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Sales Force Automation

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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact  … 

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Sales Force Automation Reports
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Take Salesforce Customer 360 to the Next Level
sponsored by M-Files
VIDEO: In this webinar, Greg Milliken, VP of Marketing, and Mika Javanainen, VP of Product Marketing at M-Files discuss how to transform the effectiveness of your Salesforce investment with intelligent information management.
Posted: 02 Jul 2019 | Premiered: 19 Jun 2019

M-Files

Accelerate ABM with Priority Engine
sponsored by TechTarget
VIDEO: In this brief TechTarget video, discover how to accelerate your ABM strategy with Priority Engine. Inside, explore Priority Engine product features and benefits, and learn how TechTarget Priority Engine can help your organization continuously optimize ABM advertising.
Posted: 17 Jun 2019 | Premiered: 17 Jun 2019

TechTarget

Watch, Listen, Learn: Winning in the Age of the Informed Buyer
sponsored by TechTarget
RESEARCH CONTENT: In this infographic, explore how new 3rd party sources of behavioral insight are putting marketing teams in a better position to help grow sales productivity.
Posted: 13 Jun 2019 | Published: 13 Jun 2019

TechTarget

Selecting and Engaging Relevant Accounts for ABM ROI
sponsored by TechTarget
WHITE PAPER: In this white paper, learn how to build a successful ABM foundation with data-driven account selection and modeling. Explore 4 signs your company is failing with ABM account selection, and discover how to match your account selection with active demand in your market.
Posted: 05 Jun 2019 | Published: 05 Jun 2019

TechTarget

Digital Automation Drives a Proactive Sales Culture
sponsored by Adobe Systems Incorporated
CASE STUDY: Download this case study to learn how the Adobe Sign, Salesforce, and Cogna integration allowed Access Intelligence to reduce administration time and transform business processes, delivering a better CX and freeing sales reps to generate leads.
Posted: 29 Apr 2019 | Published: 29 Apr 2019

Adobe Systems Incorporated

Insights on the State of Digital Transformation: Conga Survey
sponsored by Conga
WHITE PAPER: In this survey from Conga, uncover new insights into how Salesforce users manage contracts and data. Explore why an increasing number of Salesforce users are turning to AI, and discover the role of quality data and transformative technologies in digital transformation initiatives.
Posted: 20 Mar 2019 | Published: 31 Dec 2017

Conga

How to Avoid Sales Pitfalls with End-to-End Sales Acceleration
sponsored by Conga
WHITE PAPER: In this white paper, discover the major administrative pitfalls of sales organizations, and explore how Conga's integrated solutions can help sales teams achieve the end-to-end acceleration of their sales cycle, and sales team optimization.
Posted: 19 Mar 2019 | Published: 31 Dec 2017

Conga

Accelerate the Contract Process and Lose Fewer Deals
sponsored by Conga
EBOOK: 70% of all deals fall apart due to slow-downs during the late phase of contract negotiation. In this e-book, discover how contract process automation can help your sales teams accelerate the contract process, and transform your end of sales cycle from the place where deals die to the place where your sales reps become heroes.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

Conga

The 7 Must-Have Automated Documents for Business Success
sponsored by Conga
EGUIDE: In this guide, explore how automating your essential business documents can help your team gain efficiency and improve your bottom-line. Discover the 7 documents all business should consider automating, and decide for yourself if an automated document management tool from Conga is right for you.
Posted: 15 Mar 2019 | Published: 31 Dec 2017

Conga

Delivering Game-Changing Hybrid Power Products
sponsored by PropelPLM
CASE STUDY: Download this case study to learn how FlexGen used Propel PLM for a more transparent way to keep engineers, suppliers and customers on the same page for all their product designs and discussions.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

PropelPLM

Desktop Metal Innovates Manufacturing with Propel
sponsored by PropelPLM
CASE STUDY: In this case study, discover how 3D metal printing company, Desktop Metal, used a product lifecycle management (PLM) system to manage the complexity and rapid pace of innovation their products required. Download to learn more.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

PropelPLM

Driving Customer-Centric Development
sponsored by PropelPLM
CASE STUDY: AMS Technologies, a high-tech distributor and provider of custom optical, thermal, and power management tools across Europe, struggled to involve its customers throughout the product development process. To see how AMS Technologies overcame their business challenges and customer experience hurdles, download this case study from Propel PLM.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

