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Workforce Planning

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ALSO CALLED: Workforce Management, Workforce
DEFINITION: A comprehensive process that provides managers with a framework for making staffing decisions based on an organization's mission, strategic plan, budgetary resources, and a set of desired workforce competencies.
Workforce Planning Reports
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Digital Workplace Services Archetype Report
sponsored by Atos
EBOOK: This report dives into five client archetypes and compares 25 workplace services providers according to these archetypes. Read on to learn about these archetypes, see which combination best meets your organization's needs, and how to shape the future of your workplace.
Posted: 15 Nov 2017 | Published: 30 Jun 2017

Atos

A Field Service Transformation Handbook for Executives
sponsored by ServiceMax by GE Digital
RESEARCH CONTENT: Find out how to futureproof field services for a digitally transformative era by exploring topics like applying mobile apps, IoT, virtual reality, wearables, and advanced analytics to field service management for better customer engagement, connectivity, and reliability.
Posted: 03 Nov 2017 | Published: 03 Nov 2017

ServiceMax by GE Digital

How Oberg Industries Cut their Time to Hire in Half with JazzHR
sponsored by Jazz HR
CASE STUDY: Manufacturing giant Oberg Industries struggled with a slow time to hire, and the extreme workload facing recruiters caused the hiring process to be overly-labored. Learn how they streamlined their process for convenience and ease for both the candidate and recruiter.
Posted: 02 Nov 2017 | Published: 02 Nov 2017

Jazz HR

TrustHCS Partners with JazzHR to Streamline Hiring
sponsored by Jazz HR
CASE STUDY: How did TrustHCS, a completely remote healthcare consulting company, improve their hiring experience for candidates – when they had no centralized hiring location? Find out in this case study.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Jazz HR

Redesign your workplace to achieve better business and employee outcomes
sponsored by Citrix
WHITE PAPER: Download this white paper to discover how workplace redesign can help organizations address key priorities and reap significant benefits for both the business and its workforce through increased productivity, cost benefits and more.
Posted: 19 Oct 2017 | Published: 19 Oct 2017

Citrix

5 Reasons Joining Performance and Learning Drives Growth
sponsored by Cornerstone OnDemand
WHITE PAPER: Employee management tools that are paper-driven and spreadsheet-oriented are obsolete workforce development strategies. Discover 5 reasons why leveraging performance and learning together empowers stakeholders, managers, and employees alike.
Posted: 12 Sep 2017 | Published: 01 Jul 2016

Cornerstone OnDemand

5 Strategies for More Effective Performance Reviews
sponsored by Cornerstone OnDemand
WHITE PAPER: Yearly talent evaluations can be a mix of ineffective elements like nervous employees, unprepared management, and HR having the chase everyone down to submit their reviews. Uncover 5 new trends that can deliver more meaningful, engaging performance evaluations – leading to tangible workforce growth.
Posted: 07 Sep 2017 | Published: 11 Sep 2017

Cornerstone OnDemand

Optimize Your Workforce for the Omnichannel Revolution
sponsored by Genesys
EBOOK: Learn how to create comprehensive omnichannel workforce management by optimizing planning, forecasting, and scheduling to help you orchestrate your customers' journey and improve overall experiences.
Posted: 25 Aug 2017 | Published: 25 Aug 2017

Genesys

Harness the Power of the Cloud to Engage Your Customers, Employees and Business
sponsored by NICE Systems, Inc
WHITE PAPER: Discover how to use a cloud-based workforce management (WFM) platform to simplify, automate, and scale your contact center's WFM infrastructure and operations.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

The State of Contact Center Workforce Management
sponsored by NICE Systems, Inc
RESEARCH CONTENT: This ICMI research report examines the role played by workforce management (WFM) in making sure contact centers have the right people with the right skills and resources in place to deliver quality customer service. Uncover the report's key findings and learn how to apply WFM best practices to contact centers.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

CW Middle East July to Sept 2017
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.
Posted: 06 Jul 2017 | Published: 13 Jul 2017

ComputerWeekly.com

What can CIOs do about the skills shortage in ASEAN?
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read more about the issues that IT leaders are grappling with, and what efforts are being made to plug the talent gap. Plus, learn how one company has successfully transformed its HR operations using cloud-based software.
Posted: 03 Jul 2017 | Published: 04 Jul 2017

