All resources sponsored by:

Salesforce.com

1 - 25 of 58 Matches
Life Sciences: A New Frontier For Customer Service
sponsored by Salesforce.com
EBOOK:In this e-book, organizations in the life sciences industry will learn how to continue meeting and exceeding customer expectations as new technologies change the game.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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How Salesforce Delivers Exceptional Customer Service
sponsored by Salesforce.com
EBOOK:This e-book gives you a behind-the-scenes look at how Salesforce developed and implemented Service Cloud to service the company's own customer base. Read on to learn how to deliver world-class customer service as your business scales.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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20 Customer Service Best Practices
sponsored by Salesforce.com
EBOOK:In this e-book, Salesforce.com compiles feedback from customers, product experts, and thought leaders into a list of 20 best practices for customer service.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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The Secret To Great Customer Service Is Your Platform
sponsored by Salesforce.com
EBOOK:From the basics to advanced tactics, this e-book will show you how to build a customer engagement platform that is perfectly tailored to provide top-shelf customer service.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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Deliver a Customer Experience That's Personalized, Smarter, and Faster
sponsored by Salesforce.com
EBOOK:In this e-book, you'll learn about one product that can enable your customer service team to deliver a customer experience that's smarter, more personalized, and faster than ever before.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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How to Adapt and Thrive in the New Customer Service Paradigm
sponsored by Salesforce.com
WHITE PAPER:In this e-book, Mike Milburn, Service Cloud's SVP and GM, discusses his views on how new technology will shape customer service, and how companies can successfully adapt and thrive in this new service paradigm.
Posted: 07 Jul 2015 | Published: 07 Jul 2015
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SaaS CRM Best Practices
sponsored by Salesforce.com
EGUIDE:This eGuide on SaaS CRM reviews best practices for negotiating a service-level agreement (SLA). In addition, read on to learn how to strategically integrate key business applications to streamline data and improve customer experience management.
Posted: 30 Jun 2015 | Published: 30 Jun 2015
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New CRM Technologies Bring Sales Success to Businesses
sponsored by Salesforce.com
EGUIDE:In this eGuide, you'll learn how an emergency response software seller tied a new CRM platform to its inventory and back end systems. In addition, read on to discover how tablets for business are improving both sales and CEM efforts.
Posted: 30 Jun 2015 | Published: 30 Jun 2015
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How a CRM Solution Helps Small Businesses
sponsored by Salesforce.com
WHITE PAPER:Is there a secret sauce to success? For small businesses looking to break-through, it's called "customer relationship management" or CRM. This e-book will introduce you to the basics of CRM.
Posted: 29 Jun 2015 | Published: 29 Jun 2015
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How a Mobile CRM Makes You More Successful
sponsored by Salesforce.com
WHITE PAPER:The best CRM solutions go beyond basic functionality and deliver cutting edge features that make the companies that use them more efficient, more effective, and more successful. Chief among these cutting edge features is mobile functionality.
Posted: 29 Jun 2015 | Published: 29 Jun 2015
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How a CRM Helps Your Business Grow
sponsored by Salesforce.com
WHITE PAPER:Business may begin with a handshake — but once the customer relationship begins, your challenge is to maintain it. The right CRM will help you build deeper, more meaningful relationships with your customers while you build and scale your business.
Posted: 29 Jun 2015 | Published: 29 Jun 2015
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Deciding Which CRM Solution is Right For You
sponsored by Salesforce.com
WHITE PAPER:This e-book can help you determine which type of CRM system is right for your business.
Posted: 26 Jun 2015 | Published: 31 Dec 2014
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Data Visualization Software Deserves a Deep Look Before Buying
sponsored by Salesforce.com
EGUIDE:This expert e-guide offers best practices for evaluating and selecting data visualization software. Additionally, it provides insight into new analytics tools with big data capabilities.
