All resources sponsored by:

Salesforce.com

1 - 25 of 47 Matches
Case Study: CareFirst
sponsored by Salesforce.com
CASE STUDY:Learn how CareFirst, the largest health insurance provider in the US mid-Atlantic region, leveraged the Salesforce Service Cloud in order to decrease interaction times, increase customer satisfaction, and empower their employees.
Posted: 23 Mar 2017 | Published: 23 Mar 2017
Get This Now


Cybersecurity For the Healthcare Industry
sponsored by Salesforce.com
WHITE PAPER:Healthcare companies need to deliver the digital interaction that patients want and leverage legacy system data – in a trusted, secure way. In this white paper, explore the security capabilities of Salesforce Shield and learn how it provides healthcare organizations with event monitoring, transaction security and more.
Posted: 23 Mar 2017 | Published: 23 Mar 2017
Get This Now


Salesforce Health Cloud: Patient Relationships, Not Records
sponsored by Salesforce.com
DATA SHEET:In this brief data sheet, explore a run-down of features and benefits of Salesforce's new Health Cloud.
Posted: 22 Mar 2017 | Published: 22 Mar 2017
Get This Now


When Every Touchpoint is a Transaction: How Retail Brands Can Adapt to the New Customer Journey
sponsored by Salesforce.com
WHITE PAPER:This report discusses trends and best practices for engaging and selling to customers on the channel of their choice. Learn what leading tech brands, such as Pinterest, are doing to reach fast-growing social media and mobile users.
Posted: 22 Feb 2017 | Published: 22 Feb 2017
Get This Now


Retail Organizations: The Next Stage of Transformation
sponsored by Salesforce.com
WHITE PAPER:This report is the result of 20 interviews and 200 surveys of executives from non-food retailers and brand manufacturers. Learn what you can do to offer a personalized blend of products, services and experiences to customers with an adaptive network of business partners. Take Cole Haan's partnership with ApplePay and Pinterest for example.
Posted: 22 Feb 2017 | Published: 22 Feb 2017
Get This Now


Mobile Shopping Focus Report: Actionable Insights from 400 Million Shoppers
sponsored by Salesforce.com
WHITE PAPER:Mobile devices represent the biggest disruption to retail since commerce went digital, but ignoring it won't make it go away. In this report, learn about 4 areas of mobile transactions organizations must get right.
Posted: 21 Feb 2017 | Published: 21 Feb 2017
Get This Now


While Retailers Face Disruption, High-Performers Offer a Blueprint for Growth
sponsored by Salesforce.com
WHITE PAPER:The following report is based on a survey of 300 executives in the retail industry. Discover the steps high-performers are taking to focus on geographic expansion, strategic partnerships, and new formats to drive growth.
Posted: 20 Feb 2017 | Published: 20 Feb 2017
Get This Now


Report: Understanding The New Customer Landscape in Retail
sponsored by Salesforce.com
RESEARCH CONTENT:With seemingly unlimited access and knowledge, consumers control the terms of retailer engagement. Retailers need to effectively extend their brand experience to reach customers wherever they may be. This report explores the trends, attitudes and technologies shaping the customer landscape, and a 6-part roadmap to help you achieve CEM success.
Posted: 16 Feb 2017 | Published: 16 Feb 2017
Get This Now


Case Study: Home Healthcare Company Drives Its Business and Improves Patient Care
sponsored by Salesforce.com
RESOURCE:This IDC report analyzes the CRM tool one home healthcare provider implemented and how it improved patient tracking, enabled them to retain patients for repeat business and increased referral acceptance from 10% up to 75%.
Posted: 25 Aug 2016 | Published: 30 Apr 2015
Get This Now


Salesforce Shield for Healthcare
sponsored by Salesforce.com
WHITE PAPER:Learn how healthcare organizations can secure protected health data in the cloud while meeting compliance and governance requirements.
Posted: 14 Jul 2016 | Published: 14 Jul 2016
Get This Now


