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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
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Think Beyond File Storage to Accelerate Business Efficiency
sponsored by Citrix
EBOOK: Providing a file-sharing tool that combines the security your business needs with the convenience that users demand deters employees from using unsecure personal storage for company data. Access this white paper to learn 3 keys to boosting business efficiency and to discover how to keep your employees satisfied while ensuring your data is secure.
Posted: 27 Jan 2020 | Published: 27 Jan 2020

Citrix

Liberty Mutual Transforms the Employee Experience
sponsored by Workgrid
CASE STUDY: View this case study to learn how Workgrid Assistant helped Liberty Mutual Insurance easily manage employees' notifications, approvals, workflows, and more. Review Workgrid product features and benefits, and explore how Workgrid can help your organization simplify the work day and drive front-line engagement.
Posted: 23 Sep 2019 | Published: 23 Sep 2019

Workgrid

Evolving the Digital Workplace: How Liberty Mutual Insurance Transformed their Intranet into an Intelligent Employee Experience Platform
sponsored by Workgrid
RESOURCE: Read this blog to learn how to deliver a simple, intuitive and contextual employee experience that allows for more freedom to innovate and less UX clutter or slowdown.
Posted: 20 Sep 2019 | Published: 20 Sep 2019

Workgrid

Enterprise Collaboration: Benefits, Misalignment's, and Risks
sponsored by Adobe Inc
WHITE PAPER: In this white paper, learn how to address common enterprise collaboration and digital transformation challenges by addressing corresponding data privacy, data security, and regulatory compliance obstacles. Additionally discover how collaboration initiatives can help your organization accelerate decision-making, increase productivity, and more.
Posted: 13 Jun 2019 | Published: 30 Jun 2018

Adobe Inc

Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey
sponsored by TechTarget
RESEARCH CONTENT: As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program.
Posted: 18 Apr 2019 | Published: 18 Apr 2019

TechTarget

How to be a Great Marketer with AI
sponsored by Contentstack
NEWSLETTER: In this newsletter from Contentstack, learn how to unleash the power of your marketing teams with AI tools. Discover how to create and deliver new digital experiences, and grow your business with smart technology including analytics, personalization, and more.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

Contentstack

State of Marketing: Insights and Trends from over 4,100 Marketing Leaders Worldwide
sponsored by Salesforce
WHITE PAPER: The world of marketing is undergoing a revolution. In this report, discover what over 4,100 marketing leaders have to say about this marketing transformation, and uncover how marketers are evolving their traditional tactics to keep up with changing customer demands.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Salesforce

The Foundation for Improving CX: Look to the Cloud
sponsored by West IP Communications
WHITE PAPER: Customer demands seem to change with the seasons, so it's no surprise that 74% of those surveyed by IDG found it difficult to keep up. In this white paper, explore how organizations can keep up with shifting customer expectations, and improve their CX by moving to the cloud.
Posted: 26 Feb 2019 | Published: 26 Feb 2019

West IP Communications

The Road to Transforming the Customer Service Experience
sponsored by ServiceNow
WHITE PAPER: According to Forrester, 63% of consumers will stop doing business with a brand due to poor customer service. In this white paper, learn how to prevent customer dissatisfaction, and uncover the essential features of a competitive customer service strategy.
Posted: 20 Feb 2019 | Published: 20 Feb 2019

ServiceNow

4 Transformative Best Practices for Future-Ready Customer Service Experiences
sponsored by ServiceNow
ANALYST REPORT: In this analyst report from Aberdeen, discover what the best-in-class customer service organizations are doing to stay ahead. Download now to learn more about the top challenges impacting successful CX, and uncover the 4 transformational techniques to take your customer service to the next level.
Posted: 24 Jan 2019 | Published: 30 Nov 2018

ServiceNow

Customer Experience 2019: What's Hot and What's Not?
sponsored by BT
WHITE PAPER: The next 12 months are going to be turbulent for businesses looking to improve their overall CX, according to Dr. Nicola Millard, head of customer insight and futures at British Telecommunications. Download this white paper to learn more about the 3 trends causing CX volatility, and discover how to avoid the impending storm.
Posted: 18 Jan 2019 | Published: 18 Jan 2019

