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Sales Force Automation

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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs, or choose from among the increasing number of sales automation software products, such as Interact  … 

Sales Force Automation definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
Sales Force Automation Reports
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Demo: NICE inContact CXone – Agent for Salesforce WFO
sponsored by Nice-InContact
VIDEO: Watch this demo to learn how contact center agents can boost productivity and focus with easy access to WFO functionality from within Salesforce.
Posted: 21 Nov 2018 | Premiered: 15 Nov 2018

Nice-InContact

Watson Discovery for Salesforce
sponsored by IBM
RESOURCE: IBM Watson Discovery for Salesforce is designed to use AI to transform your customer experience. Read on for more information, including how you can do this within the Salesforce Service Cloud.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

IBM

The Only Advanced Salesforce Integrations Book You'll Ever Need
sponsored by Workato
EBOOK: In this e-book, find out why you need a platform that helps you innovate faster than ever to create value for your business and new experiences for your customers. Continue reading to explore a broad overview of the most popular Salesforce integration scenarios in accounting, project management, customer support, and marketing.
Posted: 20 Nov 2018 | Published: 20 Nov 2018

Workato

Why You Should Score Sales Reps
sponsored by Rekener
WHITE PAPER: In this white paper, learn about sales rep scorecards and how they can provide sales leaders with an easy and actionable way to score their reps. Find out how managers can score and compare reps and teams to get a real time snapshot of where reps rank.
Posted: 20 Sep 2018 | Published: 20 Sep 2018

Rekener

Five Best Practices for Ramping Sales Reps
sponsored by Rekener
WHITE PAPER: In this white paper, find out why ramping up your SDRs is key to the success of your business model, and how a scorecard platform can specifically help managers use data to increase productivity and sales across the team.
Posted: 13 Sep 2018 | Published: 13 Sep 2018

Rekener

State of the Connected Customer
sponsored by Salesforce
RESEARCH CONTENT: For businesses, there's more focus than ever on going beyond the expected product or service, to deliver a customer experience that truly differentiates. This report examines the evolution of these expectations, the technology that's driving them, and the balance of trust between customers and companies.
Posted: 05 Sep 2018 | Published: 05 Sep 2018

Salesforce

The AI Revolution: Insights Into the Next Era of Customer Relationships
sponsored by Salesforce
RESEARCH CONTENT: This report highlights key findings around customers' heightened expectations for tailored, relevant experiences, and how businesses are using AI to meet them. Inside, you'll also uncover the 3 big decisions companies look to leverage AI to help them compete in the Age of the Customer.
Posted: 04 Sep 2018 | Published: 04 Sep 2018

Salesforce

Personalized Marketing at Scale: How and Why
sponsored by Coveo
RESOURCE: Many companies are already seeing measurable results with personalized marketing which justify the incredible amount of work it takes to create the personalized content and experiences. Learn how you can make creating and implementing your personalized marketing strategy easier, and uncover how companies are doing it right and seeing results.
Posted: 06 Aug 2018 | Published: 06 Aug 2018

Coveo

Revving Your Salesforce Community Engine
sponsored by Coveo
RESOURCE: Inside, you'll uncover 8 best practices for getting started with AI-powered search on your Salesforce Community and how to implement them. Find out how 5 great brands are leveraging search to drive more engagement and better self-service.
Posted: 04 Oct 2018 | Published: 04 Oct 2018

Coveo

The Trailblazer's Guide to Apps for Healthcare and Life Sciences
sponsored by Salesforce
EGUIDE: In this e-book, uncover how leading organizations are using creative technologies to reimagine a healthier future – from mobile apps that deliver concierge support for a chronic condition, to a supply solution inspired by a minibar that helps scientists innovate faster.
Posted: 30 Aug 2018 | Published: 30 Aug 2018

Salesforce

Healthcare Transformation: The Analytics Opportunity
sponsored by Salesforce
EBOOK: Whether you're a pharmaceutical sales executive or an administrative leader in a health system, analytics is set to become front and center in your daily decision making. Inside, uncover use cases and value for Providers, Payers, Pharma, and MedTech who adopt and leverage analytics and AI.
Posted: 29 Aug 2018 | Published: 29 Aug 2018

Salesforce

Solving the Quote-to-Cash Conundrum for Medical Device Sales
sponsored by Salesforce
EBOOK: Price quoting for medical devices and pharmaceuticals is as sophisticated as it is complex. Download this e-book to learn how Salesforce Quote-to-Cash (QTC) can help life sciences companies address the industry's unique sales challenges.
Posted: 29 Aug 2018 | Published: 29 Aug 2018

