All resources sponsored by:

Microsoft India

1 - 25 of 33 Matches
The Benefits of Social and Cloud-based CRM Tools
sponsored by Microsoft India
EGUIDE:In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.
Posted: 17 Jul 2014 | Published: 17 Jul 2014
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Delivering Positive Multi-Channel Customer Experiences
sponsored by Microsoft India
EGUIDE:This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014
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New CRM Technology Empowers, Saves Time, and Improves Efficiency
sponsored by Microsoft India
CASE STUDY:Siloed tools and processes, along with a lack of a centralized database, made it impossible for Tyroo Media to keep up with a growing number of customers. This brief case study illustrates how Tyroo implemented a new online CRM platform that offered a central database and a 360-degree view of customers, from sales to delivery.
Posted: 10 Jul 2014 | Published: 31 Jan 2013
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New CRM Technology Empowers, Saves Time, and Improves Efficiency
sponsored by Microsoft India
CASE STUDY:iloed tools and processes, along with a lack of a centralized database, made it impossible for Tyroo Media to keep up with a growing number of customers. This brief case study illustrates how Tyroo implemented a new online CRM platform that offered a central database and a 360-degree view of customers, from sales to delivery.
Posted: 10 Jul 2014 | Published: 31 Jan 2013
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Next-Generation CRM: Driving Productivity with End-to-End Cloud Services
sponsored by Microsoft India
WHITE PAPER:This IDC report offers an in-depth look at the "as a service" delivery model -- including SaaS, Platform-as-a-Service (Paas) and Infrastructure-as-a-Service (IaaS) --, the benefits of cloud computing in general, and requirements for SaaS. Plus, explore the specific benefits of cloud for CRM.
Posted: 10 Jul 2014 | Published: 31 Jul 2011
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IT Services Company Improves CRM Efficiency, Enhances Productivity by More Than 50 Percent
sponsored by Microsoft India
CASE STUDY:Godrej Infotech Ltd (GITL), an IT consulting and software services provider, was relying on an in-house developed CRM system that was becoming more and more difficult to support. This case study explains how GITL implemented a new technology that provided easier access to customer information with customized dashboards and detailed reports.
Posted: 10 Jul 2014 | Published: 31 Jan 2011
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Case Study: Manufacturing Company Increases Business, Reduces Cost
sponsored by Microsoft India
CASE STUDY:This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012
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Unified CRM Improves Sales and Business Growth and Increases Revenue
sponsored by Microsoft India
WHITE PAPER:This case study highlights the benefits of a unified CRM solution that improved sales and business growth and increased revenues for one organization.
Posted: 18 Jun 2014 | Published: 31 May 2013
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The Total Economic Impact Of Microsoft Dynamics CRM 2011
sponsored by Microsoft India
WHITE PAPER:This research gives the results of interviews with 9 executives who's organizations have used Microsoft Dynamics CRM 2011, a software built to boost the productivity of customer-facing workers and increase revenue and efficiency.
Posted: 17 Jun 2014 | Published: 31 May 2011
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Case Study: A CRM Solution Improves Collaboration, Services and Revenue
sponsored by Microsoft India
WHITE PAPER:This case study tells the story of how one organization overcame sales and customer service challenges by deploying a new CRM solution that improved collaboration between sales and marketing, enhanced customer service, and increased revenue, productivity and efficiency.
Posted: 17 Jun 2014 | Published: 31 May 2013
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Hexaware Technologies - IT Services Firm Tackles Global CRM Project, Succeeds with Expert Developer Support
sponsored by Microsoft India
CASE STUDY:This case study explains how one organization was able to ensure the proper development and implementation of their global CRM solution based on Microsoft Dynamics CRM by leveraging expert developer support.
Posted: 16 Jun 2014 | Published: 29 Oct 2010
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Godrej & Boyce - New CRM Solution Empowers Employees, Improves Efficiency and Revenues
sponsored by Microsoft India
WHITE PAPER:This case study tells how one manufacturing company was able to automate and shorten the sales cycle and improve both efficiency and customer loyalty with Microsoft Dynamics CRM 2011 software.
