Customer Data Management Software

WHITE PAPER: This tutorial introduces a data connectivity platform that allows you to migrate, replicate, cleanse, and synchronize Salesforce customer relationship management (CRM) data. Find step-by-step configuration instructions that let you successfully integrate your CRM data – read on to learn more now.

Posted: 02 Apr 2013 | Published: 31 May 2012

WHITE PAPER: View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

WHITE PAPER: Customer and employee demands are changing rapidly because of the widespread adoption of mobile technologies. As adoption continues to grow, businesses need to develop an approach to the bring your own device (BYOD) trend. View this resource to learn more about the explosion of big data and how your business can manage the information.

Posted: 29 Mar 2013 | Published: 29 Mar 2013

WHITE PAPER: With over 85,000 employees, Hyatt Hotels Corporation has a large network and a reputation to uphold with best in class customer service. View this resource to learn more about how the Hyatt ensures that the highest of standards are being met at all of their organizations by defining processes and procedures.

Posted: 29 Mar 2013 | Published: 29 Mar 2013

WHITE PAPER: This resource describes how the right analytics platform can allow communications service providers to visually explore complex data assets in order to more easily mine customer insights and identify business opportunities.

Posted: 28 Mar 2013 | Published: 31 Dec 2012

CASE STUDY: This case study details how one organization, by implementing the right high-performance analytics and data visualization platform, was able to gain deep insight into customer data – allowing them to boost merchandizing, improve store operations, promote customer loyalty, and more.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

WEBCAST: View this video to learn more about how you can empower your agents to give your customers the service they deserve.

Posted: 28 Dec 2012 | Premiered: Dec 28, 2012

WEBCAST: View this webcast to explore a cloud-based social media suit that offers comprehensive social relationship management tools for the integration of social networking into business applications, business processes and collaboration.

Posted: 17 Dec 2012 | Premiered: Sep 10, 2012

WHITE PAPER: Quality customer data is essential to the future success of your organization. Do you current customer data management practices help or hinder your business? Read on to learn about an innovative customer data quality management tool that supports a variety of customer data sets, including address data, international data, and many more.

Posted: 26 Nov 2012 | Published: 31 Jul 2012

WHITE PAPER: To remain competitive, you need fast and accurate sales strategies – but traditional contract management practices are cumbersome and error-prone.  Access this resource to learn about a Salesforce add-on technology that automates the contract lifecycle and tracks individual contracts in real-time in order to streamline sales processes.

Posted: 22 Oct 2012 | Published: 22 Oct 2012

WHITE PAPER: As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration.

Posted: 22 Aug 2012 | Published: 01 May 2011

WHITE PAPER: It's critical that your ERP software is integrated and can talk to other business applications and systems. Those who embrace ERP integration will reap lower operation costs, increased customer satisfaction, and a lot of saved time. Read this paper to learn how integrating your ERP software will impact your company's operations and work flow.

Posted: 22 Aug 2012 | Published: 01 Apr 2011

WHITE PAPER: Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.

Posted: 20 Aug 2012 | Published: 20 Aug 2012

WHITE PAPER: This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.

Posted: 16 Aug 2012 | Published: 01 Jul 2012

WHITE PAPER: Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: This ebook by sales strategy expert Rich Berkman outlines four ways to leverage the unique data insights that interactive sales playbooks provide.

Posted: 04 Aug 2011 | Published: 04 Aug 2011

WHITE PAPER: The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.

Posted: 14 Jul 2011 | Published: 30 Jun 2011

EGUIDE: This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience.

Posted: 14 Jun 2011 | Published: 14 Jun 2011

WHITE PAPER: Read this white paper to learn more about the acquisition of Akorri Networks, Inc. by NetApp. and the ways in which this merger is helping to provide customers with new virtualization technologies.

Posted: 15 Mar 2011 | Published: 15 Mar 2011

CASE STUDY: A leading UK-based music licensing company works with DataFlux and Deloitte to verify and validate millions of data records from multiple sources.

Posted: 28 Feb 2011 | Published: 28 Feb 2011

CASE STUDY: Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.

Posted: 28 Feb 2011 | Published: 28 Feb 2011

EBOOK: This practical 20-minute guide for UK SMEs shows you where to spend your time and effort to prepare for the recovery, and fully unlock your potential for profitable growth.

Posted: 21 Feb 2011 | Published: 21 Feb 2011

WHITE PAPER: Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.

Posted: 25 Jan 2011 | Published: 24 Jan 2011

CASE STUDY: This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.

Posted: 08 Nov 2010 | Published: 08 Nov 2010

WHITE PAPER: Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely.

Posted: 23 Sep 2010 | Published: 23 Sep 2010