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IT Best Practices Reports
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2021 UKI Salary Survey - Pandemic Infographic
sponsored by ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021, the current diversity landscape residing in the UK tech sector and how the pandemic has effected IT staff.
Posted: 03 Mar 2021 | Published: 03 Mar 2021

ComputerWeekly.com

Global Trend Report: How the 4th Industrial Revolution is Changing IT, Business and the World
sponsored by Lumen
WHITE PAPER: Most C-suite leaders and IT decision makers (ITDMs) at large and medium-sized organizations around the world agree that the 4th Industrial Revolution will have a substantial impact on both society and the future of business. Access this white paper to view how this revolution will affect IT infrastructure and see the positions of ITDMs in numbers.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Lumen

5 Best Practices for Resilient, Reliable, Remote IT Services
sponsored by ServiceNow
WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

IT Strategy is Dead: What’s Next?
sponsored by ServiceNow
WHITE PAPER: If IT leaders want to become essential to business success, they need to recognize that business strategy, not IT, is key. Download this white paper to learn what it takes for IT to become a crucial business partner via business strategy awareness.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

ServiceNow

How Verizon boosted product delivery with Dynatrace Software Intelligence
sponsored by Dynatrace
CASE STUDY: Read this case study to see how Dynatrace Software Intelligence was able to help Verizon capitalize on their agile cloud environment by improving logging and monitoring, as well as implementing comprehensive DevOps practices.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

Dynatrace

4 Steps to Operational Resilience
sponsored by ServiceNow
WHITE PAPER: Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

Best Practices for Effective IT Alerting
sponsored by LogicMonitor
WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.
Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

LogicMonitor

Chapter 13: IT Troubleshooting
sponsored by McGraw Hill
BOOK: Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
Posted: 12 Jan 2021 | Published: 12 Jan 2021

McGraw Hill

Relating IT to Business Performance
sponsored by StackState
CASE STUDY: When Nationale-Nederlanden Bank was struggling to meet their SLAs, the company turned to StackState. Working with Stackstate, NN Bank was able to achieve high availability of 99.8%, increase their customer net promoter score to 11.6, and more. Download the case study to learn more about NN Bank’s experience.
Posted: 03 Dec 2020 | Published: 03 Dec 2020

StackState

7 Steps to Switch from On-Premises ITSM tools to the Cloud
sponsored by ServiceNow
WHITE PAPER: On-premises ITSM tools are quickly becoming outdated, but the invested time and money makes it hard to see reasons to switch. This guide walks organizations through 7 steps to switch from on-premises ITSM tools to the limitless cloud, including planning framework and assembling the right team.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

ServiceNow

Infographic: 2020 APAC Media Consumption Study
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we show the results of our 2020 Media Consumption Survey for the Asia-Pacific region. Find out who is part of the buying team and what do we know about the "final decision maker".
Posted: 17 Nov 2020 | Published: 18 Nov 2020

ComputerWeekly.com

Deloitte achieves new levels of productivity and client services through global standardization
sponsored by ServiceNow
CASE STUDY: In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

Begin your modernization journey
sponsored by ServiceNow
WEBCAST: In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.
Posted: 05 Nov 2020 | Premiered: Nov 5, 2020

ServiceNow

Get ready to begin your optimization journey
sponsored by ServiceNow
VIDEO: In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.
Posted: 05 Nov 2020 | Premiered: 05 Nov 2020

ServiceNow

Thriving in the New Normal
sponsored by OpsRamp
EBOOK: MSPs must adapt to remain relevant in the enterprise. Traditional MSPs face shrinking margins and tougher competition as the major cloud providers have vastly extended and matured their offerings. Download this eBook for 5 ways MSPs can re-pivot now, and in the coming months, to cement their place in the IT ecosystem.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

OpsRamp

IT leaders say SAP migration is critical to business success
sponsored by Ensono Limited
RESOURCE: In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

Ensono Limited

Getting Started with ITAM
sponsored by ServiceNow
EBOOK: A surprising number of companies have a lax approach when it comes to tracking and managing their IT hardware and software instances. This reality opens companies up to massive compliance and security risks. Access this Gorilla Guide to learn why IT asset management can help you avoid problems before they happen, and how you can get started.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

ServiceNow

Achieving IT Asset Management Success
sponsored by ServiceNow
EBOOK: You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

ServiceNow

IT Asset Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Dive into this paper to get a recap of ServiceNow’s Knowledge 2020 user conference; specifically, the K20 breakout sessions spanning IT asset management topics and related thought leadership sessions.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ServiceNow

2020 Media Consumption Series - Who
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out who is part of the buying team and what do we know about the "final decision maker".
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - When
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what to do when IT buyer's are ready to talk to vendors, and how to prepare for the first meeting.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - What
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what prospects' advice is for your content creation team and what data users are willing to share in exchange for quality content?
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

Elevating ITAM with Workflow
sponsored by ServiceNow
EBOOK: For many organizations, ITAM efforts are limited to the rows and columns of a spreadsheet. Save a copy of this 48-page eBook to learn how ITAM should work within real-world enterprises—and beyond the spreadsheets.
Posted: 16 Oct 2020 | Published: 16 Oct 2020

ServiceNow

SAP – The Next Act: Cloud, Convergence and Intelligent Enterprise Strategy
sponsored by Dell Technologies and VMware
WEBCAST: Watch this webinar, which features a panel of experts from Dell, IDC and SAP, to learn how to sharpen your strategy and create a roadmap for the Intelligent Enterprise. They’ll also cover results from a recent survey of businesses who have modernized data centers with cloud operational capabilities to transform with SAP.
Posted: 06 Oct 2020 | Premiered: Oct 6, 2020

Dell Technologies and VMware
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