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ALSO CALLED: Labor Market, Occupations, Workforce, Information Technology Workforce, Jobs, IT Profession, Labor
DEFINITION: This directly relates to the human factor (people) studies of a high technology workforce.
IT Workforce Reports
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CW Nordics August 2019: Copenhagen woos tech startups
sponsored by ComputerWeekly.com
EZINE: Copenhagen offers all the advantages startups need to get off the ground and many are setting up with the intention of staying there for the long haul. Also read how Nordic shipping giant Maersk is changing its approach to IT as nimble competitors strip complexity from the business of logistics.
Posted: 07 Aug 2019 | Published: 22 Aug 2019

ComputerWeekly.com

Keep Your Data Center Skills Sharp
sponsored by TechTarget
RESOURCE: Inside this guide, learn how to keep your data center skills up to par with today's technology demands.
Posted: 03 Aug 2019 | Published: 03 Aug 2019

TechTarget

CIO Trends #9
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
Posted: 01 Aug 2019 | Published: 01 Aug 2019

ComputerWeekly.com

Gartner: Five pitfalls for a new CIO to avoid
sponsored by ComputerWeekly.com
EGUIDE: Incoming CIOs have around 100 days to set themselves up with a smooth runway to success. The good news is that countless CIOs have already gone through the rigmarole and made the mistakes so that you don't have to. Here are five common mistakes a new CIO should try to avoid.
Posted: 01 Aug 2019 | Published: 01 Aug 2019

ComputerWeekly.com

CIO Coffee Talks: The Evolution of the CIO's Role
sponsored by Dimension Data
WEBCAST: Today's CIO role is no longer solely focused on managing the IT arm of the business. Instead, it's morphing into a role centered on adding new business value. Tune in to hear two IT industry experts weigh in with their thoughts on the evolution of the CIO role.
Posted: 29 Jul 2019 | Premiered: Jul 29, 2019

Dimension Data

Overcome the Technology Distractions that Cost Productivity
sponsored by Citrix
ANALYST REPORT: Without the right tools in hand – be it applications or devices – workforce productivity can quickly turn into workforce distraction. Inside, uncover the truths behind workplace technology distractions, and find out what it takes to support the productivity of a digitally-savvy workforce without having to rely on massive investments.
Posted: 25 Jul 2019 | Published: 31 Dec 2018

Citrix

Productivity and Employee Practices
sponsored by Teleware
WHITE PAPER: Four in five companies report growing skills gaps as a primary concern. But what can companies do to attract and retain skilled talent? The answer is surprisingly simple: by offering flexible work options. Inside, find out why flexible working options are such a coveted employment perk in today's world.
Posted: 16 Jul 2019 | Published: 16 Jul 2019

Teleware

ITIL Certification: Cost & Benefit Analysis
sponsored by BMC
RESOURCE: Is earning an ITIL certification worth the investment? Jump into this blog post to weigh the costs and the benefits of an ITIL certification at varying levels – and learn how to determine if it's the right move for your career.
Posted: 10 Jul 2019 | Published: 12 Nov 2018

BMC

7 Tips to Get New Engineers Ready to Be On-Call
sponsored by Atlassian
WHITE PAPER: For new engineers, shouldering the shared on-call responsibilities that DevOps encourages can seem like a daunting task. Inside, uncover 7 tips for prepping your newest engineers for their upcoming on-call responsibilities – including configuring notification alerts, tech stack training advice, and more.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

The Changing Role of the IT Manager
sponsored by ProAct
WHITE PAPER: Striking a balance between IT in its traditional support function and IT as a value-adding entity is no easy feat. Keep reading to find out nine key recommendations for IT managers on how to continuously develop their careers and keep in tune with current and upcoming shifts in the industry.
Posted: 21 Jun 2019 | Published: 21 Jun 2019

ProAct

Overcoming the Growing IBM i Skills Gap
sponsored by Connectria
WHITE PAPER: The IBM i OS recently reached an important milestone: its thirtieth birthday. But while its longevity is undoubtedly a testament to its power, there is a growing skills gap as IBM i admins become scarcer and scarcer. Inside, learn how to overcoming this talent gap and keep your mission-critical applications running long into the future.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

Connectria

Raising the Bar for Digital Employee Experience
sponsored by Freshworks
WHITE PAPER: In this white paper, discover 7 ways your IT service desk can contribute to a positive employee experience. Explore the technologies raising the bar for digital employee experience, and see what your service desk can do to improve employee satisfaction across your organization.
Posted: 06 Jun 2019 | Published: 06 Jun 2019

Freshworks

MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE: Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019

MicroScope

Workforce Transformation: A Guide and Checklist for Change
sponsored by Dell Technologies
WHITE PAPER: Discover how organizations from the private sector to government can take steps to align their workforce culture with modernization efforts. Inside, you'll also find a best practices checklist to gauge the status of your workforce.
Posted: 15 May 2019 | Published: 15 May 2019

TOPICS:  CIOs | IT Workforce
Dell Technologies

CW Benelux - May-July 2019: A new vision for hackers
sponsored by ComputerWeekly.com
EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now.
Posted: 03 May 2019 | Published: 03 May 2019

ComputerWeekly.com

Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Eight Essential Skills Your Technical Team Should Possess
sponsored by SkillSoft Corporation
WHITE PAPER: Worker knowledge and technical proficiencies are a key component of the traditional IT department's value proposition. But as technology continues to advance at break-neck speeds, gaps in employee skillsets are unavoidable. Learn how embedding eight essential skills within your IT team can keep your department up-to-date and invaluable.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

SkillSoft Corporation

The Future of IT Service and Support
sponsored by TeamViewer
WHITE PAPER: Recent research concludes that companies who offer flexible work arrangements report higher job satisfaction, lower employee attrition, and a stronger company image overall. Find out how to keep IT support and self-service capabilities up to par for all employees and customers, regardless of location or access point.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

TeamViewer

Hidden Challenges of On-Call Rotations with Engineers, Developers, and SREs
sponsored by xMatters, Inc.
WHITE PAPER: Inside this guide, find out how to tackle the challenges that on-call SRE rotation scheduling can bring – from distributing on-call days fairly to ensuring the correct skillsets are being utilized in the right places.
Posted: 26 Mar 2019 | Published: 26 Mar 2019

xMatters, Inc.

AWS re:Invent 2018 Recap: Incident Management for the Future
sponsored by xMatters, Inc.
VIDEO: Tune in to hear from two IT industry experts as they discuss incident response best practices, toolchain orchestration tips, and their predictions on what to expect from incident and event management technology in the near future.
Posted: 25 Mar 2019 | Premiered: 28 Nov 2018

xMatters, Inc.

5 Tips for Hiring Transformational Talent
sponsored by Samsung Electronics
RESOURCE: Inside this insight piece, read through five tips for finding, hiring, and hanging on to talent within your IT and technology teams that can propel your company's journey into digital transformation.
Posted: 21 Mar 2019 | Published: 06 Jul 2018

Samsung Electronics

Multi-pronged approach to cyber security professional development
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we look at why organisations lack basic prevention, detection and response capabilities. Also, while mastering security basics should always be a top priority, the challenges in securing critical infrastructure and the internet of things provide ample opportunity for further professional development.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

ComputerWeekly.com

IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Pricing IT Services: A Complete E-book
sponsored by ConnectWise
EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.
Posted: 05 Mar 2019 | Published: 31 Dec 2018

ConnectWise

8 Biggest Mistakes IT Practitioners Make
sponsored by Splunk
WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.
Posted: 13 Feb 2019 | Published: 13 Feb 2019

Splunk
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