Customer Data Integration Reports

10 Best Practices for Integrating Your Customer Data
sponsored by TIBCO
WHITE PAPER: In this white paper, learn how to leverage customer information with 10 best practices from industry experts. Download now to learn more about how the following best practices can help you not only better understand your current customers, but target larger audiences with increased accuracy.
Posted: 16 Mar 2022 | Published: 31 Oct 2018

TIBCO

How to Get Started with Sentiment Analysis and Improve Your CX
sponsored by TIBCO
EBOOK: To extract meaning and value from unstructured data, organizations can use sentiment analysis to parse semantics and raw text and better understand customer emotions and desires. Read this eBook to learn how to get started with sentiment analysis and improve CX.
Posted: 23 Nov 2021 | Published: 28 Aug 2020

TIBCO

Why You Need Master Data Management —Now
sponsored by TIBCO
RESOURCE: Inside, learn how master data management (MDM) can help you refine your data for optimal data usage. Discover the essential features of a successful MDM software, and explore how MDM can help improve your organization's data quality, business insight, and more.
Posted: 23 Nov 2021 | Published: 21 Aug 2019

TIBCO

2020 Media Consumption Series Infographic
sponsored by ComputerWeekly.com
EGUIDE: Here they are, the final results of our 2020 Media Consumption Series all packaged together. We take a dive in to the who, what, why, where, when, and how the IT sector consumes all forms of digital media and more. Answering questions such as why sales reps with data driven intent get the best response rates and what subject lines get the open?
Posted: 06 Aug 2021 | Published: 06 Aug 2021

ComputerWeekly.com

10 Questions To Ask Before Considering A Customer Data Platform
sponsored by Reltio
EBOOK: If you struggle with consolidating, organizing and distributing customer data, you’re not alone—many organizations do. That’s why using a customer data platform (CDP) is so helpful. Download this checklist to review 10 questions that you should consider before implementing a CDP.
Posted: 03 Jun 2021 | Published: 21 Dec 2020

Reltio

Moving Beyond Master Data Management (Mdm)
sponsored by Reltio
EBOOK: Data silos make it very challenging to deliver the connected, personalized experience your customers not only want, but expect. Download this e-book to learn how to surmount these roadblocks, with a feasible, 6-step process to unify your customer data across your enterprise.
Posted: 03 Jun 2021 | Published: 17 Dec 2020

Reltio

Compare The Capabilities Of Legacy MDM Vs. Connected Customer 360
sponsored by Reltio
DATA SHEET: Having a 360-degree view of your customers is crucial to delivering the personalized, consistent experiences they expect. But if you’re using a legacy MDM, doing that can feel impossible. Learn how using a cloud-native data management platform can make it easier to create the experiences your customers want in this technology brief.
Posted: 03 Jun 2021 | Published: 18 Dec 2020

Reltio

Transform Your Business With Alchemer
sponsored by Alchemer
WHITE PAPER: Today, every organization collects feedback data — but very few act on it. This can be blamed—at least partially—on complex solutions that make it hard to gather actionable insights from data. Enter Alchemer. Learn about Alchemer and how it can help you consolidate and analyze feedback to improve the CX in this white paper.
Posted: 15 Mar 2021 | Published: 09 Feb 2021

Alchemer

Redefining Success For Voice Of The Customer Programs
sponsored by Alchemer
DATA SHEET: Check out this data sheet to learn the 5 steps of Alchemer’s Net Promoter Score (NPS) customer feedback program and discover the benefits it can bring to your business.
Posted: 15 Mar 2021 | Published: 12 Feb 2021

Alchemer

Mozilla Gives Employees The Freedom To Solve Problems While Maintaining Enterprise Data Governance And Privacy
sponsored by Alchemer
CASE STUDY: In this case study, discover why Mozilla chose data collection platform Alchemer, and how its helped them gather customer feedback to improve experiences.
Posted: 15 Mar 2021 | Published: 12 Feb 2021

Alchemer

Four Winds Interactive Drives 10X Increase In Enps With Alchemer
sponsored by Alchemer
CASE STUDY: When Four Winds Interactive (FWI) set out to build a stronger, more people-focused company, they knew the first step was to start collecting better data. To help them do this, FWI turned to Alchemer. Download this case study to see how using Alchemer has enabled FWI to craft user-focused events, power more employee engagement, and more.
Posted: 15 Mar 2021 | Published: 12 Feb 2021

