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Workforce Planning

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ALSO CALLED: Workforce Management, Workforce
DEFINITION: A comprehensive process that provides managers with a framework for making staffing decisions based on an organization's mission, strategic plan, budgetary resources, and a set of desired workforce competencies.
Workforce Planning Reports
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5 Reasons Joining Performance and Learning Drives Growth
sponsored by Cornerstone OnDemand
WHITE PAPER: Employee management tools that are paper-driven and spreadsheet-oriented are obsolete workforce development strategies. Discover 5 reasons why leveraging performance and learning together empowers stakeholders, managers, and employees alike.
Posted: 12 Sep 2017 | Published: 01 Jul 2016

Cornerstone OnDemand

5 Strategies for More Effective Performance Reviews
sponsored by Cornerstone OnDemand
WHITE PAPER: Yearly talent evaluations can be a mix of ineffective elements like nervous employees, unprepared management, and HR having the chase everyone down to submit their reviews. Uncover 5 new trends that can deliver more meaningful, engaging performance evaluations – leading to tangible workforce growth.
Posted: 07 Sep 2017 | Published: 11 Sep 2017

Cornerstone OnDemand

Optimize Your Workforce for the Omnichannel Revolution
sponsored by Genesys
EBOOK: Learn how to create comprehensive omnichannel workforce management by optimizing planning, forecasting, and scheduling to help you orchestrate your customers' journey and improve overall experiences.
Posted: 25 Aug 2017 | Published: 25 Aug 2017

Genesys

Harness the Power of the Cloud to Engage Your Customers, Employees and Business
sponsored by NICE Systems, Inc
WHITE PAPER: Discover how to use a cloud-based workforce management (WFM) platform to simplify, automate, and scale your contact center's WFM infrastructure and operations.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

The State of Contact Center Workforce Management
sponsored by NICE Systems, Inc
RESEARCH CONTENT: This ICMI research report examines the role played by workforce management (WFM) in making sure contact centers have the right people with the right skills and resources in place to deliver quality customer service. Uncover the report's key findings and learn how to apply WFM best practices to contact centers.
Posted: 17 Aug 2017 | Published: 17 Aug 2017

NICE Systems, Inc

A Guide to Performance Management: 4 Powerful Strategies for HR Leaders
sponsored by Sage (UK) Limited
WHITE PAPER: According to the Society for Human Resource Management, 90% of traditional performance appraisals are painful and don't work. How can you manage the performance of your talent in a way that helps them (and your business) grow? This guide reveals 4 strategies that will answer this question and help you excel at managing performance of your talent.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Sage (UK) Limited

Hiring For The Future: How to find Top Talent and Grow Your Business
sponsored by Sage (UK) Limited
WHITE PAPER: This guide explores 5 ways of improving your recruitment strategy. Learn how fostering a positive company culture and using employee data to inform hiring decisions can help you improve employee performance and productivity.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

Sage (UK) Limited

CW Middle East July to Sept 2017
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.
Posted: 06 Jul 2017 | Published: 13 Jul 2017

ComputerWeekly.com

What can CIOs do about the skills shortage in ASEAN?
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read more about the issues that IT leaders are grappling with, and what efforts are being made to plug the talent gap. Plus, learn how one company has successfully transformed its HR operations using cloud-based software.
Posted: 03 Jul 2017 | Published: 04 Jul 2017

ComputerWeekly.com

Evaluating Top Field Service Management Solutions
sponsored by ServiceMax by GE Digital
WHITE PAPER: In this Gartner Research Magic Quadrant for Field Service Management (FSM), uncover top providers for FSM solutions, the strengths of each, and the possible reasons for caution so that you may evaluate which solution would best benefit your organization.
Posted: 21 Jun 2017 | Published: 21 Jun 2017

ServiceMax by GE Digital

What can CIOs do about the IT skills shortage in ANZ?
sponsored by ComputerWeekly.com
EGUIDE: CIOs in Australia and New Zealand, like their counterparts in other parts of the world, have been facing shortages in IT talent that have become more acute in recent years. In this e-guide, read more about IT talent issues in Oceania.
Posted: 19 Jun 2017 | Published: 19 Jun 2017

