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ALSO CALLED: Information Technology Governance, Governance
DEFINITION: IT governance is a structure of processes that govern decision making around investment decisions, client relationships, project management and other important IT operational areas.
IT Governance Reports
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The true impact of the SAP skills crunch
sponsored by NTT
RESEARCH CONTENT: Organizations are struggling to attract, retain and develop the necessary technicalskills within the IT market, especially when it comes to SAP. To further evaluate this, and its subsequent effects on companies, Ensono and Vanson Bourne teamed up to survey 100 SAP professionals. Explore their findings in this research report.
Posted: 24 Nov 2020 | Published: 24 Nov 2020

NTT

Providing a Foundation & Framework For an Automation Center of Excellence
sponsored by Hyperscience Europe Ltd
WHITE PAPER: As automation has moved from giving businesses a competitive edge to now being just a basic necessity, the question becomes how organizations can automate, not whether they will. Enter: automation CoE. This guide defines what an automation CoE is and what it does, plus how to set the foundation for creating one at your organization.
Posted: 20 Nov 2020 | Published: 20 Nov 2020

Hyperscience Europe Ltd

Choosing a Modern, Flexible, Simple Infrastructure Solution
sponsored by Cisco and Pure Storage
RESOURCE: Check out this custom resource to learn how you can save money, reduce complexity, improve productivity, and mitigate risk using FlashStack.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

Cisco and Pure Storage

Integrated Risk Management on ServiceNow
sponsored by ServiceNow
WEBCAST: Deloitte, a leader in risk management consulting, has collaborated with ServiceNow, a leader in GRC platform technology, to develop accelerators which streamline and automate risk management. These solutions will provide you with the tools needed to better manage different types of risk, allowing you to focus on running your business.
Posted: 13 Nov 2020 | Premiered: Nov 13, 2020

ServiceNow

Deloitte achieves new levels of productivity and client services through global standardization
sponsored by ServiceNow
CASE STUDY: In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

Now Platform® Paris release Fact Sheet
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

The Five Challenges of Modern IT Operations
sponsored by OpsRamp
WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

OpsRamp

The Cloud People: Safe and Continuous Development in ServiceNow
sponsored by ServiceNow
WEBCAST: In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes.
Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

ServiceNow

Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Dell Technologies

Extracting value from automation with ServiceNow
sponsored by ServiceNow
WEBCAST: In part 3 of ServiceNow’s ITSM webinar series, learn how you can extract value from automation to propel digital transformation plans. Watch now to learn more.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Introduction to Perspectium
sponsored by ServiceNow
WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Flyform: What Is a CMDB & How to Make It Work for You
sponsored by ServiceNow
WEBCAST: Watch FlyForm CEO Phil Davies and Senior Technical Consultant Steven Williams break down the nuances of a CMDB and how implementing and nurturing a CMDB is crucial to optimising an organisation's operations.
Posted: 06 Nov 2020 | Premiered: Nov 6, 2020

ServiceNow

Service-Centric AIOps: How OpsRamp OpsQ Drives It Operational Efficiency And Faster Response At Scale.
sponsored by OpsRamp
EBOOK: Access this ebook to learn about OpsRamp OpsQ, an intelligent event management, alert correlation, and remediation service centric AIOps solution that is built for the ever-growing amounts of event and performance data.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

OpsRamp

Begin your modernization journey
sponsored by ServiceNow
WEBCAST: In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.
Posted: 05 Nov 2020 | Premiered: Nov 5, 2020

ServiceNow

Get ready to begin your optimization journey
sponsored by ServiceNow
VIDEO: In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.
Posted: 05 Nov 2020 | Premiered: 05 Nov 2020

ServiceNow

Resolving service requests at speed
sponsored by ServiceNow
WEBCAST: ServiceNow’s platform is the UK Department of Work & Pensions’ (DWP) go-to place for IT support - bringing a multi-channel, seamless and personalized experience to 90,000+ employees - whether a user interacts with support services online, by phone, or even in-person. Join the webinar to learn more.
Posted: 04 Nov 2020 | Premiered: Nov 4, 2020

ServiceNow

Refining risk resolution for the new normal
sponsored by ServiceNow
VIDEO: If the COVID crisis has taught us anything it’s that adaptability is necessary for success. In this session, you will learn how enhancements to Advanced Risk Assessment will get you information more quickly, so you can get ahead of risks.
Posted: 02 Nov 2020 | Premiered: 02 Nov 2020

ServiceNow

Deal-Makers’ Guide to ServiceNow
sponsored by ClearEdge
ANALYST REPORT: ServiceNow sells one of the most reputable solutions on the market, but it also comes with some big spending commitments. Download this Deal-Makers’ Guide to ServiceNow to learn how you can right-size spend through inspection, planning, and execution.
Posted: 30 Oct 2020 | Published: 30 Oct 2020

ClearEdge

Telehouse: Your one stop colocation support service provider
sponsored by Telehouse
PRODUCT OVERVIEW: In this product overview, learn about Telehouse’s colocation offering, and how they can provide you with an environment to house, connect and monitor your IT infrastructure—allowing you to focus on running your business and supporting end users.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Telehouse

A to Z of new ITSM tool Implementation
sponsored by Freshworks
EBOOK: This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on: selecting your new tool, developing a relationship with your ITSM vendor, communicating & documenting your plan, and more. Grab your copy to get started.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Freshworks

Higher Education CIOs Must Establish a Culture of Proactive Cost Optimization
sponsored by Wasabi
ANALYST REPORT: Pressure on higher education’s business model has resulted in cost optimization efforts in many institutions. Explore Gartner’s recommendations for adjusting to this shift in this report.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Wasabi

Signs you need to re-evaluate your IT service delivery
sponsored by Freshworks
WHITE PAPER: As IT increasingly permeates business, the role of the service desk is also expanding. Modern CIOs are rethinking their ITSM strategies from an ROI, payback and value perspective. Explore 5 signs that you need to re-evaluate your IT service delivery in this white paper.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT for Higher Education: Graduating from connected to smart
sponsored by Freshworks
WHITE PAPER: Download this white paper to learn how you can get started deploying an IT service desk, and explore benefits like increased productivity, improved daily student life, and more.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

Freshworks

IT leaders say SAP migration is critical to business success
sponsored by Ensono Limited
RESOURCE: In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

Ensono Limited

Shadow IT: How to Protect Your Organization from What You Can’t See
sponsored by Augmentt
RESOURCE: “Shadow IT” isn’t a new concept, but in today’s regulatory and compliance landscape, it can be a deadly one. Dive inside this 23-page report to learn more about the modern iterations of “shadow IT”—and find out what your IT department should be doing in order to mitigate risks.
Posted: 23 Oct 2020 | Published: 20 Oct 2020

Augmentt
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