now so you can see how your own salary stacks up against others in your region and industry.
Posted: 02 Sep 2016 | Published: 02 Sep 2016


Using IT Automation to Deliver Constantly Modern Software
sponsored by Puppet
WHITE PAPER: This white paper explores an institutional "future-proofing" approach to IT, based on the principles of abstraction and automation. Find out how to make your organization more proactive and learn how this approach does what DevOps and cloud computing alone can't achieve. Plus, get useful tips on how to select the right automation tools.
Posted: 02 Sep 2016 | Published: 02 Sep 2016


Escaping legacy – removing a major roadblock to a digital future
sponsored by
EBOOK: Core legacy systems inhibit businesses' ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

Proven Strategies to Reduce Your No-Shows
sponsored by Medfusion
RESOURCE: In healthcare, missed appointments not only spell missed opportunities—clinical no-shows cost the U.S. healthcare system on average a mind-blowing $150 billion a year. Access this brief resource to discover 37 proven strategies for reducing no-shows in your organization.
Posted: 31 Aug 2016 | Published: 31 Aug 2016


Information technology skills guide
sponsored by
ESSENTIAL GUIDE: Author and IT consultant, Terry Critchley, looks at potential solutions to the apparent skills crisis facing the IT industry, in this special guide for Computer Weekly.
Posted: 26 Aug 2016 | Published: 26 Aug 2016

Tech-Savvy Asean Population Sparks Business IT Shake-Up
sponsored by
EZINE: An increasingly tech-savvy Asean population, especially among the younger, more urban demographics, is driving IT teams to look at challenges in a new way. In this e-zine, explore the obstacles facing IT in Asean nations and markets. Find out what upcoming changes will have the greatest impact on users, IT resources, and revenue.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

First edition of Computer Weekly 1966
sponsored by
EBOOK: To celebrate Computer Weekly's 50th anniversary, the National Museum of Computing, which holds the print archives of the magazine, has scanned the first issue of Computer Weekly. We have made this available to download.
Posted: 09 Sep 2016 | Published: 09 Sep 2016
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IT INDUSTRY DEFINITION (continued): …  of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States. According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only … 
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