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Government Agencies (U.S.)

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ALSO CALLED: Federal Agencies, Regulatory Committees, Agencies, Government Industry, Government Departments, Interagency Committees, Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management  … 
Definition continues below.
Government Agencies (U.S.) Reports
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Top 10 Measurement and Planning Mistakes and How to Avoid Them
sponsored by Information Builders
WHITE PAPER: Access this white paper to review the 10 most common planning and measurement errors that businesses commit. In addition to examining these blunders, discover real-world examples of how an enterprise can avoid or correct them. Learn strategic solutions, such as setting sensible goals.
Posted: 08 Apr 2015 | Published: 31 Dec 2014

Information Builders

DevOps and the Business of Government: Removing the Barriers between Development and Delivery
sponsored by DLT Solutions
WEBCAST: This webinar discusses the principles of DevOps and the ways in which it can enable the government to bring greater value to agencies and the citizens they serve.
Posted: 08 Apr 2015 | Premiered: Jan 28, 2015

DLT Solutions

Optimize Performance and Efficiency in the Cloud: Cost-Effective Tips for Government Agencies
sponsored by DLT Solutions
WEBCAST: In this webcast, experts address the issue of government migration to the cloud, divulging cost-effective methods for getting to the cloud without compromising quality and performance.
Posted: 07 Apr 2015 | Premiered: Oct 30, 2014

DLT Solutions

Moving Agency Applications to the Cloud with PaaS
sponsored by DLT Solutions
WEBCAST: Using examples from the public sector, a panel of government and industry leaders discusses how platform-as-a-service (PaaS) fits into government's open source and application modernization strategy.
Posted: 07 Apr 2015 | Premiered: Oct 23, 2014

DLT Solutions

Why Is IT Modernization Still a Struggle for Government Agencies?
sponsored by DLT Solutions
WHITE PAPER: This e-book explores how government agencies can modernize their application infrastructures, and also provides real-life public sector case studies that illustrate the true impacts of the move to the cloud on end user experience.
Posted: 02 Apr 2015 | Published: 31 Dec 2014

DLT Solutions

Implementing a Data Integration Strategy For Legacy Modernization
sponsored by Information Builders
WHITE PAPER: This white paper explains why federal agencies need to prioritize legacy modernization and the creation of a fully unified data quality and integration infrastructure in order to gain a unified view of business data.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Information Builders

Profiling an Enigma: What We Know About North Korea's Cyber Warfare Capabilities
sponsored by Hewlett-Packard Company
PODCAST: This podcast takes a look at what is known about North Korea's cyber warfare programs, and how the country maintains such secrecy in these matters.
Posted: 16 Feb 2015 | Premiered: Oct 29, 2014

Hewlett-Packard Company

North Korea and the Attack on Sony Pictures Entertainment
sponsored by Hewlett-Packard Company
WHITE PAPER: While the FBI has named North Korea as a culprit in the significant breach on Sony Pictures Entertainment in 2014, it's still possible that the regime didn't act alone. This resource discusses the critical threat intelligence issues that the breach highlights; analyzes North Korea's purported involvement and motivation; and much more.
Posted: 13 Feb 2015 | Published: 19 Dec 2014

Hewlett-Packard Company

Comply Before You Connect: Security for Federal Agencies
sponsored by IBM
WHITE PAPER: This white paper discusses the use of "comply-to-connect" initiatives in federal agencies and proposes IBM Endpoint Manager as a solution to the need for continuous compliance.
Posted: 07 Nov 2014 | Published: 30 Sep 2013

IBM

Breaking Geographical Barriers in Government with Desktop Virtualization
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper explains how desktop virtualization can help organizations – specifically government institutions - move application processing from a physical desktop to the data center in order to fulfill the “anywhere, anytime” demands of mobile employees.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Dell, Inc. and Intel®

Recommendations on rolling back government surveillance
sponsored by ComputerWeekly.com
EBRIEF: Four former seniors staff from the US electronic intelligence gathering agency, the NSA, put the case for reform.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

ComputerWeekly.com

NSA insiders reveal what went wrong
sponsored by ComputerWeekly.com
EBRIEF: Former NSA employees explain how the agency missed vital intelligence on 9/11, broke the US constitution through mass surveillance against US citizens, and wasted billions of dollars on technology.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

ComputerWeekly.com

The Six Critical Skills for Leading Complex Federal Projects
sponsored by Global Knowledge
WHITE PAPER: Managing a project within a government entity can be difficult with the sheer magnitude of the red tape involved. There are, however, several steps that you can take as a project manager to get ahead of the curve and anticipate previously unforeseen risks and issues with your project team.
Posted: 19 Mar 2014 | Published: 19 Mar 2014

Global Knowledge

ComputerWeekly Special Report: Government’s digital strategy could cut red tape
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following special report on the public interest to uncover how the government plans on harnessing digital technology to make public services more efficient and generate significant cost savings. Read on to learn how this initiative may affect you in the near future.
Posted: 05 Feb 2014 | Published: 05 Feb 2014

Hewlett-Packard Limited

Legal briefing: The Draft EU General Data Protection Regulation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from law firm Morrison & Foerster, sets out some of the most important changes for private sector organisations in the draft EU Data Protection Regulation.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

ComputerWeekly.com

Accenture Technology Vision 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The Accenture Technology Vision 2014 identifies six technology trends that are enabling enterprises to push the boundaries of innovation.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

ComputerWeekly.com

Global Risks 2014
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Cybercrime and the potential fragmentation of the internet are among the most serious risks  facing businesses and governments in 2014, this report from the World Economic Forum reveals.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

Profiling an Enigma: The Mystery of North Korea’s Cyber Threat Landscape
sponsored by Hewlett-Packard Company
WHITE PAPER: This highly interesting resource delves into North Korea's cyber threat landscape, deeply analyzing what is known about the regime's capabilities and motives, which are largely shrouded in secrecy.
Posted: 05 Feb 2015 | Published: 29 Aug 2014

Hewlett-Packard Company

Protecting Critical Data is a Main Priority for the U.S. Army
sponsored by GlobalScape
CASE STUDY: In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
Posted: 22 May 2014 | Published: 31 Dec 2013

GlobalScape

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness
sponsored by IBM
WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates.
Posted: 12 May 2014 | Published: 31 Jan 2014

IBM

Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
Posted: 09 May 2014 | Published: 31 Dec 2013

IBM

Improved Scalability and Availability are the Keys to Better Storage Management
sponsored by EMC & Arrow
WHITE PAPER: This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
Posted: 22 Apr 2014 | Published: 28 Jun 2013

EMC & Arrow

Social Media in Government: 5 Key Considerations
sponsored by Hootsuite
WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite

Real Time Endpoint Compliance for Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.
Posted: 08 Apr 2014 | Published: 31 Oct 2013

IBM

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
sponsored by FireEye
WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.
Posted: 05 Mar 2014 | Published: 31 Dec 2013

FireEye
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued): …  . Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them.USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works, … 
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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