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IT Asset Management Reports
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Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

IT and the Business are Finally Aligned. So Why Is No One Happy?
sponsored by CA Technologies.
WHITE PAPER: Download this exclusive white paper now to find the results of a survey that identified three critical areas in which IT management is failing to deliver.
Posted: 26 Dec 2014 | Published: 26 Dec 2014

CA Technologies.

How to Sell Clients on Co-Managed IT Services
sponsored by ConnectWise
WHITE PAPER: Access the following ebook to learn about an additional service offering you can sell to your clients that allows you to become part of their internal support team. Read on to learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

The New Style of IT
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: Access this assessment tool to select up to three areas of infrastructure optimization and see how your views compare to your peers. Discover how to use these statistics to enhance your decision making process.
Posted: 08 Dec 2014 | Premiered: 04 Nov 2014

Hewlett-Packard Company

IT analytics: The key to maximising business performance
sponsored by TeamQuest Corporation
WHITE PAPER: The following computer weekly report explores the increasing demand for IT analytics and examines what benefits businesses stand to gain with successful implementation.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

TeamQuest Corporation

IT analytics: The key to maximising business performance
sponsored by TeamQuest Corporation
WHITE PAPER: The following computer weekly report explores the increasing demand for IT analytics and examines what benefits businesses stand to gain with successful implementation.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

TeamQuest Corporation

Use Analytics to Find Problems and Avoid Outages
sponsored by IBM
WEBCAST: Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

Manage Change & Enable Agility like a Superhero with Automated IT Service and Asset Management
sponsored by IBM
WEBCAST: Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

Software Asset Management (SAM) 101
sponsored by CDW Corporation
VIDEO: CDW offers consulting for software asset management to avoid or reconcile licensing issues. Watch this informative video to learn how launching a CDW partner's tool, Snow Software, allows administrators to see which tools are in use and can then meet with a CDW account executive to plan a licensing program.
Posted: 21 Oct 2014 | Premiered: 30 Sep 2014

CDW Corporation

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

Big Data, Move it up the Value Chain
sponsored by Rackspace
WHITE PAPER: The following article examines the challenge of moving IT up the value chain and explores how with a 3 step approach to big data, you can do so easily as well as increase operational efficiency, customer service delivery, and more.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

Rackspace

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Research snapshot – BYOD in the UK
sponsored by ComputerWeekly.com
EBRIEF: BYOD is fast becoming a normal part of daily business life in the UK, this snapshot survey of 100 UK businesses by Vanson Bourne reveals.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

The Power and Payback of Unified IT Monitoring
sponsored by CA Technologies.
WEBCAST: Watch this exclusive webcast to learn how you can leverage a single IT monitoring platform to measure and report the metrics that matter most to your enterprise, and adopt and manage new customer-focused applications faster than you ever could before. Click on the link now to learn more.
Posted: 19 Jun 2014 | Premiered: Apr 29, 2014

CA Technologies.

Achieving Control Over Data Center Implementations and Operations
sponsored by Emerson Network Power
VIDEO: This video talks about a high-performance remote access and control solution that delivers optimized productivity and security while also maximizing initial investment.
Posted: 21 May 2014 | Premiered: 21 May 2014

Emerson Network Power

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company

Business Benefits of a Shared Vision between CIOs and Line of Business Executives
sponsored by EMC Corporation
WHITE PAPER: Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
Posted: 30 May 2014 | Published: 30 May 2014

EMC Corporation

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Transform IT: Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

Consolidation: The Foundation For IT and Business Transformation
sponsored by ServiceNow
WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.
Posted: 19 May 2014 | Published: 31 Jul 2013

ServiceNow

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow
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