Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform
sponsored by Nimsoft, Inc.
WEBCAST:
This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
Posted: 05 Nov 2009 | Premiered: 05 Nov 2009
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
sponsored by Nimsoft, Inc.
CASE STUDY:
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
Posted: 04 Nov 2009 | Published: 04 Nov 2009
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How IT Can Help Companies Make Better, Faster Decisions
sponsored by SAP AG
WHITE PAPER:
IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
Posted: 30 Oct 2009 | Published: 30 Oct 2009
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Giving Service Companies a Fast Start
sponsored by SAP AG
WHITE PAPER:
Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
Posted: 29 Oct 2009 | Published: 29 Oct 2009
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Self-Service is Coming to IT Service Delivery
What You Need to Know
sponsored by Surgient
WEBCAST:
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
Posted: 28 Oct 2009 | Premiered: 28 Oct 2009
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Self-Service Provisioning for Dynamic Data Centers
sponsored by Surgient
DATA SHEET:
Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform streamlines the administration of infrastructure delivery.
Posted: 27 Oct 2009 | Published: 27 Oct 2009
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SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value
sponsored by SAP AG
WHITE PAPER:
The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
Posted: 26 Oct 2009 | Published: 26 Oct 2009
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Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs
sponsored by Intel Technology Provider
CASE STUDY:
Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
Posted: 15 Oct 2009 | Published: 15 Oct 2009
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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processesfacilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 15 Oct 2009
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BI for Small and Mid-sized Businesses
sponsored by LogiXML
WHITE PAPER:
This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: 08 Oct 2009 | Published: 08 Oct 2009
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Dell™ Distributed Device Management
sponsored by Dell, Inc. and Intel
DATA SHEET:
Centrally manage thousands of desktop and laptop PCs track dispersed assets, dynamically distribute software, manage patches and enforce IT policies via the Internet.
Posted: 07 Oct 2009 | Published: 07 Oct 2009
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The Dynamic Infrastructure Worldwide Forum
sponsored by IBM
WEBCAST:
View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
Posted: 06 Oct 2009 | Premiered: 06 Oct 2009
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Offering the Cloud to your Clients
sponsored by Google Apps Authorized Reseller Program
WEBCAST:
In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: 25 Sep 2009 | Premiered: 25 Sep 2009
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Podcast- Offering the Cloud to your Clients
sponsored by Google Apps Authorized Reseller Program
PODCAST:
In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
Posted: 25 Sep 2009 | Premiered: 25 Sep 2009
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Targeted Business Analytics - How Large Companies Leverage SaaS BI
sponsored by Oco, Inc.
WEBCAST:
This webcast gives an overview of how larger enterprises are leveraging business intelligence software in the Software-as-a-Service (SaaS) model.
Posted: 21 Sep 2009 | Premiered: 21 Sep 2009
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Tips for tracing enterprise transactions
sponsored by Forum Systems
PODCAST:
SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
Posted: 18 Sep 2009 | Premiered: 18 Sep 2009
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The MidMarket CIO's Guide to Successful ITIL Implementation
sponsored by SkillSoft Corporation
EDITORIAL RESOURCE GUIDE:
Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
Posted: 15 Sep 2009 | Published: 15 Sep 2009
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Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console
sponsored by Oracle Corporation
WHITE PAPER:
This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: 10 Sep 2009 | Published: 10 Sep 2009
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
WHITE PAPER:
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But todays CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: 03 Sep 2009 | Published: 03 Sep 2009
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Finding Value in Services: A Navigational Guide
sponsored by Alcatel-Lucent
ANALYST REPORT:
Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
Posted: 08 Jul 2009 | Published: 08 Jul 2009
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How Outsourcing Drives Business Process Improvements
sponsored by CompuCom Systems, Inc.
WHITE PAPER:
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
Posted: 22 Jun 2009 | Published: 22 Jun 2009
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Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 18 Jun 2009
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, Strategies for Modernizing IT, Reducing Costs, and..
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 17 Jun 2009
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