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IT Asset Management Reports
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Your Guide to: Tackling the Top 3 IT Service Management Challenges
sponsored by ServiceNow
WHITE PAPER: There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

How to Reap the Benefits of a Flexible ITSM Platform
sponsored by ServiceNow
EGUIDE: This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
Posted: 29 Mar 2015 | Published: 29 Mar 2015

ServiceNow

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

The Latest Battle Facing IT: Enterprise vs. People Centric
sponsored by RES Software
RESOURCE: There are many challenges facing IT today; allocating budgets, device management, out of control help desk tickets, are just a few to name. But all these problems can be overcome by addressing IT as a people-centric service. View the following infographic to find out how.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

RES Software

Why Network Engineering Needs to Change
sponsored by Fluke Networks.
WHITE PAPER: The following white paper examines how the mandates to align IT with the business, become increasingly agile, and continually cut costs are driving fundamental change in the way that IT organizations need to function.
Posted: 19 Mar 2015 | Published: 19 Mar 2015

Fluke Networks.

The Power and Payback of Unified Monitoring
sponsored by CA Technologies.
WHITE PAPER: Access the following white paper to uncover a unified monitoring system that overcomes the challenges of a disparate monitoring environment. Read on to learn how this system provides timely support for new applications and technologies; help reduce IT operational costs and complexity, and more.
Posted: 16 Mar 2015 | Published: 16 Mar 2015

CA Technologies.

6 Key Steps to Obtain Better Geophysical Data Analysis and Operations in Data
sponsored by CyrusOne
WHITE PAPER: In this white paper, learn why colocation services can help oil and gas companies manage the explosion of data that comes with more frequent and testing analysis, while at the same time reducing costs and increasing network connectivity.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

CyrusOne

IT Handbook: Windows Server 2012 Migration
sponsored by Dell, Inc.
EGUIDE: This expert resource explains what Windows Server 2012 is capable of, as well as if and when a migration might make sense for your organization.
Posted: 12 Mar 2015 | Published: 18 Nov 2013

Dell, Inc.

University of Warwick Implements IT Service Management Best Practices
sponsored by Team Ultra Ltd
CASE STUDY: The University of Warwick was plagued by limited IT resources, backlogged requests, and inhibited flexibility from manual processes, so they sought after TeamUltra for help. The following case study examines how TeamUltra was able to assist the University of Warwick in overcoming their ailments.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Team Ultra Ltd

Hospitality Group Improves Enterprise Service Management
sponsored by Team Ultra Ltd
CASE STUDY: Spirit Pub Company wanted a way to better leverage its investment in ServiceNow as well as a way to further support business operations through reporting, automation, and control. The following case study explores how they were able to reach these goals with help from TeamUltra.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Team Ultra Ltd

Sky accelerates and optimises deployment of ServiceNow with TeamUltra
sponsored by Team Ultra Ltd
CASE STUDY: Sky was in need of a way to implement incident, problem, change, service request and CMBD, as well as a way to leverage automation and service management capabilities. The following case study explores the enterprise service management platform they used to reach their goals.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Team Ultra Ltd

Eli Lilly accelerates SAP process innovation with Winshuttle's Lean Data Management platform
sponsored by Winshuttle, LLC
VIDEO: How can you accelerate SAP innovation? Watch this in-depth webinar to hear from Six Sigma experts from Eli Lilly. Read on to learn how they use Six Sigma problem solving principles to accelerate SAP process innovation.
Posted: 10 Mar 2015 | Premiered: 10 Mar 2015

Winshuttle, LLC

Best practices for systems and asset management
sponsored by Crayon Group
EGUIDE: This e-guide explores the biggest systems management challenges, offers tips on the skill sets a system management admin should have, and helps guide your organization down the best path for IT asset management.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

Crayon Group

Learn about Enterprise Asset Management
sponsored by IBM
VIDEO: Watch this video to learn how to reduce the complexity of managing and maintaining your enterprise assets with a technology that unifies the asset lifecycle on a single platform.
Posted: 03 Mar 2015 | Premiered: 07 Aug 2014

IBM

15 Top-Paying IT Certifications for 2015
sponsored by Global Knowledge
WHITE PAPER: Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Global Knowledge

How IPL’s Enterprise Architecture work helps remedy complex council IT environments
sponsored by IPL
CASE STUDY: This case study explores how IPL's enterprise architecture work can help remedy complex and inefficient webs of technology that often occur as a result of constantly onboarding new technology.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

IPL

Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

IT and the Business are Finally Aligned. So Why Is No One Happy?
sponsored by CA Technologies.
WHITE PAPER: Download this exclusive white paper now to find the results of a survey that identified three critical areas in which IT management is failing to deliver.
Posted: 26 Dec 2014 | Published: 26 Dec 2014

CA Technologies.

The New Style of IT
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: Access this assessment tool to select up to three areas of infrastructure optimization and see how your views compare to your peers. Discover how to use these statistics to enhance your decision making process.
Posted: 08 Dec 2014 | Premiered: 04 Nov 2014

Hewlett-Packard Company

Three Important Steps to Surviving in the New Healthcare Economy
sponsored by RES Software
WHITE PAPER: The following white paper addresses the biggest pressures facing healthcare practices and provides insight into the top 3 reasons why IT efficiency is key to your hospitals survival in the new healthcare economy.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

RES Software

How to Improve HIPAA Compliance, Reduce Costs and Increase Patient Engagement
sponsored by RES Software
WHITE PAPER: What would happen if IT were to learn from clinical healthcare's pursuit of "patient engagement" by creating its own "user engagement" strategies? What would the benefits of doing so be? And what would it take to make it all happen? Read the following brief to find out more.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

RES Software

Big Data, Move it up the Value Chain
sponsored by Rackspace
WHITE PAPER: The following article examines the challenge of moving IT up the value chain and explores how with a 3 step approach to big data, you can do so easily as well as increase operational efficiency, customer service delivery, and more.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

Rackspace

Use Analytics to Find Problems and Avoid Outages
sponsored by IBM
WEBCAST: Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

Manage Change & Enable Agility like a Superhero with Automated IT Service and Asset Management
sponsored by IBM
WEBCAST: Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.
Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

IBM

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation
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