Business of Information Technology  >   Business Management  >   CRM  >  

Mobile CRM

RSS Feed   
ALSO CALLED: mCRM, Mobile Customer Relationship Management, Wireless Customer Relationship Management, Wireless CRM
DEFINITION: The ability to use handheld devices to manage sales, sales contacts, and customer service activities.
Mobile CRM Reports
1 - 25 of 369 Matches Previous Page  |  Next Page
Create a Frictionless Digital Banking Experience With Low-Code App Dev
sponsored by OutSystems
WHITE PAPER: Read this white paper to learn how you can replace manual legacy processes and rapidly create a mobile or web app in a matter of weeks, using a single code base for Android and iOS.
Posted: 03 Dec 2018 | Published: 03 Dec 2018

OutSystems

Devices-as-a-Service Potential Set to Expand for Channel Partners and Organizations
sponsored by CompuCom Systems, Inc.
EGUIDE: This expert guide serves as your window into the DaaS market—deconstructing the DaaS growth forecast, how to become a DaaS provider should you choose to do so, and how your company can make the most of mobile services. Read on for the details.
Posted: 26 Nov 2018 | Published: 26 Nov 2018

CompuCom Systems, Inc.

6 Tips for Building a Thriving Contact Center
sponsored by Zendesk
WHITE PAPER: This white paper highlights the key reasons you need a contact center to increase customer satisfaction, reduce costs, and grow your business community. Learn more about the 6 tips for building a thriving contact center.
Posted: 29 Oct 2018 | Published: 29 Oct 2018

Zendesk

Computer Weekly – 25 September 2018: Mapping the future at Ordnance Survey
sponsored by Oracle Cloud
EZINE: In this week's Computer Weekly, we find out how the UK mapping agency, Ordnance Survey, is innovating to put geospatial data at the heart of smart cities. We look out how to manage subscription and licensing costs when moving to the cloud. And we examine how changing the UK visa system could help tackle IT skills shortages. Read the issue now.
Posted: 21 Sep 2018 | Published: 21 Sep 2018

Oracle Cloud

Vegas.com Adds Search to Mobile and Desktop Sites, Making Sin City Planning Even Speedier
sponsored by Lucidworks
CASE STUDY: Find out how you can create a relevant, responsive, mobile search experiences for customers that reduce friction and increase conversions, much like Vegas.com was able to.
Posted: 25 Jul 2018 | Published: 25 Jul 2018

Lucidworks

CW Nordics May 2018
sponsored by ComputerWeekly.com
EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
Posted: 18 May 2018 | Published: 24 May 2018

ComputerWeekly.com

Reinventing Barcode Scanning with Mobile ComputerVision Capture
sponsored by Scandit
ANALYST REPORT: Download this analyst report for a look into the state of the market for mobile barcode scanning technology, and learn about customer use cases, the future of the technology and more.
Posted: 16 Apr 2018 | Published: 31 Mar 2018

Scandit

Banking Across Generations Study
sponsored by Jumio
WHITE PAPER: According to Javelin Strategy and Research, 20% of individuals who have abandoned mobile banking blame it on the authentication process being time consuming. Take a look at this resource to gain insight into improving authentication and security within mobile banking, while ensuring a smooth customer experience.
Posted: 05 Apr 2018 | Published: 05 Apr 2018

Jumio

Embracing Mobility: A Guide to Mobile Data Capture Solution Deployment in the Enterprise
sponsored by Scandit
WHITE PAPER: Download this guide for a better understanding of how your enterprise can implement and benefit from an end-to-end mobile strategy that tackles some of today's toughest data capture workflows.
Posted: 12 Mar 2018 | Published: 12 Mar 2018

Scandit

Improve Field Services With Mobile Data Capture
sponsored by Scandit
CASE STUDY: Download this case study to see how mobile barcode scanning technology enabled American Woodmark to quickly retrieve details about any product with one simple scan, and improve employee efficiency across the board.
Posted: 08 Mar 2018 | Published: 08 Mar 2018

Scandit

Barcode Scanning App for any Smartphone
sponsored by Scandit
CASE STUDY: Download this white paper to see how a software-based mobile barcode scanning technology can streamline operations and enhance user experiences.
Posted: 08 Mar 2018 | Published: 08 Mar 2018

Scandit

Total Cost of Ownership of Mobile Barcode Scanning
sponsored by Scandit
WHITE PAPER: Should you choose a dedicated barcode scanner, traditional mobile computer, or are smartphones a reliable and cost effective alternative? Download this white paper to compare the TCO and benefits of legacy vs. smartphone-based scanning hardware.
Posted: 07 Mar 2018 | Published: 07 Mar 2018

