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IT Best Practices Reports
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Mattress Firm: Security and innovation
sponsored by Ivanti
CASE STUDY: As enterprises grow, their competitive advantage relies on their ability to innovate. However, too often, IT teams are spending their effort on tedious, manual tasks, limiting their time to innovate. Read this case study to learn how Mattress Firm, through their partnership with Ivanti, were able to address this issue.
Posted: 25 Nov 2020 | Published: 25 Nov 2020

Ivanti

Technology Refreshed & Replaced: Now What?
sponsored by Dynamic Lifestyle Innovations
WHITE PAPER: Once an organization has completed an information technology refresh, what happens to all of the obsolete IT hardware? And has the organization considered the risks associated with the various options for ITAD? In this guide, get a clearer understanding of ITAD and the need for a compliant ITAD program.
Posted: 24 Nov 2020 | Published: 24 Nov 2020

Dynamic Lifestyle Innovations

7 Steps to Switch from On-Premises ITSM tools to the Cloud
sponsored by ServiceNow
WHITE PAPER: On-premises ITSM tools are quickly becoming outdated, but the invested time and money makes it hard to see reasons to switch. This guide walks organizations through 7 steps to switch from on-premises ITSM tools to the limitless cloud, including planning framework and assembling the right team.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

ServiceNow

4 Ways Digital Transformation Can Help the Bottom Line and How a SIEM Can Help
sponsored by Splunk
WHITE PAPER: IDC estimates that digital transformation could translate to over $18 trillion of new value. This is great, but what specific effects could these transformation strategies have on the bottom line and on cybersecurity? Read this white paper to get the answer.
Posted: 20 Nov 2020 | Published: 20 Nov 2020

Splunk

Gartner Predicts 2020
sponsored by Rimini Street
RESOURCE: Gartner predicts great things for the third-party enterprise software support industry, with actual inquiry volumes pointing to the acknowledgement of third-party support as an established offering. Read more of their predictions in this blog post.
Posted: 20 Nov 2020 | Published: 20 Nov 2020


Infographic: 2020 APAC Media Consumption Study
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey for the Asia-Pacific region. Find out who is part of the buying team and what do we know about the "final decision maker".
Posted: 17 Nov 2020 | Published: 18 Nov 2020

ComputerWeekly.com

What Work 2035 Will Look Like
sponsored by Citrix
RESOURCE: What will the future of work look like in 2035? Experts conducted a study to find out. In this resource, learn about the four alternative views offered to survey takers and their responses to the scenarios.
Posted: 17 Nov 2020 | Published: 17 Nov 2020

Citrix

Deloitte achieves new levels of productivity and client services through global standardization
sponsored by ServiceNow
CASE STUDY: In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

The Cloud People: Safe and Continuous Development in ServiceNow
sponsored by ServiceNow
WEBCAST: In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes.
Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

ServiceNow

Extracting value from automation with ServiceNow
sponsored by ServiceNow
WEBCAST: In part 3 of ServiceNow’s ITSM webinar series, learn how you can extract value from automation to propel digital transformation plans. Watch now to learn more.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Introduction to Perspectium
sponsored by ServiceNow
WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Flyform: What Is a CMDB & How to Make It Work for You
sponsored by ServiceNow
WEBCAST: Watch FlyForm CEO Phil Davies and Senior Technical Consultant Steven Williams break down the nuances of a CMDB and how implementing and nurturing a CMDB is crucial to optimising an organisation's operations.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Begin your modernization journey
sponsored by ServiceNow
WEBCAST: In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.
Posted: 05 Nov 2020 | Premiered: Nov 5, 2020

ServiceNow

Get ready to begin your optimization journey
sponsored by ServiceNow
VIDEO: In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.
Posted: 05 Nov 2020 | Premiered: 05 Nov 2020

ServiceNow

Thriving in the New Normal
sponsored by OpsRamp
EBOOK: MSPs must adapt to remain relevant in the enterprise. Traditional MSPs face shrinking margins and tougher competition as the major cloud providers have vastly extended and matured their offerings. Download this eBook for 5 ways MSPs can re-pivot now, and in the coming months, to cement their place in the IT ecosystem.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

OpsRamp

Deal-Makers’ Guide to ServiceNow
sponsored by ClearEdge
ANALYST REPORT: ServiceNow sells one of the most reputable solutions on the market, but it also comes with some big spending commitments. Download this Deal-Makers’ Guide to ServiceNow to learn how you can right-size spend through inspection, planning, and execution.
Posted: 30 Oct 2020 | Published: 30 Oct 2020

ClearEdge

A to Z of new ITSM tool Implementation
sponsored by Freshworks
EBOOK: This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on: selecting your new tool, developing a relationship with your ITSM vendor, communicating & documenting your plan, and more. Grab your copy to get started.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Freshworks

Higher Education CIOs Must Establish a Culture of Proactive Cost Optimization
sponsored by Wasabi
ANALYST REPORT: Pressure on higher education’s business model has resulted in cost optimization efforts in many institutions. Explore Gartner’s recommendations for adjusting to this shift in this report.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Wasabi

Signs you need to re-evaluate your IT service delivery
sponsored by Freshworks
WHITE PAPER: As IT increasingly permeates business, the role of the service desk is also expanding. Modern CIOs are rethinking their ITSM strategies from an ROI, payback and value perspective. Explore 5 signs that you need to re-evaluate your IT service delivery in this white paper.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT for Higher Education: Graduating from connected to smart
sponsored by Freshworks
WHITE PAPER: Download this white paper to learn how you can get started deploying an IT service desk, and explore benefits like increased productivity, improved daily student life, and more.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT leaders say SAP migration is critical to business success
sponsored by Ensono Limited
RESOURCE: In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

Ensono Limited

You’ve Been Compromised: Now What?
sponsored by Dell SecureWorks
WHITE PAPER: Smart cybersecurity operations require extensive preparation and planning. Without them, organizations run the risk of poorly coordinated incident response (IR) activities that could cause more damage than the compromise itself. So how do you respond the right way? Read this white paper to get the answer.
Posted: 22 Oct 2020 | Published: 22 Oct 2020

Dell SecureWorks

Technology Budgets: Managing Shifting Priorities
sponsored by Rackspace
WHITE PAPER: IT budgets have become increasingly difficult to manage over the years, but why is that? Explore the results of this survey for yourself and learn why companies are struggling with IT budget challenges, as well as how you can start to tackle these problems with a variety of strategies.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

Rackspace

Getting Started with ITAM
sponsored by ServiceNow
EBOOK: A surprising number of companies have a lax approach when it comes to tracking and managing their IT hardware and software instances. This reality opens companies up to massive compliance and security risks. Access this Gorilla Guide to learn why IT asset management can help you avoid problems before they happen, and how you can get started.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

ServiceNow

Achieving IT Asset Management Success
sponsored by ServiceNow
EBOOK: You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

ServiceNow
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