Posted: 16 Jun 2014 | Published: 30 Aug 2013
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Empower Sales Teams On The Go
sponsored by Microsoft India
VIDEO:To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013
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IT Services Company Reimagines CRM to Support Growth
sponsored by Microsoft India
VIDEO:Wipro, an IT services and consulting company, needed a robust analytics platform and a CRM system with the ability to measure every opportunity, in order to create and foster better customer relationships. Watch this video to learn how Wipro achieved those goals by implementing a new CRM system.
Posted: 27 May 2014 | Premiered: 20 Mar 2014
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Manufacturing Company Sees Dynamic Results with New CRM Suite
sponsored by Microsoft India
PRESENTATION:Godrej & Boyce, a large global manufacturing company, was struggling as each division was working with their own CRM system -- from Excel sheets to custom-made solutions. In this slide presentation, learn how G&B was able to achieve the capabilities they were previously lacking by implementing a centralized CRM system.
Posted: 23 May 2014 | Published: 19 Feb 2014
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Insuring Customer Satisfaction at Star Union Dai-ichi Life Insurance
sponsored by Microsoft India
PRESENTATION:Star Union Dai-ichi Life Insurance (SUD) of India was hampered by a restrictive call management system (CMS). In this resource, discover how SUD overhauled their legacy call management system with a new CRM suite that extended their CMS to all touchpoints.
Posted: 23 May 2014 | Published: 19 Feb 2014
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Pricing and Licensing Reference Guide: Microsoft CRM Suite
sponsored by Microsoft India
PRODUCT LITERATURE:Wehn selecting a CRM suite, you have to choose between on-premise and cloud tools, and evaluate pricing and licensing costs when applicable -- but research can be a pain. Fortunately, this resource makes it a little easier, with a one-stop quick reference guide to pricing and licensing for one CRM suite, available on-premise and in the cloud.
Posted: 22 May 2014 | Published: 31 Dec 2013
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Microsoft Dynamics Online Services Support and Service Plans
sponsored by Microsoft India
DATA SHEET:Many vendors currently offer CRM suites that can help you take advantage of the latest communication channels and trends, in order to create top-notch customer experiences. But what about when your experience with the CRM application is suffering? What kind of support will they provide then?
Posted: 21 May 2014 | Published: 21 May 2014
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The Dynamic Sales Team: Transforming the Way Organizations Sell
sponsored by Microsoft India
WHITE PAPER:In this white paper, learn how to maintain a consistent, compelling relationship with your customers by transforming the way you approach marketing, sales, and service. Explore how trends such as cloud, mobile social, big data, and analytics are impacting sales, and learn how to achieve the four key characteristics of a dynamic sales team
Posted: 20 May 2014 | Published: 31 Dec 2012
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Social is for Closers: Social Intelligence Guide for Sales
sponsored by Microsoft India
WHITE PAPER:If you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads.
Posted: 20 May 2014 | Published: 20 May 2014
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Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER:In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014
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CRM in the World of Buyer 2.0 - Professional selling has never been more challenging
sponsored by Microsoft India
WHITE PAPER:This white paper explains why the sales environment is more complex than ever before. It also explains how adopting a CRM solution that can support sales process enablement, sales agility and sales mobility is critical to driving competitive advantage.
Posted: 19 May 2014 | Published: 19 May 2014
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The future of productivity - Office 365
sponsored by Microsoft India
WHITE PAPER:Access the following white paper to uncover a cloud-based and collaborative solution that allows for both reduction of operating costs as well as an ability to increase the productivity of your employees.
Posted: 20 Dec 2013 | Published: 20 Dec 2013
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Connected Customer Centricity - MS perspective on the Retail Industry
sponsored by Microsoft India
WHITE PAPER:This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
Posted: 19 Dec 2013 | Published: 31 Jan 2012
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Dynamic Business - From Aspiration to Reality
sponsored by Microsoft India
WHITE PAPER:This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
Posted: 19 Dec 2013 | Published: 19 Mar 2013
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1 - 25 of 33 Matches
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