Five Elements for Improving Employee Collaboration
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Uncover five key technical elements essential to supporting the new model for business communications.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Perceptions of business technology in the 21st century
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for CIOs, the IT function and the business.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Security risks that can affect your industry
sponsored by Websense, Inc.
EGUIDE:
As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Gartner predictions around Social CRM
sponsored by Infor CRM
EGUIDE:
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense
sponsored by Ariba, Inc.
EGUIDE:
Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Tread carefully with social media-based customer loyalty programs
sponsored by Infor CRM
EGUIDE:
Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Social engagement tips from author Qualman
sponsored by Infor CRM
EGUIDE:
Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Gartner: Social, mobile and analytics to push CRM through 2015
sponsored by Infor CRM
EGUIDE:
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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February Essentials Guide on Threat Management
sponsored by SearchSecurity.com
ESSENTIAL GUIDE:
Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry
sponsored by Infor CRM
WHITE PAPER:
This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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The Social-Powered Enterprise
sponsored by Salesforce.com
EBOOK:
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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The Social Sales Revolution
sponsored by Salesforce.com
EBOOK:
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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Social Media-based Customer Loyalty Programs
sponsored by Infor CRM
EGUIDE:
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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Maturing Your DLP Strategy for Today’s Threats
sponsored by Sophos, Inc.
EGUIDE:
Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Nipping malware in the bud
sponsored by M86 Security
VIDEO:
With social media, IT consumerization and today’s smart device explosion, enterprises are fighting malware on multiple fronts. But fighting malware making its way to the enterprise through social networks, iPhones and Androids, poses unique challenges. In this videocast, we look at some of the emerging antimalware countermeasures.
Posted: 01 Feb 2012 | Premiered: 01 Feb 2012
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M86 Security Labs: Threat Predictions 2012
sponsored by M86 Security
WHITE PAPER:
The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Building consumerised end-user services
sponsored by ComputerWeekly.com
IT BRIEFING:
This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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The Future of Innovation Management: The Next 10 Years
sponsored by ComputerWeekly.com
IT BRIEFING:
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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Malware Predictions for 2012
sponsored by ESET
PODCAST:
2011 introduced an onslaught of advanced threats, with malware authors deploying more sophisticated technologies to exploit systems and steal valuable information, while generating immense revenue. In this short podcast, an ESET researcher discusses the issues faced in 2011 and offers predictions of what is in store for 2012.
Posted: 26 Jan 2012 | Premiered: 26 Jan 2012
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Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge
sponsored by Dell, Inc. and Intel
PRESENTATION TRANSCRIPT:
This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
Posted: 25 Jan 2012 | Published: 25 Jan 2012
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IBM Cognos Collaboration with Lotus Connection
sponsored by IBM
VIRTUAL SEMINAR:
See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results.
Posted: 24 Jan 2012 | Premiered: 24 Jan 2012
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Accenture Technology Vision 2012
sponsored by ComputerWeekly.com
IT BRIEFING:
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
Posted: 23 Jan 2012 | Published: 23 Jan 2012
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