Scandit

CW Europe – March 2018
sponsored by ComputerWeekly.com
EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018

ComputerWeekly.com

Modernizing Customer Experience with Live Experience Cloud
sponsored by Oracle
VIDEO: As customers are increasingly on mobile devices and expect frictionless, real-time, and contextual experience – companies must adapt. As customers are increasingly on mobile devices and expect frictionless, real-time, and contextual experience – companies must adapt.
Posted: 06 Nov 2018 | Premiered: 06 Nov 2018

Oracle

Conversational Commerce
sponsored by LivePerson
WHITE PAPER: Most people communicate through messaging and this brand should be taking note of the popularity of communication through SMS, mobile apps, web and social channels. Download to discover the brand potential of online messaging for enhancing your customer experience.
Posted: 04 Sep 2018 | Published: 04 Sep 2018

LivePerson

Confessions of a Technology Outlaw
sponsored by Tangoe
RESOURCE: Read this article to learn from the confessions of an employee who admitted to jumping through IT's hoops to use third party apps for work, and how a managed mobility service can help IT regain control.
Posted: 15 Aug 2018 | Published: 12 Jul 2018

Tangoe

How to Build Digital, Connected and Adaptive Customer Experiences
sponsored by Oracle Cloud
RESOURCE: Inside, find out how a data-driven approach to CX will help you make your customers more loyal than ever as customers' expectations continue to climb higher and higher, and uncover 5 emerging technologies that should be on your strategic CX roadmap.
Posted: 25 Jun 2018 | Published: 25 Jun 2018

Oracle Cloud

7 Features of a Better ECM Experience
sponsored by Enginess
EGUIDE: ECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
Posted: 15 Jun 2018 | Published: 07 Jun 2018

Enginess

Pros and Cons of the 6 Main Customer Service Channels
sponsored by Oracle Corporation
EGUIDE: Where should you allocate resources to most effectively engage with current and potential customers? In this expert e-guide, Scott Sachs of SJS Solutions weighs the pros and cons of the 6 main customer service channels: Chat/video chat, phone, email, social media, customer self-service, and mobile.
Posted: 01 Jun 2018 | Published: 01 Jun 2018

Oracle Corporation

The Future of E-Commerce and CRM
sponsored by Oracle Corporation
EGUIDE: Inside, learn about some trends vendors and analysts are predicting for the future of e-commerce and CRM, and explore key considerations when planning your CRM spend.
Posted: 01 Jun 2018 | Published: 30 May 2018

Oracle Corporation

User Interface Modernization with Multi-Language Voice Channel Enablement
sponsored by Xoriant
CASE STUDY: Download this case study to see how user productivity rose 30 percent when a provider of machine learning solutions for enterprise operations deployed interactive, multi-language voice search capability in its new mobile user interface.
Posted: 01 Jun 2018 | Published: 01 Jun 2018

Xoriant

The Body Shop's Fresh Take on Lasting Customer Relationships
sponsored by Axway
CASE STUDY: The Body Shop, an international ethical beauty business, recognized that they needed to take a different approach to understanding its customers and building relationships. Find out how they built a connected mobile app to gain a deeper understanding of customer preferences and revamp their customer loyalty program.
Posted: 31 May 2018 | Published: 31 May 2018

Axway

How car2go Improved Customer Onboarding, with Greater Satisfaction and Powerful Data Security
sponsored by Melissa
CASE STUDY: In this case study, examine how German car rental company car2go improved customer satisfaction with a data quality solution that enables mobile capabilities for their users.
Posted: 24 May 2018 | Published: 24 May 2018

Melissa

Taking on Virtual Agents to Handle Global Smartphone Users
sponsored by ConvergeOne
EGUIDE: Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
Posted: 23 May 2018 | Published: 23 May 2018

ConvergeOne

Shifting from Device Management to Workforce Management
sponsored by Dell and Intel
EGUIDE: Download this e-guide to discover how device hyper-convergence, Devices as a Service, virtualization and cloud computing, help organizations better manage their workforces by focusing more on the users, access, identity and data.
Posted: 13 Feb 2018 | Published: 07 Feb 2018

Dell and Intel
1 - 25 of 369 Matches Previous Page    1 2 3 4    Next Page

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2018, TechTarget | Read our Privacy Statement