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Government Agencies (U.S.)

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ALSO CALLED: Federal Agencies, Regulatory Committees, Agencies, Government Industry, Government Departments, Interagency Committees, Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management  … 
Definition continues below.
Government Agencies (U.S.)Reports
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Winning Federal Big Data Opportunities with EMC Isilon Scale-Out NAS Solutions
sponsored by EMC & Arrow
WHITE PAPER: This white paper highlights the benefits of EMC Isilon, a scale-out NAS storage solution, in relation to Big Data in federal agencies. It specifically talks about how EMC Isilon can be used to win federal Big Data opportunities.
Posted: 17 Apr 2014 | Published: 29 Mar 2013

EMC & Arrow

Webinar: IBM IIM for Fraud, Abuse and Waste in Government
sponsored by IBM
WEBCAST: Tune into the following webinar to explore the challenges and opportunities within the current state of fraud reduction, waste, and abuse in government programs and agencies. Also gain access to technology recommendations and more.
Posted: 16 Apr 2014 | Premiered: Apr 16, 2014

IBM

Social Media in Government: 5 Key Considerations
sponsored by Hootsuite
WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite

Seven Considerations for Achieving CJIS Compliance
sponsored by Imprivata
WHITE PAPER: This white paper features a security solution that helps you ensure the Criminal Justice Information Services (CJIS) compliance requirement for advanced authentication is met by your organization, effective on September 30, 2014.
Posted: 14 Apr 2014 | Published: 31 Oct 2013

Imprivata

State and Local Governments Seek Savings in the Cloud
sponsored by Peak 10
WHITE PAPER: This resource details how the cloud can help state and local governments do more with less on their shrinking budgets.
Posted: 21 Mar 2014 | Published: 18 Feb 2014

Peak 10

The Six Critical Skills for Leading Complex Federal Projects
sponsored by Global Knowledge
WHITE PAPER: Managing a project within a government entity can be difficult with the sheer magnitude of the red tape involved. There are, however, several steps that you can take as a project manager to get ahead of the curve and anticipate previously unforeseen risks and issues with your project team.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

Global Knowledge

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
sponsored by FireEye
WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.
Posted: 05 Mar 2014 | Published: 31 Dec 2013

FireEye

ComputerWeekly Special Report: Government’s digital strategy could cut red tape
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following special report on the public interest to uncover how the government plans on harnessing digital technology to make public services more efficient and generate significant cost savings. Read on to learn how this initiative may affect you in the near future.
Posted: 05 Feb 2014 | Published: 05 Feb 2014

Hewlett-Packard Limited

Legal briefing: The Draft EU General Data Protection Regulation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from law firm Morrison & Foerster, sets out some of the most important changes for private sector organisations in the draft EU Data Protection Regulation.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

ComputerWeekly.com

Accenture Technology Vision 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The Accenture Technology Vision 2014 identifies six technology trends that are enabling enterprises to push the boundaries of innovation.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

Global Risks 2014
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Cybercrime and the potential fragmentation of the internet are among the most serious risks  facing businesses and governments in 2014, this report from the World Economic Forum reveals.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

Proving value in an age of austerity: A new normal for US government programmes
sponsored by Oracle Corporation
ANALYST REPORT: This article will explore what agencies must do to make a compelling case for relevancy and how best‐practice organizations are managing programs under budgetary pressure.
Posted: 17 Oct 2013 | Published: 31 Mar 2013

Oracle Corporation

E-Discovery Case Law Update: What the Courts Expect of Your Search and Culling Efforts
sponsored by SearchCompliance.com
VIRTUAL ENVIRONMENT: This expert classroom supplies the latest case law update exploring recent court decisions related to e-discovery. Users will gain essential insights around the impact of these cases and where Web 2.0 comes into play, along with tactics and strategies organizations should consider to help control their e-discovery costs and risks.
Posted: 27 Aug 2013 | Premiered: 27 Aug 2013

SearchCompliance.com

Achieving a Single View of the Citizen With Information Management
sponsored by Information Builders
WHITE PAPER: This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

The Role of Data Integration and Quality Management in NIEM
sponsored by Information Builders
WHITE PAPER: Check out this paper today to investigate how the National Information Exchange Model (NIEM) has grown. Learn about the challenges it was designed to overcome and of the important role that enterprise integration and data quality management technologies play in the execution of NIEM initiatives.
Posted: 01 May 2013 | Published: 01 May 2013

Information Builders

The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Open Trusted Technology Provider Standard (O-TTPS)
sponsored by ComputerWeekly.com
WHITE PAPER: This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk.
Posted: 10 Apr 2013 | Published: 10 Apr 2013

ComputerWeekly.com

Creating a Superior Customer Experience Online
sponsored by Oracle Corporation
WHITE PAPER: Bringing the 24/7 interactive opportunity to federal agencies will go a long way toward boosting citizens' satisfaction with their government interactions. Read on to explore ways for government agencies to improve their web content management (WCM) strategies to deliver a superior customer experience.
Posted: 19 Sep 2012 | Published: 01 Mar 2012

Oracle Corporation

Clearswift Government Communications 2.0
sponsored by Clearswift
WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
Posted: 08 Nov 2013 | Published: 31 Aug 2013

Clearswift

Search Security University: Cyber Security
sponsored by SearchSecurity.com
VIRTUAL ENVIRONMENT: Join this SearchSecurity.com University for best practices on what do to about cyber threats against your business and how to be proactive in the face of creative and evolving adversaries.
Posted: 14 Aug 2013 | Premiered: 15 Aug 2013

SearchSecurity.com

Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition
sponsored by Hewlett-Packard Company
EGUIDE: Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
Posted: 02 Jan 2013 | Published: 02 Jan 2013

Hewlett-Packard Company

Taking the fear out of bringing Government Systems online
sponsored by IBM
WHITE PAPER: People are quickly navigating to a more mobile environment and many individuals are urging government agencies to develop online services. In the past, certain aspects of online sharing have caused government agencies to hesitate, but this white paper helps outline some of the benefits of online systems.
Posted: 27 Dec 2012 | Published: 24 Jul 2012

IBM

Continuous monitoring, remediation and CyberScope reporting
sponsored by IBM
WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA).
Posted: 19 Jul 2012 | Published: 31 Dec 2011

IBM

Boost Government Revenues Without a Tax Increase
sponsored by SAP America, Inc.
WHITE PAPER: SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

SAP America, Inc.

Cut Government Spending Intelligently
sponsored by SAP America, Inc.
WHITE PAPER: This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

SAP America, Inc.
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued): …  . Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them.USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works, … 
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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