Posted: 19 Jun 2015 | Published: 19 Jun 2015
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See What's Possible with Analytics
sponsored by Salesforce.com
RESOURCE:This interactive resource gives users a taste of analytics in real-time. Before you make the investment, access this demo and get accustomed to dashboards, sales analytics, and more.
Posted: 12 Jun 2015 | Published: 12 Jun 2015
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Cloud Analytics Keynote
sponsored by Salesforce.com
WEBCAST:In the following webinar, you will learn how to have the necessary conversations for improving your customer's entire experience via analytics. Watch and understand how to refine new strategies around your business.
Posted: 12 Jun 2015 | Premiered: Oct 16, 2014, 01:01 EDT (05:01 GMT)
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How Analytics Transforms Sales Performance
sponsored by Salesforce.com
WEBCAST:This webcast features two leading organizations in their process of leveraging cloud analytics. Watch and learn what it can do for sales, in terms of finding new opportunities, growing revenue and more.
Posted: 11 Jun 2015 | Premiered: Dec 17, 2014
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Using Analytics to Drive Business Strategy
sponsored by Salesforce.com
WEBCAST:This webinar focuses on the capabilities you need to optimize analytics across your organization. Find out how to enable success through data-driven decision-making, with forward-thinking features.
Posted: 11 Jun 2015 | Premiered: Jan 8, 2015
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An Analytics Overview
sponsored by Salesforce.com
VIDEO:This brief video puts the spotlight on cloud analytics. Learn the value of delivering insights to company-wide teams without the need to log IT requests, increasing the amount of pertinent questions that uncover new opportunities.
Posted: 11 Jun 2015 | Premiered: 15 Oct 2014
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The New Age of Analytics
sponsored by Salesforce.com
WHITE PAPER:Because faster execution of uninformed decisions merely achieves the wrong goals sooner, this white paper explores how to make the most out of data in a world where less than 5% of 4.4 trillion gigabytes is being put to use. Access this resource and uncover three breakthroughs of leveraging data-driven technology for the modern end user.
Posted: 09 Jun 2015 | Published: 15 Oct 2014
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Introducing Analytics in the Cloud
sponsored by Salesforce.com
WHITE PAPER:This white paper features BI strategies designed with the modern business professional in mind. If your current approach renders data incomprehensible and employees without autonomy, then discover how to uplift draconian data processes with innovative capabilities.
Posted: 09 Jun 2015 | Published: 09 Jun 2015
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Your Complete CRM Handbook: Everything You Need to Know to Get Started
sponsored by Salesforce.com
EBOOK:Is it time for your organization to invest in a CRM solution? The contents of this e-book will help you to answer that question and provide you with the information you need to get started.
Posted: 03 Jun 2015 | Published: 03 Jun 2015
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A Quick Peek at the Salesforce App
sponsored by Salesforce.com
WHITE PAPER:You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015
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Real-Time Analytics for Everyone
sponsored by Salesforce.com
RESOURCE:This infographic highlights what companies need to outperform competitors: data in real-time. Discover how strategy, business transformation, and digital capabilities used within the cloud help enable insights and innovation across your organization.
Posted: 02 Jun 2015 | Published: 02 Jun 2015
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A Step-by-Step Map to Reaching Prospects, Qualifying Leads, and Closing Deals
sponsored by Salesforce.com
RESOURCE:This infographic breaks the sales process down into three steps that will ultimately drive more sales for your organization. View now to access an extremely helpful and detailed roadmap to reaching more prospects, qualifying more leads, and closing more deals within your organization.
Posted: 01 Jun 2015 | Published: 01 Jun 2015
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The Future of Sales: Insights From 14 Thought Leaders
sponsored by Salesforce.com
EBOOK:What do the next 5 years hold for the sales profession? In this resource, 14 of the industry's foremost thought leaders answer this pressing question. Read on to uncover these experts' valuable predictions, insights, and suggestions.
Posted: 29 May 2015 | Published: 29 May 2015
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