IT Management

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ALSO CALLED: IT Strategy, MIS, Management Information Systems, IT Management Leadership, Information Technology Management, Information Technology Strategy
DEFINITION: IT (information technology) is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word. It is  … 

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IT Management Reports
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Determining the Threshold of Investment (TOI) for Everbridge's Enterprise IT Alerting
sponsored by EverBridge Inc.
WHITE PAPER: Learn how to measure the ROI of modern IT alerting and monitoring technology. Looking beyond financials, you'll also find out how to evaluate an IT alerting platform for its ability to meet compliance demands and operational demands – and perhaps most importantly, how sophisticated its automation capabilities are.
Posted: 24 May 2019 | Published: 24 May 2019

EverBridge Inc.

MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE: Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019

MicroScope

Service Visibility: A Road Map for IT Operations and Managing your EHR System
sponsored by ServiceNow
WHITE PAPER: Download this white paper learn how you can map your EHR-related clinical and business services automatically and uncover how better EHR service visibility can improve patient care, reduce risk, and drive down costs.
Posted: 24 May 2019 | Published: 24 May 2019

ServiceNow

Critical IT Elements to Ensure a Solid Business Foundation
sponsored by Involta
WHITE PAPER: Learn about the three foundational pillars that comprise an IT organization and what impact they ultimately have on an enterprise's success. Plus, discover best practices for achieving greater business alignment, increase service satisfaction, and more.
Posted: 23 May 2019 | Published: 23 May 2019

TOPICS:  CIOs | IT Management
Involta

The State of IT Transformation 2019: IT Pros Weigh In
sponsored by Datrium
WHITE PAPER: Explore survey results collected from over 500 IT professionals working in completed or in the midst of IT modernization projects to see what infrastructure problems they're still encountering – including high costs, unsecured data, and more.
Posted: 23 May 2019 | Published: 23 May 2019

Datrium

Elevating the Service Experience for All Users with Enterprise Service Management
sponsored by ServiceNow
WHITE PAPER: Keeping up with expectations requires elevating your enterprise service experience—and that means replacing old, manual processes of the past with digital workflows that connect the entire company. Open up this white paper to learn how.
Posted: 23 May 2019 | Published: 20 Jan 2019

ServiceNow

Leveraging The Power Of The Mainframe
sponsored by BMC
WHITE PAPER: Having more intelligent and automated detection, remediation, and operations in your mainframe is crucial to maintaining an agile, digital business—and there has never been a better time for investing in AI and machine learning technologies to do so. Read this white paper to learn about the opportunities and benefits in automating your mainframe.
Posted: 23 May 2019 | Published: 31 Dec 2018

BMC

The State of IT Transformation in 2019
sponsored by Datrium
WHITE PAPER: Explore survey results collected from over 500 IT professionals working in completed or in the midst of IT modernization projects to see what infrastructure problems they're still encountering – including high costs, unsecured data, and more.
Posted: 23 May 2019 | Published: 23 May 2019

Datrium

9 Mission-Critical Steps to Prep for an IT Move
sponsored by Involta
WHITE PAPER: Read through 9 best practices for moving IT operations and data assets to a cloud or managed IT services provider securely, efficiently, and without risking buyer's remorse further down the road.
Posted: 22 May 2019 | Published: 22 May 2019

Involta

How to Select a Workload Automation Tool
sponsored by BMC
WHITE PAPER: Workload automation (WLA) is a critical component of modern IT operations. Continue reading to unearth the criteria identified by real users and automation experts for use in pinpointing the WLA solution of best fit for your IT department
Posted: 22 May 2019 | Published: 22 May 2019

BMC

10 Questions You Should be Asking to Develop an IT Strategy Plan
sponsored by Involta
WHITE PAPER: Companies spend anywhere from three to seven percent of their revenue on IT depending on their size. Yet despite these numbers, many organizations still lack a future oriented IT strategy. Inside, uncover ten internal questions that should be asked to develop a complete IT strategy.
Posted: 22 May 2019 | Published: 22 May 2019

TOPICS:  CIOs | IT Management
Involta

How Do You Really Put AI to Work for ITOps?
sponsored by BMC
WHITE PAPER: Find out how machine data and AIOps platforms are helping encumbered IT teams make sense out of the intricacies of modern infrastructure and applications – finding patterns, diagnosing problems, and even predicting future changes.
Posted: 20 May 2019 | Published: 20 May 2019

