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| May 17, 2008 |
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Government Agencies (U.S.)
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ALSO CALLED: Federal Agencies, Regulatory Committees, Agencies, Government Industry, Government Departments, Interagency Committees, and Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management.
Definition continues below.
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| Recent Vendor Reports on Government Agencies (U.S.) |
Deploy Real-time Operational Detection and Prevention to Combat Various Threats and Fraud.
sponsored by IBM Software Group
WHITE PAPER: Posted: 13 Mar 2008 | Published: 01 Jan 2007
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Ping
sponsored by Information Security Magazine
JOURNAL ARTICLE: Posted: 06 Jun 2007 | Published: 01 Jun 2007
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Bitpipe Industry Guide: Government
sponsored by Bitpipe
WHITE PAPER: Posted: 13 Feb 2006 | Published: 13 Feb 2006
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FPC Hard Copy Reports and Electronic Files
sponsored by Eagle Eye, Inc.
PRODUCT OVERVIEW: Posted: 11 Sep 2003 | Published: 01 Sep 2003
SUMMARY:Expertly formatted hard copy and electronic reports summarize recent and long term contract spending trends per customer specification. 
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FPC CD Advanced
sponsored by Eagle Eye, Inc.
PRODUCT OVERVIEW: Posted: 11 Sep 2003 | Published: 01 Sep 2003
SUMMARY:FPC CD Advanced Combines extensive spending overviews with innovative data mining features that can instantly pinpoint opportunities down to the contract task level. 
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FPCWeb
sponsored by Eagle Eye, Inc.
PRODUCT OVERVIEW: Posted: 11 Sep 2003 | Published: 01 Sep 2003
SUMMARY:FPCWeb provides the entire business development staff with critical intelligence about emerging opportunities, competitors and overall agency spending practices in the most recent three fiscal years.

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Active Contractors and Bidders Mailing List
sponsored by Eagle Eye, Inc.
PRODUCT OVERVIEW: Posted: 11 Sep 2003 | Published: 01 Sep 2003
SUMMARY:Eagle Eye's Contractor lists offer precision selection of contractor names, addresses, phone and fax numbers, e-mail and URL addresses use extensive contract database search criteria. 
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued):
Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them. USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works,
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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