Business of Information Technology  >   Business Processes  >   Product Development  >  

User Experience

RSS Feed   
ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
1 - 25 of 216 Matches Previous Page  |  Next Page
Executive Guide for Marketing: 3 Models for Digital Transformation
sponsored by Bynder
WHITE PAPER: Download this guide to find out why the marketing imperatives for each of the 3 business models, outlined inside, are achievable when you position DAM as foundational tech within your ecosystem.
Posted: 18 Jun 2019 | Published: 18 Jun 2019

Bynder

From Email to Virtual Reality: The Impact of Technology on Employee Experience
sponsored by Adobe Systems Incorporated
RESEARCH CONTENT: In this IDG Technologies Report, explore the impact of technology on employee experiences. Learn how old-standby email to futuristic VR/AR tools are challenging IT teams and benefiting other workplace staff, and uncover how to use emerging technologies to your organization's advantage.
Posted: 14 Jun 2019 | Published: 14 Jun 2019

Adobe Systems Incorporated

Enterprise Collaboration: Benefits, Misalignment's, and Risks
sponsored by Adobe Systems Incorporated
WHITE PAPER: In this white paper, learn how to address common enterprise collaboration and digital transformation challenges by addressing corresponding data privacy, data security, and regulatory compliance obstacles. Additionally discover how collaboration initiatives can help your organization accelerate decision-making, increase productivity, and more.
Posted: 13 Jun 2019 | Published: 30 Jun 2018

Adobe Systems Incorporated

Putting the "Human" Back in HR: How to Balance High Tech and High Touch
sponsored by SumTotal
WHITE PAPER: Download this white paper to learn how your HR team can meet both big picture and small picture expectations by automating the minutiae, integrating HCM systems, and using insights to power a high-impact talent strategy – for humans and by humans.
Posted: 29 May 2019 | Published: 29 May 2019

SumTotal

HR Makes Major Strides Toward Improving Employee Engagement
sponsored by SearchDataManagement
EZINE: Boosting your employee engagement just got easier. In this e-zine, discover 3 avenues your organization can take to enhance employee engagement. Unlock the fundamentals of a killer employee experience strategy, and explore how to boost your business through the use of employee engagement tools.
Posted: 13 May 2019 | Published: 13 May 2019

SearchDataManagement

The Basics of Customer Case Management
sponsored by Squelch
RESOURCE: What is customer case management and how can it help your business? In this blog, learn about the basics of customer case management, review key features, top service providers, and the clear benefits for your organization.
Posted: 29 Apr 2019 | Published: 08 Feb 2019

Squelch

9 Steps to Gain and Retain Customers
sponsored by Oracle Corporation
WHITE PAPER: Download this ebook to unlock the 9 steps your growing company needs to elevate its customer experience and outmaneuver the competition. Learn how a strong CX can help put your SMB back on the map, and review your software options with Oracle CX Cloud.
Posted: 24 Apr 2019 | Published: 31 Dec 2018

Oracle Corporation

Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey
sponsored by TechTarget
RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program.
Posted: 18 Apr 2019 | Published: 18 Apr 2019

TechTarget

Improve the Customer Experience with Speech Analytics
sponsored by CallMiner
WHITE PAPER: Download this white paper to explore how interaction analytics work, and review how speech and interaction analytics can help your organization improve customer satisfaction, increase productivity, and create stronger customer support teams.
Posted: 28 Mar 2019 | Published: 31 Dec 2018

CallMiner

Salt River Project leverages KNOA to Help Identify Ways to Best Improve User Experience
sponsored by Knoa Software
VIDEO: In this video, explore how energy provider, Salt River Project (SRP), optimized their SAP user experience with user experience management (UEM) software from Knoa.
Posted: 20 Mar 2019 | Premiered: 27 Jun 2018

Knoa Software

Using Analytics to Speed Time to Implementation
sponsored by Knoa Software
RESOURCE: In this news article from SAP, explore how Salt River Project (SRP), an Arizona based water and power provider, is addressing their SAP S/4HANA user experience challenges with User Experience Management (UEM) software from Knoa.
Posted: 20 Mar 2019 | Published: 12 Sep 2018

Knoa Software

How Did a Phoenix Power Utility Boost User Experience and Adoption of Its Enterprise Applications?
sponsored by Knoa Software
CASE STUDY: In this case study, explore how the SAP User Experience Management (UEM) application by Knoa helped an Arizona-based water and electricity provider gain full visibility into their user behavior, and improve employee experiences with its SAP applications.
Posted: 19 Mar 2019 | Published: 31 Dec 2017

Knoa Software

Investigating the Customer Support Persona: A Survey of Customer Support Professionals
sponsored by Squelch
RESEARCH CONTENT: Forward-thinking companies know that a great customer experience relies on the effectiveness and efficiency of their customer support teams. In this research report from Dimensional Research, get a better understanding of the people and systems driving your customer experiences, and learn how to put that information to use.
Posted: 12 Mar 2019 | Published: 31 Mar 2018

