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Next-Gen BSM: A New Path to Integrated, Service-Centric IT Availability and Performance Monitoring
sponsored by Centerity
WHITE PAPER: This paper discusses the essential requirements for successful BSM deployments, examines how next-gen BSM solutions differ from traditional alternatives, and reviews 6 technical requirements every BSM solution must meet for effective visibility. Access now for the details.
Posted: 24 Apr 2018 | Published: 30 Apr 2012

Centerity

Monitoring Business Critical Big Data Applications on FlexPod
sponsored by Centerity
RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop.
Posted: 24 Apr 2018 | Published: 24 Apr 2018

Centerity

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

Europe IT Priorities 2018
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

Case Study: Empowering Your Help Desk for Success
sponsored by Serviceaide
WHITE PAPER: An ineffective help desk system can be a major pain point for businesses, and their customers, too. Learn more about one company redefined their help desk strategy with the help of an intelligent service management solution, increasing customer satisfaction and delivering numerous efficiency benefits.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

Serviceaide

IT Automation: Relief for Your IT Organization
sponsored by VMware
WHITE PAPER: Today's digital economy demands increasing development and delivery speeds to remain competitive, increasing the pressure on already-burdened IT organizations. Discover how IT automation can offer relief for your IT organization, and in turn, your company.
Posted: 13 Apr 2018 | Published: 28 Feb 2017

VMware

Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER: An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Nampa School District's ITSM Success Story
sponsored by Serviceaide
CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

CW ANZ April 2018
sponsored by ComputerWeekly.com
EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.
Posted: 12 Apr 2018 | Published: 19 Apr 2018

ComputerWeekly.com

5 Evaluations to Make When Considering a Virtual Support Agent for ITSM
sponsored by Serviceaide
WHITE PAPER: Can AI help your ITSM? In this resource, learn about the top five questions your IT organization should address when considering a virtual support agent to determine if these solutions can be advantageous to your IT services.
Posted: 12 Apr 2018 | Published: 12 Apr 2018

Serviceaide

CW Middle East ezine April 2018
sponsored by ComputerWeekly.com
EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.
Posted: 05 Apr 2018 | Published: 12 Apr 2018

ComputerWeekly.com

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
WHITE PAPER: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018

ServiceNow

Delivering Success as a Service with SIAM
sponsored by Perspectium
CASE STUDY: As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.
Posted: 29 Mar 2018 | Published: 29 Mar 2018

Perspectium

Generating New Revenue with Monitoring-as-a-Service
sponsored by LogicMonitor
CASE STUDY: The loss of control that accompanies the move towards cloud-based IT infrastructure can make diagnosing problems more complex. Discover how a Monitoring-as-a-Service platform can improve your infrastructure's visibility and help capture new revenue.
Posted: 29 Mar 2018 | Published: 29 Mar 2018

LogicMonitor

The Implications of GDPR on IT Service Management
sponsored by Perspectium
WHITE PAPER: As GDPR reshapes data privacy and data portability regulations, IT service management will take a leading role in meeting new compliance standards. Learn how to keep your ITSM strategy synced with these regulations and the areas of IT that will be impacted most.
Posted: 28 Mar 2018 | Published: 28 Feb 2018

Perspectium

Now on Now: How Performance Analytics gives us visibility and control
sponsored by ServiceNow
EBOOK: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.
Posted: 26 Mar 2018 | Published: 26 Mar 2018

ServiceNow

Now on Now: Scaling ITSM to support business growth
sponsored by ServiceNow
EBOOK: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 26 Mar 2018 | Published: 26 Mar 2018

ServiceNow

CW Europe – March 2018
sponsored by ComputerWeekly.com
EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018

ComputerWeekly.com

Working with the Kubernetes Configuration to Deploy Containers
sponsored by Diamanti
EGUIDE: In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.
Posted: 27 Feb 2018 | Published: 19 Feb 2018

Diamanti

Computer Weekly buyer's guide to mobile app development
sponsored by ComputerWeekly.com
EBOOK: In this 14-page buyer's guide, Computer Weekly looks at their expanding variety, how they create organisational structure and what they have to offer in terms of security.
Posted: 27 Feb 2018 | Published: 27 Feb 2018

ComputerWeekly.com

Start Your Digital Transformation with SAP HANA and the Right Infrastructure
sponsored by IBM
VIDEO: This webcast dives in-depth into the benefits of running SAP HANA on IBM POWER Systems. Tune in as three experts talk through real-world cases of running HANA on POWER, and the results, including how the pair provides higher throughput to deliver fast business results, and more.
Posted: 20 Feb 2018 | Premiered: 13 Sep 2017

IBM

CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018

ComputerWeekly.com

Computer Weekly – 6 February 2018: How a digital workplace can drive innovation
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
Posted: 02 Feb 2018 | Published: 02 Feb 2018

ComputerWeekly.com

CW Benelux February 2018
sponsored by ComputerWeekly.com
EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities.
Posted: 01 Feb 2018 | Published: 01 Feb 2018

ComputerWeekly.com
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