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DEFINITION: Six degrees of separation is the theory that anyone on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. The theory was first proposed in 1929 by the Hungarian writer Frigyes Karinthy in a short story called "Chains."In the 1950's, Ithiel de Sola Pool (MIT) and Manfred Kochen (IBM) set out to prove the theory mathematically.  … 
Definition continues below.
Social Networking Reports
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Embracing Digital Technology to Deliver Better Business Outcomes
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report invites you to build a business case for your organization's transformation to a digitized customer experience. Uncover methodologies that will initiate a personalized approach to your audience's journey.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Interactive Intelligence, Inc.

The Communications Revolution
sponsored by Microsoft
VIDEO: This video introduces CRM expert Paul Greenberg, who reveals the extent to which communications technology has empowered customers. Tune in now for insights on how your business can leverage CRM to succeed in the business world.
Posted: 26 Aug 2015 | Premiered: 18 May 2015

Microsoft

Improving Customer Service with Twitter
sponsored by Freshdesk Inc.
WHITE PAPER: Twitter can provide business value but this is challenging to achieve if you don't know where to start. This white paper details how Twitter can be utilized in tandem with a helpdesk service to maximize efficiency in your customer interactions and promote your business.
Posted: 26 Aug 2015 | Published: 31 Dec 2011

Freshdesk Inc.

Beyond the Campaign: Engaging Today's Digital Customers
sponsored by Microsoft
WEBCAST: In this webinar, analyst and author Ray Wang explains why continuity is essential to an effective digital marketing strategy. Tune in and learn insider tips on creating engaging omnichannel campaigns.
Posted: 25 Aug 2015 | Premiered: Jun 17, 2015

Microsoft

Disrupting Digital Business: The Customer Experience Imperative
sponsored by Microsoft
WEBCAST: This webinar discusses how social media and technological developments have dramatically shifted the way consumers think about the businesses they interact with.
Posted: 24 Aug 2015 | Premiered: May 29, 2015

Microsoft

Intelligent Self-Service and Personalization: Rethink the Customer Experience
sponsored by Genesys
WHITE PAPER: In this guide, you'll learn how to equip your contact center with an integrated approach to self-assisted and proactive services that deliver on customer needs as well as revenue generation. Access now for helpful considerations on how to master this balancing act.
Posted: 24 Aug 2015 | Published: 31 Dec 2014

Genesys

5 Steps to Building a Customer Experience-Driven Contact Center
sponsored by Genesys
WHITE PAPER: This white paper illustrates how organizations are overcoming modern customer experience hurdles to earn customers' satisfaction and long-term loyalty. Read on to uncover 5 important steps to building a customer experience-driven contact center.
Posted: 24 Aug 2015 | Published: 31 Dec 2014

Genesys

Best Practices for Deploying Pervasive, Self-Service Analytics
sponsored by TIBCO Software Inc.
WEBCAST: In this informative webinar, researcher Dan Vesset talks about analytics democratization finally coming into fruition in the era of big data. Discover top big data and analytics trends, particularly self-service tools that let users take control of their data.
Posted: 06 Aug 2015 | Premiered: Aug 6, 2015

TIBCO Software Inc.

The Impact of Social Media on Sales Quota and Corporate Revenue
sponsored by Microsoft
WHITE PAPER: Is social media the new selling medium to reach today's more informed, busier buyer? This research report sheds light on the impact that social media has on sales teams' ability to meet revenue goals.
Posted: 05 Aug 2015 | Published: 01 Jul 2015

Microsoft

Brand Enthusiasm: More Than Loyalty
sponsored by IBM
WHITE PAPER: This study reflects the new reality: consumer propensity is alive and well. Read on and learn how to use this information to revitalize your strategy for communicating, engaging and sharing with customers.
Posted: 05 Aug 2015 | Published: 28 Nov 2014

IBM

Social Intelligence Guide for Marketing
sponsored by Microsoft
WHITE PAPER: This informative white paper explores expert insights for maximizing ROI on social channels.
Posted: 04 Aug 2015 | Published: 01 Jul 2015

Microsoft

Case Study: How one Retailer Association Improved Sales and their Image
sponsored by IBM
CASE STUDY: This brief case study reveals what happened when a major player in the fashion retailer industry analyzed social conversations for a full year. Discover how to note key concepts that influence brand perception and purchase decisions.
Posted: 04 Aug 2015 | Published: 30 Sep 2014

IBM

Delivering Content to the Broadcast Quality Generation
sponsored by Limelight Networks, Inc.
WHITE PAPER: In this white paper, you'll learn why catering to tech-savvy young adults is your new business imperative. Learn which emerging technologies are needed in order to meet the growing demand for immediate content delivery.
Posted: 04 Aug 2015 | Published: 03 Aug 2015

Limelight Networks, Inc.