Squelch

State of Sales: Insights and Trends from over 2,900 Sales Professionals Worldwide
sponsored by Salesforce
RESEARCH CONTENT: Technology is pushing customer expectations to all-time highs, and sales organizations into uncharted territory. With this research report, discover how 2,900+ sales professionals and leaders are coping with changes to their industry, and learn how AI and data-driven insights are helping sales teams meet customer expectations around the globe.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Salesforce

State of Marketing: Insights and Trends from over 4,100 Marketing Leaders Worldwide
sponsored by Salesforce
RESEARCH CONTENT: The world of marketing is undergoing a revolution. In this report, discover what over 4,100 marketing leaders have to say about this marketing transformation, and uncover how marketers are evolving their traditional tactics to keep up with changing customer demands.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Salesforce

Virgin Trains Streamlines Processes with ServiceNow to Transform the Rider Experience
sponsored by ServiceNow
CASE STUDY: Virgin Trains was looking to transform their rail experience by delivering a consistently positive customer experience. In this case study, discover how Virgin Trains successfully transformed their customer experience with ServiceNow, and decide if a customer service platform from ServiceNow is right for you.
Posted: 11 Mar 2019 | Published: 11 Mar 2019

ServiceNow

The Real-Time and Predictive Commerce Playbook
sponsored by SAS
EBOOK: In this e-book, discover how predictive and real-time analytics are helping businesses deliver better customer experiences, and learn how to get started with your real-time and predictive analytics implementation strategy.
Posted: 05 Mar 2019 | Published: 05 Mar 2019

SAS

The Foundation for Improving CX: Look to the Cloud
sponsored by West IP Communications
WHITE PAPER: Customer demands seem to change with the seasons, so it's no surprise that 74% of those surveyed by IDG found it difficult to keep up. In this white paper, explore how organizations can keep up with shifting customer expectations, and improve their CX by moving to the cloud.
Posted: 26 Feb 2019 | Published: 26 Feb 2019

West IP Communications

The Road to Transforming the Customer Service Experience
sponsored by ServiceNow
WHITE PAPER: According to Forrester, 63% of consumers will stop doing business with a brand due to poor customer service. In this white paper, learn how to prevent customer dissatisfaction, and uncover the essential features of a competitive customer service strategy.
Posted: 20 Feb 2019 | Published: 20 Feb 2019

ServiceNow

Delivering Game-Changing Hybrid Power Products
sponsored by PropelPLM
CASE STUDY: Download this case study to learn how FlexGen used Propel PLM for a more transparent way to keep engineers, suppliers and customers on the same page for all their product designs and discussions.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

PropelPLM

Harness the Millennial Market and Scale-Up in Sports Betting
sponsored by Onfido
WHITE PAPER: The number of new users signing up to sports gambling platforms are on the rise, but users aren't loyal to one app. Learn how to prevent app abandonment and secure your top spenders in this informative white paper.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

Onfido

Data as a Feature: Turning Data into Your Product's Most Potent Asset
sponsored by TIBCO
EBOOK: With data bombarding consumers and businesses from all angles, product managers face the unique challenge of turning their data from a burden into a benefit. In this e-book, uncover why treating data as a feature in product development is essential to creating a memorable CX and business success.
Posted: 25 Jan 2019 | Published: 31 Jan 2018

TIBCO

4 Transformative Best Practices for Future-Ready Customer Service Experiences
sponsored by ServiceNow
ANALYST REPORT: In this analyst report from Aberdeen, discover what the best-in-class customer service organizations are doing to stay ahead. Download now to learn more about the top challenges impacting successful CX, and uncover the 4 transformational techniques to take your customer service to the next level.
Posted: 24 Jan 2019 | Published: 30 Nov 2018

ServiceNow

Customer Experience 2019: What's Hot and What's Not?
sponsored by British Telecommunications PLC
WHITE PAPER: The next 12 months are going to be turbulent for businesses looking to improve their overall CX, according to Dr. Nicola Millard, head of customer insight and futures at British Telecommunications. Download this white paper to learn more about the 3 trends causing CX volatility, and discover how to avoid the impending storm.
Posted: 18 Jan 2019 | Published: 18 Jan 2019

British Telecommunications PLC

The New Focus on Employee UX
sponsored by Citrix
ESSENTIAL GUIDE: In this E-Guide, learn why workspace-leader Citrix has leveled their sights on maximizing user experience and employee productivity – including a look into the Citrix Synergy summit that got this ball rolling.
Posted: 29 May 2019 | Published: 29 May 2019

Citrix
1 - 25 of 216 Matches Previous Page    1 2 3 4    Next Page

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement