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IT Services Reports
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Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn, Inc.
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn, Inc.

Forrester: Boost Application Delivery Speed
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This expert analysis report describes the common adoption patterns that organizations follow on their road to delivering applications faster and with higher quality. It allows you to understand the incremental journey of progress involving the delivery, collaboration, and benefits of this new development in application delivery.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

Hewlett Packard Enterprise

Online Self-paced Learning - An idea whose time has come for India
sponsored by Pluralsight
WHITE PAPER: Access this white paper now to learn about this new e-learning platform and how it can integrate enterprise-grade analytics to provide employers with a granular view of who is learning what, where and how. Also, engage in some of the shifts observed after increasing self-paced e-learning is adopted for IT professionals.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

Pluralsight

Open Source Software Support: Top Challenges and Best Practices
sponsored by Rogue Wave Software
WHITE PAPER: This report takes real support data from hundreds of open source software (OSS) packages across different organizations to analyze the statistics, realities, and results of open source in the field. Learn how to provide effective support for OSS by tackling the top challenges identified in the survey's data and uncover 5 OSS support best practices.
Posted: 23 Nov 2016 | Published: 31 Dec 2015

Rogue Wave Software

APIs: Bridging the Bimodal IT Gap
sponsored by TIBCO Software Inc.
WEBCAST: This webcast explores the concept of bimodal IT examines how APIs can connect its two sides, aligning their different cultures, speeds, strategies, and governance. Discover how APIs help expose critical data and open up its availability, creating an interface for Agile development and IT services.
Posted: 18 Nov 2016 | Premiered: Nov 18, 2016

TIBCO Software Inc.

HPE Integrity Superdome X and Microsoft SQL Server: Designed for Mission-Critical Workloads
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to tackle your most demanding database challenges, and drive mission-critical business performance, with a highly available x86 server platform and Microsoft SQL Server—designed to address your most critical workloads and maximize the uptime of business processing applications.
Posted: 16 Nov 2016 | Premiered: 17 Nov 2015

Hewlett Packard Enterprise

The Mission-Critical Scale-Up x86 Platform for SAP, Oracle, and SQL Server
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: Learn how to improve application uptime, and standardize and consolidate mission-critical processing, with a scale-up, x86 platform which supports SAP, Oracle, and SQL Server databases. Download this report to greet the growing demands of decision support and business processing workloads.
Posted: 16 Nov 2016 | Published: 30 Jun 2016

Hewlett Packard Enterprise

The Changing Face of Mission-Critical IT in an Always-On World
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Download this resource to discover how to find the right combination of servers, storage, and network technology for every to fit your mission-critical applications and workloads. Additionally, learn how to overcome the top 11 challenges mission-critical workloads present.
Posted: 16 Nov 2016 | Published: 16 Nov 2016

Hewlett Packard Enterprise

Cloud-Based Managed Security Tools and Services
sponsored by NTT America, Inc.
EBOOK: The cloud is still an area of uncertainty for security, but research from IHS says managed security vendors are increasingly delivering their products via the cloud. Access this article to understand this growing trend and how virtual networking, NFV, and SDN are affecting vendors' ability to offer secure managed services in the cloud.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

NTT America, Inc.

Top 5 Factors Driving Domestic IT Outsourcing Growth
sponsored by NTT America, Inc.
EBOOK: Access this article to explore the contents of an interview with Eric Simonson of the Everest Group in which he discusses the 5 main drivers behind the rise in domestic outsourcing, including diversification of buyer needs, overcoming the structural challenges of offshore delivery, and 3 more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Why Businesses are Turning to Managed IT Services
sponsored by NTT America, Inc.
EBOOK: This article explores how MSPs are evolving beyond their traditional limits to become trusted partners, rather than replacements, for internal IT teams. Discover why MSP adoption, which has traditionally been slow, is starting to gain ground and accelerate.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