Alchemer

How CX will change in 2021
sponsored by Alchemer
WEBCAST: Digital transformation is having a dramatic effect on customer expectations. Watch this brief video to hear from experts at Alchemer as they discuss digital trends and how they’re shaping the future of CX.
Posted: 15 Mar 2021 | Premiered: Feb 11, 2021

Alchemer

Product Video Feedback
sponsored by Alchemer
DATA SHEET: Alchemer’s Video Feedback solution lets you collect video responses from your audiences, allowing you to see and hear from them personally. Customers can easily record their answers to your survey, adding a new dimension to your research. Learn more in this product overview.
Posted: 15 Mar 2021 | Published: 11 Feb 2021

Alchemer

5 Steps To Becoming Customer-Centric
sponsored by Alchemer
DATA SHEET: Check out this infographic from Alchemer to explore the 5 steps to achieving customer centricity.
Posted: 15 Mar 2021 | Published: 09 Feb 2021

Alchemer

2020 Media Consumption Series Infographic Pack
sponsored by ComputerWeekly.com
EGUIDE: Here they are, the final results of our 2020 Media Consumption Series all packaged together. We take a dive in to the who, what, why, where, when, and how the IT sector consumes all forms of digital media and more. Answering questions such as why sales reps with data driven intent get the best response rates and what subject lines get the open?
Posted: 15 Dec 2020 | Published: 15 Dec 2020

ComputerWeekly.com

Webinar: Who You Gonna Call?
sponsored by TechTarget
WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.
Posted: 01 Jun 2020 | Premiered: Jun 1, 2020

TechTarget

An Introduction to ABM Scoring
sponsored by TechTarget
WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring.
Posted: 19 Jul 2019 | Published: 19 Jul 2019

TechTarget

Is There a Silver Bullet for B2B Marketing Data?; Real Advantages Companies Are Gaining Right Now
sponsored by TechTarget
EBOOK: How does your organization plan on keeping up with changing buyer behaviors? In this e-book, learn how a customer-driven lifecycle can help bridge the gap between past and present buyer behaviors, and explore how TechTarget can help you keep up with these revolutionary changes.
Posted: 10 Apr 2019 | Published: 10 Apr 2019

TechTarget

AI & Automation: Turning data into insights
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 10 Jul 2018 | Published: 11 Jul 2018

ComputerWeekly.com

Why Master Data Management is Critical to the Modern Customer Data Platform
sponsored by Deloitte Consulting LLP
WHITE PAPER: Master data management is playing a key role in the cloud customer data platforms that are revolutionizing customer service. Download this expert guide today to learn how Informatica and other platforms are using master-data backed CX technology to improve omnichannel experiences, personalize service, and decrease customer churn.
Posted: 21 Apr 2021 | Published: 16 Apr 2021

Deloitte Consulting LLP

Managing Customer Data in the GDPR Era
sponsored by GearsDesign
EGUIDE: Download this expert guide to learn more about why enterprises need to train agents on how to properly process incoming customer requests to delete or reduce customer data, while maintaining GDPR compliance.
Posted: 17 Jan 2019 | Published: 17 Jan 2019

GearsDesign

Transforming Customer Support with Artificial Intelligence Capabilities
sponsored by Zendesk
RESOURCE CENTER: Download this e-guide to learn about the evolving role of AI in CRM and how chatbots can help enterprises transform their customer service functions. You'll also uncover how AI technologies use customer data to provide valuable insights into emotions, buying behaviors, identities and more to help you take action.
Posted: 07 Dec 2018 | Published: 07 Dec 2018

Zendesk

Creating a Positive Customer Experience with 15 Steps
sponsored by ConvergeOne
EGUIDE: Explore how Marathon Sports established a more customer-centric strategy, and learn about the role of a loyalty program and customer insights for improving customer experiences.
Posted: 09 May 2018 | Published: 09 May 2018

ConvergeOne

The Salesforce Wave Analytics Platform: An Overview
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, discover the new features of the Salesforce Wave Analytics platform, as it now offers analytics for B2B marketing and financial services without users having to leave the platform. Plus, Adam Bataran from Bluewold Group LLC offers insight into Wave's ability to overcome data integration challenges.
Posted: 20 Jun 2017 | Published: 20 Jun 2017

Salesforce.com

Why Retailers Are Implementing Unified Platforms
sponsored by Adyen
EGUIDE: More than 85% of retailers are looking to implement a unified platform in the next 10 years. But in the omnichannel age, how can retailers keep track of customers both on and offline? In this e-guide, learn why retailers are adopting a unified platform and rethinking the value of stores to provide a true omni-channel business.
Posted: 26 Apr 2017 | Published: 26 Apr 2017

All resources sponsored by Adyen