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IT Best Practices Reports
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Getting Started With a Centralized CMDB
sponsored by ServiceNow
WHITE PAPER: Setting up a CMDB is notorious in the IT industry for being "too difficult". Click inside to find out 8 configuration management and CMDB tips, designed to help guide you through both the initial and post-implementation steps.
Posted: 12 Oct 2018 | Published: 20 Jul 2018

ServiceNow

The Importance of Single-View IT Analytics
sponsored by ServiceNow
WHITE PAPER: Improving IT service delivery starts with scrutinizing performance and process data, but this data isn't always easy to reach – especially for management. Find out how a single pane-of-glass view across IT services and operations – and subsequent end-to-end visibility – can take IT to new heights.
Posted: 12 Oct 2018 | Published: 20 Aug 2018

ServiceNow

Beyond IT Alerting: Why You Need to Change How You Evaluate Solutions
sponsored by xMatters, Inc.
WHITE PAPER: In a world dominated by agile, DevOps, and lightning time-to-market speed, effective IT incident management tools need to have the horsepower to match. Continue reading to discover how to choose an alert and response system that can deliver.
Posted: 12 Oct 2018 | Published: 12 Oct 2018

xMatters, Inc.

Hidden Impacts to Your Major Incident Management Process
sponsored by xMatters, Inc.
WHITE PAPER: In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why? Click inside to read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it's not encouraging.
Posted: 12 Oct 2018 | Published: 12 Oct 2018

xMatters, Inc.

How to Realize the Power of Automation Technology
sponsored by VMware
WHITE PAPER: In this guide for IT, find out what it takes to build a successful automation integration strategy, focused on two key areas – infrastructure and business processes.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

VMware

IT Automation for Dummies
sponsored by VMware
WHITE PAPER: In this brief guide "for dummies," discover why companies similar to yours are turning towards automation as a means to drive new value from IT operations – and the business as a whole.
Posted: 11 Oct 2018 | Published: 11 Oct 2018

VMware

Escaping the Traditional Role of IT for Something Better
sponsored by ServiceNow
WHITE PAPER: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.
Posted: 10 Oct 2018 | Published: 10 Oct 2018

ServiceNow

Why Infrastructure Monitoring Is Not Enough
sponsored by OpsRamp
WHITE PAPER: Find out how IT operations teams can break from their siloes and adopt the role of an internal service provider. Known as IT Operations as a Service, click inside to learn more about this new operations paradigm.
Posted: 05 Oct 2018 | Published: 05 Oct 2018

OpsRamp

Breathing New Life into Service Delivery and Governance
sponsored by ServiceNow
WHITE PAPER: Find out how a regional credit union was able to successfully build and deploy a cross-functional automation platform, breathing new life into their request, workflow, and governance processes – all while driving lower-cost of ownership.
Posted: 04 Oct 2018 | Published: 20 Jun 2018

ServiceNow

2018/19 Salary Survey Results - UKI
sponsored by ComputerWeekly.com
EGUIDE: In the results of Computer Weekly's 2018 Salary Survey, we get a snapshot of what IT professionals in the UK and Ireland are getting paid, as well as their attitudes towards work, training and future prospects.
Posted: 02 Oct 2018 | Published: 02 Oct 2018

ComputerWeekly.com

ComputerWeekly's 50 Most Influential Women in IT 2018
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we showcase some of the industry role models who break the stereotypical IT mold, and share opinions on what we can do to make the industry more diverse and inclusive.
Posted: 02 Oct 2018 | Published: 02 Oct 2018

ComputerWeekly.com

Digital Operations Maturity Assessment
sponsored by PagerDuty
RESOURCE: Achieving digital operations excellence is a journey. Take this short quiz to determine what stage of operational maturity your organization is categorized as, and find out how much further you have left to go.
Posted: 27 Sep 2018 | Published: 27 Sep 2018

PagerDuty

The digital enterprise: Moving from experimentation to transformation
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This in-depth report from the World Economic Forum explains how companies can make sure their digital transformation projects are a success.
Posted: 26 Sep 2018 | Published: 27 Sep 2018

ComputerWeekly.com

Gauging Operational Efficiency in the Digital Era
sponsored by PagerDuty
WHITE PAPER: Click to access a new, streamlined IT operations measurement model designed to pinpoint the areas of your operations that might be slowing your organization down – and hindering your customers' experiences.
Posted: 25 Sep 2018 | Published: 25 Sep 2018

PagerDuty

7 Ways IT Operations Transformation Benefits Business
sponsored by NetEnrich
WHITE PAPER: Click to find out the seven most significant benefits that operations transformation brings to IT teams and businesses, from accelerated time-to-market delivery speeds to greater cost and budget management capabilities.
Posted: 19 Sep 2018 | Published: 19 Sep 2018

NetEnrich

Evaluation Guide: How to Choose the Right Modern BI & Analytics Platform
sponsored by Tableau Software
WHITE PAPER: Transitioning to a self-service BI model requires IT to adopt a collaborative approach. In this evaluation guide, review 5 key areas for evaluating BI and analytics platforms and how each one of these areas impacts IT/BI professionals vs. information consumers vs. content creators.
Posted: 18 Sep 2018 | Published: 18 Sep 2018

Tableau Software

5 Best Practices for IT Operations Transformation
sponsored by NetEnrich
WHITE PAPER: Every IT manager and CIO from north to south can recognize the value in modernization, but what does it actually mean to IT operations? Click to check out 5 IT best practices for constructing a calculated, modernized operations management strategy.
Posted: 18 Sep 2018 | Published: 18 Sep 2018

NetEnrich

5 Best Practices for Managing Incoming Work Requests
sponsored by Wrike
WHITE PAPER: Work requests can come from a nauseating variety of channels: emails, meetings, even quick chats in the break room. Check out these 5 best practices for managing and organizing the request intake process to help make sense of the chaos.
Posted: 10 Sep 2018 | Published: 28 Aug 2018

Wrike

Combining ITFM and PPM: Attaining the Right Answers to Get Ahead
sponsored by Upland
WHITE PAPER: Click to find out how an integrated approach to IT budgeting and PPM can bring the insights needed to plan for upcoming projects -- without breaking the bank.
Posted: 10 Sep 2018 | Published: 10 Sep 2018

Upland

Beyond the Horizon of Digital Transformation
sponsored by Vitria Technology, Inc.
ESSENTIAL GUIDE: Companies are starting to reach the maturity stages of their digital transformation initiatives, but for many, it's still unclear what a transformed enterprise will look like. In this expert eGuide, find out what's in store for digital transformation in the future – and take a peek at the outcomes.
Posted: 07 Sep 2018 | Published: 06 Sep 2018

Vitria Technology, Inc.

Selecting the Data Science Approach for Your Operations
sponsored by PagerDuty
VIDEO: Find out how to pinpoint where data science and machine learning should fit into your existing IT operations without risking potential budget problems down the road.
Posted: 05 Sep 2018 | Premiered: 26 Jun 2018

PagerDuty

How Leading Organizations Orchestrate Real Time Response
sponsored by PagerDuty
VIDEO: Tune in to discover key incident response best practices designed to reduce resolution times and promote business-wide awareness. Plus, get a walkthrough of PagerDuty's incident response process through a hands-on look at its dashboard.
Posted: 04 Sep 2018 | Premiered: 22 Jan 2018

PagerDuty

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work
sponsored by ConnectWise
CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks.
Posted: 01 Oct 2018 | Published: 01 Oct 2018

ConnectWise

Building a Digital Culture
sponsored by Skillsoft
WHITE PAPER: When it comes to advancing digital transformation goals, the first step is facilitating a digitally intelligent company culture. In this guide, learn more about what this culture would look like within your organization, and how to start making the shift.
Posted: 27 Sep 2018 | Published: 31 Dec 2017

Skillsoft

5 Successful Digital Workspace Strategies
sponsored by VMware
WHITE PAPER: Jump into this collection of case studies to learn how a range of global companies each determined the aspects of a digital workspace that were most necessary to support business growth – and find out how your organization can follow suit.
Posted: 26 Sep 2018 | Published: 26 Sep 2018

VMware
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