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IT Asset Management Reports
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The Digital Workspace: Strategies for the Future of Workplace IT
sponsored by Citrix
WHITE PAPER: By downloading this resource, you'll receive guidance on the key principles of digital workspace implementation, as well as market drivers, challenges, and employee experience to account for when reimagining desktop environments. Read on to capture the benefits of cloud-ready digital workspaces now.
Posted: 26 Apr 2017 | Published: 26 Apr 2017

Citrix

Hyperconverged at Scale: Building out Data Center Infrastructure
sponsored by Dell EMC
WHITE PAPER: In this ESG white paper, uncover the benefits of hyper-converged infrastructure to be derived from implementation. Download now to see how HCI prepares IT for shifting to a services delivery model, and how HCI enables cloudlike flexibility of existing resources.
Posted: 24 Apr 2017 | Published: 31 Oct 2016

Dell EMC

The IT Transformation Questions Every CIO Should Ask
sponsored by Rackspace
RESOURCE: What does the business need most from IT in 2017? Download this resource to discover 6 questions every CIO should strive to answer to jump-start IT transformation, such as considerations around the unique needs of your industry vertical, cloud adoption, and more.
Posted: 21 Apr 2017 | Published: 21 Apr 2017

Rackspace

An Introduction to AIOps
sponsored by Moogsoft
WHITE PAPER: Algorithms can automate the process of analyzing and correlating event data - what takes humans hours to achieve can be done in milliseconds as alerts unfold in your environment. Download this white paper to discover how algorithmic IT operations (AIOps) can help IT keep up with the change and scalability demands of today.
Posted: 17 Apr 2017 | Published: 17 Apr 2017

Moogsoft

RACQ: Audit Scare Led to Software Cost Containment Drive
sponsored by Snow Software
CASE STUDY: Read on to analyze how one software asset management (SAM) tool empowers organizations to strategically manage, optimize and contain software costs—taking the guesswork out of understanding license positions, and enabling businesses to respond to renewals and audits promptly.
Posted: 14 Apr 2017 | Published: 14 Apr 2017

Snow Software

Building A Resilient Smart Grid
sponsored by Red Hat
WHITE PAPER: Download this resource to discover reference architectures to improve collection, distribution and storage of data within energy providers' IT infrastructures. Additionally, learn how providers can embrace digital transformation to improve electric utilities services.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

Red Hat

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Modernize Your Service Desk to Satisfy Today's Business User
sponsored by Cherwell
ANALYST REPORT: Business is being conducted at warp speed, and a new generation of "modern" users, expect business solutions to be as accessible, responsive and easy to use as the apps running on their mobile devices. Download this analyst report to discover how to modernize your service desk to satisfy today's business user.
Posted: 13 Apr 2017 | Published: 11 Jun 2015

Cherwell

3 Ways IT Can Accelerate Business Success
sponsored by Cherwell
WHITE PAPER: This e-book explains how to accelerate business success in three areas—modernizing your self-service portal, collecting and using value-added metrics, and implementing data integration for actionable IT intelligence. You will learn how to keep up with business and deliver results that contribute to the bottom line.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

Cherwell

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM

How Service Management Is Transforming
sponsored by Cherwell
WHITE PAPER: IT service management (ITSM) is reaching far beyond traditional borders and spreading into every other aspect of your business. This expert analyst report gives you an overview of how the ITSM market is changing and presents 3 cases in a Q&A style to explore how different companies are approaching their ITSM strategies.
Posted: 12 Apr 2017 | Published: 29 Feb 2016

Cherwell

Cherwell Service Management Product Overview Video
sponsored by Cherwell
VIDEO: If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.
Posted: 12 Apr 2017 | Premiered: 06 Sep 2016

Cherwell

Start Banking Results with Modern-Day IT Service Management
sponsored by Cherwell
ANALYST REPORT: As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.
Posted: 12 Apr 2017 | Published: 31 Mar 2017

Cherwell

Cherwell Brings Order to Chaos at an International Health and Fitness Services Company
sponsored by Cherwell
CASE STUDY: An international health and fitness service provider's broken system was introducing chaos into most business transactions. Read on to learn how IT service management (ITSM) and IT asset management (ITAM) were introduced to improve collaboration, asset management, end-user experience, and much more.
Posted: 11 Apr 2017 | Published: 11 Apr 2017

Cherwell

The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps
sponsored by Flexera Software
WHITE PAPER: IT asset management (ITAM) is no easy task. It takes some hard work to ensure that your ITAM program has the right foundation, but it's worth it in the end to have a program that is actually effective. This white paper dives into the 5 complex steps that will guide your ITAM foundation building process to success.
Posted: 05 Apr 2017 | Published: 30 Nov 2015

Flexera Software

Consolidating IT Tech Support for Multi-vendor Environments
sponsored by IBM
RESOURCE: Download this resource to discover an integrated technical support method suited to multi-vendor IT environments, and which offers proactive and predictive analytical support for server hardware, software, storage, and networking devices.
Posted: 29 Mar 2017 | Published: 31 Dec 2016

IBM

Improve Customer Service and IT Service Support via Cognitive Computing
sponsored by IBM
VIDEO: Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.
Posted: 29 Mar 2017 | Premiered: 28 Jul 2016

IBM

Streamline Data Center Maintenance with Multivendor Technology Support
sponsored by IBM
VIDEO: Here's how to realize proactive multi-vendor IT support: Watch this video to streamline maintenance support for hardware, software, and your multiple vendor relationships with a single point of contact. Discover a technical appliance purpose-built for your heterogeneous data center environment.
Posted: 28 Mar 2017 | Premiered: 18 Jan 2016

IBM

Technical Support for Your Growing IT Inventory
sponsored by IBM
VIDEO: Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.
Posted: 28 Mar 2017 | Premieres: 06 Jul 2017

IBM

Computer Weekly – 28 March 2017: Making the UK fit for 5G
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at the government's new 5G strategy and assess whether it's enough to stimulate development of next-generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data. And we examine how to prevent the move to DevOps from harming work-life balance. Read the issue now.
Posted: 27 Mar 2017 | Published: 28 Mar 2017

ComputerWeekly.com

Driving Data Center Growth and Innovation with Trusted Hardware Support
sponsored by IBM
WHITE PAPER: Discover a technical support service designed to help you respond effectively to changing hardware demands, from expanding product and service lines to regulatory mandates. Read on to learn about proactive support that will simplify your IT asset management, enhance service quality, and control costs.
Posted: 27 Mar 2017 | Published: 31 Dec 2016

IBM

Don't get caught out by blind spots - How to achieve 100% Network Inventory with Snow
sponsored by Snow Software
VIDEO: According to Gartner, more than 50% of IT investment will soon be outside of the CIO's control. Daunting, right? It's time to establish a single source of IT truth in your network, which has become possible with Snow Software's new multiplatform inventory technology. Watch this video to learn more.
Posted: 24 Mar 2017 | Premiered: 26 Sep 2016

Snow Software

Swedbank: Banking on IT Automation Platform for Success
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service software portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 23 Feb 2017 | Published: 31 Dec 2016

Snow Software

Kingfisher Slashes Costs of Diverse Global IT Estate with Software Asset Management Suite
sponsored by Snow Software
CASE STUDY: Kingfisher plc has a complicated IT estate—even by multinational standards. Access this case study to discover how they eliminated IT complexity by replacing multiple systems in place with the same software asset management tool worldwide. Learn how to tease out the complexity of asset management in your organization now.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

Snow Software

Case Study: Arla Foods Streamlines Software Complexity with Centrally Managed License System
sponsored by Snow Software
CASE STUDY: Access this case study to discover how Arla Foods ensured a strong, demonstrable ROI for software investments and streamlined IT asset management with a centrally managed license system. Read on to view benefits achieved, such as improved data access for generating compliance reports, and more.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

Snow Software
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