BT

Preserve Your Choices When You Deploy Digital Workspaces
sponsored by Citrix
RESOURCE: Check out this resource to learn how best-in-class digital workspaces will remove the burden from IT to pick the right options and provide users with the ability to choose what they want - reducing complaints, and enabling workers to be far more productive.
Posted: 23 Oct 2018 | Published: 23 Oct 2018

Citrix

Executive Profiles in Digital Transformation
sponsored by ServiceNow
EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018

ServiceNow

Digital Workspaces of the Future: Technology that Serves the People, Not Vice Versa
sponsored by Citrix
RESOURCE: To avoid falling behind in this era of digital transformation check out this article to learn how a user-centric digital workspace can benefit both your organization and end users alike.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

Citrix

The New Focus on Employee UX
sponsored by Citrix
ESSENTIAL GUIDE: In this E-Guide, learn why workspace-leader Citrix has leveled their sights on maximizing user experience and employee productivity – including a look into the Citrix Synergy summit that got this ball rolling.
Posted: 29 May 2019 | Published: 29 May 2019

Citrix

HR Makes Major Strides Toward Improving Employee Engagement
sponsored by SearchDataManagement
EZINE: Boosting your employee engagement just got easier. In this e-zine, discover 3 avenues your organization can take to enhance employee engagement. Unlock the fundamentals of a killer employee experience strategy, and explore how to boost your business through the use of employee engagement tools.
Posted: 13 May 2019 | Published: 13 May 2019

SearchDataManagement

The Challenge of Unified Workspaces
sponsored by Dell and Intel
EGUIDE: In this expert-guide, learn the 4 top challenges facing end-user computing today, from application updates to security. Then, explore how your IT department can address the issue of unified workspaces head-on.
Posted: 13 Feb 2018 | Published: 07 Feb 2018

Dell and Intel

Enterprise Mobility Management: Top considerations and challenges
sponsored by Microsoft
EGUIDE: Download this expert e-guide to take a look at the top 5 considerations for implementing an EMM strategy, and learn how to overcome challenges such as managing too many devices, BYOD, and lack of policies.
Posted: 27 Oct 2017 | Published: 23 Oct 2017

Microsoft

Make the Most of Windows 10: How User Training Can Help
sponsored by Citrix
EGUIDE: Download this e-guide to find out how proper training can help make the most of your Windows 10 deployment.
Posted: 25 Oct 2017 | Published: 20 Oct 2017

Citrix

Virtual, mobile healthcare apps: The challenges, what makes a successful mobile app
sponsored by Blue Cedar
EGUIDE: Download this e-guide to discover the challenges facing mobile in healthcare and what a mobile application needs to truly be successful and stand out in the healthcare space.
Posted: 13 Jul 2017 | Published: 11 Jul 2017

Blue Cedar

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

4 Mountains Every Digital Business Is Climbing
sponsored by Equinix
RESOURCE: Every organization is facing the same four challenges when it comes to digital transformation. Access this infographic to find out how to overcome these business challenges with an interconnection-first approach.
Posted: 19 Jun 2017 | Published: 28 Apr 2017

Equinix

The Layers and Capabilities of a VDI Monitoring Platform and What to Expect from VDI Monitoring Tools
sponsored by Nerdio
EGUIDE: Choosing a monitoring platform for your virtual desktops can be a complex process. Find out what to expect from VDI monitoring tools and when to use them. Also, discover a breakdown of a common eight-layer model that addresses the major functional areas admins must monitor and manage.
Posted: 11 May 2017 | Published: 08 May 2017

Nerdio

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft

How to Extract the Most Value from Your Mobile App Development Process
sponsored by OutSystems
EGUIDE: Over the next few years, mobile user experience is going to play a larger role in determining a business' success. Learn why user experience needs to stay a top priority at every stage of the app lifecycle and how to select the best mobile app development platform for your business needs.
Posted: 06 Jan 2017 | Published: 04 Jan 2017

OutSystems
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