All resources sponsored by:

Salesforce.com

1 - 25 of 51 Matches
25 Tips and Tricks For Amazing Customer Service
sponsored by Salesforce.com
WHITE PAPER:Learn how to provide a tailored customer experience that today's sophisticated tech-savvy customers have come to expect. From boosting agent productivity to enabling a premier self-service experience that won't bust your budget, view now and get the top 25 tips guaranteed to help transform your team into a world-class service organization.
Posted: 27 May 2016 | Published: 27 May 2016
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Best Practices for Transforming the Customer Experience with Connected Field Service
sponsored by Salesforce.com
WHITE PAPER:Managing field service presents unique challenges that require a complete customer view to resolve: siloed teams out in the field, poor resource allocation, lack of mobile support, and lack of integration with CRM all raise the difficulty level. Find out how to resolve these pain points so you can deliver the ultimate customer experience.
Posted: 27 May 2016 | Published: 27 May 2016
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How to Jumpstart Your Journey to the Cloud
sponsored by Salesforce.com
WHITE PAPER:More than ever, businesses can harness the power of data to connect with each customer throughout the entire customer lifecycle. It's just a matter of leveraging the right technology to help you get there. Keep reading to find out how on-premise legacy solutions are holding you back and why now's the right time to move to the cloud.
Posted: 27 May 2016 | Published: 27 May 2016
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TOPICS:  Cloud Computing | CRM

Salesforce Sales Cloud Helps Reps Seal the Deal
sponsored by Salesforce.com
EBOOK:As purchase decisions rest more on customer experience than product and price, Salesforce Sales Cloud can unify siloed data and improve sales and service.
Posted: 19 May 2016 | Published: 19 May 2016
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TOPICS:  Mobile CRM | Sales

