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Automated Monitoring and Automated AIOps with OpsBridge
sponsored by Micro Focus
WEBCAST: Today’s IT environments are largely hybrid—meaning, to capture the most value from their data requires domain specific monitoring. Watch this webinar to learn how IT teams can evolve their enterprise to best meet their modern data expectations.
Posted: 15 Oct 2019 | Premiered: Oct 15, 2019

Micro Focus

Computer Weekly – 1 October 2019: The most influential women in UK technology
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
Posted: 27 Sep 2019 | Published: 01 Oct 2019

ComputerWeekly.com

The Lines Between Marketing and IT Are Blurring (And That's a Good Thing)
sponsored by Contentstack
RESOURCE: In this article, explore how martech has continued to evolve and influence marketing departments around the globe. Discover how the blurring of marketing and IT lines has influenced the rise of martech, and learn how a Contentstack headless CMS can help unburden marketing and IT teams alike.
Posted: 17 Sep 2019 | Published: 19 May 2019

Contentstack

Computer Weekly – 17 September 2019: The £1bn IT plan to modernise UK railways
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Network Rail CIO about the £1bn IT plan that underpins the modernisation of UK railways. As 5G roll-outs begin, we look at the likely enterprise applications of the new mobile network technology. And we examine the progress of cloud computing in financial services. Read the issue now.
Posted: 17 Sep 2019 | Published: 17 Sep 2019

ComputerWeekly.com

Artificial Intelligence for IT Operations SaaS And Software: The Top 15 Global Vendors 2019
sponsored by Splunk
RESEARCH CONTENT: Research In Action has evaluated AIOps solutions based on surveyed customer needs and requirements, and compiled a list of top 15 global vendors for comparison—read the results of their research here.
Posted: 14 Aug 2019 | Published: 14 Aug 2019

Splunk

5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER: Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

The Future of ITSM is Agile
sponsored by Atlassian
WHITE PAPER: Dive into this 38-page guide to read up on what's new in the latest amendments to IT Infrastructure Library (ITIL). Plus, find out how to use the new ITIL 4 framework to create a high-velocity service team of your own – while taking cues from the success of agile and DevOps methodologies.
Posted: 03 Jul 2019 | Published: 03 Jul 2019

Atlassian

The Culture and Process Change Imperative
sponsored by Red Hat
ANALYST REPORT: Inside this Harvard Business Review analysis, take a deep dive into survey results collected from real world IT and business leaders as they weigh in on their renewed, cultural and process centric digital transformation strategies – and find out what methods are the most effective.
Posted: 28 Jun 2019 | Published: 28 Jun 2019

Red Hat

Why DevOps should be the norm for all IT departments
sponsored by New Relic
JOURNAL ARTICLE: Business operations are becoming so much more fast-paced, which places more weight and stress on the shoulders of your IT department. Read this brief article, which will help you start your transition to a DevOps approach that will keep your business responsive in a fast-paced environment.
Posted: 24 Jun 2019 | Published: 23 Nov 2018

New Relic

Enterprise Collaboration: Benefits, Misalignment's, and Risks
sponsored by Adobe Systems Incorporated
WHITE PAPER: In this white paper, learn how to address common enterprise collaboration and digital transformation challenges by addressing corresponding data privacy, data security, and regulatory compliance obstacles. Additionally discover how collaboration initiatives can help your organization accelerate decision-making, increase productivity, and more.
Posted: 13 Jun 2019 | Published: 30 Jun 2018

Adobe Systems Incorporated

Hyperconverged Infrastructure For Dummies: 2019 Edition
sponsored by HPE and Intel®
EBOOK: This 65-page e-book explores the technical and business benefits that come from implementing HCI, with detailed chapters on overcoming network issues that impede HCI agility, virtualization challenges and how the cloud is changing IT, and more.
Posted: 05 Jun 2019 | Published: 21 Jan 2019

HPE and Intel®

Worldwide SMB 2019 Predictions
sponsored by HPE and Intel®
ANALYST REPORT: This study provides IDC's top 10 predictions and underlying drivers that will impact SMBs in 2019 and beyond. Read on to see how their predictions may impact your business.
Posted: 04 Jun 2019 | Published: 31 Dec 2018

HPE and Intel®

Examining the Business Impact of ITSM, Digital Workspaces, and Chatbots
sponsored by BMC
WHITE PAPER: The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren't always readily apparent – especially when making the case to business stakeholders. Inside this Forrester analysis, read through the benefits, costs, and risks associated with these investments, from ROI to expected operating costs.
Posted: 29 May 2019 | Published: 31 Jan 2019

BMC

Cognitive Service Management: The Next Stage of ITSM
sponsored by BMC
WHITE PAPER: Is traditional ITSM strategy enough to keep up with spiking user demands, now and into the future? Jump into this white paper to learn how ITSM is evolving through the steady integration of artificial intelligence and machine learning capabilities – a new methodology commonly referred to as cognitive service management (CSM).
Posted: 28 May 2019 | Published: 28 May 2019

BMC

MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE: Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019

MicroScope

Infographic: 2019 IT Priorities - UKI
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
Posted: 20 May 2019 | Published: 20 May 2019

ComputerWeekly.com

The Rise of AIOps, Explained
sponsored by ServiceNow
ESSENTIAL GUIDE: AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT's value to the greater business? Continue reading to uncover more .
Posted: 02 May 2019 | Published: 01 May 2019

ServiceNow

Buyer's Guide to Choosing The Right Remote Support Tool
sponsored by LogMeIn Rescue
WHITE PAPER: This buyer's guide can help you select the remote support tool that will work best for your organization. Inside, explore five critical purchase considerations you should focus on before you make a final decision.
Posted: 01 May 2019 | Published: 01 May 2019

LogMeIn Rescue

Eight Essential Skills Your Technical Team Should Possess
sponsored by SkillSoft Corporation
WHITE PAPER: Worker knowledge and technical proficiencies are a key component of the traditional IT department's value proposition. But as technology continues to advance at break-neck speeds, gaps in employee skillsets are unavoidable. Learn how embedding eight essential skills within your IT team can keep your department up-to-date and invaluable.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

SkillSoft Corporation

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow

Infographic: 2019 Europe IT Priorities - General Trends
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

ComputerWeekly.com

How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
CASE STUDY: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs.
Posted: 22 Mar 2019 | Published: 22 Mar 2019

ServiceNow

Time Warner Enhances Visibility and Service Quality
sponsored by ServiceNow
CASE STUDY: Learn how Time Warner moved from multiple disconnected monitoring tools and manual maintenance processes to an automated approach, providing seamless integration between CMDB and event management systems – and ultimately increasing the value-add of their ITSM processes.
Posted: 20 Mar 2019 | Published: 20 Nov 2018

ServiceNow

Define IT Services for Future Success
sponsored by ServiceNow
WHITE PAPER: Download this white paper for a look into IT services best practices, action plans, and other resources designed to help whip your IT service quality into shape – and perhaps meet idealist IT goals in the process.
Posted: 14 Mar 2019 | Published: 14 Mar 2019

ServiceNow

The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018

ConnectWise
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