ComputerWeekly.com

Evaluating Top Field Service Management Solutions
sponsored by ServiceMax by GE Digital
WHITE PAPER: In this Gartner Research Magic Quadrant for Field Service Management (FSM), uncover top providers for FSM solutions, the strengths of each, and the possible reasons for caution so that you may evaluate which solution would best benefit your organization.
Posted: 21 Jun 2017 | Published: 21 Jun 2017

ServiceMax by GE Digital

What can CIOs do about the IT skills shortage in ANZ?
sponsored by ComputerWeekly.com
EGUIDE: CIOs in Australia and New Zealand, like their counterparts in other parts of the world, have been facing shortages in IT talent that have become more acute in recent years. In this e-guide, read more about IT talent issues in Oceania.
Posted: 19 Jun 2017 | Published: 19 Jun 2017

ComputerWeekly.com

Successful Workforce Transformation Strategy Ensures Business Success
sponsored by Dell EMC and Intel®
ANALYST REPORT: Access this resource to learn about the key components of successful workforce transformation as realized through mobile and desktop device cycle support. If you continue on, highlighted is the relationship between improving employee experience and improving customer experience, with special attention on the APJ region.
Posted: 13 Jun 2017 | Published: 30 Sep 2016

Dell EMC and Intel®

Benelux Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

ComputerWeekly.com

What Digital Transformation Means for HR and Payroll
sponsored by Sage Software
WHITE PAPER: New technologies are emerging in HR and payroll. Learn how you can bring together social media, mobile apps and platforms, people analytics, and new technologies to provide new ways to manage your payroll and create a great workplace experience.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Employee Performance Management: 4 Strategies For HR Leaders
sponsored by Sage Software
WHITE PAPER: According to the Society for Human Resource Management, 90% of performance appraisals are painful and don't work. It's time for HR to rethink traditional forms of employee performance management. Learn 4 strategies that HR leaders can use to help manage the performance of talent more effectively.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Workforce Visibility: Insight Not Intuition
sponsored by Sage Software
WHITE PAPER: You probably know a great deal about your clients and customers – but how much do you know about your own employees? Learn about 4 areas where workforce visibility and analytics help HR deliver a more strategic and impactful role in business strategy.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Future-proofing UK technology and digital skills infographic
sponsored by ComputerWeekly.com
DATA SHEET: The shortage of technology and digital skills poses a real threat, affecting business leaders, owners and workers in some way every single day.
Posted: 19 May 2017 | Published: 19 May 2017

ComputerWeekly.com

MSP Playbook: Maximizing Your Workflow
sponsored by Solarwinds MSP
WHITE PAPER: In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.
Posted: 12 May 2017 | Published: 12 May 2017

Solarwinds MSP

Automated, Creative, & Dispersed
sponsored by Ricoh - HarveyDavid
WHITE PAPER: The report identifies the key trends that will influence the nature of work and working life over the next 10-15 years and investigates executive attitudes towards these trends.
Posted: 22 Sep 2017 | Published: 22 Sep 2017

Ricoh - HarveyDavid

World of Change
sponsored by Ricoh - HarveyDavid
WHITE PAPER: Which four major trends came together to create the current wave of change? How can your organization leverage these changes? Why will you need to lean on your employees to get you through the coming changes? Read this e-book to answer all these questions and more.
Posted: 22 Sep 2017 | Published: 22 Sep 2017

Ricoh - HarveyDavid

Digital Dexterity: Denied
sponsored by Ricoh - HarveyDavid
WHITE PAPER: Digital disruption lurks around every corner, but the new wave of millennial employees is capable of smoothing your organization's transition. Access this white paper to learn how to improve your organization's digital dexterity in an age of disruption.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Ricoh - HarveyDavid

How to Plan Your SAP SuccessFactors HCM Suite Implementation
sponsored by AltaFlux
EGUIDE: In this e-guide, SAP expert Luke Marson offers advice on how to plan your SuccessFactors implementation by taking a proactive view of your key pain points and integration needs for Employee Central, HRIS, ERP, and Workforce Analytics.
Posted: 05 Jul 2017 | Published: 23 Jun 2017

AltaFlux
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