The Power of Three: The Benefits of an Integrated Approach to Contract, Revenue and Compliance Management
sponsored by Revitas, Inc.
WHITE PAPER:
This Forrester report evaluates the expectations that manufacturing and technology firms have of the software used to manage three critical business processes behind channel partner relationships. Also inside, discover whether integrated strategies are viable for contract, revenue, and compliance management.
Posted: 17 May 2013 | Published: 17 May 2013
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What’s a CIO to do About the Rise of Shadow IT
sponsored by Tier 3 and VMware
WEBCAST:
Do you know how much shadow IT exists within your company? Most IT leaders don't. But that doesn't mean you're powerless against it. View today's on-demand webcast to learn how rogue IT is impacting organizations, as well as how CIOs can control the risk it creates.
Posted: 13 May 2013 | Premiered: May 13, 2013
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Beyond Work-Life Balance
sponsored by Hewlett-Packard Company
WHITE PAPER:
This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future.
Posted: 02 Apr 2013 | Published: 12 Nov 2012
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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Succeed in the cloud with service lifecycle management
sponsored by Hewlett-Packard Company
WHITE PAPER:
This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.
Posted: 01 Mar 2013 | Published: 01 Mar 2013
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Modern Infrastructure e-zine CIO edition: Managing the next-generation data center
sponsored by SearchCIO.com
EZINE:
This special CIO edition of Modern Infrastructure e-zine demonstrates how today's data center technologies are fully intertwined with business strategies. Read now to uncover why CIOs should be considering cloud computing and data center transformation as a business issue first, and a technology issue second.
Posted: 08 Feb 2013 | Published: 08 Feb 2013
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The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER:
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013
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15 Top Paying Certifications for 2013
sponsored by Global Knowledge
WHITE PAPER:
This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.
Posted: 05 Feb 2013 | Published: 05 Feb 2013
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Customer Case Study Super Group
sponsored by Cherwell
CASE STUDY:
Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.
Posted: 25 Jan 2013 | Published: 24 Jan 2013
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Customer Case Study First Rate
sponsored by Cherwell
CASE STUDY:
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Empowering People on the Move - The Delivery of tomorrow's Business Services
sponsored by Cherwell
WHITE PAPER:
This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Where Next for your SAP implementation?
sponsored by Hewlett-Packard Limited
WEBCAST:
Watch this expert webcast to learn how businesses can take advantage of these new technologies, smoothing former processes and reducing the total cost of ownership along the way.
Posted: 28 Nov 2012 | Premiered: Nov 28, 2012
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The Changing Role of the CIO
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Expert Briefing: Preventing Change Management Process Bottlenecks
sponsored by ServiceNow
EBRIEF:
This expert briefing presents sage advice from Derek Lonsdale, service management leader and Lean IT expert from PA Consulting Group. Inside, discover how you can optimize and speed up the change management process to ensure that IT stays in sync with business demands.
Posted: 26 Nov 2012 | Published: 26 Nov 2012
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Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER:
Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Runbook Automation: Helping Modern IT Accelerate Business
sponsored by ServiceNow
WHITE PAPER:
Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Drive More Value from Your IT Assets
sponsored by ServiceNow
WHITE PAPER:
Access this resource to learn about a leading IT Asset Management solution that enables IT departments to consolidate legacy systems and automate asset lifecycles easily with a single system.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Guide to Social IT Basics
sponsored by ServiceNow
WHITE PAPER:
When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Five reasons why workforce management is better in the cloud
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce.
Posted: 31 Aug 2012 | Published: 05 Jul 2012
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E-Guide: Private Cloud Pitfalls and Strategies for Avoiding Them
sponsored by Dell, Inc.
EGUIDE:
This SearchCIO.com e-guide explores 3 private cloud pitfalls to avoid. In addition, hear from virtualization and cloud computing expert, Mark Bowker of The Enterprise Strategy Group, as he discusses CIO IT management issues with the private cloud.
Posted: 16 Nov 2012 | Published: 16 Nov 2012
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Thinking strategically about mobility and enterprise data
sponsored by AppSense
WHITE PAPER:
IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance.
Posted: 09 Jul 2012 | Published: 09 Jul 2012
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits
sponsored by Oracle Corporation
WHITE PAPER:
Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
Posted: 29 Jun 2012 | Published: 25 Jun 2012
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A Geek’s Guide to Presenting to Business People
sponsored by Citrix Online
WEBCAST:
Giving presentations to business stakeholders is often a struggle for IT executives because they don’t know how to speak business executives “language”. Attend this live webcast on June 20th to learn what business-minded individuals need in a presentation and practical tips for how to make your presentations more compelling.
Posted: 05 Jun 2012 | Premiered: Jun 20, 2012, 01:00 EDT (05:00 GMT)
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