Business Process Management White Papers ( Process Management, BPM ) Software Downloads, Definition and Webcasts

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May 24, 2012

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Business Process Management
ALSO CALLED: Process Management, BPM DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment … Definition continues below.
Business Process Management Reports
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SAP Accounts Payable: Paying it Forward sponsored by Dolphin WHITE PAPER: This white paper outlines the benefits of implementing a solid SAP-based solution that goes beyond automation and optimization resulting lower TCO and transformative business results. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| SAP (Product)

Verdantix Energy & Sustainability Leadership Series sponsored by CA Technologies. WHITE PAPER: Discover 6 energy and sustainability trends impacting the business world, why they are important for CIOs and IT executives to consider, and simple steps CIOs can take to implement these practices in their enterprise. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Metrics \| Business Process Management \| CIOs \| Energy Efficiency \| IT Best Practices \| IT Management

Winning with SAP-Integrated Workflow Solutions sponsored by Winshuttle, LLC WHITE PAPER: Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Process Management \| SAP (Product) \| Workflow Software

The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises sponsored by IBM WHITE PAPER: This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Data Analytics \| Data Management \| Data Mining \| Data Quality \| Document Management \| Document Management Software

Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye? sponsored by SERENA Software, Inc. WEBCAST: Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach. Posted: 22 May 2012 \| Premiered: 22 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| CIOs \| IT Departments \| IT Management \| IT Service Management

Digital Transformation: Creating New Business Models Where Digital Meets Physical sponsored by IBM WHITE PAPER: Access this resource to discover what makes up an enterprise-grade digital transformation strategy. Gain insight into the 3 transformation paths available, 4 factors to consider before choosing a transformation policy, and 5 critical components an effective strategy must contain. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business Process Management \| IT Management

Optimization in Energy & Utilities - Effectively plan, schedule and monitor systems sponsored by IBM WHITE PAPER: In this white paper, learn about an innovative planning, scheduling, and monitoring strategy designed to enable businesses in the energy industry to improve operational efficiency, reduce risks, and cut costs. Discover the benefits of a planning technique that provides real-time visualization into and support of business operations. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Business Management \| Business Process Automation \| Business Process Management \| Business Processes \| Energy Industries \| Enterprise Resource Management \| Software Selection

Service. Smarter. Redefining commerce in the age of the customer sponsored by IBM WHITE PAPER: Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Business Management \| Business Process Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Management

How CIOs are overcoming common data challenges sponsored by Oracle Corporation UK Ltd EGUIDE: Innovative CIOs are recognizing the connection between their enterprise's continued success and the ability to manage and mine large data sets. In this exclusive resource discover the ways other CIOs are utilizing big data, and expert tips for combating big data's biggest challenge, date storage. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Data Deduplication \| Data Management \| Data Mining \| Data Storage

Enterprise Content Management Meets Enterprise Business Processes: SAP Extended ECM by Open Text sponsored by SAP America, Inc. WHITE PAPER: This paper discusses the relationship between enterprise content management and business processes and provides an overview of SAP's Extended ECM platform. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Management \| Business Process Management Software \| Content Management \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| SAP (Product) \| Unstructured Data

Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency sponsored by IBM CASE STUDY: Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Infrastructure \| IT Management

Sell. Smarter. Redefining commerce in the age of the customer sponsored by IBM WHITE PAPER: Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: B2B \| Business Management \| Business Performance Management \| Business Process Management \| Sales \| Sales Representatives \| Supply Chain Management \| Supply Chains

Improving Business by Improving Fax sponsored by Esker Inc. WHITE PAPER: Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Management \| Enterprise Content Management \| Enterprise Content Management Software \| Fax Boards \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Services \| Fax Software

Automating Sales Order Management with SaaS sponsored by Esker Inc. WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Order Management Systems \| SaaS ERP \| Software as a Service

Automating Fax and Email Orders into ERP sponsored by Esker Inc. WHITE PAPER: This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Email Management Services \| ERP \| ERP Software \| Fax Services \| Order Management Systems \| Sales Order Management \| Sales Orders \| SAP (Product)

Finding the Cure for Order Processing Pain in the Life Sciences Industry sponsored by Esker Inc. WHITE PAPER: This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Health Care Industry \| Medical Devices \| Order Management Systems

EMA- Making Your Investment in an Executive Dashboard Count: What to Look For and Why sponsored by CA Technologies. WHITE PAPER: The right Executive Dashboard can be one of the most catalytic investments an enterprise makes, if you chose the right one. Access this informative white paper to discover who is using Executive Dashboard and why, what design points every CIO should consider, the financial benefits those using Executive Dashboard are witnessing, and more. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business Process Management \| Dashboards \| IT Best Practices \| IT Management \| IT Service Management

Risk Management: Safeguarding Against a World of Threats sponsored by HP Enterprise Security EBOOK: Access this expert e-book to discover all the different components that make up a comprehensive risk management policy. Uncover the importance of accurate risk management metrics, why governance, risk, and compliance are a unified framework, 4 components your risk management strategy may be missing, and more. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Business Management \| Business Metrics \| Business Process Management \| Compliance Best Practices \| Enterprise Information Management (EIM) \| Governance, Risk, Compliance (GRC) \| Risk Assessment \| Risk Management \| Social Networking

Real World Business Results: Oracle Corporation’s Mission Critical Systems Update sponsored by Oracle Corporation WHITE PAPER: Oracle Corporation streamlines several business critical applications and enhances mission critical global single instance (GSI) database and enterprise resource planning (ERP) environment while lowering TCO and increasing performance. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Business Process Management \| Database Administration \| Database Management \| ERP \| ERP Software \| Oracle (Product)

Gartner Magic Quadrant: Selecting a vendor sponsored by IBM WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. Posted: 17 May 2012 \| Published: 17 May 2012 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| eCommerce \| eCommerce Services \| Vendor Selection \| Vendors

Optimizing insurance claim management for successful outcomes sponsored by IBM WHITE PAPER: Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Data Management \| Data Management Software \| Data Mining \| Data Quality \| Information Management \| Information Management Software \| Insurance Applications Software \| Insurance Industry

Increasing the efficiency of case file coordination in social services sponsored by IBM WHITE PAPER: Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Quality \| Information Management

Powering the Cloud: Optimizing Data Center and Cloud Operations in an Energy Constrained World White Paper sponsored by CA Technologies. WHITE PAPER: Discover why data center power consumption has become a driving force behind operational and investment decisions. Gain insight into cloud and IT service providers need for a data center power management solution – one that enables IT to attain a holistic view of demand and consumption at a device, circuit, and phase level. Posted: 15 May 2012 \| Published: 15 May 2012 TOPICS: Business Process Management \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Power Management \| Data Centers \| IT Management \| IT Services \| Power Usage Effectiveness (PUE)

How to Transform Your Business - A Strategic Roadmap for Delivering Value sponsored by SAP America, Inc. WHITE PAPER: Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Business Architectures \| Business Consulting Services \| Business Intelligence \| Business of Information Technology \| Business Performance Management \| Business Process Management

Improving the efficiency, accuracy and cost effectiveness of core business activities sponsored by IBM WHITE PAPER: Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Business Process Management \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Quality \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Information Management (EIM) \| Information Management

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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): … and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting …
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