Sales Wave Analytics: Pull Actionable Insights from Sales Cloud Data
sponsored by Salesforce.com
WHITE PAPER:In this white paper, explore how cloud-based analytics can allow your whole sales team—managers, representatives, and operations—to delve deep into sales data to make smarter decisions, close more deals, edge out competitors.
Posted: 18 Mar 2016 | Published: 18 Mar 2016
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Nucleus Research Report: Phase Out Legacy CRM Tools to Drive Business Success
sponsored by Salesforce.com
WHITE PAPER:Download this free Nucleus Research Report to learn the top reasons to upgrade your legacy CRM apps. Discover how you can increase agent productivity, decrease average handle time, and more.
Posted: 15 Jan 2016 | Published: 31 Oct 2015
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4 Steps to Incredible Customer Service
sponsored by Salesforce.com
WHITE PAPER:Recently, Salesforce surveyed more than 1,900 global service leaders for their 2015 State of Service report. In this e-book, uncover the 4 actions top performers are taking to deliver exceptional service.
Posted: 15 Jan 2016 | Published: 31 Dec 2015
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5 Questions Every IT Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER:Key decision makers are on the hunt to uncover patterns that illuminate unforeseen trends once buried in your data.Here are the top 5 questions your IT professionals should be asking — and ways to get the answers. Access now to ensure you're getting the most out of your data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015
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5 Questions Every Human Resources Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER:Key decision makers are on the hunt to uncover patterns that illuminate unforeseen trends once buried in your data. Here are the top 5 questions your HR professionals should be asking — and ways to get the answers. Access now to ensure you're getting the most out of your data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015
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5 Questions Every Finance Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER:Key decision makers are on the hunt to uncover patterns that illuminate unforeseen trends once buried in your data. Here are the top 5 questions your finance professionals should be asking — and ways to get the answers. Access now to ensure you're getting the most out of your data.
Posted: 19 Nov 2015 | Published: 19 Nov 2015
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Survey: Analytics Impact on Businesses
sponsored by Salesforce.com
WHITE PAPER:Access this report for real-world results businesses are experiencing when they tap the data available to them. Read on to see the growing role of analytics, and how to leverage such insights for actual business improvement.
Posted: 18 Nov 2015 | Published: 18 Nov 2015
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5 Ways Analytics Will Rock Your Sales
sponsored by Salesforce.com
WHITE PAPER:Access this whitepaper for 5 essential ways data can revamp your sales cycle, and how this translates to new revenue. Read on to ensure you are tapping all the resources at your disposal, and capitalizing on the proper channels for improved revenue.
Posted: 18 Nov 2015 | Published: 18 Nov 2015
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5 Questions Every Customer Service Department Should be Able to Answer and How Analytics can Help Answer Them
sponsored by Salesforce.com
WHITE PAPER:In this white paper, learn customer service teams can leverage customer data using a mobile-first analytics platform to increase productivity. Additionally, learn the answers to 5 questions that are essential for customer service success.
Posted: 18 Nov 2015 | Published: 18 Nov 2015
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5 Questions Every Sales Department Should be Able to Answer and How Analytics can Help Answer Them
sponsored by Salesforce.com
WHITE PAPER:In this white paper, learn how organizations can empower their sales reps with answers to 5 questions that are crucial to sales success. Additionally, see how sales reps are better able to tackle new challenges with analytical insights that can be accessed on any device.
Posted: 18 Nov 2015 | Published: 18 Nov 2015
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5 Questions Every Marketing Department Should Be Able to Answer
sponsored by Salesforce.com
WHITE PAPER:Access this whitepaper to discover 5 essential questions every marketing department should be able to answer, and how data analytics is stepping up to the plate to help. Read on to tap into the data you already have, and bolster your revenue flows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015
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5 Reasons for Sales Teams to Embrace the Power of Analytics
sponsored by Salesforce.com
WHITE PAPER:This e-book outlines the top five reasons why analytics is poised to transform sales. Read now for tips on keeping your team ahead when you get critical business data right where sales actually happen.
Posted: 10 Sep 2015 | Published: 10 Sep 2015
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Enable a 360-Degree View of Your Customers
sponsored by Salesforce.com
WHITE PAPER:This e-book examines how you can streamline your enterprise's customer service processes and open the door to more valuable insights through your customer data.
Posted: 13 Aug 2015 | Published: 13 Aug 2015
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See What's Possible with Analytics
sponsored by Salesforce.com
RESOURCE:This interactive resource gives users a taste of analytics in real-time. Before you make the investment, access this demo and get accustomed to dashboards, sales analytics, and more.
Posted: 12 Jun 2015 | Published: 12 Jun 2015
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GE Power & Water Transforms Sales Performance with Cloud Analytics
sponsored by Salesforce.com
WEBCAST:Many executives still rely on experience and intuition for decision-making because legacy BI tools can't handle today's huge volumes of varied data. This was the challenge facing GE Power & Water. Discover how they were able to quickly get insight into any data, forecast more accurately, and grow revenue with cloud analytics.
Posted: 11 Jun 2015 | Premiered: Dec 17, 2014
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Drive Business Strategy with Analytics
sponsored by Salesforce.com
WEBCAST:This webinar focuses on the capabilities you need to optimize analytics across your organization. Find out how to enable success through data-driven decision-making, with forward-thinking features.
Posted: 11 Jun 2015 | Premiered: Jan 8, 2015
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A Self-Service Cloud Analytics Overview: Unite CRM, ERP, and other silos of data
sponsored by Salesforce.com
VIDEO:This brief video puts the spotlight on cloud analytics. Learn the value of delivering insights to company-wide teams without the need to log IT requests, increasing the amount of pertinent questions that uncover new opportunities.
Posted: 11 Jun 2015 | Premiered: 15 Oct 2014
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This is the Dawning of the Age of Analytics
sponsored by Salesforce.com
WHITE PAPER:Because faster execution of uninformed decisions merely achieves the wrong goals sooner, this white paper explores how you can make the most out of data in a world where less than 5% of 4.4 trillion gigabytes is being put to use. Access this resource and uncover 3 breakthroughs of leveraging data-driven technology for the modern end user.
Posted: 09 Jun 2015 | Published: 15 Oct 2014
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Introducing Mobile-First Analytics in the Cloud
sponsored by Salesforce.com
WHITE PAPER:This e-book features analytics strategies designed with the modern business professional in mind. If your current approach renders data incomprehensible and employees without autonomy, then discover how to uplift draconian data processes with cloud features and democratized data.
Posted: 09 Jun 2015 | Published: 09 Jun 2015
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3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER:Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015
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6 Hidden Secrets to Offering Exceptional Customer Service
sponsored by Salesforce.com
WHITE PAPER:The ability to provide exceptional customer service has quickly become a business differentiator. This resource counts down six secrets to customer service success – read on to learn more now.
Posted: 10 Oct 2013 | Published: 10 Oct 2013
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