Business of Information Technology  >   Business Processes  >   Product Development  >  

User Experience

RSS Feed   
ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
1 - 25 of 216 Matches Previous Page  |  Next Page
The Road Less Taken in Media: How a Smart(er) Engine Could Be the Competitive Edge
sponsored by SoftServe
WHITE PAPER: Download this white paper to learn why building a personalized recommendation engine requires an approach that utilizes multiple processes, and take a closer look at the machine learning behind these engines.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

TOPICS: 
SoftServe

The Ultimate Guide to Intelligent Self-Service
sponsored by Compunnel Digital
EGUIDE: Gartner predicts that by 2020 a customer will manage 85% of their business relationships without interacting with a human. In this e-guide, discover how to make the switch to self-service customer support, and learn how to make your self-service success a reality.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

TOPICS: 
Compunnel Digital

Harness the Millennial Market and Scale-Up in Sports Betting
sponsored by Onfido
WHITE PAPER: The number of new users signing up to sports gambling platforms are on the rise, but users aren't loyal to one app. Learn how to prevent app abandonment and secure your top spenders in this informative white paper.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

TOPICS: 
Onfido

5 Must-Haves for Compelling Customer Engagement
sponsored by Xpertdoc
EBOOK: How do you create compelling customer engagement? In this e-book, uncover 5 essential strategies for driving customer engagement with digital document creation and management. Download now to get started building your customer engagement strategy, and explore the benefits of a personalized approach.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

TOPICS: 
Xpertdoc

The Ultimate Guide to Site Search User Experience
sponsored by Coveo
WHITE PAPER: 30% of all web visitors will perform a search at some point on your company's website—but poor site search can leave shopping carts empty, and customers scarce. Don't fall victim to a poor site-search, explore these 8 best practices and boost your bottom line.
Posted: 07 Feb 2019 | Published: 31 Dec 2018

TOPICS: 
Coveo

Reverse-Engineer These 5 Omnichannel Customer Engagement Tricks to Streamline Support
sponsored by Freshworks
WHITE PAPER: According to Gartner, 81% of businesses expect to be competing on the basis of customer experience by 2020, making omnichannel engagement one of the top priorities for businesses looking to maintain their competitive edge in the digital market. Download this white paper to learn how you can get ahead with 5 simple tricks.
Posted: 05 Feb 2019 | Published: 05 Feb 2019

TOPICS: 
Freshworks

How to Design Q&A Chat Workflows Your Customers Will Love
sponsored by Freshworks
WHITE PAPER: Chatbots are transforming the world of customer service, allowing business to deliver the top-notch, 24/7 support customers expect from all their favorite brands. But how do you get started? Download the white paper and discover 7 tips for effective Q&A chatbot workflows, and turn your chatbot into a chat-boss.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

TOPICS: 
Freshworks

Health Check: Is Your Team Omnichannel Ready?
sponsored by Freshworks
WHITE PAPER: Covering multiple channels is the first step towards a winning omnichannel strategy. But do you have the other missing ingredients necessary to secure your omnichannel success? Explore a twelve-point checklist inside and see how your omnichannel support strategy stacks up.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

TOPICS: 
Freshworks

Why You Need Intelligent Search To Scale And Optimize Customer Support
sponsored by Attivio
EBOOK: Intelligent search can help organizations build 360-degree customer profiles and manage changing customer expectations. Download this white paper to discover how intelligent search can help your business build customer loyalty and leverage the powers of AI.
Posted: 31 Jan 2019 | Published: 31 Jan 2019

TOPICS: 
Attivio

Creating Personalized Customer Journeys with a Digital Experience Platform and Headless CMS
sponsored by Contentstack
RESEARCH CONTENT: Download this Gartner research to find out why application leaders must look beyond traditional portal frameworks to "headless" digital experience platforms as the foundation of their digital initiatives.
Posted: 30 Jan 2019 | Published: 05 Feb 2018

TOPICS: 

Miami Heat Delivers Realtime Personalized Digital Experiences with a Headless CMS
sponsored by Contentstack
CASE STUDY: The Miami HEAT may by NBA champions, but their CMS certainly wasn't a winner. To see how Contentshack helped these 3-time NBA champions captivate audiences both on and off the court, read the full case study below.
Posted: 29 Jan 2019 | Published: 29 Jan 2019

TOPICS: 

The Rise of Dynamic Experience to Speed Up Customer Buying Journeys
sponsored by Contentstack
WHITE PAPER: People have high expectations for their digital experiences, and enterprises need a way to keep up. Download this white paper to learn how personalization can help your business boost its CX success rate and secure customer loyalty.
Posted: 28 Jan 2019 | Published: 18 Jun 2018

TOPICS: 