ComputerWeekly.com

Benelux Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

ComputerWeekly.com

What Digital Transformation Means for HR and Payroll
sponsored by Sage Software
WHITE PAPER: New technologies are emerging in HR and payroll. Learn how you can bring together social media, mobile apps and platforms, people analytics, and new technologies to provide new ways to manage your payroll and create a great workplace experience.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Employee Performance Management: 4 Strategies For HR Leaders
sponsored by Sage Software
WHITE PAPER: According to the Society for Human Resource Management, 90% of performance appraisals are painful and don't work. It's time for HR to rethink traditional forms of employee performance management. Learn 4 strategies that HR leaders can use to help manage the performance of talent more effectively.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Workforce Visibility: Insight Not Intuition
sponsored by Sage Software
WHITE PAPER: You probably know a great deal about your clients and customers – but how much do you know about your own employees? Learn about 4 areas where workforce visibility and analytics help HR deliver a more strategic and impactful role in business strategy.
Posted: 25 May 2017 | Published: 25 May 2017

Sage Software

Future-proofing UK technology and digital skills infographic
sponsored by ComputerWeekly.com
DATA SHEET: The shortage of technology and digital skills poses a real threat, affecting business leaders, owners and workers in some way every single day.
Posted: 19 May 2017 | Published: 19 May 2017

ComputerWeekly.com

MSP Playbook: Maximizing Your Workflow
sponsored by Solarwinds MSP
WHITE PAPER: In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.
Posted: 12 May 2017 | Published: 12 May 2017

Solarwinds MSP

MSP Playbook: Understanding Roles and Billability
sponsored by Solarwinds MSP
WHITE PAPER: Use this white paper to explore the elements you need to best manage your managers and technicians. Discover how you can outline their roles and responsibilities; define the billability of technician's work, and more.
Posted: 11 May 2017 | Published: 11 May 2017

Solarwinds MSP

Five Ways to Create a More Productive Workplace and Workforce
sponsored by Citrix
WHITE PAPER: Discover five ways to create a more productive workplace—thereby producing a better workforce. Read on to evolve your digital workplace to a more people-centric setting to attract, retain, and engage a talented workforce, and better support their need for both individual focus and collaboration.
Posted: 26 Apr 2017 | Published: 31 Dec 2016

Citrix

The gender pay gap
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This survey of 1,000 UK workers by CV-Library found that the pay gap is still a concern for professionals working in the UK.
Posted: 26 Apr 2017 | Published: 26 Apr 2017

ComputerWeekly.com

Redesign your workplace to achieve better business and employee outcomes
sponsored by Citrix
EBRIEF: Download this resource to learn how Citrix solutions is enabling workplace redesign by offering a comprehensive technology solution for the new workplace delivering secure access to apps, desktops, data and services from any device, over any network to allow complete freedom and flexibility in how people choose to work.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

Citrix

The Productivity Puzzle: How to Get the Very Best out of your People in the Modern Workplace
sponsored by Microsoft
WHITE PAPER: Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there's no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the 'productivity puzzle.' Have you fell victim? Find out in the following white paper.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

Microsoft

The productivity puzzle: How to get the very best out of your people in the modern workplace
sponsored by Microsoft
WHITE PAPER: Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there's no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the 'productivity puzzle.' Have you fell victim? Find out in the following white paper.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

Microsoft

How to Plan Your SAP SuccessFactors HCM Suite Implementation
sponsored by AltaFlux
EGUIDE: In this e-guide, SAP expert Luke Marson offers advice on how to plan your SuccessFactors implementation by taking a proactive view of your key pain points and integration needs for Employee Central, HRIS, ERP, and Workforce Analytics.
Posted: 05 Jul 2017 | Published: 23 Jun 2017

AltaFlux

HR Analytics Software Boosts Employee Retention, Lifts Bottom Line
sponsored by SearchHRSoftware
EBOOK: Workforce analytics is very valuable to many companies. But there's more to using this software successfully than meets the eye. In this expert handbook, learn how workforce planning and analytics provides insight into hiring, training and retaining top performers, performance metrics, and connections between HR and corporate balance sheets.
Posted: 22 Feb 2017 | Published: 22 Feb 2017

SearchHRSoftware
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