Salesforce

The Only Advanced Salesforce Integrations Book You'll Ever Need
sponsored by Workato
EBOOK: In this 81-page e-book, explore 3 questions for choosing the right integration platform to use with Salesforce and a broad overview of the most popular Salesforce integration scenarios in accounting, project management, customer support, and marketing.
Posted: 24 Aug 2018 | Published: 24 Aug 2018

Workato

Data Protection for Salesforce
sponsored by Druva Software
PRODUCT OVERVIEW: In order to address the data protection gaps within Salesforce, read this paper, which details how cloud-to-cloud backup can provide Salesforce admins with the data availability they require and ensure that IT teams can meet their organizations' obligations for data resiliency, retention, and compliance.
Posted: 02 Aug 2018 | Published: 02 Aug 2018

Druva Software

5 Reasons Why You Shouldn't Rely on Salesforce Alone for Data Protection
sponsored by Druva Software
RESOURCE: Read this resource to learn 5 reasons why relying on Salesforce alone is not sufficient for data backup, and how partnering with a third-party provider can give you a centralized view of data created and stored on Salesforce.
Posted: 01 Aug 2018 | Published: 01 Aug 2018

Druva Software

The Evolution of a Business System Hairball and How to Avoid It
sponsored by Oracle NetSuite
RESOURCE: Inside, learn more about a good old fashioned business system hairball, going from zero to 20+ systems in just a few years, and find out, how businesses can get their sales teams under control by investing in an ERP system.
Posted: 18 Jun 2018 | Published: 18 Jun 2018

Oracle NetSuite

CX Extends Beyond the Initial Sale: The Business Case for a Seamless Customer Experience Management System
sponsored by Oracle Corporation
RESOURCE: A great customer experience (CX) develops strong lifetime customer relationships, which boosts the customer lifetime value (CLV) – providing a very high ROI on all monies spent on CX. Inside, find out why 86% of customers will pay more for a better CX and the features and benefits of engagement platforms.
Posted: 12 Jun 2018 | Published: 12 Jun 2018

Oracle Corporation

What Is CPQ? A Guide to Configure, Price, Quote
sponsored by Salesforce
RESOURCE: In this resource, learn why configure, price, quote (CPQ) apps have become vital for producing accurate and professional quotes quickly, while eliminating errors and inefficiencies.
Posted: 25 May 2018 | Published: 29 Dec 2017

Salesforce

B2B Sales Report: Insights on Sales Quoting and Business Trends
sponsored by Salesforce
ANALYST REPORT: This report analyzes survey results of 180+ Salesforce customers across many industries to determine how a CPQ app improves sales quoting accuracy and helps reps close deals faster.
Posted: 25 May 2018 | Published: 29 Dec 2017

Salesforce

Turning Data Into Dollars: The Art & Science of Revenue Automation
sponsored by Salesforce
RESOURCE: Learn how the ASC 606 accounting standard changes the way businesses recognize revenue as well as compensate their sales teams, and find out how Salesforce and Connor Group have teamed up to shed light on what it takes to streamline revenue processes under the standard.
Posted: 23 May 2018 | Published: 29 Dec 2017

Salesforce

Build Your Business With the Power of CPQ
sponsored by Salesforce
RESOURCE: Find out 5 reasons to upgrade your configure, price, quote platform and get more power by automating the quoting process to save you days or weeks of combined resources, all of which turns into increased profits
Posted: 23 May 2018 | Published: 29 Dec 2017

Salesforce

Quote-to-Cash Acceleration: Winning the Last Mile of your Sales Process
sponsored by Salesforce
RESOURCE: Learn about the uses of a quote-to-cash sales process, how effective automation can eliminate potential roadblocks, and 6 things to consider as you look for a quote-to-cash platform.
Posted: 22 May 2018 | Published: 22 May 2018

Salesforce

Best Practices Guide for Migrating Away from Salesforce
sponsored by Oracle Corporation
WHITE PAPER: If you're looking to move to Oracle for a CRM platform, uncover some tested best practices based on real life case studies. Learn how Hitachi Consulting helped companies make the move -- resulting in significant cost reduction and increased productivity.
Posted: 18 May 2018 | Published: 29 Dec 2017

Oracle Corporation

10 Most Significant Sales Force Automation Providers
sponsored by Microsoft
ANALYST REPORT: Find out why buyers increasingly wield more power and influence over their customer journey, and how customer leverage sales force automation tools with an overview of the 10 most significant sales force automation providers.
Posted: 09 Apr 2018 | Published: 27 Jun 2017

Microsoft

Salesforce Integration for Dummies
sponsored by Informatica
BOOK: Learn about the increasing role of Salesforce within businesses and what characteristics to look for when choosing integration tools.
Posted: 04 Apr 2018 | Published: 29 Dec 2017

Informatica
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