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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management Reports
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Quote and Proposal Automation: Golden Star Technology Case Study
sponsored by ConnectWise
CASE STUDY: Find out how Golden Star Technologies (GST) overcame the challenges of inefficient and inaccurate manual workflows and a quoting tool that wasn't effectively integrated with their ERP system to revitalize their ordering system with an integrated, cloud-based quote and proposal automation tool.
Posted: 18 Aug 2017 | Published: 18 Aug 2017

ConnectWise

Top 5 Sales Processes: Spend Your Time Following Leads, Not Paperwork
sponsored by Nintex
WHITE PAPER: Discover how to adopt effective business process automation and reduce the number of tedious, paper-based tasks for sales teams. Uncover the top 5 sales processes that contribute to busy work and learn how to improve sales proposals, contract management and renewal, and more.
Posted: 14 Aug 2017 | Published: 14 Aug 2017

Nintex

Top 5 IT Processes: What if Your Job Involved More Doing and Less Spinning?
sponsored by Nintex
WHITE PAPER: Efficiency is key – so this white paper explores how to automate key IT processes and daily tasks to free up valuable time and resources. Uncover the top 5 IT processes that benefit from business process automation, and learn how to improve a variety of functions from push notifications to help desk support.
Posted: 14 Aug 2017 | Published: 14 Aug 2017

Nintex

How to Automate the Top 5 Finance Workflow Processes
sponsored by Nintex
WHITE PAPER: Learn about the top 5 financial processes that create busy work. Discover how to automate these processes to simplify integral daily tasks like purchase requests and contract management.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

Top 5 HR Processes That Are The Culprits Of Busy Work
sponsored by Nintex
WHITE PAPER: Daily, routine tasks that are essential to running your business can actually be the culprit when it comes to slowing down workflows and detracting from productivity. Learn about the top 5 HR processes that create busy work and learn how to automate these types of integral processes to create more efficient workflows.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

Robotic Process Automation: A New Era of Agent Engagement
sponsored by NICE Systems, Inc
WHITE PAPER: This Frost & Sullivan white paper reveals how robotic process automation (RPA) can help streamline workflows and reduce errors in the back office by fully automating key routine processes. Learn more about how RPA relates to contact centers and their existing BPM systems, as well as how RPA works and impacts customer service.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

NICE Systems, Inc

Workflow Automation: How Far Could You Go if Everything was Automated?
sponsored by Nintex
WHITE PAPER: It's a no brainer: by automating daily tasks and processes you can save time, money, and effort – resources that could otherwise be directed towards furthering your productivity and competitive advantage. Discover the value of workflow automation and how it improves collaboration, cloud compatibility, and more.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Nintex

HelpSystems Case Study: Financial Group Automates Loan Origination Process
sponsored by HelpSystems
CASE STUDY: In this case study, discover how Aldergrove Financial Group used an automation platform to quickly and simply automate entire processes efficiently and correctly, thereby saving their IT team several hours of work a week.
Posted: 03 Aug 2017 | Published: 03 Aug 2017

HelpSystems

Demystifying Workflow: Making Sense of Making Process Make Sense
sponsored by Nintex
EBOOK: Find out how to efficiently automate your workflows to avoid bottlenecks or breakdowns in productivity and collaboration. Learn how to seamlessly connect employees with the content they need, use an intuitive, drag-and-drop workflow designer, and build your automation strategy.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

Nintex

What is Robotic Process Automation? A Guide to RPA
sponsored by HelpSystems
WHITE PAPER: Explore robotic process automation (RPA) and find out what it is, why it's important, and how it differs from other types of automation. Discover how to improve your automation strategy and learn about software robots, the RPA vendor landscape, and how RPA functions in different industries.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

HelpSystems

Your Guide to Building a Virtual Business
sponsored by Sage (UK) Limited
WHITE PAPER: In our increasingly digitally connected world, it's integral that organizations are ready to do business online – including finances. Inside, learn some tips to help you get started virtualizing your enterprise.
Posted: 27 Jul 2017 | Published: 27 Jul 2017

Sage (UK) Limited

Eliminate Business App Overload with Consolidated Systems
sponsored by Sage (UK) Limited
WHITE PAPER: Using too many business applications can be a potentially damaging problem. Too many apps, systems, and processes can create business management inefficiencies and gaps. Learn how to avoid app overload with a "one office alignment" that consolidates apps and disparate streamlines software systems.
Posted: 20 Jul 2017 | Published: 20 Jul 2017