PropelPLM

Case Study: Yukon Medical + Propel
sponsored by PropelPLM
CASE STUDY: In this case study, uncover how a product lifecycle management (PLM) and improved quality management system (QMS) from Propel helped Yukon Medical manage their training process and scale to fit their current—and future—business goals. Download now to discover how Yukon Medical succeeded by switching their legacy systems to Propel.
Posted: 13 Feb 2019 | Published: 31 Dec 2018

PropelPLM

Demo: NICE inContact CXone – Agent for Salesforce WFO
sponsored by NICE inContact
VIDEO: Watch this demo to learn how contact center agents can boost productivity and focus with easy access to WFO functionality from within Salesforce.
Posted: 21 Nov 2018 | Premiered: 15 Nov 2018

NICE inContact

The Only Advanced Salesforce Integrations Book You'll Ever Need
sponsored by Workato
EBOOK: In this e-book, find out why you need a platform that helps you innovate faster than ever to create value for your business and new experiences for your customers. Continue reading to explore a broad overview of the most popular Salesforce integration scenarios in accounting, project management, customer support, and marketing.
Posted: 20 Nov 2018 | Published: 20 Nov 2018

Workato

State of the Connected Customer
sponsored by Salesforce
RESEARCH CONTENT: For businesses, there's more focus than ever on going beyond the expected product or service, to deliver a customer experience that truly differentiates. This report examines the evolution of these expectations, the technology that's driving them, and the balance of trust between customers and companies.
Posted: 05 Sep 2018 | Published: 05 Sep 2018

Salesforce

The AI Revolution: Insights Into the Next Era of Customer Relationships
sponsored by Salesforce
RESEARCH CONTENT: This report highlights key findings around customers' heightened expectations for tailored, relevant experiences, and how businesses are using AI to meet them. Inside, you'll also uncover the 3 big decisions companies look to leverage AI to help them compete in the Age of the Customer.
Posted: 04 Sep 2018 | Published: 04 Sep 2018

Salesforce

A Computer Weekly Buyer's Guide to Customer Experience
sponsored by ComputerWeekly.com
EBOOK: Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
Posted: 10 Aug 2017 | Published: 10 Aug 2017

ComputerWeekly.com

Managing Customer Data in the GDPR Era
sponsored by GearsDesign
EGUIDE: Download this expert guide to learn more about why enterprises need to train agents on how to properly process incoming customer requests to delete or reduce customer data, while maintaining GDPR compliance.
Posted: 17 Jan 2019 | Published: 17 Jan 2019

GearsDesign

Riding the AI Analytics Wave: How Salesforce Einstein Measures Up
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore how AI integration augments analytics apps. Discover AI's potential to open new doors for IoT and cloud strategies, and learn about how Salesforce's Einstein platform measures up.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

Artificial Intelligence Meets Enterprise Collaboration Systems
sponsored by SearchContentManagement
EZINE: This expert handbook explores the different AI flavors in collaboration platforms and how they can help you optimize reporting and analytics. Learn more about how Microsoft, Salesforce, and Oracle are folding AI into collaboration and which platform fits your organization's needs best.
Posted: 09 Jun 2017 | Published: 11 May 2017

SearchContentManagement

Aligning CRM Metrics with Business Goals
sponsored by Insightly
EGUIDE: This exclusive e-guide unveils the latest best practices for aligning CRM metrics with business goals. You'll learn expert tips on leveraging metrics for Salesforce and the call center, as well as uncover the importance of keeping metrics to a minimum.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Sales Management Strategies: Leading From The Trenches
sponsored by Adobe EchoSign
EGUIDE: How do you build a successful sales team from scratch? In this e-guide, learn how Russ Hearl, Vice President of Global Sales at DoubleDutch, was able to shape an ef- ficient team from the ground up.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Adobe EchoSign

How to Pick the Right Mobile Sales Force Automation APP
sponsored by Adobe EchoSign
EGUIDE: In this e- guide, explore key factors to keep in mind when choosing a mobile sales force automation application.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Adobe EchoSign
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