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DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white  … 

Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
Web 2.0 Reports
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The Future of E-Commerce
sponsored by Instart
RESOURCE: Download this infographic to learn more about the state of e-commerce, and prepare for a successful future with predictions and insights about digital experience automation tools.
Posted: 17 Apr 2019 | Published: 17 Apr 2019

Instart

3 Big Predictions You Should Know for eCommerce in 2019
sponsored by Instart
RESOURCE: Download this blog post to learn more about what you need to know to continue delivering amazing web experiences while keeping your customers safe.
Posted: 17 Apr 2019 | Published: 17 Apr 2019

Instart

Delivering on a Full Funnel Strategy for High-Velocity Sales and Marketing
sponsored by TechTarget
CASE STUDY: Download this case study to learn how partnering with TechTarget allowed Turbonomic to deliver on a full funnel strategy for high-velocity sales and marketing, and examine the impact of TechTarget's Priority Engine platform on Turbonomic's brand performance.
Posted: 11 Apr 2019 | Published: 11 Apr 2019

TechTarget

Case Study: Mathematica Enhances Customer and Employee Experiences
sponsored by Coveo
CASE STUDY: Download this case study to find out why Mathematica sought to implement a search software that could also seamlessly integrate with their existing web content management system, and what led them to a partnership with Coveo.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Coveo

The Road Less Taken in Media: How a Smart(er) Engine Could Be the Competitive Edge
sponsored by SoftServe
WHITE PAPER: Download this white paper to learn why building a personalized recommendation engine requires an approach that utilizes multiple processes, and take a closer look at the machine learning behind these engines.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

SoftServe

Engage Your Audience with Interactive Webinars
sponsored by Zoom Video Communications
CASE STUDY: Read this white paper to learn about a video communications system that is designed to be easy to use and intuitive—enabling you to engage your audience through HD video and audio, broadcast your event to Facebook Live and YouTube, identify quality leads with reporting and analytics, and more.
Posted: 04 Feb 2019 | Published: 04 Feb 2019

Zoom Video Communications

Need for Speed:Using the Cloudfor Faster Page Load Times
sponsored by Cloudinary
EGUIDE: Read this expert guide for an overview of how Concourse Media chose, tested and implemented a cloud content management system, and the benefits they've experienced so far.
Posted: 07 Sep 2018 | Published: 31 Jan 2018

Cloudinary

Everything You Need to Know About Digital Asset Management
sponsored by Cloudinary
EGUIDE: Digital asset management is changing the way businesses produce and share virtual content. Read this expert guide to learn about cloud and on-prem DAM platforms and how they can simplify the way you manage digital content.
Posted: 31 Aug 2018 | Published: 30 Jun 2018

Cloudinary

Create a Better User Experience Through Visual Storytelling
sponsored by Cloudinary
VIDEO: 88% of customers are unlikely to return after an unpleasant website experience, according to Adobe. Watch this webcast to learn about a digital asset management platform that can help simplify the creation, sharing and storing process for your organization's visual web content, enabling you to provide a better user experience.
Posted: 30 Aug 2018 | Premiered: 24 Aug 2018

Cloudinary

Taking a Collaborative Approach to DAM: the Importance of Marketing and IT Synergy
sponsored by Cloudinary
WHITE PAPER: Before you decide which digital asset management platform (DAM) to use, you need to ensure it can integrate with your current systems. Read this blog post to learn how you can help your IT and marketing department implement a DAM.
Posted: 29 Aug 2018 | Published: 29 Aug 2018

Cloudinary

Don't Let Your Digital Assets Become a Liability
sponsored by Cloudinary
WHITE PAPER: Creating engaging visual content can help your business attract and retain customers. But if the visual content doesn't load quickly it can cause consumers to go elsewhere to buy products. Read this blog post to learn how you can effectively maintain engaging visual content with digital asset management.
Posted: 28 Aug 2018 | Published: 19 Jun 2017

Cloudinary

Digital Asset Management: Enabling Visual Storytelling
sponsored by Cloudinary
WHITE PAPER: A well-executed and personalized experience requires brands to optimize their visual content for consumption across every device and channel—not just the web. Download this guide to find out how you can manage your digital assets while providing the optimal user experience on any platform.
Posted: 28 Aug 2018 | Published: 28 Aug 2018

Cloudinary

4 AI Quick Hits You Can Add to Your Enterprise Search App Right Now
sponsored by Lucidworks
WHITE PAPER: An increasing number of organizations are realizing the benefits of integrating machine learning or AI with their website's search feature. Download this report to learn the 4 changes you could make to your search function to create a better user experience.
Posted: 03 Aug 2018 | Published: 03 Aug 2018

Lucidworks

How to Bolster Your Businesses' Self-Service and Improve Customer Experience
sponsored by Coveo
EBOOK: 96% of customers feel disloyal to a brand after a high-effort interaction. But what does it take to enable great self-service? Access this e-book to explore 5 capabilities that are going to strengthen your self-service, raise case deflection, improve customer experience, and bolster your bottom line.
Posted: 04 Nov 2016 | Published: 04 Nov 2016

Coveo

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO

WCM's New Role: Targeted Customer Experience
sponsored by Sitecore
EGUIDE: Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
Posted: 09 Dec 2016 | Published: 07 Dec 2016

Sitecore

Security Challenges in Healthcare Social Media Usage
sponsored by Actiance
EGUIDE: In this e-guide, Jeani Park, senior director at an Internet and mobile device monitoring company, answers questions about security challenges that healthcare organizations face when it comes to social media. Discover best practices for governing use of social media in a hospital or practice so that you can ensure patient information stays secure.
Posted: 04 Apr 2016 | Published: 01 Apr 2016

Actiance

Assessing the Benefits of Social and Cloud-Based CRM Tools
sponsored by Microsoft
EGUIDE: Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest
sponsored by Microsoft
EGUIDE: Discover how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses and get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.
Posted: 02 Feb 2016 | Published: 01 Feb 2016

Microsoft

API Security Now
sponsored by SearchSecurity.com
EBOOK: Secure APIs are possible but not easy. This guide outlines the source for security risks with application program interfaces, and how to eliminate them.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

SearchSecurity.com

The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
sponsored by SearchCRM
EBOOK: Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

SearchCRM

4 Ways to Improve Your Mobile and Social CRM
sponsored by SearchCRM
EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
Posted: 28 May 2015 | Published: 28 May 2015

SearchCRM

Detailed Reviews of 19 Web Content Management Products
sponsored by Sitecore
ANALYST REPORT: This resource reviews the performance of nineteen different WCM products, explaining each one's strengths and weaknesses in detail.
Posted: 04 Mar 2015 | Published: 09 Oct 2014

Sitecore

How Michigan State University Calculates Likelihood of Philanthropic Engagement
sponsored by IBM
CASE STUDY: This case study describes how MSU leveraged business intelligence and predictive analytics to gain deep insight into an individual alum's potential to give.
Posted: 20 Feb 2015 | Published: 30 Jan 2015

IBM

3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Salesforce.com
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