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Government Agencies (U.S.)

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ALSO CALLED: Federal Agencies, Regulatory Committees, Agencies, Government Industry, Government Departments, Interagency Committees, Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management  … 
Definition continues below.
Government Agencies (U.S.)Reports
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Breaking Geographical Barriers in Government with Desktop Virtualization
sponsored by Dell
WHITE PAPER: This whitepaper explains how desktop virtualization can help organizations – specifically government institutions - move application processing from a physical desktop to the data center in order to fulfill the “anywhere, anytime” demands of mobile employees.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Dell

How Cisco Helped Pinellas County, FL to Integrate Wired and Wireless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes how Cisco helped Pinellas County, Florida to deliver unified wired and wireless services with bring-your-own-device convenience to all 111 buildings in 53 locations throughout the county.
Posted: 04 Sep 2014 | Published: 31 Jan 2014

Cisco Systems, Inc.

Put an End to Unplanned Outages
sponsored by Cox Communications, Inc.
WHITE PAPER: This white paper introduces one company's solutions to the critical issue of unplanned IT outages, ensuring maximum uptime and minimal losses in the event of a disruption.
Posted: 17 Jul 2014 | Published: 31 Dec 2013

Cox Communications, Inc.

Recommendations on rolling back government surveillance
sponsored by ComputerWeekly.com
EBRIEF: Four former seniors staff from the US electronic intelligence gathering agency, the NSA, put the case for reform.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

ComputerWeekly.com

NSA insiders reveal what went wrong
sponsored by ComputerWeekly.com
EBRIEF: Former NSA employees explain how the agency missed vital intelligence on 9/11, broke the US constitution through mass surveillance against US citizens, and wasted billions of dollars on technology.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

ComputerWeekly.com

Protecting Critical Data is a Main Priority for the U.S. Army
sponsored by GlobalScape
CASE STUDY: In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
Posted: 22 May 2014 | Published: 31 Dec 2013

GlobalScape

What the Gartner Analysts are Saying About Government Solutions and Interoperability
sponsored by MicroPact
WHITE PAPER: Budgets are being cut and pressure continues to mount for federal agencies to run leaner and meaner. This paper looks at Gartner analyst coverage of government's approach to developing secure and cost-effective solutions.
Posted: 19 May 2014 | Published: 19 May 2014

MicroPact

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness
sponsored by IBM
WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates.
Posted: 12 May 2014 | Published: 31 Jan 2014

IBM

Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
Posted: 09 May 2014 | Published: 31 Dec 2013

IBM

The Six Critical Skills for Leading Complex Federal Projects
sponsored by Global Knowledge
WHITE PAPER: Managing a project within a government entity can be difficult with the sheer magnitude of the red tape involved. There are, however, several steps that you can take as a project manager to get ahead of the curve and anticipate previously unforeseen risks and issues with your project team.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

Global Knowledge

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
sponsored by FireEye
WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.
Posted: 05 Mar 2014 | Published: 31 Dec 2013

FireEye

ComputerWeekly Special Report: Government’s digital strategy could cut red tape
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following special report on the public interest to uncover how the government plans on harnessing digital technology to make public services more efficient and generate significant cost savings. Read on to learn how this initiative may affect you in the near future.
Posted: 05 Feb 2014 | Published: 05 Feb 2014

Hewlett-Packard Limited

Legal briefing: The Draft EU General Data Protection Regulation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from law firm Morrison & Foerster, sets out some of the most important changes for private sector organisations in the draft EU Data Protection Regulation.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

ComputerWeekly.com

Accenture Technology Vision 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The Accenture Technology Vision 2014 identifies six technology trends that are enabling enterprises to push the boundaries of innovation.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

Global Risks 2014
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Cybercrime and the potential fragmentation of the internet are among the most serious risks  facing businesses and governments in 2014, this report from the World Economic Forum reveals.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

E-Discovery Case Law Update: What the Courts Expect of Your Search and Culling Efforts
sponsored by SearchCompliance.com
VIRTUAL ENVIRONMENT: This expert classroom supplies the latest case law update exploring recent court decisions related to e-discovery. Users will gain essential insights around the impact of these cases and where Web 2.0 comes into play, along with tactics and strategies organizations should consider to help control their e-discovery costs and risks.
Posted: 27 Aug 2013 | Premiered: 27 Aug 2013

SearchCompliance.com

Search Security University: Cyber Security
sponsored by SearchSecurity.com
VIRTUAL ENVIRONMENT: Join this SearchSecurity.com University for best practices on what do to about cyber threats against your business and how to be proactive in the face of creative and evolving adversaries.
Posted: 14 Aug 2013 | Premiered: 15 Aug 2013

SearchSecurity.com

Achieving a Single View of the Citizen With Information Management
sponsored by Information Builders
WHITE PAPER: This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

The Role of Data Integration and Quality Management in NIEM
sponsored by Information Builders
WHITE PAPER: Check out this paper today to investigate how the National Information Exchange Model (NIEM) has grown. Learn about the challenges it was designed to overcome and of the important role that enterprise integration and data quality management technologies play in the execution of NIEM initiatives.
Posted: 01 May 2013 | Published: 01 May 2013

Information Builders

The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Open Trusted Technology Provider Standard (O-TTPS)
sponsored by ComputerWeekly.com
WHITE PAPER: This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk.
Posted: 10 Apr 2013 | Published: 10 Apr 2013

ComputerWeekly.com

Improved Scalability and Availability are the Keys to Better Storage Management
sponsored by EMC & Arrow
WHITE PAPER: This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
Posted: 22 Apr 2014 | Published: 28 Jun 2013

EMC & Arrow

Social Media in Government: 5 Key Considerations
sponsored by Hootsuite
WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite

Real Time Endpoint Compliance for Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.
Posted: 08 Apr 2014 | Published: 31 Oct 2013

IBM

Clearswift Government Communications 2.0
sponsored by Clearswift
WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
Posted: 08 Nov 2013 | Published: 31 Aug 2013

Clearswift
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued): …  . Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them.USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works, … 
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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