Data as a Feature: Turning Data into Your Product's Most Potent Asset
sponsored by TIBCO
EBOOK: With data bombarding consumers and businesses from all angles, product managers face the unique challenge of turning their data from a burden into a benefit. In this e-book, uncover why treating data as a feature in product development is essential to creating a memorable CX and business success.
Posted: 25 Jan 2019 | Published: 31 Jan 2018

TOPICS: 
TIBCO

4 Transformative Best Practices for Future-Ready Customer Service Experiences
sponsored by ServiceNow
ANALYST REPORT: In this analyst report from Aberdeen, discover what the best-in-class customer service organizations are doing to stay ahead. Download now to learn more about the top challenges impacting successful CX, and uncover the 4 transformational techniques to take your customer service to the next level.
Posted: 24 Jan 2019 | Published: 30 Nov 2018

TOPICS: 
ServiceNow

Customer Experience 2019: What's Hot and What's Not?
sponsored by British Telecommunications PLC
WHITE PAPER: The next 12 months are going to be turbulent for businesses looking to improve their overall CX, according to Dr. Nicola Millard, head of customer insight and futures at British Telecommunications. Download this white paper to learn more about the 3 trends causing CX volatility, and discover how to avoid the impending storm.
Posted: 18 Jan 2019 | Published: 18 Jan 2019

TOPICS: 
British Telecommunications PLC

Health IT Must Put Physicians Front and Center
sponsored by PatientKeeper
RESOURCE: Ask most physicians what they think of the technology they are required to use in their practices and hospitals, and you'll likely get an earful. Download this resource to uncover input from physicians and other healthcare stakeholders about reducing the clinician burden associated with health IT.
Posted: 17 Jan 2019 | Published: 17 Jan 2019

TOPICS: 
PatientKeeper

A New Era of E-Commerce: Headless Commerce
sponsored by BigCommerce
WHITE PAPER: A headless commerce platform can help businesses with high-volume meet changing customer demands with flexibility and a content-first approach. Download this white paper to explore how headless commerce can help your business by removing the need to compromise content, commerce or experience with an array customizable and flexible business tools.
Posted: 14 Jan 2019 | Published: 14 Jan 2019

TOPICS: 
BigCommerce

Balancing Digital Experience and Security
sponsored by Akamai Technologies
RESOURCE: As organizations seek to improve customer experiences, they must enable increasingly fast, streamlined, simple and safe digital experiences. This executive summary aims to help readers understand how digital businesses across the globe align user experience and security with their strategic priorities.
Posted: 17 Dec 2018 | Published: 31 Mar 2018

TOPICS: 
Akamai Technologies

How to Accelerate Delivery of Digital Innovations from Legacy Insurance Systems
sponsored by OpenLegacy
WHITE PAPER: In this white paper, discover API software that helps create new business models by making the data and processing in your legacy or back-end applications available to modern applications – across mobile, web, and cloud quickly, cost- efficiently, and with low risk.
Posted: 01 Nov 2018 | Published: 01 Nov 2018

TOPICS: 
OpenLegacy

Preserve Your Choices When You Deploy Digital Workspaces
sponsored by Citrix
RESOURCE: Check out this resource to learn how best-in-class digital workspaces will remove the burden from IT to pick the right options and provide users with the ability to choose what they want - reducing complaints, and enabling workers to be far more productive.
Posted: 23 Oct 2018 | Published: 23 Oct 2018

TOPICS: 
Citrix

Executive Profiles in Digital Transformation
sponsored by ServiceNow
WHITE PAPER: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018

TOPICS: 
ServiceNow

Digital Workspaces of the Future: Technology that Serves the People, Not Vice Versa
sponsored by Citrix
RESOURCE: To avoid falling behind in this era of digital transformation check out this article to learn how a user-centric digital workspace can benefit both your organization and end users alike.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

TOPICS: 
Citrix

4 AI Quick Hits You Can Add to Your Enterprise Search App Right Now
sponsored by Lucidworks
WHITE PAPER: An increasing number of organizations are realizing the benefits of integrating machine learning or AI with their website's search feature. Download this report to learn the 4 changes you could make to your search function to create a better user experience.
Posted: 03 Aug 2018 | Published: 03 Aug 2018

TOPICS: 
Lucidworks

If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search
sponsored by Lucidworks
WHITE PAPER: A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.
Posted: 27 Jul 2018 | Published: 27 Jul 2018

TOPICS: 
Lucidworks

Fusion Head-Tail Analysis Reveals Why Users Leave
sponsored by Lucidworks
WHITE PAPER: Customers will likely jump to your competitor if they can't find exactly what they're looking for on your site. In this white paper, learn how head-tail analysis can uncover different search strategies and find the root cause of why customers are leaving.
Posted: 27 Jul 2018 | Published: 27 Jul 2018

TOPICS: 
Lucidworks
1 - 25 of 216 Matches Previous Page    1 2 3 4    Next Page

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement