City of Tucson - City Government Pursues ITIL with HP Training
sponsored by HP and Intel
CASE STUDY:
This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction.
Posted: 31 May 2011 | Published: 31 May 2011
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