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Sales Force Automation

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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact  … 

Sales Force Automation definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
Sales Force Automation Reports
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Insights on the State of Digital Transformation: Conga Survey
sponsored by Conga
WHITE PAPER: In this survey from Conga, uncover new insights into how Salesforce users manage contracts and data. Explore why an increasing number of Salesforce users are turning to AI, and discover the role of quality data and transformative technologies in digital transformation initiatives.
Posted: 20 Mar 2019 | Published: 31 Dec 2017

Conga

How to Avoid Sales Pitfalls with End-to-End Sales Acceleration
sponsored by Conga
WHITE PAPER: In this white paper, discover the major administrative pitfalls of sales organizations, and explore how Conga's integrated solutions can help sales teams achieve the end-to-end acceleration of their sales cycle, and sales team optimization.
Posted: 19 Mar 2019 | Published: 31 Dec 2017

Conga

Accelerate the Contract Process and Lose Fewer Deals
sponsored by Conga
EBOOK: 70% of all deals fall apart due to slow-downs during the late phase of contract negotiation. In this e-book, discover how contract process automation can help your sales teams accelerate the contract process, and transform your end of sales cycle from the place where deals die to the place where your sales reps become heroes.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

Conga

The 7 Must-Have Automated Documents for Business Success
sponsored by Conga
EGUIDE: In this guide, explore how automating your essential business documents can help your team gain efficiency and improve your bottom-line. Discover the 7 documents all business should consider automating, and decide for yourself if an automated document management tool from Conga is right for you.
Posted: 15 Mar 2019 | Published: 31 Dec 2017

Conga

Delivering Game-Changing Hybrid Power Products
sponsored by PropelPLM
CASE STUDY: Download this case study to learn how FlexGen used Propel PLM for a more transparent way to keep engineers, suppliers and customers on the same page for all their product designs and discussions.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

PropelPLM

Desktop Metal Innovates Manufacturing with Propel
sponsored by PropelPLM
CASE STUDY: In this case study, discover how 3D metal printing company, Desktop Metal, used a product lifecycle management (PLM) system to manage the complexity and rapid pace of innovation their products required. Download to learn more.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

PropelPLM

Driving Customer-Centric Development
sponsored by PropelPLM
CASE STUDY: AMS Technologies, a high-tech distributor and provider of custom optical, thermal, and power management tools across Europe, struggled to involve its customers throughout the product development process. To see how AMS Technologies overcame their business challenges and customer experience hurdles, download this case study from Propel PLM.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

PropelPLM

Case Study: Yukon Medical + Propel
sponsored by PropelPLM
CASE STUDY: In this case study, uncover how a product lifecycle management (PLM) and improved quality management system (QMS) from Propel helped Yukon Medical manage their training process and scale to fit their current—and future—business goals. Download now to discover how Yukon Medical succeeded by switching their legacy systems to Propel.
Posted: 13 Feb 2019 | Published: 31 Dec 2018

PropelPLM

Demo: NICE inContact CXone – Agent for Salesforce WFO
sponsored by NICE inContact
VIDEO: Watch this demo to learn how contact center agents can boost productivity and focus with easy access to WFO functionality from within Salesforce.
Posted: 21 Nov 2018 | Premiered: 15 Nov 2018

NICE inContact

Watson Discovery for Salesforce
sponsored by IBM
RESOURCE: IBM Watson Discovery for Salesforce is designed to use AI to transform your customer experience. Read on for more information, including how you can do this within the Salesforce Service Cloud.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

IBM

State of the Connected Customer
sponsored by Salesforce
RESEARCH CONTENT: For businesses, there's more focus than ever on going beyond the expected product or service, to deliver a customer experience that truly differentiates. This report examines the evolution of these expectations, the technology that's driving them, and the balance of trust between customers and companies.
Posted: 05 Sep 2018 | Published: 05 Sep 2018

