eCommerce Reports

EZINE: In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.

Posted: 28 Nov 2022 | Published: 29 Nov 2022

EZINE: In this week's Computer Weekly, the hospitality sector was devastated by the pandemic, and it's turning to technology to rebuild – we find out what's changing. Google's cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now.

Posted: 28 Oct 2022 | Published: 01 Nov 2022

EZINE: In this week's Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance, how the centuries-old London insurance market is going digital, thanks to Lloyd's of London, and how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now.

Posted: 20 Sep 2022 | Published: 20 Sep 2022

EZINE: In this week's Computer Weekly, we talk to Asda's CIO Carl Dawson about the supermarket's cloud-oriented renovation of its technology stack. We narrate the security woes at Twitter. And we examine best practices for data backup. Read the issue now.

Posted: 02 Sep 2022 | Published: 06 Sep 2022

EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.

Posted: 19 Aug 2022 | Published: 23 Aug 2022

EBOOK: The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.

Posted: 25 Jul 2022 | Published: 25 Jul 2022

EZINE: In this week's Computer Weekly, we look at how the market for cyber insurance is evolving and how to avoid buying the wrong level of cover. We find out what role hydrogen technologies could play in reducing datacentre carbon emissions. And we hear how a 125-year old bicycle maker is embracing digital innovation. Read the issue now.

Posted: 04 Jul 2022 | Published: 05 Jul 2022

EZINE: In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.

Posted: 01 Jun 2022 | Published: 07 Jun 2022

EZINE: In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.

Posted: 09 May 2022 | Published: 10 May 2022

EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.

Posted: 03 May 2022 | Published: 03 May 2022

EZINE: In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.

Posted: 01 Mar 2022 | Published: 01 Mar 2022

EZINE: In this week's Computer Weekly, we talk to Ocado's CTO about how the e-commerce company pushes technological boundaries. Our latest buyer's guide looks at the importance and technical challenges of data integration. There's a growing dispute over the use of end-to-end encryption – we look at the differing perspectives. Read the issue now.

Posted: 28 Jan 2022 | Published: 01 Feb 2022

EZINE: In this week's Computer Weekly, we talk to PepsiCo's digital director about delivering innovation in customer experience. Our first buyer's guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now.

Posted: 10 Jan 2022 | Published: 11 Jan 2022

WHITE PAPER: This white paper introduces a framework for digital commerce data initiatives and reveals the capabilities required to achieve success. Read on to learn how to navigate this volatile market and position your company for data-driven success with 5 key strategies.

Posted: 23 Nov 2021 | Published: 30 Jun 2020

EZINE: In this week's Computer Weekly, we find out about the emerging consumer services using 3D printing and ask if the technology is about to go mainstream. Our latest buyer's guide looks at the importance of sustainable datacentres. And we analyse the risks of increasing contactless card spending limits and whether tech could help. Read the issue now.

Posted: 10 Sep 2021 | Published: 14 Sep 2021

EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.

Posted: 01 Jul 2021 | Published: 01 Jul 2021

EGUIDE: The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.

Posted: 01 Jul 2021 | Published: 01 Jul 2021

EZINE: In this week's Computer Weekly, a shortage of semiconductors is affecting industries beyond just IT – we examine the implications. We talk to the CIO of pharmacy chain Boots about how tech helped in being an essential retailer during lockdown. And we look at the prospects for young people entering the IT sector post-pandemic. Read the issue now.

Posted: 10 May 2021 | Published: 11 May 2021

EZINE: In this week's Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer's guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now.

Posted: 03 May 2021 | Published: 04 May 2021

EZINE: In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.

Posted: 16 Apr 2021 | Published: 20 Apr 2021

EZINE: In this week's Computer Weekly, with high-street retailers struggling to survive, we look at how technology can keep stores relevant. Everyone is focusing on flash storage, but hard disk drives are still an essential part of the IT toolkit. And we examine the latest developments in the ongoing Post Office Horizon IT scandal. Read the issue now.

Posted: 08 Feb 2021 | Published: 01 Dec 2020

WHITE PAPER: As the holiday season takes place online more than ever this year, e-commerce must find ways to keep up with the traffic. According to Zebra Technologies’ research, 89% of executives agree e-commerce is driving the need for faster delivery. Learn how to turn your downtime into uptime in this quick guide to accelerating e-commerce fulfillment.

Posted: 08 Feb 2021 | Published: 01 Dec 2020

EZINE: In this week's Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world's first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now.

Posted: 08 Feb 2021 | Published: 05 May 2020

EZINE: In this week's Computer Weekly, planning datacentre capacity is a growing challenge – we ask the experts for the latest best practice. Victims of the Post Office IT scandal explain why they think they were targeted for speaking out. And we look at the digital skills gap in retail and find out how employers can source talent. Read the issue now.

Posted: 29 Jul 2022 | Published: 02 Aug 2022

EBOOK: The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.

Posted: 11 Feb 2022 | Published: 08 Feb 2022