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Retail Channels

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Retail Channels Reports
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Retail Revolution
sponsored by
RESEARCH CONTENT: This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

Mastering multi-channel journeys – making engagement pay
sponsored by
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Case Study: Technopolis Implements a Winning Omni-Channel Retail Strategy
sponsored by IBM
WHITE PAPER: This brief case study demonstrates how to standardize online and instore retailing on a single platform. Access now and discover ways to deliver omni-channel optimization.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


Computer Weekly – 25 August 2015: Coping with a crisis
sponsored by
EZINE: In this week's Computer Weekly, IT leaders discuss their experiences of dealing with disaster and the importance of planning to ensure business continuity. Jaeger's CIO talks about bring the iconic fashion brand into the digital age. And we look at the issues around writing supplier contracts for agile software development. Read the issue now.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Case Study: How one Retailer Association Improved Sales and their Image
sponsored by IBM
CASE STUDY: This brief case study reveals what happened when a major player in the fashion retailer industry analyzed social conversations for a full year. Discover how to note key concepts that influence brand perception and purchase decisions.
Posted: 04 Aug 2015 | Published: 30 Sep 2014


2015 Guide to Retail Technologies and Strategies
sponsored by IBM
WHITE PAPER: This guide highlights effective approaches for retailers to enhance online and digital customer interactions, as well as identify financially sound business models and growth initiatives. Discover three imperatives organizations must get right and the tools to help them get there.
Posted: 03 Aug 2015 | Published: 30 Jan 2015


Shoppers Disrupted: Retailing Through the Noise
sponsored by IBM
WHITE PAPER: Continuing to put the transaction at the center of business - instead of the individual - will only work against you. This executive report lays the foundation for understanding the full potential of new technologies to enhance the customer experience.
Posted: 29 Jul 2015 | Published: 29 May 2015


Information security in the retail chain
sponsored by
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security Thesis Series looks at how automated distribution centres play a business-critical role in the retail supply chain, and any challenge to their continuous availability and the services they provide must be overcome.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Why Businesses Should Enhance the Digital Customer Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: Find out how a consumer-orientated digital strategy that spans numerous channels – your website, mobile apps and more – can help create new opportunities for your organisation.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

TOPICS:  Retail Channels
Hewlett-Packard Limited

Retail's digital future
sponsored by
ESSENTIAL GUIDE: This report highlights eight emerging technology trends in retail, some of the pioneering startups making them happen, and the data protection and privacy issues they raise.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

The Secrets of Seamless Retailing Success
sponsored by
RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.
Posted: 19 May 2014 | Published: 19 May 2014

The Digital Enterprise
sponsored by
BOOK: Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

Create a strong, dynamic customer experience
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
Posted: 20 Jan 2014 | Published: 30 Nov 2012

Hewlett-Packard Company

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Limited

Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Limited
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Limited

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.
Posted: 17 Dec 2013 | Published: 28 Feb 2013

Hewlett-Packard Limited

Optimising your OmniPayments: Consumers, payments and the future
sponsored by
ESSENTIAL GUIDE: Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.
Posted: 19 Sep 2013 | Published: 19 Sep 2013

Snapshot: Online presence of UK retailers
sponsored by
RESEARCH CONTENT: This concise report assesses the online presence of 36 of the UK's leading high street retailers.
Posted: 24 Jun 2013 | Published: 24 Jun 2013

Fair exchange protocols with anonymity and non-repudiation for payments
sponsored by
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation.
Posted: 02 May 2013 | Published: 02 May 2013

CW Buyer's Guide: Next Generation E-Commerce
sponsored by
EBOOK: In this 13-page buyer's guide, Computer Weekly looks at how retailers are turning to next‑generation e-commerce to deliver an effective online experience.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

Buyer's Guide: Customer Experience Management
sponsored by
EBOOK: In this 13-page buyer's guide, ComputerWeekly looks at the challenge facing organizations in delivering an online experience to customers that goes far beyond just a website. Additionally, explore critical actions CIOs should undertake to improve customer experience.
Posted: 09 Jun 2015 | Published: 09 Jun 2015

Mobile Checkout: Controlling Shrink With Self-Scanning
sponsored by Toshiba
WHITE PAPER: While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.
Posted: 13 May 2014 | Published: 13 May 2014


Modernize CRM and ecommerce: 4 steps
sponsored by IBM.
PODCAST: Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.
Posted: 27 Dec 2013 | Premiered: Dec 9, 2013


Computer Weekly – 8 October 2013: High street retailers fight back with multi-channel IT
sponsored by
EZINE: In this week's Computer Weekly, high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco's marketing chief explains how it works at the UK's biggest supermarket. Also, we ask how revelations about internet surveillance affect the protection of corporate information. Read the issue now.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Computer Weekly – 6 August 2013: Tech startups inspiring retail IT innovations
sponsored by
EVENT: In this week's Computer Weekly, we talk to department store John Lewis about working with tech startups to improve its multichannel retail strategy. As PC sales slump, we hear from companies moving to non-Windows devices. And the final part of our buyer's guide to data management looks at the benefits of predictive analytics.
Posted: 02 Aug 2013 | Published: 06 Aug 2013
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