Business Process Automation Reports

EGUIDE: Bots that run automated tasks have been responsible for stealing personal information among other malicious activities in the Asia-Pacific region, study finds.

Posted: 25 May 2022 | Published: 25 May 2022

EGUIDE: Robotic process automation and business process management are complementary partners in driving digital transformation initiatives. RPA has received a lot more publicity in recent years, but BPM is an essential discipline and a key enabler in scaling RPA projects. Here are the main differences between these process-oriented initiatives.

Posted: 19 May 2022 | Published: 19 May 2022

EGUIDE: For a while now, organisations have been approaching integration and automation separately. But according to Allan Teng, Workato's managing director, that should not be the case. In this interview, learn about Workato's integration-led approach towards automation and why it makes sense for organisations.

Posted: 12 May 2022 | Published: 12 May 2022

EGUIDE: More enterprises have adopted RPA functions to automate rote, repetitive tasks, but sometimes they need more capabilities. Enter machine learning functions and the result is "intelligent automation" which, unlike RPA, can learn and adapt.

Posted: 05 May 2022 | Published: 05 May 2022

INFOGRAPHIC: Although hard data on the benefits and drawbacks of robotic process automation (RPA) vary from study to study, some aspects are constantly mentioned by companies that have successfully deployed RPA. From reducing costs to boosting productivity, here are five ways enterprises can improve their business processes through robotic automation.

Posted: 20 Apr 2022 | Published: 20 Apr 2022

EGUIDE: Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.

Posted: 13 Apr 2022 | Published: 13 Apr 2022

INFOGRAPHIC: Robotic process automation (RPA) bots can be divided into three modes -- unattended, attended and hybrid -- depending on how they operate within the enterprise. In this infographic, we compare the main similarities and differences between the three modes and examine how organizations can benefit from each of them.

Posted: 23 Mar 2022 | Published: 23 Mar 2022

INFOGRAPHIC: Artificial intelligence (AI) is on track to be the key technology enabling business transformation and allowing companies to be more competitive. Learning about and understanding AI can set individuals on the path to promising careers. In this infographic, we share 10 top certifications and courses to help you succeed in a future powered by AI.

Posted: 18 Jan 2022 | Published: 18 Jan 2022

EGUIDE: When used effectively, identity and access management can streamline business processes. In this 17-page buyer's guide, Computer Weekly looks at the challenges it can bring large companies, the implications of cloud and how to pick the right service for your firm.

Posted: 08 Feb 2021 | Published: 27 Jan 2021

EGUIDE: We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.

Posted: 08 Feb 2021 | Published: 10 Dec 2020

EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.

Posted: 08 Feb 2021 | Published: 07 Dec 2020

EZINE: In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.

Posted: 08 Feb 2021 | Published: 17 Nov 2020

EZINE: In this week's Computer Weekly, we look at Shell's digital twin strategy, which combines AI, internet of things and big data to improve safety and cut costs. Our latest buyer's guide examines the best practices and technologies in business process automation. And we find out why securing DNS is critical to fighting cyber crime. Read the issue now.

Posted: 08 Feb 2021 | Published: 10 Nov 2020

EGUIDE: In this review of the top 10 Computer Weekly articles focused on IT in Australia, we look at what the country is doing to cement its position as a leader in mastering and deploying advanced information and communications technology across a large segment of its economy.

Posted: 08 Feb 2021 | Published: 21 Dec 2018

EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.

Posted: 08 Feb 2021 | Published: 11 Jul 2018

EGUIDE: In this e-guide we find out how in its IT-centric guise, Business Process Management has been developing since the mid-2000s, and, more recently still, influenced by agile software development techniques and the renaissance of artificial intelligence/ machine learning.

Posted: 08 Feb 2021 | Published: 09 Jan 2018

CASE STUDY: Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.

Posted: 13 Jul 2009 | Published: 13 Jul 2009

CASE STUDY: When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.

Posted: 10 Jul 2009 | Published: 10 Jul 2009

WHITE PAPER: This White Paper explores how traditional approaches fall short, what the automated solution and its benefits look like, how the on-demand delivery model best represents the integrated stack necessary for automation, and how the automated, on-demand model brings the benefits of BI to a far broader audience than ever before.

Posted: 19 Jun 2009 | Published: 19 Jun 2009

WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”

Posted: 17 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...

Posted: 17 Jun 2009 | Published: 15 Jun 2009

PRESENTATION TRANSCRIPT: Learn the different methods for automating virtual machine configuration in this expert webcast transcript. Edward L. Haletky also reviews the different automation tools available for automating virtual machine installation and patch management.

Posted: 15 May 2009 | Published: 06 May 2009

WHITE PAPER: IT organizations are under increasing pressure to reduce costs while at the same time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and its benefits.

Posted: 14 May 2009 | Published: 01 Aug 2008

DATA SHEET: Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.

Posted: 14 May 2009 | Published: 14 May 2009

WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.

Posted: 13 May 2009 | Published: 12 May 2009