Customer Self Service Reports

Computer Weekly – 14 November 2017: How fashion is turning to tech to get closer to customers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now.
Posted: 08 Feb 2021 | Published: 10 Nov 2017

TechTarget ComputerWeekly.com

Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
Posted: 23 Feb 2024 | Published: 27 Feb 2024

TechTarget ComputerWeekly.com

Top 10 retail technology stories of 2019
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing?
Posted: 08 Feb 2021 | Published: 24 Dec 2019

TechTarget ComputerWeekly.com

How Sales and Marketing Can Thrive on Real Purchase Intent
sponsored by TechTarget
WEBCAST: More than half of B2B brands say they rely on purchase intent data, yet research suggests most marketers lack access to the people actually exhibiting intent. Watch this video to see how TechTarget’s publisher-based model provides access to the active, opted-in prospects you need to hit your KPIs and grow your business.
Posted: 08 Feb 2021 | Premiered: Apr 9, 2020

TechTarget

Computer Weekly - 11 January 2022: How Pepsi is taking digital to the max
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to PepsiCo's digital director about delivering innovation in customer experience. Our first buyer's guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now.
Posted: 10 Jan 2022 | Published: 11 Jan 2022

TechTarget ComputerWeekly.com

Computer Weekly – 20 March 2018: Where neuroscience meets technology
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with Universal Credit. And we look at how AI can help improve cyber security. Read the issue now.
Posted: 08 Feb 2021 | Published: 16 Mar 2018

TechTarget ComputerWeekly.com

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line
sponsored by Avaya Inc.
WHITE PAPER: This white paper provides the three best practices for today's profitable contact centers.
Posted: 20 Jun 2008 | Published: 01 Feb 2005

Avaya Inc.

Retail Fashion Market RFID Solutions
sponsored by Motorola Solutions
WHITE PAPER: This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
Posted: 22 Jul 2008 | Published: 01 Jan 2007

Motorola Solutions

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation