eCommerce White Papers ( e-Commerce, e Commerce, Buying and Selling Online, Internet Commerce, eTransactions, Electronic Commerce, i-Commerce, eSales, Online Sales, Internet Sales, iCommerce, eTrade, Internet Selling, Web Commerce ) Software Downloads, Definition and Webcasts

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ALSO CALLED: e-Commerce, e Commerce, Buying and Selling Online, Internet Commerce, eTransactions, Electronic Commerce, i-Commerce, eSales, Online Sales, Internet Sales, iCommerce, eTrade, Internet Selling, Web Commerce DEFINITION: The Streamlined Sales Tax (SST) program is a cooperative arrangement among state governments in the United States for the collection and payment of retail sales taxes when the seller and the purchaser are located in different tax jurisdictions.Until recently, sales tax did not apply to retail purchases made by a buyer located in a different state than the seller. The main reason was difficulty enforcing …
eCommerce Reports
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12 Ways to Make Your E-Commerce Customers Love You sponsored by New Relic RESOURCE: Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty. Posted: 15 Jul 2019 \| Published: 09 Feb 2018 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Software \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software

Oracle Value Realization: Service Cloud Benchmark Paper sponsored by Oracle Corporation RESEARCH CONTENT: Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation. Posted: 23 Apr 2019 \| Published: 31 Jan 2019 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Personalization

Computer Weekly – 19 February 2019: When is it best to stick with paper? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, sometimes going digital is not necessarily the best thing to do – we weigh the pros and cons of paper versus technology. Our new buyer's guide examines the challenges of asset management as you move to the cloud. And we look at the growing role of software developers in the future of networking. Read the issue now. Posted: 15 Feb 2019 \| Published: 19 Feb 2019 TOPICS: Cloud Computing \| Computer Software Industry \| Data Entry \| Data Management \| Data Security \| Data Storage \| eCommerce \| eCommerce Services \| Hybrid clouds \| Software Development Tools

Centralize Your Data with a Unified PIM Platform sponsored by PropelPLM WHITE PAPER: A unified product information management system can help organizations deliver accurate and detailed product information regardless of their location. In this white paper, discover the benefits of unified PIM, and explore your PIM platform options with Propel. Posted: 13 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Computing \| eCommerce

PIM Pain Points sponsored by PropelPLM WHITE PAPER: Are product information management (PIM) pain points infiltrating your organization? In this brief white paper, explore 6 common PIM pain points, and discover how Propel can help your organization alleviate the burdens of PIM. Posted: 12 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Computing \| eCommerce

A Computer Weekly buyer's guide to retail technology sponsored by ComputerWeekly.com EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process. Posted: 17 Oct 2018 \| Published: 17 Oct 2018 TOPICS: Application Programming Interfaces \| Artificial Intelligence \| eCommerce \| eCommerce Services \| eCommerce Software \| RFID

If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search sponsored by Lucidworks WHITE PAPER: A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences. Posted: 27 Jul 2018 \| Published: 27 Jul 2018 TOPICS: Customer Data Integration \| Customer Interaction Services \| eCommerce \| eCommerce Services \| eCommerce Software \| Online Shopping \| Sales \| Search Engine Marketing \| Search Engine Optimization \| Search Engines \| User Experience \| User Interfaces

Fusion E-Commerce Case Study: Bluestem Brands, Inc. sponsored by Lucidworks VIDEO: How can you modernize your company's search capabilities? In this webinar, Jake Wagner talks about Bluestem Brands' transition from their legacy e-commerce search implementation to a more advanced solution. Posted: 18 Jul 2018 \| Premiered: 29 Sep 2017 TOPICS: CRM \| CRM Analytics \| CRM Services \| Customer Service \| eCommerce \| eCommerce Services \| eCommerce Software

Digital secure remote payment: How Apple Pay can change the future of remote payments sponsored by ComputerWeekly.com RESEARCH CONTENT: Apple Pay introduces EMV cryptographic strength to remote payments for in-app payments on the iPhone and interconnected Apple devices. It has the potential to reduce card-not-present (CNP) fraud. Posted: 27 Mar 2018 \| Published: 27 Mar 2018 TOPICS: eCommerce \| Financial Applications Software \| Financial Services \| Mobile Payments \| Smart Phones

Computer Weekly – 14 November 2017: How fashion is turning to tech to get closer to customers sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now. Posted: 10 Nov 2017 \| Published: 10 Nov 2017 TOPICS: Converged Networks \| Customer Self-Service \| eCommerce \| Supply Chain Management \| Supply Chain Software

Machine Learning Keeps Customers Happy at Ocado sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now. Posted: 28 Nov 2016 \| Published: 29 Nov 2016 TOPICS: CIOs \| Cloud Storage \| Data Analytics \| Data Mining \| eCommerce \| Operating Systems \| Server Virtualization

CW ANZ September 2016 sponsored by TechTarget ANZ EZINE: Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning. Posted: 29 Aug 2016 \| Published: 29 Aug 2016 TOPICS: Business Intelligence \| Business Intelligence Software \| eCommerce \| ERP \| ERP Software

Computer Weekly – 14 June 2016: The password's the problem – lessons from the LinkedIn breach sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lesson to be learned from this latest data breach incident. Our buyer's guide looks at NoSQL technologies and compares Microsoft's and Oracle's offerings. And we examine the benefits of cloud-based data analytics. Read the issue now. Posted: 10 Jun 2016 \| Published: 14 Jun 2016 TOPICS: Cloud Computing \| Data Analytics \| Databases \| eCommerce \| Oracle (Product) \| Password Management

Computer Weekly – 12 April 2016: How IT in a portacabin supports £1bn London Bridge station overhaul sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now. Posted: 08 Apr 2016 \| Published: 12 Apr 2016 TOPICS: CIOs \| Cloud Computing \| Data Mining \| Data Security \| eCommerce \| Information Security \| Infrastructure Services \| Project Management

Global VAT guide for digital content sponsored by ComputerWeekly.com ESSENTIAL GUIDE: DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders. Posted: 19 Nov 2015 \| Published: 19 Nov 2015 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software

Retail Revolution sponsored by ComputerWeekly.com RESEARCH CONTENT: This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands. Posted: 24 Sep 2015 \| Published: 24 Sep 2015 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Mastering multi-channel journeys – making engagement pay sponsored by ComputerWeekly.com RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it. Posted: 23 Sep 2015 \| Published: 23 Sep 2015 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software \| Multichannel Multipoint Distribution Services \| Retail Channels

RSA's Digital Journey sponsored by ComputerWeekly.com PRESENTATION: Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation. Posted: 22 Aug 2014 \| Published: 22 Aug 2014 TOPICS: B2B \| B2C \| Business Intelligence \| CEOs \| CIOs \| Cloud Computing \| eCommerce \| Mobile Workers \| Smart Phones \| Social Computing \| Social Networking

Business Information ANZ May 2016 sponsored by TechTarget ANZ EZINE: Australian financial services will be transformed by mobile apps, but the countries big banks are slow to adopt the ever popular Apple Pay Posted: 02 May 2016 \| Published: 02 May 2016 TOPICS: Business Intelligence \| eCommerce

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform sponsored by Oracle Corporation WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels. Posted: 27 Jan 2016 \| Premiered: Dec 15, 2015 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software \| Oracle (Product) \| Retail Channels

Streamlining WebLogic Server Domain Implementation sponsored by Oracle Corporation SOFTWARE DEMO: What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort. Posted: 11 Nov 2015 \| Premiered: 11 Nov 2015 TOPICS: Cloud CRM \| Cloud Management \| Cluster Management \| eCommerce

Computer Weekly – 11 August 2015: Data unlocks personalised customer service sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now. Posted: 07 Aug 2015 \| Published: 07 Aug 2015 TOPICS: CIOs \| Cloud CRM \| CRM \| eCommerce \| Government Information Security \| SaaS ERP \| Software as a Service

Computer Weekly – 14 April 2015: Taking stock of e-commerce systems sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, the first of our three-part buyer's guide to next generation e-commerce looks at managing inventory in multi-channel retailers. We highlight the six technology companies that are threats to the dominance of high-street banks. And we examine the top five issues in virtual machine backup. Read the issue now. Posted: 10 Apr 2015 \| Published: 10 Apr 2015 TOPICS: eCommerce \| Virtualization Security

How a Top E-Commerce Strategy Leads to Strong Sales sponsored by ZeroLag Communications Inc. EGUIDE: In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business. Posted: 24 Jun 2014 \| Published: 24 Jun 2014 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| eCommerce \| eCommerce Software \| Online Shopping \| Web Applications Architectures \| Web Applications Management

Computer Weekly – 24 June 2014: Betting on World Cup success sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now. Posted: 23 Jun 2014 \| Published: 23 Jun 2014 TOPICS: Cloud Computing \| Disaster Recovery \| eCommerce \| Outsourcing \| Software as a Service \| Storage Hardware

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