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DEFINITION: Social networking is the practice of expanding the number of one's business and/or social contacts by making connections through individuals. While social networking has gone on almost as long as societies themselves have existed, the unparalleled potential of the Internet to promote such connections is only now being fully recognized and exploited, through Web-based groups established for that purpose.  … 

Social Computing definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
Social Computing Reports
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Provide Security Maintains an Edge with Team communications
sponsored by Motorola, Inc.
WHITE PAPER: Private security teams must integrate seamlessly into a company's existing communications networks. Download this white paper and explore the capabilities of Motorola Team Communications for clear, instant, communication from any location.
Posted: 21 Aug 2018 | Published: 31 Dec 2016

Motorola, Inc.

Workplace by Facebook: Virgin Atlantic Case Study
sponsored by Workplace by Facebook
VIDEO: Watch this video on how Workplace by Facebook helped international airline Virgin Atlantic collaborate worldwide and foster new connections between employees.
Posted: 22 Jun 2018 | Premiered: 15 Jun 2018

Workplace by Facebook

Discover how Campbell Soup served up a double helping of employee engagement with Workplace by Facebook
sponsored by Workplace by Facebook
VIDEO: In this video about Campbell's Soup Company, explore how they're using Facebook's business collaboration tool which is enabling them to realize a 120% increase in readership, 234% increase in comment frequency, and more.
Posted: 19 Jun 2018 | Premiered: 15 Jun 2018

Workplace by Facebook

How to Identify the Right Tools, Technology and Talent to Get More Done
sponsored by Evernote
RESOURCE: Many SMBs are keen to adopt technology tools in some areas of their business but they tend to stick to archaic collaboration processes. Automating manual collaborative processes does not need to be difficult. This resource details 6 steps for selecting automated collaboration technologies for your business.
Posted: 15 Jun 2018 | Published: 15 Jun 2018

Evernote

MicroScope: Grasp the social networking opportunity
sponsored by MicroScope
EZINE: An issue looking at the issues around social media, the growth in unclouding and some security industry predictions for the year ahead.
Posted: 02 Jan 2018 | Published: 02 Jan 2018

MicroScope

Safety Meshing: Hybrid trust models in social networks for end-to-end encryption
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security Thesis series looks at an alternative approach to end-to-end encryption.
Posted: 13 Sep 2017 | Published: 13 Sep 2017

ComputerWeekly.com

The Public Sector Guide to Social Media Strategy and Policy
sponsored by Smarsh
RESOURCE: This guide outlines some practical steps you can take to develop a social media strategy and policy to help gain the maximum value from your online efforts.
Posted: 15 Jun 2017 | Published: 15 Jun 2017

Smarsh

Transformers: How machines are changing every sector of the economy
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ComputerWeekly.com

How to Reduce Your Organization's Digital Attack Surface & Cyber Risk
sponsored by IntSights
ANALYST REPORT: Download this Forrester Research report to discover best practices and the best DRP tools to keep your organization protected.
Posted: 07 Aug 2018 | Published: 30 Jun 2018

IntSights

Microsoft Lays Out Linkedin CRM Strategy
sponsored by Microsoft
RESEARCH CONTENT: Per Nuclear Research, Microsoft Relationship Sales users can receive a 12%-15% sales productivity boost. Access this research note for an overview of the solution.
Posted: 17 Jan 2018 | Published: 30 Jun 2017

Microsoft

The Multichannel Customer Care Report
sponsored by Zendesk
RESEARCH CONTENT: Today's customer wants the personalized experience of human communication but expects the speed and ease of automated services – thereby creating a paradoxical conundrum for businesses. Uncover the key findings of this 2017 customer care report to learn about multichannel strategies for meeting rising expectations.
Posted: 19 Apr 2017 | Published: 19 Apr 2017

Zendesk

Video, Live Chat Usher in Multichannel Customer Service Challenges
sponsored by BoldChat - LogMeIn
EGUIDE: Customers are demanding real-time customer service and contact centers are being forced to respond. Explore the pros and cons of 4 main communication channels, how to use customer data to your advantage, and how you can achieve multichannel customer service success.
Posted: 20 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

Customer Engagement Strategies Hinge on Social Media Savvy
sponsored by Bazaarvoice
EGUIDE: Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool.
Posted: 20 Oct 2016 | Published: 19 Oct 2016

Bazaarvoice

Social Collaboration Tools Open Doors to Productivity
sponsored by Hewlett Packard Enterprise
EGUIDE: Enterprise social collaboration means more than office chitchat. When done right, it can boost employee productivity by encouraging participation and open communication. Dominic Namnath, CIO at Tri-Counties Regional Center, a non-profit based in Santa Barbara, California, explains the value of enterprise social collaboration.
Posted: 29 Aug 2016 | Published: 22 Aug 2016

Hewlett Packard Enterprise

Social Media Monitoring Long on Promise, Short on Results
sponsored by SearchContentManagement
EBOOK: Every company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
Posted: 03 Aug 2016 | Published: 04 Aug 2016

SearchContentManagement

InterSystems Caché gives PCS an advantage in cloudbased social media management applications
sponsored by InterSystems
CASE STUDY: Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.
Posted: 13 Jul 2016 | Published: 29 Aug 2014

InterSystems

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya TSG
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Leveraging Digital Communications Platforms to Reach the Modern Consumer
sponsored by Mitel
WHITE PAPER: Today's customers demand flexibility from their digital interactions. Discover how you can provide seamless, satisfying digital experiences to your customers through email, text, web chat, and social media in this white paper now.
Posted: 04 May 2016 | Published: 04 May 2016


Where's the Collaboration in Enterprise Collaboration Tools?
sponsored by SearchContentManagement
EGUIDE: Enterprise collaboration tools can help generate sales, reduce costs and connect dispersed workers. So why are many companies hesitant to use them? In this e-guide, you'll ensure strong governance policies are at the heart of your enterprise-wide collaboration strategy and learn the secrets of collaboration success.
Posted: 03 Mar 2016 | Published: 02 Mar 2016

SearchContentManagement

Building an Effective BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, explore 4 best practices for avoiding setbacks over the course of BPM projects, including: ensure resources are aligned with reality and business priorities, manage expectations for change early and often, and 2 more. Additionally, find out how BPM drivers—including cloud, mobile, and social— shouldn't impact processes.
Posted: 12 Feb 2016 | Published: 08 Feb 2016

Kofax from Lexmark

Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest
sponsored by Microsoft
EGUIDE: Discover how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses and get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

CRM Analytics: How to Make the Most of Customer Data
sponsored by SearchCRM
EBOOK: The right combination of technology and human resources behind CRM analytics can provide a competitive advantage. Discover how you can empower sales, marketing, and customer service teams to make smarter, data-driven decisions with CRM analytics.
Posted: 22 Jan 2016 | Published: 22 Jan 2016

SearchCRM

Collaboration and Messaging Apps in the Enterprise
sponsored by Magnet
EGUIDE: In this expert e-guide, learn how new, real-time collaboration tools are driving greater productivity in the business, but more importantly, learn why CIOs should still keep an eye on the consumer messaging market.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magnet

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

Creating an Effective Social Media Strategy
sponsored by Microsoft
EGUIDE: In this expert e-guide, learn how to use social media intelligently to engage customers and build credibility online. Additionally, learn why organizations need to make sure their company culture is conducive to implementing a social CRM program before they can take full advantage of social media.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

Microsoft
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