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Carhartt's Service Automation Solves Onboarding New Retailers Process
sponsored by ServiceNow
CASE STUDY: This exclusive case study explores the service automation solution a leading work wear retailer used to speed up its paperwork processing.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

ServiceNow

Three reasons why IT pros choose GoToAssist over the competition
sponsored by Citrix
WHITE PAPER: Consult the following white paper to examine the top 3 reasons why IT pros choose GoToAssist to help deal with the numerous challenges of supporting a mobile workforce and an overall healthy IT environment.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Citrix

IT Designed for Today's Demands: 3 Crucial Components Help Combat Current Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER: Check out this exclusive whitepaper to learn about an IT service brokering solution that will help by offering three critical components, including a single, unified portal.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

IT Service Brokerage - The Intersection of User Experience and Business Technology
sponsored by Hewlett-Packard Company
VIDEO: This exclusive video covers the transformation IT must make as technology evolves and the role IT brokerage can play in these changes.
Posted: 28 Aug 2014 | Premiered: 28 Aug 2014

Hewlett-Packard Company

Sizing Up IT Operations Management: 3 Points
sponsored by VMTurbo
WHITE PAPER: This exclusive whitepaper covers the transformation you must make to IT operations in order to keep up with virtualization.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

VMTurbo

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Research snapshot – BYOD in the UK
sponsored by ComputerWeekly.com
EBRIEF: BYOD is fast becoming a normal part of daily business life in the UK, this snapshot survey of 100 UK businesses by Vanson Bourne reveals.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Application Portfolio Management: Treat Software as a Valuable Asset
sponsored by Innotas
EGUIDE: This e-guide explains how application portfolio management (APM) allows organizations to oversee the applications that run their business, helping to ensure efficient and accurate inventory.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Innotas

Hit the Resource Management Jackpot: 4 Critical Success Factors for Project-Driven Resource Management
sponsored by Innotas
WEBCAST: Andy Jordan of Projects at Work discusses the 4 critical success factors for effective resource management and how to introduce these into your organization.
Posted: 13 Aug 2014 | Premiered: Feb 20, 2014

Innotas

The Five Foundations of Portfolio Management
sponsored by Innotas
WEBCAST: Watch this On-Demand webinar, featuring PPM thought leader, Andy Jordan, and find out what Andy considers the key things to address for PPM to be successful.
Posted: 12 Aug 2014 | Premiered: Jun 26, 2014

Innotas

Score & Prioritize: Strategically Plan Your Portfolio with Ease
sponsored by Innotas
WEBCAST: In this webinar, you'll discover why implementing a scoring and prioritization process is not only easy, but can bring significant benefits, while moving your organization towards strategic alignment with the business.
Posted: 12 Aug 2014 | Premiered: May 15, 2014

Innotas

RoadChef have found HP to be an honest partner
sponsored by Hewlett-Packard Limited
VIDEO: Honesty is one of the most important traits that any vendor can provide to its customer—even when the topics are not so soothing to the ear. Check out the following video case study to hear why Roadchef fully confides in the honesty of HP.
Posted: 11 Aug 2014 | Premiered: 11 Aug 2014

Hewlett-Packard Limited

Unified IT Monitoring: A Necessity in the Era of the Customer
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details how unified IT monitoring can be used to deliver the customer experience your users demand.
Posted: 01 Aug 2014 | Published: 01 Aug 2014

CA Technologies.

Dow Chemical Company optimizes facility management and space use worldwide
sponsored by IBM
WHITE PAPER: Explore this in-depth resource to learn how Dow Chemical Company was able to optimize their facility management across the globe by choosing a workplace management system from IBM.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

IBM

Asset and Service Management for Smarter Transportation
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details the current trend and business drivers pushing the transportation industry towards more effective asset and service management.
Posted: 24 Jul 2014 | Published: 08 Jul 2010

IBM

Global Client Management Platform for IT Departments: The Key to Proactive, Efficient IT Service Delivery
sponsored by LabTech Software
EBOOK: Explore this informative resource to learn about a new platform that delivers an array of IT management tools, enabling you to manage information, IT tasks and automation through a single console. Download now to learn more.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

LabTech Software

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

5 Ways to Satisfy Both Business and User Demands for IT Service
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details five steps you must take in order to provide the IT service your end-users want at the cost your business demands.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Technologies.

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

The Power and Payback of Unified IT Monitoring
sponsored by CA Technologies.
WEBCAST: Watch this exclusive webcast to learn how you can leverage a single IT monitoring platform to measure and report the metrics that matter most to your enterprise, and adopt and manage new customer-focused applications faster than you ever could before. Click on the link now to learn more.
Posted: 19 Jun 2014 | Premiered: Apr 29, 2014

CA Technologies.

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company

Mastering software license compliance to reduce costs
sponsored by Hewlett-Packard Company
WEBCAST: Software license management and software asset management (SAM) are common pain points for many organizations. In this webcast, learn how to simplify and optimize SAM with the right technology and the right processes, as well as how to better prepare for the inevitable audit.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett-Packard Company

Business Benefits of a Shared Vision between CIOs and Line of Business Executives
sponsored by EMC Corporation
WHITE PAPER: Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
Posted: 30 May 2014 | Published: 30 May 2014

EMC Corporation
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