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IT analytics: The key to maximising business performance
sponsored by TeamQuest Corporation
WHITE PAPER: The following computer weekly report explores the increasing demand for IT analytics and examines what benefits businesses stand to gain with successful implementation.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

TeamQuest Corporation

Use Analytics to Find Problems and Avoid Outages
sponsored by IBM
WEBCAST: Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

Manage Change & Enable Agility like a Superhero with Automated IT Service and Asset Management
sponsored by IBM
WEBCAST: Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

It's Time to Mothball Traditional ITSM Approaches
sponsored by Pangea Systems
EGUIDE: In the following expert e-guide from SearchCIO.com, learn how ITSM needs to evolve in order to remain business-aligned, operationally controlled and cost-effective.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

Pangea Systems

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

Three Reasons Why IT Efficiency is the Key to Your Hospital's Survival in the New Healthcare Economy
sponsored by RES Software
WHITE PAPER: The following white paper addresses the biggest pressures facing healthcare practices and provides insight into the top 3 reasons why IT efficiency is key to your hospitals survival in the new healthcare economy.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

RES Software

Should IT Users be Treated like Patients?
sponsored by RES Software
WHITE PAPER: What would happen if IT were to learn from clinical healthcare's pursuit of "patient engagement" by creating its own "user engagement" strategies? What would the benefits of doing so be? And what would it take to make it all happen? Read the following brief to find out more.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

RES Software

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Big Data, Move it up the Value Chain
sponsored by Rackspace
WHITE PAPER: The following article examines the challenge of moving IT up the value chain and explores how with a 3 step approach to big data, you can do so easily as well as increase operational efficiency, customer service delivery, and more.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

Rackspace

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Carhartt's Service Automation Solves Onboarding New Retailers Process
sponsored by ServiceNow
CASE STUDY: This exclusive case study explores the service automation solution a leading work wear retailer used to speed up its paperwork processing.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

ServiceNow

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Research snapshot – BYOD in the UK
sponsored by ComputerWeekly.com
EBRIEF: BYOD is fast becoming a normal part of daily business life in the UK, this snapshot survey of 100 UK businesses by Vanson Bourne reveals.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

RoadChef have found HP to be an honest partner
sponsored by Hewlett-Packard Limited
VIDEO: Honesty is one of the most important traits that any vendor can provide to its customer—even when the topics are not so soothing to the ear. Check out the following video case study to hear why Roadchef fully confides in the honesty of HP.
Posted: 11 Aug 2014 | Premiered: 11 Aug 2014

Hewlett-Packard Limited

Unified IT Monitoring Can Help Understand the Customer
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details how unified IT monitoring can be used to deliver the customer experience your users demand.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

CA Technologies.

Global Client Management Platform for IT Departments: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
EBOOK: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, IT tasks and automation through a single console. Download now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

The Power and Payback of Unified IT Monitoring
sponsored by CA Technologies.
WEBCAST: Watch this exclusive webcast to learn how you can leverage a single IT monitoring platform to measure and report the metrics that matter most to your enterprise, and adopt and manage new customer-focused applications faster than you ever could before. Click on the link now to learn more.
Posted: 19 Jun 2014 | Premiered: Apr 29, 2014

CA Technologies.

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company

Specific Solutions to Optimise Productivity, Maintain Security and Maximise Investment: Research and Test Labs
sponsored by Emerson Network Power
VIDEO: This video talks about a high-performance remote access and control solution that delivers optimized productivity and security while also maximizing initial investment.
Posted: 21 May 2014 | Premiered: 21 May 2014

Emerson Network Power

Business Benefits of a Shared Vision between CIOs and Line of Business Executives
sponsored by EMC Corporation
WHITE PAPER: Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
Posted: 30 May 2014 | Published: 30 May 2014

EMC Corporation

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM
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