Social Networking White Papers

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Feb 10, 2012

IT Management > Systems Operations > Networking >
Social Networking
DEFINITION: Six degrees of separation is the theory that anyone on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. The theory was first proposed in 1929 by the Hungarian writer Frigyes Karinthy in a short story called "Chains."In the 1950's, Ithiel de Sola Pool (MIT) and Manfred Kochen (IBM) set out to prove the theory mathematically. … Definition continues below.
Social Networking White Papers (View All Report Types)
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Five Elements for Improving Employee Collaboration sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Uncover five key technical elements essential to supporting the new model for business communications. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Communications Software \| Mobile Device Management \| Mobile Workers \| Remote Access Software \| Remote Offices \| Remote Users \| Smart Phones \| Social Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Changing the Conversation in the Workplace sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Communications Software \| File Sharing Protocols \| Instant Messaging \| IP Phones \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Unified Messaging \| Videoconferences

Business Collaborative Conversation Scenarios sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Email \| Email Software \| Instant Messaging \| Instant Messaging Software \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry sponsored by Infor CRM WHITE PAPER: This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation. Posted: 07 Feb 2012 \| Published: 07 Feb 2012 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Marketing \| Social Computing \| Social Networking

M86 Security Labs: Threat Predictions 2012 sponsored by M86 Security WHITE PAPER: The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year. Posted: 01 Feb 2012 \| Published: 01 Feb 2012 TOPICS: Email Security \| Email Threats \| Handheld Device Security \| Internet Security \| Malware \| Security Management \| Security Threats \| Social Networking \| Web Application Security

Best Practices for Transforming to a Multi-Channel Contact Center sponsored by inContact WHITE PAPER: Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| Customer Satisfaction \| Customer Service \| Messaging Software \| Social Networking \| Web 2.0

Security Predictions for 2012 sponsored by Websense, Inc. WHITE PAPER: This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon. Posted: 18 Jan 2012 \| Published: 18 Jan 2012 TOPICS: Cloud Computing \| Cloud Security \| Cybersecurity \| Handheld Device Security \| Internet Security \| Security \| Security Best Practices \| Security Management \| Security Policies \| Security Threats \| Smart Phones \| Social Computing \| Social Networking \| Wireless Security

HP Social Intelligence Discovery Workshop: Understand the social media opportunity sponsored by Hewlett-Packard Limited WHITE PAPER: Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Data Analytics \| Data Management \| Social Networking

Unlock the Value of Social Media Data sponsored by Hewlett-Packard Limited WHITE PAPER: Read this paper now to learn how you can implement social data practices into your current customer analytics program. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Retention \| Data Analytics \| Social Networking \| Web 2.0

Enabling Enterprise Mobility: Transform the Mobile Computing Environment sponsored by Hewlett-Packard Limited WHITE PAPER: Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Cloud Computing \| Collaboration \| Mobile Device Management \| Mobile Workers \| Network Infrastructure \| Network Management \| Smart Phones \| Social Networking \| Videoconferences

A Guide To Unified Communications sponsored by Azzurri WHITE PAPER: Access this whitepaper to learn more about the “what, why, who and how” of Unified Communications. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Collaboration \| Communications Networks \| Instant Messaging \| Instant Messaging Security \| IP Telephony \| Mobile Workers \| Social Networking \| Unified Messaging \| Videoconferences

AIIM Market Intelligence: Delivering the priorities and opinions of AIIM’s 65,000 community sponsored by Huddle WHITE PAPER: Read the findings of an independent study by AIIM to gain valuable insight into enterprise 2.0 and how it's being used in today's businesses. Posted: 01 Jan 2012 \| Published: 01 Jan 2012 TOPICS: Content Management \| Content Management Systems \| Enterprise Content Management \| Social Networking \| Web 2.0 \| Web Content Management

Is the Future of Business Commerce in Social Media? sponsored by Ariba, Inc. WHITE PAPER: In this paper, explore a compilation of articles addressing supply chain management, social media in a business environment, and how to leverage the cloud to boost sales and drive customer satisfaction. Posted: 27 Dec 2011 \| Published: 27 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Social Computing \| Social Networking \| Supply Chain Collaboration \| Supply Chain Management \| Supply Chains

