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An SRE journey to AIOp
sponsored by IBM
WHITE PAPER: Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

IBM

IBM Cloud Pak for Watson AIOps
sponsored by IBM
WHITE PAPER: CIOs of the future will be able to use IBM’s AI-powered insights platform across their IT landscapes and development toolchains to transform internal experiences, reduce risk, exceed client expectations and deliver value. Check now the features and the benefits brought by IBM Cloud Pak for Watson AIOps
Posted: 19 Jan 2021 | Published: 19 Jan 2021

IBM

Future of the MSP Industry: Research Report
sponsored by LogicMonitor
RESEARCH CONTENT: LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

Deliver Enterprise IT Automation with Red Hat and Intel
sponsored by Red Hat and Intel
WHITE PAPER: This brief covers some advanced IT automation platforms to help financial services organizations with their digital transformations. Click here to learn more about how to optimize resources, increase efficiency and automate for success.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

Red Hat and Intel

Chapter 15: Working with the Command-Line Interface
sponsored by McGraw Hill
BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

McGraw Hill

Is IT Failing the Cost Optimization Challenge?
sponsored by Insight
WHITE PAPER: During a period of unprecedented cost reduction pressures, IT analysts have identified missed opportunities for spending optimization to the tune of millions of pounds. Discover these IT savings opportunities inside and learn how to start taking advantage of them.
Posted: 28 Dec 2020 | Published: 28 Dec 2020

Insight

Why AIOps is a Game Changer for ITOps Today
sponsored by BMC
WHITE PAPER: ITOps has been revolutionary in its own right—which is causing people to question how much better AIOps can be. This guide considers the impact of ITOps and AIOps on organizations and their digital transformation and DevOps initiatives. Download the guide to see which model is the real game changer.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

BMC

Relating IT to Business Performance
sponsored by StackState
CASE STUDY: When Nationale-Nederlanden Bank was struggling to meet their SLAs, the company turned to StackState. Working with Stackstate, NN Bank was able to achieve high availability of 99.8%, increase their customer net promoter score to 11.6, and more. Download the case study to learn more about NN Bank’s experience.
Posted: 03 Dec 2020 | Published: 03 Dec 2020

StackState

The true impact of the SAP skills crunch
sponsored by Ensono Limited
RESEARCH CONTENT: Organizations are struggling to attract, retain and develop the necessary technicalskills within the IT market, especially when it comes to SAP. To further evaluate this, and its subsequent effects on companies, Ensono and Vanson Bourne teamed up to survey 100 SAP professionals. Explore their findings in this research report.
Posted: 24 Nov 2020 | Published: 24 Nov 2020

Ensono Limited

Deloitte achieves new levels of productivity and client services through global standardization
sponsored by ServiceNow
CASE STUDY: In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

Now Platform® Paris release Fact Sheet
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

The Cloud People: Safe and Continuous Development in ServiceNow
sponsored by ServiceNow
WEBCAST: In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes.
Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

ServiceNow

Introduction to Perspectium
sponsored by ServiceNow
WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Begin your modernization journey
sponsored by ServiceNow
WEBCAST: In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.
Posted: 05 Nov 2020 | Premiered: Nov 5, 2020

ServiceNow

Get ready to begin your optimization journey
sponsored by ServiceNow
VIDEO: In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.
Posted: 05 Nov 2020 | Premiered: 05 Nov 2020

ServiceNow

Resolving service requests at speed
sponsored by ServiceNow
WEBCAST: ServiceNow’s platform is the UK Department of Work & Pensions’ (DWP) go-to place for IT support - bringing a multi-channel, seamless and personalized experience to 90,000+ employees - whether a user interacts with support services online, by phone, or even in-person. Join the webinar to learn more.
Posted: 04 Nov 2020 | Premiered: Nov 4, 2020

ServiceNow

Moving from complexity to simplicity with ITSM
sponsored by ServiceNow
CASE STUDY: This topical client case illustrates the platform’s powerful out-of-the box functionality – and how it is best leveraged for a large, global IT operation such as Munich Re’s, servicing 20,000 employees and 15 data centers on 4 continents. Click this video to learn more.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

ServiceNow

Thriving in the New Normal
sponsored by OpsRamp
EBOOK: MSPs must adapt to remain relevant in the enterprise. Traditional MSPs face shrinking margins and tougher competition as the major cloud providers have vastly extended and matured their offerings. Download this eBook for 5 ways MSPs can re-pivot now, and in the coming months, to cement their place in the IT ecosystem.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

OpsRamp

Refining risk resolution for the new normal
sponsored by ServiceNow
VIDEO: If the COVID crisis has taught us anything it’s that adaptability is necessary for success. In this session, you will learn how enhancements to Advanced Risk Assessment will get you information more quickly, so you can get ahead of risks.
Posted: 02 Nov 2020 | Premiered: 02 Nov 2020

ServiceNow

Deal-Makers’ Guide to ServiceNow
sponsored by ClearEdge
ANALYST REPORT: ServiceNow sells one of the most reputable solutions on the market, but it also comes with some big spending commitments. Download this Deal-Makers’ Guide to ServiceNow to learn how you can right-size spend through inspection, planning, and execution.
Posted: 30 Oct 2020 | Published: 30 Oct 2020

ClearEdge

A to Z of new ITSM tool Implementation
sponsored by Freshworks
EBOOK: This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on: selecting your new tool, developing a relationship with your ITSM vendor, communicating & documenting your plan, and more. Grab your copy to get started.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Freshworks

Signs you need to re-evaluate your IT service delivery
sponsored by Freshworks
WHITE PAPER: As IT increasingly permeates business, the role of the service desk is also expanding. Modern CIOs are rethinking their ITSM strategies from an ROI, payback and value perspective. Explore 5 signs that you need to re-evaluate your IT service delivery in this white paper.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT for Higher Education: Graduating from connected to smart
sponsored by Freshworks
WHITE PAPER: Download this white paper to learn how you can get started deploying an IT service desk, and explore benefits like increased productivity, improved daily student life, and more.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT leaders say SAP migration is critical to business success
sponsored by Ensono Limited
RESOURCE: In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

Ensono Limited

Achieving IT Asset Management Success
sponsored by ServiceNow
EBOOK: You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

ServiceNow
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