Sage (UK) Limited

Firms in Southeast Asia Juggle Meeting Financial Goals with Elevating Customer Experience
sponsored by Dell and Microsoft
WHITE PAPER: Forrester analysts have recommendations for balancing budgetary pressures while improving customer experiences, which will be imperative companies adapt to enable a stronger workforce. Learn what 327 senior business and technology executives from Asia-Pacific countries reveal in this resource.
Posted: 18 Jul 2017 | Published: 18 Jul 2017

Dell and Microsoft

BPM & BRM: Thinking outside-of-the-box
sponsored by TechTarget
RESOURCE: New trends and technologies are emerging, and they are disrupting business processes across industries. To keep up, BPM strategies and approaches need to evolve to support them. Explore why – and how – to weave BPM into social media governance, geolocation and more. Plus, discover the ins and outs of business rules management systems (BRMSs).
Posted: 13 Jul 2017 | Published: 13 Jul 2017

TechTarget

A Structured Design Approach to Business Automation
sponsored by Red Hat
WHITE PAPER: This white paper explores how you can leverage automation to meet business needs. Gain ideas on approaches to take for modern (and faster) app development and deployment.
Posted: 07 Jul 2017 | Published: 07 Jul 2017

Red Hat

Driving big data & analytics adoption in ASEAN
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, learn how Singapore's central bank as well as universities and research facilities are driving the adoption of analytics and data science, and how SAS is prepping its marketers for the data flood.
Posted: 28 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

5 Focus Areas for Evolving Your ITSM Strategy to Drive Business Growth
sponsored by Cherwell
RESOURCE: Digital transformation is something that your organization is going to have to deal with if it hasn't already. There's no way to avoid it and stay competitive in today's marketplace. Read on to uncover the top five areas you will need to focus on in order to avoid failure with your digital transformation initiative.
Posted: 07 Jun 2017 | Published: 31 Dec 2015

Cherwell

Help Desk Management: 5 Tips to Increase the Efficiency of your Service Team
sponsored by ConnectWise
WHITE PAPER: Discover 5 tips to help you manage your help desk ticket process, and take charge of your service management workflow.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

A Tech Company's Guide to Business Efficiency and Productivity
sponsored by ConnectWise
WHITE PAPER: What if your company could become 20% more efficient just by making a few simple adjustments? What would that mean for your business? In this 5-part guide, learn tips and tricks to help you identify and correct inefficiencies in your business, so you can start earning the profit you deserve.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

Better Project Management Means a Better Business & Less Worry
sponsored by ConnectWise
RESOURCE: This infographic explains how you can gain more control over projects across departments with a cohesive business management platform. Learn project management best practices enabling you to centralize documentation and maintain clear lines of communication.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

SAP Licensing After The Diageo Ruling: Understand The Importance Of Your Interface
sponsored by SNP America, Inc.
WHITE PAPER: Interfaces are critical for business processes since they serve the information exchange within your system landscape and with external communication partners. Learn about how the decision by the United Kingdom High Court in the lawsuit between SAP UK Limited and Diageo Great Britain Limited impacts your interface environment.
Posted: 31 May 2017 | Published: 31 May 2017

SNP America, Inc.

Case Study: Licking Memorial Hospital Reduces Echo Turnaround Time by 82%
sponsored by GE Healthcare
WHITE PAPER: By eliminating error-prone tasks such as worksheet data entry and transfer, one Ohio-based provider reduced their imaging workflow to 4 steps. Access this infographic to discover a single imaging database designed to enable workflow analysis, data migration, and more.
Posted: 30 Mar 2017 | Published: 30 Mar 2017

GE Healthcare

Better Project Management Means A Better Business & Less Worry
sponsored by TechData - Connectwise
WHITE PAPER: Your business has a lot going on, and your projects should help you keep track of all those moving pieces. But if your project management isn't up to par, projects become just one more thing to worry about. Learn how you can use ConnectWise Manage to achieve better control over your projects across departments and teams.
Posted: 23 Mar 2017 | Published: 23 Mar 2017

TechData - Connectwise

Transforming Your Business Through ERP
sponsored by Infor
EGUIDE: Improving your business processes can be a major undertaking. Luckily, ERP is here to help. Inside this expert e-guide, learn how to use a new ERP system to improve processes at your company. Plus, learn how the future is being paved by way of intelligence ERP.
Posted: 14 Jun 2017 | Published: 12 Jun 2017

Infor

What's the Pulse on the BPM World?
sponsored by Microsoft
EGUIDE: What is going on in the business process management (BPM) market? Why is India set up to be the next major market for BPM growth? How does BPM fit into the Internet of Things? Access this e-guide to get the answers to these questions.
Posted: 23 May 2017 | Published: 17 May 2017

Microsoft
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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