CIOs, IT Departments, and MSPs: Emerging Trends in the Managed Services Market
sponsored by NTT America, Inc.
EBOOK: This paper explores the findings of a study into the rate of outsourcing and MSP adoption and its effects on traditional IT. Access now to find out how BYOD, consumer tech, and cloud computing are aligning to affect change in the managed services market.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Be Afraid of Your Shadow: What Is Shadow IT? And How to Reduce It
sponsored by Globalscape
WHITE PAPER: Are you sure that employees are only using IT-sanctioned ways of transferring data? If the answer is "no," then your sensitive data may be vulnerable. In this guide from Globalscape, you'll learn: what shadow IT is and its drawbacks, how to identify signs of a shadow IT problem, how to reduce shadow IT, and more.
Posted: 07 Nov 2016 | Published: 31 Oct 2016

Globalscape

Enabling Industry 4.0 Through Intel and Advantech IoT Solutions
sponsored by Intel
VIDEO: Tune into this webinar to enable industry 4.0 with a three-layer IoT architecture that will collect and analyze massive volumes of raw data to enable manufacturers to reach new levels of factory automation and streamline development.
Posted: 07 Nov 2016 | Premiered: 12 Oct 2016

Intel

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

The Platform Transformation: How IoT Will Change IT and When
sponsored by PTC
EBOOK: This O'Reilly Media report explores key considerations for future-proofing elements of the IT stack and smoothing the transition to IoT components. Discover how IoT initiatives are expected to affect various layers of the IT stack, including data management, APIs, IoT apps, analytics, and more.
Posted: 07 Nov 2016 | Published: 17 Aug 2016

PTC

Conducting an IBM IT Economics Study: Frequently Asked Questions
sponsored by IBM
RESOURCE: In today's fast-paced environment, every business needs a cost-effective IT infrastructure. Download this resource to learn how to conduct an IT economics workshop for your enterprise, which produces a detailed assessment of your existing IT tools, and offers recommendations to reduce spending.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

IBM

Gaining Support for ITAM: Improve IT Operations Through Data Curation
sponsored by BDNA
VIDEO: Tune into this webinar to learn how to enforce enterprise-wide data consistency and improve IT operations with robust ITAM that transforms multi-source data into actionable business insight.
Posted: 03 Nov 2016 | Premiered: 31 Jul 2016

BDNA

Gain Radical IT Simplicity Using Infrastructure Automation
sponsored by NetApp
DATA SHEET: Discover a converged automation tool that boosts business agility by accelerating configuration of all infrastructure components for simplified deployment. Learn about an infrastructure that has the flexibility to scale the data center in any dimension and offers quicker desktop virtualization.
Posted: 03 Nov 2016 | Published: 03 Nov 2016

NetApp

IDC Report: A Roadmap to the Dynamic Digital Enterprise
sponsored by Optus
ANALYST REPORT: It's key to transform your enterprise into an agile one by crafting a forward-looking, digital-centric business strategy. In this IDC report, you'll explore where your peers are with making IT investments, 7 recommendations for a successful digital transformation project, how you can limit associated risks, and more.
Posted: 03 Nov 2016 | Published: 30 Sep 2016

Optus

IT Service Management Blueprint: No-Fear Legacy ITSM Migrations
sponsored by ServiceNow
WHITE PAPER: Access this white paper to explore how to implement modern, cloud-based ITSM easily and cost-effectively. Discover migration best practices that will help you accelerate your most important services with automation, streamline delivery, create consumer-like service experiences, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

IT Service Management Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
WHITE PAPER: Access this e-book to explore how automating service delivery processes transforms ITSM into a modern, reliable experience that will help you reclaim lost productivity. Plus, uncover useful service automation best practices.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Simplify, Digitalize, Transform - Mastering the Chaos of Complexity
sponsored by Optus
RESEARCH CONTENT: This IDC report explores the concept of "digital simplification" and how to achieve it. Uncover the 7 key initiatives that can substantially reduce complexity and drive the value of IT, including partner for success, standardize the IT infrastructure, embrace DevOps to drive closer collaboration, and 4 more.
Posted: 01 Nov 2016 | Published: 30 Sep 2016

Optus

Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow
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