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ALSO CALLED: Computer Service Industry, Information and Communications Technology Industry, Information and Communication Technologies Industry, Information Technology Industry, Computer Services Industry, ICT Industry, IT Services Industry, IT Service Industry
DEFINITION: ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken  … 
Definition continues below.
IT Industry Reports
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Corridor Warrior: How IT Empowers the Future-Ready Workforce
sponsored by Dell, Inc. & Intel®
WHITE PAPER: Is your IT meeting its user requirements? Learn how to implement an end-to-end IT management strategy that encapsulates the needs of the modern, mobile, dynamic workforce. Read on to assess your hardware and software, and ensure your IT supports productivity.
Posted: 05 Dec 2016 | Published: 05 Dec 2016

Dell, Inc. & Intel®

Deloitte CIO survey 2016-2017 – UK Edition
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Download Deloitte's 2016-2021 CIO survey to discover how CIOs can deliver value and impact to their organisations.
Posted: 25 Nov 2016 | Published: 25 Nov 2016

ComputerWeekly.com

Learning & Development– an Indian IT perspective
sponsored by Pluralsight
WHITE PAPER: This white paper frames the discussion on the current state of technology learning and reflects on the industry's learning future. It offers information on some of the suggested skills learning and development professionals should focus on by providing rich insights on how business owners and human resources professionals perceive learning today.
Posted: 22 Nov 2016 | Published: 01 Oct 2016

Pluralsight

CW Nordics November 2016
sponsored by ComputerWeekly.com
EZINE: This quarter, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft's Finnish headquarters. We also look at how Denmark's Bang & Olufsen is taking control of sales data with cloud-based software.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

ComputerWeekly.com

Enabling Industry 4.0 Through Intel and Advantech IoT Solutions
sponsored by Intel
VIDEO: Tune into this webinar to enable industry 4.0 with a three-layer IoT architecture that will collect and analyze massive volumes of raw data to enable manufacturers to reach new levels of factory automation and streamline development.
Posted: 07 Nov 2016 | Premiered: 12 Oct 2016

Intel

Conducting an IBM IT Economics Study: Frequently Asked Questions
sponsored by IBM
RESOURCE: In today's fast-paced environment, every business needs a cost-effective IT infrastructure. Download this resource to learn how to conduct an IT economics workshop for your enterprise, which produces a detailed assessment of your existing IT tools, and offers recommendations to reduce spending.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

IBM

Converged Infrastructure Meets Automation: Deploying Integrated Computing Platforms
sponsored by NetApp
WHITE PAPER: Learn how to eliminate islands of infrastructure: discover a tool that simplifies the deployment of virtualized converged infrastructure. Download now to access the ability to independently scale computing and storage resources based on the needs of your business, and automate configuration processes.
Posted: 03 Nov 2016 | Published: 29 Feb 2016

NetApp

Focus: Artificial intelligence in the enterprise
sponsored by ComputerWeekly.com
EGUIDE: This special report gives IT leaders a guide to the latest thinking in AI and machine learning, and looks at how these technologies could help in areas such as security, mobile, customer engagement - and even within the IT department itself.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ComputerWeekly.com

Simplify, Digitalize, Transform - Mastering the Chaos of Complexity
sponsored by Optus
RESEARCH CONTENT: This IDC report explores the concept of "digital simplification" and how to achieve it. Uncover the 7 key initiatives that can substantially reduce complexity and drive the value of IT, including partner for success, standardize the IT infrastructure, embrace DevOps to drive closer collaboration, and 4 more.
Posted: 01 Nov 2016 | Published: 30 Sep 2016

Optus

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

7 Key Success Factors for SIAM Transformation
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent process framework for interacting with suppliers, giving end-users a single point of access to critical IT services. Uncover best practices for implementing SIAM and tying your entire service delivery value chain together into one cohesive ecosystem.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

Improve Cash flow with Service Desk Automation
sponsored by LogicNow
EBOOK: In this e-book, discover how to utilize ticketing software like MSP Service Desk in order to accurately track and analyze tickets using exported data—thereby preventing revenue from slipping through the cracks. Read on to evolve your MSP with consistent cash flow by automating several service desk processes.
Posted: 27 Oct 2016 | Published: 27 Oct 2016

LogicNow

Cloud Archiving: A Guide for MSPs
sponsored by LogicNow
WHITE PAPER: To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.
Posted: 26 Oct 2016 | Published: 26 Oct 2016

LogicNow

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by LogicNow
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

LogicNow

CW500: A roadmap to software-defined everything – Paddy Power Betfair
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything - this presentation was given by Steven Armstrong, principal automation engineer at Paddy Power Betfair.
Posted: 17 Oct 2016 | Published: 17 Oct 2016

ComputerWeekly.com

RFA Selects All-Flash to Serve its 500+ Investment Management Clients
sponsored by NetApp SolidFire
CASE STUDY: Learn how financial services IT provider RFA leveraged scale-out, all-flash arrays to decrease storage performance issues by 100% and deliver near-instantaneous transaction processing to clients. Read on to integrate this appliance with high load apps, as well as with VMware and Microsoft SQL.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

NetApp SolidFire

5 Ways to Cut Spending on Microsoft Software
sponsored by Snow Software
RESOURCE: Enact five cost-saving initiatives for Microsoft products using the Software Asset Management (SAM) processes and technologies outlined in this guide. Download now to avoid the pitfalls of overspending with a software license manager that automates the removal of unused applications, and more.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

Integrating IT and business strategy for digitisation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide from CEB, a membership group for business leaders, offers research-based advice for CIOs on how to drive the digital strategy in their organisation.
Posted: 11 Oct 2016 | Published: 11 Oct 2016

ComputerWeekly.com

Strategies to increase women in IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special report from CEB offers some practical proven solutions to help IT leaders recruit and retain a better balance of employees.
Posted: 10 Oct 2016 | Published: 10 Oct 2016

ComputerWeekly.com

Computer Weekly – 11 October 2016: Leadership bonus – analysing our UK salary survey
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, our UK salary survey shows that IT leaders are benefiting from generous bonuses as tech becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams F1 team explains how data analytics is boosting race performance. Read the issue now.
Posted: 07 Oct 2016 | Published: 11 Oct 2016

ComputerWeekly.com

Digital transformation: bridging the paper and digital gap
sponsored by ComputerWeekly.com
ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 30 Sep 2016 | Published: 30 Sep 2016

ComputerWeekly.com

Sensible one-page thoughts on managing performance
sponsored by ComputerWeekly.com
EGUIDE: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of short, digestible articles, written especially for Computer Weekly.
Posted: 28 Sep 2016 | Published: 28 Sep 2016

ComputerWeekly.com

Global Connectivity Index 2016
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The Global Connectivity Index (GCI) 2016 from Huawei measures the progress of 50 nations in investing in and deploying Information and Communications Technology (ICT) to achieve economic digitisation
Posted: 27 Sep 2016 | Published: 28 Sep 2016

ComputerWeekly.com

Computer Weekly 50th anniversary special
sponsored by ComputerWeekly.com
EZINE: It's been 50 years since Computer Weekly's launch on 22 September 1966. To mark this achievement, we have compiled a special edition of the magazine to reflect on how much the British technology industry has contributed over that time.
Posted: 21 Sep 2016 | Published: 22 Sep 2016

ComputerWeekly.com
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IT INDUSTRY DEFINITION (continued): …  of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States. According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only … 
IT Industry definition sponsored by SearchCIO-Midmarket.com, powered by WhatIs.com an online computer dictionary

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