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IT Agents >
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Government Agencies (U.S.)
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ALSO CALLED:
Federal Agencies,
Regulatory Committees,
Agencies,
Government Industry,
Government Departments,
Interagency Committees,
Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a deliberate play on the more common expansion of that abbreviation, customer relationship management
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Definition continues below.
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Government Agencies (U.S.) Reports
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12 Matches
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Advanced Case Management: Making its Mark on Key Government Sectors
sponsored by IBM
WHITE PAPER:
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
Posted: 10 May 2012 | Published: 10 May 2012
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Overcoming challenges of asset management amid declining federal budgets
sponsored by IBM
WHITE PAPER:
This paper details an asset management solution from IBM. This option is designed for the federal government and enables seamless integration and support maintenance of every asset across the enterprise. Read this now and learn how this option can offer complete visibility into every asset, enable elevated risk management and more.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
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Government Experts: Content Analytics and ACM
sponsored by IBM
WEBCAST:
Hear how agencies are using technology to tackle challenges, such as fraud and cyber security, as well as to innovate, such as with crime intelligence.
Posted: 20 Mar 2012 | Premiered: 20 Mar 2012
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Words and Numbers: Converging better case files and analysis
sponsored by IBM
WEBCAST:
Find out how IBM Case Manager and IBM Content Analytics can help public sector organizations more effectively manage case files and how government workers can do more work in a shorter period of time.
Posted: 20 Mar 2012 | Premiered: 20 Mar 2012
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Global Sourcing Trends in 2012
sponsored by ComputerWeekly.com
IT BRIEFING:
The latest IT outsourcing trends from global law firm Morrison & Foerster.
Posted: 05 Mar 2012 | Published: 05 Mar 2012
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Cloud in Government
sponsored by Red Hat
WHITE PAPER:
This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
Posted: 23 Jan 2012 | Published: 23 Jan 2012
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Use of Cloud in Public Sector - Jeff Bergeron Video:
sponsored by HP
VIDEOCAST:
Cloud computing is making its way into the public sector, enabling significant cost-savings and providing the tools to enhance communication, monitoring and security. Take a look at this videocast for an in-depth look at the use of the cloud in the public sector and learn about four basic models you can leverage for successful cloud adoption.
Posted: 09 Jan 2012 | Premiered: 09 Jan 2012
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Attain Insight, See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis.
sponsored by IBM
PRODUCT DEMO:
See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports and analysis.
Posted: 31 Oct 2011 | Premiered: 31 Oct 2011
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Analytics Solution Center (ASC) Website
sponsored by IBM
RESOURCE CENTER:
Visit this center online and see how you too can gain access to useful information, industry experts, and technology that can help your organization reach its mission goals.
Posted: 15 Apr 2011 | Published: 15 Apr 2011
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Strategies to Cut Costs and Improve Performance
sponsored by IBM
WHITE PAPER:
By adopting commercial best practices, the federal government can achieve sustainable cost savings and reach high levels of operational efficiency. Read this paper to learn about the IBM 7-point strategy and unmatched portfolio of offerings that can help federal agencies stabilize a fiscal imbalance.
Posted: 08 Feb 2011 | Published: 08 Feb 2011
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Strategic Use of Analytics in Government
sponsored by IBM
WHITE PAPER:
The use of analytics in government can be either tactical or strategic - supporting or even driving the accomplishment of key missions and objectives. Read the white paper, "Strategic Use of Analytics in Government" and find out how four governmental mission and management areas make use of analytics.
Posted: 15 Nov 2010 | Published: 15 Nov 2010
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Analytics and Optimization for Government; Better Serve your Communities with Intelligence
sponsored by IBM
WHITE PAPER:
Analytics can have just as powerful an effect on governmental missions as on corporate business objectives. Read this white paper and find out how analytics and optimization solutions, from IBM, can help you realize your objectives faster - with less risk and at a lower cost.
Posted: 15 Nov 2010 | Published: 15 Nov 2010
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued): … . Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them.USA Services, a presidential E-Government initiative, is related to citizen relationship management. Overseen by the Government Services Administration's (GSA) Office of Citizen Services and Communications, USA Services seeks to provide rapid, accurate, and consistent information about how the government works, … Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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