The ABCs of Sales in the Modern Era
sponsored by Microsoft
WHITE PAPER: In this e-book, you'll explore the issues facing sales today, along with the changes and developments your sales teams need to understand to succeed in the modern market.
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Microsoft

Study: How to Enable CMOs with Digital Marketing Capabilities
sponsored by IBM
WHITE PAPER: The following report demonstrates CMOs' strengths and weaknesses regarding customer engagement. Learn how to enable these professionals, 74 percent of whom express intentions to improve their skills, by showing them how to build a robust digital marketing capability.
Posted: 03 Aug 2015 | Published: 31 Mar 2014

IBM

The New Frontier for Personalized Customer Experience
sponsored by IBM
WHITE PAPER: It's time for companies to remove the transaction from the pedestal, and replace it with today's savvy customer. This paper offers the basics on creating a personalized, relevant experience for individual customers. Access now to learn how an effective customer intelligence strategy will drive revenue.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

IBM

Business Analytics in the Cloud
sponsored by IBM
WHITE PAPER: This white paper explores the role of cloud computing in driving the benefits that analytics can provide. Discover how multiple industries are gaining advantages from cloud-based analytics from both an IT and a business perspective.
Posted: 30 Jul 2015 | Published: 30 Apr 2012

IBM

Shoppers Disrupted: Retailing Through the Noise
sponsored by IBM
WHITE PAPER: Savvy technology-enabled customers are demanding what they want, when they want it and how they want it delivered. Access this executive report to understand the full potential of new technologies across the retail space.
Posted: 29 Jul 2015 | Published: 29 May 2015

IBM

Web Security Threat Report 2015
sponsored by Symantec
WHITE PAPER: By using data from the most comprehensive global intelligence network in the world, this resource provides a breakdown of each type of cyber-attack and how you can prevent it.
Posted: 28 Jul 2015 | Published: 28 Jul 2015

Symantec

Road Map to Software-Defined Infrastructure
sponsored by Hitachi Data Systems and Brocade
WHITE PAPER: This resource describes the three-step roadmap to implementing software-defined infrastructure. Access it now and discover how to take advantage of storage automation and flexibility to increase business agility.
Posted: 22 Jul 2015 | Published: 22 Jul 2015

Hitachi Data Systems and Brocade

How New Technology is Changing the Way Marketing and Sales Interact With Leads
sponsored by Conversica
WHITE PAPER: In a time when 48% of salespeople never follow up with a lead, and 33% of leads who display interest are never contacted, what can sales teams do to improve their effectiveness and efficiency? Access this white paper today to learn about a new approach to intelligently finding and nurturing hot leads using sales conversion management.
Posted: 17 Jul 2015 | Published: 17 Sep 2014

Conversica

The Impact of Social Media On Information Security: What Every Company Needs To Know
sponsored by Cyveillance, Inc.
WHITE PAPER: This white paper can show you why security professionals need to pay attention to social media, and what you can do to implement secure social media practices in your organization.
Posted: 17 Jul 2015 | Published: 17 Jul 2015

Cyveillance, Inc.

10 Steps for Protecting Executives Using Cyber Threat Intelligence
sponsored by Cyveillance, Inc.
WHITE PAPER: This white paper analyzes how social engineering and other technologies can help criminals to target your business's executives and assets, and it suggests ten ways you can protect them.
Posted: 17 Jul 2015 | Published: 17 Jul 2015

Cyveillance, Inc.

5 Ways to Cut Costs While Improving Mobile Collaboration
sponsored by BlackBerry
WEBCAST: How can companies invest in enterprise mobility to boost collaboration, when they're simultaneously exploring ways to reduce costs? This webcast explores five key areas where businesses can optimize their IT spending. Unlock strategies that will help you cut costs while improving mobile collaboration productivity.
Posted: 13 Jul 2015 | Premiered: Jul 13, 2015

BlackBerry

Gartner Digital Workplace Summit 2015
sponsored by Gartner
EVENT: The Gartner Digital Workplace Summit, happening September 21 through 22 in London, UK, will help you visualize your own digital workplace transformation. Attend and get ready to master the challenges of digital disruption and initiate a new era of workforce engagement. You will walk away with leading-edge insights and actionable advice.
Posted: 10 Jul 2015 | Published: 10 Jul 2015

Gartner
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SOCIAL NETWORKING DEFINITION (continued): …  Although they were able to phrase the question (given a set N of people, what is the probability that each member of N is connected to another member via k_1, k_2, k_3...k_n links?), after twenty years they were still unable to solve the problem to their own satisfaction. In 1967, American sociologist Stanley Milgram devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send … 
Social Networking definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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