Salesforce

The AI Revolution: Insights Into the Next Era of Customer Relationships
sponsored by Salesforce
RESEARCH CONTENT: This report highlights key findings around customers' heightened expectations for tailored, relevant experiences, and how businesses are using AI to meet them. Inside, you'll also uncover the 3 big decisions companies look to leverage AI to help them compete in the Age of the Customer.
Posted: 04 Sep 2018 | Published: 04 Sep 2018

Salesforce

Personalized Marketing at Scale: How and Why
sponsored by Coveo
RESOURCE: Many companies are already seeing measurable results with personalized marketing which justify the incredible amount of work it takes to create the personalized content and experiences. Learn how you can make creating and implementing your personalized marketing strategy easier, and uncover how companies are doing it right and seeing results.
Posted: 06 Aug 2018 | Published: 06 Aug 2018

Coveo

5 Quick Wins for Salesforce-Driven Processes
sponsored by K2
VIDEO: Find out how you can connect multivendor environments comprised of platforms like Salesforce and Microsoft Office without having to write extensive code.
Posted: 05 Jan 2018 | Premiered: 02 Jan 2018

K2

A Computer Weekly Buyer's Guide to Customer Experience
sponsored by ComputerWeekly.com
EBOOK: Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

ComputerWeekly.com

Managing Customer Data in the GDPR Era
sponsored by GearsDesign
EGUIDE: Download this expert guide to learn more about why enterprises need to train agents on how to properly process incoming customer requests to delete or reduce customer data, while maintaining GDPR compliance.
Posted: 17 Jan 2019 | Published: 17 Jan 2019

GearsDesign

Riding the AI Analytics Wave: How Salesforce Einstein Measures Up
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore how AI integration augments analytics apps. Discover AI's potential to open new doors for IoT and cloud strategies, and learn about how Salesforce's Einstein platform measures up.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

Artificial Intelligence Meets Enterprise Collaboration Systems
sponsored by SearchContentManagement
EZINE: This expert handbook explores the different AI flavors in collaboration platforms and how they can help you optimize reporting and analytics. Learn more about how Microsoft, Salesforce, and Oracle are folding AI into collaboration and which platform fits your organization's needs best.
Posted: 09 Jun 2017 | Published: 11 May 2017

SearchContentManagement

Aligning CRM Metrics with Business Goals
sponsored by Insightly
EGUIDE: This exclusive e-guide unveils the latest best practices for aligning CRM metrics with business goals. You'll learn expert tips on leveraging metrics for Salesforce and the call center, as well as uncover the importance of keeping metrics to a minimum.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Sales Management Strategies: Leading From The Trenches
sponsored by Adobe EchoSign
EGUIDE: How do you build a successful sales team from scratch? In this e-guide, learn how Russ Hearl, Vice President of Global Sales at DoubleDutch, was able to shape an ef- ficient team from the ground up.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Adobe EchoSign

How to Pick the Right Mobile Sales Force Automation APP
sponsored by Adobe EchoSign
EGUIDE: In this e- guide, explore key factors to keep in mind when choosing a mobile sales force automation application.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Adobe EchoSign

How Companies Know Which Customers Will Buy—And Who Will Buy More
sponsored by SearchCRM
EBOOK: This expert guide examines the ways in which companies are utilizing marketing automation software and customer personalization techniques to better target customers.
Posted: 12 Feb 2015 | Published: 12 Feb 2015

SearchCRM

Sales in the Cloud: Engage customers, close more deals
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this white paper to find out the perfect recipe for a modern sales strategy, and how process automation and social media can gracefully integrate in the cloud.
Posted: 11 Dec 2014 | Published: 11 Dec 2014

Oracle Corporation UK Ltd

MicroScope August 2014: An issue covering changes in the unified communications market
sponsored by MicroScope
EZINE: An issue highlighting the opportunities in the UC market as well as the ways resellers are adapting to the growth in cloud computing.
Posted: 20 Aug 2014 | Published: 14 Aug 2014

MicroScope
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