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IT Services Reports
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020

ComputerWeekly.com

IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now.
Posted: 19 Oct 2020 | Published: 20 Oct 2020

ComputerWeekly.com

Red Hat, IBM and SAP: Collaborating on Bridging the Intelligent Enterprise with a Cloud-Native Future
sponsored by Red Hat
WHITE PAPER: As new developments emerge in the cloud, companies are starting to realize that open, flexible solutions are needed to ensure their IT architecture can deal with whatever change the future brings. Read on to learn how Red Hat is partnering with IBM and SAP to create open, consistent development experiences across VMs, containers, and more.
Posted: 16 Oct 2020 | Published: 25 Jun 2020

Red Hat

Technical Managing Commercial and Custom Applications in a Hybrid Environment
sponsored by SolarWinds, Inc.
PRODUCT DEMO: Access this white paper to learn the 6 key challenges facing application monitoring, discover the SolarWinds solutions designed to help, and watch demos that show them in action.
Posted: 15 Oct 2020 | Premiered: 15 Oct 2020

SolarWinds, Inc.

Reduce the Complexity of Application Performance Management (APM) With SolarWinds
sponsored by SolarWinds, Inc.
WEBCAST: Application performance issues are very visible issues that can cause degradations or total outages. As a result of these, users can get frustrated and they can impact business operations. In this webcast, listen as John O’Callaghan and Nigel Douglas discuss how you can simplify your Application Performance Management (APM) with SolarWinds.
Posted: 09 Oct 2020 | Premiered: Oct 9, 2020

SolarWinds, Inc.

IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020

ServiceNow

IT Consolidation - What’s Next for Government and Education Modernization Initiatives?
sponsored by SolarWinds, Inc.
WHITE PAPER: In order to realize the full value of IT consolidation, organizations must also consolidate their IT operations management (ITOM) tools. Access this white paper to learn the 5 steps to enhance your organization’s IT consolidation with tool consolidation and the 8 benefits it can bring.
Posted: 09 Oct 2020 | Published: 09 Oct 2020

SolarWinds, Inc.

The Automated Enterprise: Unify People and Processes
sponsored by Red Hat
EBOOK: Access this ebook to learn how IT automation and Ansible work at the enterprise level to transform network, infrastructure, security, DevOps, and other IT services.
Posted: 08 Oct 2020 | Published: 08 Oct 2020

Red Hat

Comparing Top IT Vendor Risk Management Tools
sponsored by ServiceNow
RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started.
Posted: 07 Oct 2020 | Published: 24 Aug 2020

ServiceNow

For Everything-as-a-Service: HPE GreenLake is at Your Service
sponsored by Datacentrix and HPE
WHITE PAPER: Consumption-based IT services are an easy way to ensure that your company is only spending what’s needed--freeing up more resources for value-adding tasks instead. Unsure what consumption-based IT has to do with costs? Dive inside to learn more.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

Datacentrix and HPE

Environmental Impact of Shifting to ITaaS
sponsored by Datacentrix and HPE
DATA SHEET: New cloud computing and IT-as-a-service (ITaaS) models can have a remarkable impact on the efficiency and ultimate carbon footprint of IT infrastructure. Jump inside this brief resource to take a closer look at the environmental impacts of the cloud.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

Datacentrix and HPE

Your Monitoring Tool has Superpowers
sponsored by Centreon Software Systems
WHITE PAPER: Dive inside this white paper to learn about “smart monitoring” platforms, boasting end-to-end monitoring coupled with agile and standardized capabilities, and the role they play in a modern ITOps strategy.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Centreon Software Systems

Learn How Husqvarna moved to One IT with ServiceNow
sponsored by ServiceNow
WEBCAST: Slow IT service experiences can quickly throw a wrench into business operations—an outcome that becomes particularly severe during COVID-19 times. Tune in to this webinar to learn how Husqvarna modernized their service delivery using ServiceNow—and how your organization can, too.
Posted: 15 Sep 2020 | Premiered: Sep 15, 2020

ServiceNow

IDC Market Share
sponsored by Splunk
WHITE PAPER: Check out this white paper for an update on the IT operations management market including a market share snapshot, revenue snapshot, advice for technology suppliers, what vendor shaped the year and much more.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Splunk

How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Freshworks

Globalia Boosts Operational Efficiency with Digital Workflows from ServiceNow
sponsored by ServiceNow
CASE STUDY: Dive into this case study to learn how Globalia enhanced customer experiences and boosted operational delivery models using ServiceNow to earn unified IT service delivery.
Posted: 09 Sep 2020 | Published: 09 Sep 2020

ServiceNow

ARMA Modernizes Polish Farming Sector Services with Red Hat
sponsored by Red Hat
CASE STUDY: Access this white paper to learn about the Red Hat solution that ARMA implemented, discover the 3 key benefits that that it provided them, and see how it inspired change through Poland’s public sector.
Posted: 08 Sep 2020 | Published: 08 Sep 2020

Red Hat

The KPIs You Should Be Measuring but Probably Aren’t
sponsored by ConnectWise
WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.
Posted: 08 Sep 2020 | Published: 08 Sep 2020

ConnectWise

The KPIs You Should Be Measuring but Probably Aren’t
sponsored by ConnectWise
WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.
Posted: 08 Sep 2020 | Published: 08 Sep 2020

ConnectWise

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex

Practical Strategies for IT Cost Containment
sponsored by Service Express
RESOURCE: Access this blog post to evaluate 3 key takeaways when CFOs collaborate with IT to fuel cost management strategies in order to improve liquidity positions.
Posted: 04 Sep 2020 | Published: 04 Sep 2020


4 Pandemic Planning Considerations for IT
sponsored by Service Express
RESOURCE: Access this blog post to learn the 4 essential business function considerations to include in your pandemic planning strategy and discover the benefits of each.
Posted: 04 Sep 2020 | Published: 04 Sep 2020


CW Benelux November 2019-January 2020: Dutch banks fight money laundering
sponsored by ComputerWeekly.com
EGUIDE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
Posted: 28 Aug 2020 | Published: 28 Aug 2020

ComputerWeekly.com
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