Collaboration

WHITE PAPER: Customers are demanding high levels of service from a variety of new channels - channels that bring both risk and opportunity for CRM. This helpful whitepaper outlines the key capabilities of a next-generation contact center and explores the various tools you should consider for supporting a collaborative CRM initiative.

Posted: 23 May 2013 | Published: 31 Mar 2013

WHITE PAPER: This white paper details 7 steps to a successful migration from Domino to Exchange 2013. Learn more about the migration process and the key features of Exchange 2013 that will affect your migration.

Posted: 23 May 2013 | Published: 23 May 2013

WHITE PAPER: Traditional methods of software development no longer meet the requirements of today's complex IT environment. In this resource, learn how a holistic, collaborative approach to software development, with a focus on visualiztion and collaborative design, can help your organization deliver dramatic improvements in software quality.

Posted: 22 May 2013 | Published: 22 May 2013

VIRTUAL ENVIRONMENT: In this first section of SearchEnterpriseWAN.com's three-part guide on application delivery optimization, we take a look at the business and technology issues driving ADO adoption and the benefits of deploying an ADO solution.

Posted: 20 May 2013 | Premiered: 20 May 2013

VIRTUAL ENVIRONMENT: Part two of SearchEnterpriseWAN.com's three-part guide on application delivery optimization outlines a number of questions you should ask potential vendors to ensure you're deploying the best solution possible for your enterprise.

Posted: 20 May 2013 | Premiered: 20 May 2013

EGUIDE: This expert e-guide reveals must-see best practices for effectively securing your Microsoft SharePoint environment. Inside, learn how you can navigate tricky SharePoint security issues, including access control, security testing, policy and training, and more.

Posted: 16 May 2013 | Published: 16 May 2013

EGUIDE: This expert E-Guide reveals essential best practices for requirements review in agile methodologies. Inside, evaluate techniques for requirements review, discover how you can determine testability and spot missing connections, learn about the role of collaboration in agile development, and more.

Posted: 16 May 2013 | Published: 16 May 2013

WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems.

Posted: 16 May 2013 | Published: 30 Dec 2011

WHITE PAPER: This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation.

Posted: 16 May 2013 | Published: 16 May 2013

CASE STUDY: Collaborating with more than 3,000 employees dispersed across the globe can be challenging. Explore the meeting tool one of your peers adopted to help ease the task – and cut the costs.

Posted: 15 May 2013 | Published: 15 May 2013

CASE STUDY: Uncover the screen-sharing and meeting-tool application one of your peers uses to facilitate communications across their dispersed organization without breaking the bank.

Posted: 15 May 2013 | Published: 15 May 2013

WHITE PAPER: Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices.

Posted: 15 May 2013 | Published: 15 May 2013

WHITE PAPER: Uncover the four phases of a successful communications endpoint implementation and review considerations to keep in mind before, during, and after the deployment process.

Posted: 15 May 2013 | Published: 31 Dec 2012

WEBCAST: This webcast explains how the bring-your-own-app (BYOA) trend is impacting the modern workplace. Inside, discover what BYOA means for collaboration, learn how IT is responding to this trend, find advice to help you achieve BYOA success, and more.

Posted: 14 May 2013 | Premiered: May 14, 2013

WHITE PAPER: Get advice on building a comprehensive business case for unified communications (UC) adoption and view the many benefits UC has to offer, as well as alternative approaches you could use for implementation.

Posted: 14 May 2013 | Published: 31 Aug 2012

WEBCAST: This crucial webcast examines a desktop virtualization solution that incorporates both voice and video communication right on users' desktops, allowing for instant collaborations that go through the endpoints, rather than the data center, to provide a seamless experience.

Posted: 14 May 2013 | Premiered: May 14, 2013

EGUIDE: This four-part expert handbook explores SAP's software options for social media analytics, and investigates how they stack up against other vendors so that you can choose the right textual analysis tool for your business.

Posted: 10 May 2013 | Published: 10 May 2013

VIRTUAL ENVIRONMENT: This virtual classroom will provide SharePoint administrators and collaboration, content and IT managers with insight on the features and functionality in SharePoint 2013 and advice on how to manage successful deployments of the upgraded collaboration and enterprise content management platform.

Posted: 08 May 2013 | Premiered: 14 May 2013

WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.

Posted: 07 May 2013 | Published: 31 Jan 2013

WHITE PAPER: One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!

Posted: 07 May 2013 | Published: 19 Apr 2013

WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!

Posted: 07 May 2013 | Published: 10 Apr 2013

WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.

Posted: 07 May 2013 | Published: 31 Jul 2012

WHITE PAPER: This Nemertes Research paper analyzes the network, hardware, and operational costs of four of today's leading video conferencing vendors' solutions to help you understand the true TCO of video conferencing.

Posted: 06 May 2013 | Published: 31 Dec 2012

WHITE PAPER: As mobility and BYOD take over the enterprise, it is crucial to note that traditional video conferencing solutions are ill-equipped to handle the change. This paper outlines value of mobile video collaboration and unveils the top requirements that will help you achieve success.

Posted: 06 May 2013 | Published: 06 May 2013

WHITE PAPER: In this blog post from an industry insider, explore a revolutionary multi-platform development environment that allows multiple distributed teams to work together on software development, streamlining the app dev lifecycle.

Posted: 22 May 2013 | Published: 09 May 2013