Consumerization and Social Media: Where is the Business Return? sponsored by Dell, Inc. and Intel WHITE PAPER: This white paper offers analysis of IDC surveys conducted in autumn 2011 of top IT leaders in Europe on the proliferation of social media and new access devices and their implications for business and government organizations. Posted: 27 Dec 2011 \| Published: 27 Dec 2011 TOPICS: IT Management \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Policies \| Security Threats \| Social Computing \| Social Networking

Evolving Your Mobile Marketing Presence: Strategies for Succeeding at Mobile As Both a Device and a Channel sponsored by Ektron, Inc. WHITE PAPER: Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Interactive Multimedia Development \| Marketing \| Mobile CRM \| Social Networking \| Web 2.0

Social Media in Investment Management White Paper sponsored by Advent Software, Inc WHITE PAPER: View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Compliance Best Practices \| Information Security \| Regulatory Compliance \| Risk Management \| Security Management \| Security Policies \| Social Networking \| Web 2.0

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical sponsored by IBM WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. Posted: 17 Nov 2011 \| Published: 17 Nov 2011 TOPICS: Analytic Applications Software \| Customer Service \| Digital Asset Management \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Social Computing \| Social Networking \| Supply Chain Management

Session hijacking September 2011: How to protect your customers and your corporate data sponsored by VeriSign EMEA WHITE PAPER: This paper explores the findings of a Computing survey that studied how decision makers viewed the threats posed by Firesheep and other hijacking attackers and what they did to mitigate them. View now to discover the key implications of these threats for corporate data security as well as customers and end users of websites. Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: HTTPS \| Internet Security \| Security Management \| Security Threats \| Social Networking \| SSL \| Web Application Security \| Web Site Monitoring

BT rolls out Microsoft Sharepoint 2010 sponsored by ComputerWeekly.com WHITE PAPER: BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move it says will help staff collaborate more effectively on projects, whether they are in the office or working remotely. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Social Networking

CW+: Quocirca report: Communications technology – be prepared to be flexible sponsored by ComputerWeekly.com WHITE PAPER: Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Communications Networks \| Communications Systems \| Social Computing \| Social Networking

Social media is not just for fun – it can transform your business sponsored by ComputerWeekly.com WHITE PAPER: This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Social Computing \| Social Networking

CW+: Quocirca report: Digital Britain – opportunities and risks for UK businesses sponsored by ComputerWeekly.com WHITE PAPER: Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Internet \| Internet Security \| Security \| Social Computing \| Social Networking

The Social CRM Playbook sponsored by SugarCRM Inc. WHITE PAPER: This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. Posted: 01 Sep 2011 \| Published: 01 Sep 2011 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| Customer Interaction Services \| Customer Retention \| Social Networking

The Social Customer Engagement Index sponsored by SAP America, Inc. WHITE PAPER: This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. Posted: 25 Jul 2011 \| Published: 25 Jul 2011 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| SAP (Product) \| Social Networking

The Risks of Social Media and What Can be Done to Manage Them sponsored by CommVault Systems, Inc. WHITE PAPER: There are both risks and rewards associated with the use of social media in a corporate setting, but one thing is clear: Decision makers can no longer ignore social media management. Read this white paper to learn more about the risks, rewards, and potential pitfalls of social networking Posted: 21 Jul 2011 \| Published: 21 Jul 2011 TOPICS: Collaboration \| Content Management \| CRM \| Information Management \| Malware \| Phishing \| Records Management \| Records Retention \| Risk Management \| Social Networking

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SOCIAL NETWORKING DEFINITION (continued): … Although they were able to phrase the question (given a set N of people, what is the probability that each member of N is connected to another member via k_1, k_2, k_3...k_n links?), after twenty years they were still unable to solve the problem to their own satisfaction. In 1967, American sociologist Stanley Milgram devised a new way to test the theory, which he called "the small-world problem." He randomly selected people in the mid-West to send packages to a stranger located in Massachusetts. The senders knew the recipient's name, occupation, and general location. They were instructed to send …
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