2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER:Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016
Get This Now


Four Reasons it's Time to Move Beyond Excel
sponsored by Salesforce.com
WHITE PAPER:Excel works great for inputting data and crunching numbers, but it simply can't provide a comprehensive view of your data. In this white paper, discover how you can visualize data like never before and uncover hidden insights. Learn how you can explore sales data on any device, accelerate time to value, and ultimately, see the whole picture.
Posted: 07 Jul 2016 | Published: 07 Jul 2016
Get This Now


Analyzing Health Cloud and Salesforce's Healthcare Strategy
sponsored by Salesforce.com
EGUIDE:This expert e-guide digs into Salesforce's healthcare strategy and breaks down the top features of their new Health Cloud platform. Discover the ways this strategy can assist both patients and caregivers with real-time information on health records.
Posted: 23 Dec 2015 | Published: 23 Dec 2015
Get This Now


5 Questions Every Marketing Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER:Access this whitepaper to discover 5 essential questions every marketing department should be able to answer, and how data analytics is stepping up to the plate to help. Read on to tap into the data you already have, and bolster your revenue flows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015
Get This Now


Salesforce Marketing Cloud Takes Customers Personally
sponsored by Salesforce.com
EBOOK:Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally.
Posted: 30 Aug 2016 | Published: 29 Aug 2016
Get This Now


Service Cloud Brings Intuitive UI to Customer Service and Support
sponsored by Salesforce.com
EGUIDE:Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.
Posted: 21 Jul 2016 | Published: 19 Jul 2016
Get This Now


Improving Customer Service with Knowledge Management Systems
sponsored by Salesforce.com
EGUIDE:Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.
Posted: 20 Jul 2016 | Published: 19 Jul 2016
Get This Now


Improving Omnichannel Customer Service with Salesforce IoT Cloud
sponsored by Salesforce.com
EGUIDE:Read our interview with Larry Robinson, senior VP of product management for the Service Cloud at Salesforce, in which he discusses the importance of creating a solid customer experience and agent productivity. He also talks about how Salesforce expects to deliver that with Salesforce IoT Cloud.
Posted: 20 Jul 2016 | Published: 19 Jul 2016
Get This Now


Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE:Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016
Get This Now


3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER:Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015
Get This Now


6 Hidden Secrets to Offering Exceptional Customer Service
sponsored by Salesforce.com
WHITE PAPER:The ability to provide exceptional customer service has quickly become a business differentiator. This resource counts down six secrets to customer service success – read on to learn more now.
Posted: 10 Oct 2013 | Published: 10 Oct 2013
Get This Now


The Future Of Mobile Application Development
sponsored by Salesforce.com
ANALYST REPORT:This  report focuses on the changes application developers need to understand if they want to build modern applications that deliver contextual customer experiences. It also looks at how modern applications will evolve over the next few years and what development teams should prepare for now.
Posted: 29 Jul 2013 | Published: 17 Jan 2013
Get This Now


The Business Impact Of Mobile Engagement
sponsored by Salesforce.com
ANALYST REPORT:Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Check out this analyst report to see how mobile engagement transforms services and processes, and get a framework for prioritizing which apps and features will be most useful to your customers and employees.
Posted: 29 Jul 2013 | Published: 18 Dec 2012
Get This Now


Salesforce Platform Mobile Services
sponsored by Salesforce.com
WHITE PAPER:With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide.
Posted: 26 Jul 2013 | Published: 26 Jul 2013
Get This Now


The mini-guide to social customer service
sponsored by Salesforce.com
WHITE PAPER:Social media has fundamentally changed the world of customer service. This comprehensive guide outlines the keys to success to realize your social customer service potential. Learn why actively engaging with customers is imperative, 4 vital customer services areas to focus on, and more.
Posted: 23 Jul 2012 | Published: 01 Jul 2012
Get This Now


1 - 25 of 47 Matches
Page: 2 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement