All Research Sponsored By:Microsoft India

The Benefits of Social and Cloud-based CRM Tools
EGUIDE: In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.
Posted: 17 Jul 2014 | Published: 17 Jul 2014


Delivering Positive Multi-Channel Customer Experiences
EGUIDE: This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
Posted: 17 Jul 2014 | Published: 17 Jul 2014


Case Study: Manufacturing Company Increases Business, Reduces Cost
CASE STUDY: This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012


Hexaware Technologies - IT Services Firm Tackles Global CRM Project, Succeeds with Expert Developer Support
CASE STUDY: This case study explains how one organization was able to ensure the proper development and implementation of their global CRM solution based on Microsoft Dynamics CRM by leveraging expert developer support.
Posted: 16 Jun 2014 | Published: 29 Oct 2010


Empower Sales Teams On The Go
VIDEO: To meet the needs of the on-the-go sales rep, you need a CRM system that's flexible, collaborative, and available on any device, from smartphone to tablet to PC. In this video, learn about one such CRM system that provides modern sales teams with the tools they need at the speed and ease necessary for today's fast-paced business world.
Posted: 27 May 2014 | Premiered: 04 Nov 2013


Social is for Closers: Social Intelligence Guide for Sales
WHITE PAPER: If you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads.
Posted: 20 May 2014 | Published: 20 May 2014


Microsoft Dynamics CRM Release Preview Guide
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014


The future of productivity - Office 365
WHITE PAPER: Access the following white paper to uncover a cloud-based and collaborative solution that allows for both reduction of operating costs as well as an ability to increase the productivity of your employees.
Posted: 20 Dec 2013 | Published: 20 Dec 2013


Connected Customer Centricity - MS perspective on the Retail Industry
WHITE PAPER: This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
Posted: 19 Dec 2013 | Published: 31 Jan 2012


Dynamic Business - From Aspiration to Reality
WHITE PAPER: This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
Posted: 19 Dec 2013 | Published: 19 Mar 2013


Microsoft or VMware for your Cloud Environment?
WHITE PAPER: This whitepaper features a side-by-side comparison of VMware and Microsoft cloud offerings.
Posted: 18 Dec 2013 | Published: 13 Nov 2013


Business Drivers and Evaluating Private Cloud Strategies
WHITE PAPER: This whitepaper covers the importance of putting the focus on formulating a business strategy first when making the move to the cloud.
Posted: 17 Dec 2013 | Published: 14 Jun 2012


Unlock New Business Paradigms with the Cloud
WHITE PAPER: This whitepaper discusses the importance of shifting the focus to business value when your organization is making the move to the cloud.
Posted: 17 Dec 2013 | Published: 17 May 2012


Transforming payments from a transaction business to an information Business
WHITE PAPER: Access the following white paper to uncover an unprecedented opportunity for the payments industry. Discover what you need to do to get ready for this new wave of technology and gain insight on how to capitalize on it.
Posted: 13 Dec 2013 | Published: 13 Dec 2013


Microsoft's Perspectives on Social, Mobile, Cloud and Big Data
WHITE PAPER: This resource takes a closer look at the business impact of big data, and explores how the right data management strategy can help you get the most out of all of the information in your enterprise.
Posted: 12 Dec 2013 | Published: 31 Dec 2012


Obtaining Real Business Value from Big Data
WHITE PAPER: Many businesses mistakenly enter the world of big data through a "lab" approach in IT departments. To obtain real business value from big data, you need a strategic approach to join technology investments with business goals.
Posted: 11 Dec 2013 | Published: 30 Nov 2012