BMC

7 Pitfalls of TAM
sponsored by Nlyte Software
WHITE PAPER: Read through 7 pitfalls that are bound to emerge once the dust clears from a successful technology asset management (TAM) rollout – and find out how to counteract each.
Posted: 20 May 2019 | Published: 20 May 2019

Nlyte Software

Shining a Light on Technology Asset Management (TAM)
sponsored by Nlyte Software
WHITE PAPER: Complex and often oversaturated, the compute infrastructure of most organizations is not a happy place for IT pros. Inside, catch glimpses at what technology asset management (TAM) platforms offer to organizations and enterprises who might be juggling one too many technology pieces at once.
Posted: 20 May 2019 | Published: 20 May 2019

Nlyte Software

Infographic: 2019 IT Priorities - UKI
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
Posted: 20 May 2019 | Published: 20 May 2019

ComputerWeekly.com

5 Strategies for Effective IT Operations in a Hybrid Cloud World
sponsored by Red Hat
VIDEO: Tune in learn about five unique strategies for fully harnessing IT analytics and automation technology, ultimately ensuring the success of your hybrid cloud environment – now and in the future.
Posted: 16 May 2019 | Premiered: 16 May 2019

Red Hat

How the Digital Revolution is Shaping the Modern Workplace
sponsored by Wrike
WHITE PAPER: While the business-level outcomes of digital transformation are clear – competitive advantages, greater process efficiency, and so on – the employee-level impact isn't always as apparent. Inside this research report, find out how thousands of employees and managers feel about today's digital work environments.
Posted: 16 May 2019 | Published: 16 May 2019

Wrike

Infographic: Top 10 ways to improve Customer Experience
sponsored by ComputerWeekly.com
EGUIDE: As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
Posted: 16 May 2019 | Published: 16 May 2019

ComputerWeekly.com

Government Modernization: 5 Questions to Ask
sponsored by Dell EMC
WHITE PAPER: Use this resource to uncover the five key questions your organization should be asking to help position IT for modernization success.
Posted: 16 May 2019 | Published: 16 May 2019

Dell EMC

IT Modernization Challenges and How to Address Them in Government
sponsored by Dell EMC
WHITE PAPER: Explore some of the key challenges organizations are facing when it comes to IT modernization. You'll also find out what technology choices are being used to solve them, including converged infrastructure, data lakes, cybersecurity tools, and more.
Posted: 16 May 2019 | Published: 16 May 2019

Dell EMC

The Government of Arlington Keeps Dreaming Thanks to IT Modernization
sponsored by Dell EMC
WHITE PAPER: Arlington, Texas, a city of over 370,000 residents, proudly calls itself "The American Dream City." In this one pager, find out how the city used sophisticated strategy and governance practices to build an incredibly modernized IT infrastructure to help them live up to their name.
Posted: 13 May 2019 | Published: 13 May 2019

Dell EMC

Best Practices in Outage Communication
sponsored by PagerDuty
WHITE PAPER: Communication plays a critical role in incident response scenarios. In this guide, you'll find best practices for communicating with incident response stakeholders, customer, external parties, and more.
Posted: 10 May 2019 | Published: 10 May 2019

PagerDuty

Opening New Horizons for Virgin Atlantic With Facebook's Collaboration Tool
sponsored by Workplace by Facebook
WHITE PAPER: Read this case study to learn how Virgin Holidays adopted Workplace as their central hub of communications which allowed them to problem solve in real-time.
Posted: 10 May 2019 | Published: 10 May 2019

TOPICS:  IT Management
Workplace by Facebook

Unintended Consequences in Digital Transformation: 7 Lessons from Major Brands
sponsored by Capriza
WHITE PAPER: Open up this article to read through seven accounts from major brands like Nike, LEGO, Google, and more as they explore the roadblocks they encountered in their own digital transformation projects – and find out how they ultimately overcame them.
Posted: 10 May 2019 | Published: 10 May 2019

Capriza

The PagerDuty Post-Mortem Handbook
sponsored by PagerDuty
WHITE PAPER: No major incident is ever truly resolved without a postmortem. It's a way to look back and review the incident in detail to determine exactly what went wrong. Open this eBook to learn how PagerDuty conducts postmortems internally, and receive a free postmortem template.
Posted: 10 May 2019 | Published: 10 May 2019

TOPICS:  IT Management
PagerDuty
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