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DEFINITION: Social networking is the practice of expanding the number of one's business and/or social contacts by making connections through individuals. While social networking has gone on almost as long as societies themselves have existed, the unparalleled potential of the Internet to promote such connections is only now being fully recognized and exploited, through Web-based groups established for that purpose.  … 

Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
Social Computing Reports
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How Violin Systems Drives Compelling Value for Enterprises
sponsored by Violin Systems
ANALYST REPORT: IDC profiles the evolving all-flash market in this analyst report, with particular attention given to AFA vendor Violin Systems and their role in servicing the needs of performance-sensitive workloads as the industry transitions from SCSI to NVMe technology. To stay on top of the latest developments, view the report here.
Posted: 12 Apr 2019 | Published: 12 Apr 2019

Violin Systems

Provide Security Maintains an Edge with Team communications
sponsored by Motorola, Inc.
WHITE PAPER: Private security teams must integrate seamlessly into a company's existing communications networks. Download this white paper and explore the capabilities of Motorola Team Communications for clear, instant, communication from any location.
Posted: 21 Aug 2018 | Published: 31 Dec 2016

Motorola, Inc.

MicroScope: Grasp the social networking opportunity
sponsored by MicroScope
EZINE: An issue looking at the issues around social media, the growth in unclouding and some security industry predictions for the year ahead.
Posted: 02 Jan 2018 | Published: 02 Jan 2018

MicroScope

Safety Meshing: Hybrid trust models in social networks for end-to-end encryption
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security Thesis series looks at an alternative approach to end-to-end encryption.
Posted: 13 Sep 2017 | Published: 13 Sep 2017

ComputerWeekly.com

The Public Sector Guide to Social Media Strategy and Policy
sponsored by Smarsh
RESOURCE: This guide outlines some practical steps you can take to develop a social media strategy and policy to help gain the maximum value from your online efforts.
Posted: 15 Jun 2017 | Published: 15 Jun 2017

Smarsh

Transformers: How machines are changing every sector of the economy
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ComputerWeekly.com

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO

Social Engineering in IT Security
sponsored by ComputerWeekly.com
BOOK: This extract from Sharon Conheady's book, Social Engineering in IT Security, gives an overview of Social Engineering techniques and explains how organisations can protect themselves.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

ComputerWeekly.com

Gartner: How CIOs should prepare for optimising IT in the digital economy
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analyst Michael Smith argues that CIOs should adopt a dual approach to supporting the enterprise's transformation to the digital economy.
Posted: 09 Sep 2014 | Published: 09 Sep 2014

ComputerWeekly.com

Gartner: The rise of the Chief Data Officer and what it means for IT leaders
sponsored by ComputerWeekly.com
ANALYST BRIEF: CIOs should view the Chief Data Officer as a peer and a partner who will enable them to focus on the job they already have, says Gartner analyst Debra Logan.
Posted: 09 Sep 2014 | Published: 09 Sep 2014

ComputerWeekly.com

RSA's Digital Journey
sponsored by ComputerWeekly.com
PRESENTATION: Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation.
Posted: 22 Aug 2014 | Published: 22 Aug 2014

ComputerWeekly.com

Video, Live Chat Usher in Multichannel Customer Service Challenges
sponsored by BoldChat - LogMeIn
EGUIDE: Customers are demanding real-time customer service and contact centers are being forced to respond. Explore the pros and cons of 4 main communication channels, how to use customer data to your advantage, and how you can achieve multichannel customer service success.
Posted: 20 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

Customer Engagement Strategies Hinge on Social Media Savvy
sponsored by Bazaarvoice
EGUIDE: Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool.
Posted: 20 Oct 2016 | Published: 19 Oct 2016

Bazaarvoice

Social Collaboration Tools Open Doors to Productivity
sponsored by Hewlett Packard Enterprise
EGUIDE: Enterprise social collaboration means more than office chitchat. When done right, it can boost employee productivity by encouraging participation and open communication. Dominic Namnath, CIO at Tri-Counties Regional Center, a non-profit based in Santa Barbara, California, explains the value of enterprise social collaboration.
Posted: 29 Aug 2016 | Published: 22 Aug 2016

Hewlett Packard Enterprise

Social Media Monitoring Long on Promise, Short on Results
sponsored by SearchContentManagement
EBOOK: Every company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
Posted: 03 Aug 2016 | Published: 04 Aug 2016

SearchContentManagement

Where's the Collaboration in Enterprise Collaboration Tools?
sponsored by SearchContentManagement
EGUIDE: Enterprise collaboration tools can help generate sales, reduce costs and connect dispersed workers. So why are many companies hesitant to use them? In this e-guide, you'll ensure strong governance policies are at the heart of your enterprise-wide collaboration strategy and learn the secrets of collaboration success.
Posted: 03 Mar 2016 | Published: 02 Mar 2016

SearchContentManagement

Building an Effective BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, explore 4 best practices for avoiding setbacks over the course of BPM projects, including: ensure resources are aligned with reality and business priorities, manage expectations for change early and often, and 2 more. Additionally, find out how BPM drivers—including cloud, mobile, and social— shouldn't impact processes.
Posted: 12 Feb 2016 | Published: 08 Feb 2016

Kofax from Lexmark

Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest
sponsored by Microsoft
EGUIDE: Discover how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses and get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

CRM Analytics: How to Make the Most of Customer Data
sponsored by SearchCRM
EBOOK: The right combination of technology and human resources behind CRM analytics can provide a competitive advantage. Discover how you can empower sales, marketing, and customer service teams to make smarter, data-driven decisions with CRM analytics.
Posted: 22 Jan 2016 | Published: 22 Jan 2016

SearchCRM

How Michigan State University Calculates Likelihood of Philanthropic Engagement
sponsored by IBM
CASE STUDY: This case study describes how MSU leveraged business intelligence and predictive analytics to gain deep insight into an individual alum's potential to give.
Posted: 20 Feb 2015 | Published: 30 Jan 2015

IBM

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior
sponsored by IBM
WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
Posted: 20 Feb 2015 | Published: 31 Jan 2013

IBM

3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Salesforce.com

Moving Forward with CRM: Key Trends and Technologies
sponsored by IBM
EGUIDE: This expert e-guide uncovers key CRM technologies and trends, and explores the best ways to measure the real value of an investment in social CRM.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

IBM

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM
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