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Revenue acceleration for digital leaders
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from KPMG identifies three priorities for organisations to embrace to drive better, quicker and more certain returns.
Posted: 28 Nov 2018 | Published: 28 Nov 2018

ComputerWeekly.com

Buyer's Guide to Choosing the Right Remote Support Tool
sponsored by RescueAssist
WHITE PAPER: This buyer's guide can help you select the remote support tool that will work best for your organization. Inside, explore the 5 things you must consider before purchasing, including ease of use, security capabilities, and more.
Posted: 05 Nov 2018 | Published: 05 Nov 2018

RescueAssist

Getting Started With a Centralized CMDB
sponsored by ServiceNow
WHITE PAPER: Setting up a CMDB is notorious in the IT industry for being "too difficult". Click inside to find out 8 configuration management and CMDB tips, designed to help guide you through both the initial and post-implementation steps.
Posted: 12 Oct 2018 | Published: 20 Jul 2018

ServiceNow

The digital enterprise: Moving from experimentation to transformation
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This in-depth report from the World Economic Forum explains how companies can make sure their digital transformation projects are a success.
Posted: 26 Sep 2018 | Published: 27 Sep 2018

ComputerWeekly.com

Research Proves IT Transformation's Persistent Link to Business Value
sponsored by Dell EMC
WHITE PAPER: Based on data collected from over 4,000 decision makers, find out a handful of the tangible, quantitative outcomes that thousands of fully transformed businesses are experiencing.
Posted: 22 Aug 2018 | Published: 31 Mar 2018

Dell EMC

10 ITSM Mistakes You're Probably Making
sponsored by Samanage
WHITE PAPER: Open this guide to learn about the 10 biggest mistakes that can occur within ITSM projects, from personnel inconsistencies to neglecting service quality. In addition to learning how to recognize these tell-tale signs, you'll also find tips for overcoming and dodging these mistakes before they manifest into bigger problems.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

Samanage

When School is Out, IT is In
sponsored by Samanage
WHITE PAPER: While normally bustling campuses have been quiet during summer weeks, IT teams have been hard at work behind the scenes preparing and maintaining the infrastructure that supports it all. Click to learn about the challenges and the innovative projects that campus IT teams have been tackling head-on.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

Samanage

150 Ways to Automate Service Management
sponsored by Samanage
WHITE PAPER: Opportunities for automation can spring up throughout the organization – if you know where to look. Keep reading to learn over 150 ways service automation can be integrated within your organization, from IT to HR.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

Samanage

Old vs. New: The Impact of Automated IT
sponsored by DXC Concerto
WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

DXC Concerto

How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE: Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018

Samanage

How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER: It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018

IBM

How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER: It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018

IBM

Overcoming Alert Fatigue in a Modern Ops Environment.
sponsored by PagerDuty
WHITE PAPER: Alert fatigue isn't an incurable problem – even the largest and most complex infrastructures can be wrangled and monitored efficiently if you follow the right steps. Click now to get the 4 key steps for overcoming alert fatigue, and the potential revenue and security risks that can follow close behind.
Posted: 17 Aug 2018 | Published: 17 Aug 2018

PagerDuty

Survival Guide: Best Practices for Being On-Call
sponsored by PagerDuty
WHITE PAPER: Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.
Posted: 15 Aug 2018 | Published: 15 Aug 2018

PagerDuty

Top 5 Signs You're Living with Jurassic IT
sponsored by Kaseya
WHITE PAPER: Click to find out the top five tell-tale signs that your IT system is showing its age, and discover how to take the first steps towards modernization – and burying any IT fossils.
Posted: 13 Aug 2018 | Published: 23 Jul 2018

Kaseya

The 2018 State of IT Operations for SMBs
sponsored by Kaseya
WHITE PAPER: For IT teams at SMBs, security has topped the list of challenges. Download this research report for an overview of trends and concerns IT teams in SMBs currently face and how to respond to those.
Posted: 10 Aug 2018 | Published: 09 Jul 2018

Kaseya

Tips From Your Peers on Selecting an Operating System
sponsored by Oracle Corporation
WHITE PAPER: Enter this guide to discover more on the impact the right – or wrong – OS can have on your infrastructure's integrity, and get tips from your IT peers on how to choose the one that sets your stack up for present and future success.
Posted: 03 Aug 2018 | Published: 03 Aug 2018

Oracle Corporation

Citrix Workspace vs. VMware Workspace ONE
sponsored by Citrix
VIDEO: Tune in to this slideshow, complete with live demonstrations, to learn how Citrix's Workspace platform stacks up against VMware's Workspace ONE in terms of user productivity and experience, ensuring digital perimeters are secure, and providing unified management for on-prem and cloud environments.
Posted: 02 Aug 2018 | Premiered: 18 Jun 2018

Citrix

5 Step Guide: Driving Success Through Cloud Optimization
sponsored by KCOM
WHITE PAPER: Access this guide to learn the five steps to create a cloud optimization strategy that aligns your cloud consumption with future business objectives and cut out frivolous costs along the way. Plus, find out how other companies are using this process to chisel off twenty to thirty percent of their monthly cloud spend.
Posted: 31 Jul 2018 | Published: 31 Jul 2018

KCOM

Case Study: Strategic Innovation to Break Out of Stagnant Growth
sponsored by Arrow Electronics
WHITE PAPER: For companies built around their ability to deliver exceptional customer service, continuous improvement is the only way to ensure growth. In this case study, learn how one such company reinvented their IT strategy to deliver new, innovative technology to their business, in turn spurring new levels of company growth.
Posted: 26 Jul 2018 | Published: 26 Jul 2018

Arrow Electronics

Four Part Digital Transformation Roadmap
sponsored by Arrow Electronics
WHITE PAPER: Click to access a roadmap that spans the four key elements that go into planning and executing a successful digital transformation strategy, designed to help you identify the next steps your organization should take.
Posted: 25 Jul 2018 | Published: 31 Mar 2017

Arrow Electronics

Case Study: Transforming IT Operations
sponsored by Kaseya
WHITE PAPER: As companies grow and start expanding their global presence, the importance of a fluid IT strategy quickly becomes apparent – especially as tickets and database problems begin piling up. Keep reading to find out how one global adventure company built an ITSM strategy to move past their clunky and ineffective IT processes.
Posted: 25 Jul 2018 | Published: 05 Jun 2017

Kaseya

System Monitoring for Dummies
sponsored by SolarWinds, Inc.
WHITE PAPER: Click to download a comprehensive guide on systems monitoring, covering all of the basics you'd need to know -- and some technical information, too. Learn about topics including its fundamental definitions, understanding how to set up and react to alerts, and even how to begin implementing automation.
Posted: 23 Jul 2018 | Published: 31 Dec 2017

SolarWinds, Inc.

Reducing Complexity in IT Infrastructure Monitoring: Study of Global Organizations
sponsored by Splunk
WHITE PAPER: Most IT professionals are responsible for monitoring and managing an average of 59 servers. Yikes. Based on a survey of over 2,500 IT decision makers around the world, find out how these leaders are addressing visibility and monitoring challenges in the wake of increasing infrastructure complexity.
Posted: 28 Jun 2018 | Published: 30 Apr 2018

Splunk

Clear Up Your Event Storms With Event Analytics
sponsored by Splunk
WHITE PAPER: As IT environments are becoming increasingly intricate, event monitoring is becoming more and more labor intensive. Click to learn how event analytics powered by machine learning can recognize abnormalities in your infrastructure's performance and take proactive steps towards resolution, freeing up IT to focus on strategic tasks.
Posted: 28 Jun 2018 | Published: 28 Jun 2018

Splunk
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