#CompliantData: The Social Media Data Archiving Conundrum
sponsored by Iron Mountain
WHITE PAPER:
Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more.
Posted: 01 Mar 2012 | Published: 01 Mar 2012
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Gartner newsletter: HP Business Intelligence
sponsored by Hewlett-Packard Limited
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This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.
Posted: 13 Feb 2012 | Published: 13 Feb 2012
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Unlock the Value of Social Media Data
sponsored by Hewlett-Packard Limited
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Read this paper now to learn how you can implement social data practices into your current customer analytics program.
Posted: 05 Jan 2012 | Published: 04 Jan 2012
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HP Social Intelligence Discovery Workshop: Understand the social media opportunity
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.
Posted: 05 Jan 2012 | Published: 04 Jan 2012
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Enabling Enterprise Mobility: Transform the Mobile Computing Environment
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Readying your Portals for Social Business
sponsored by IBM
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Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011
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BT rolls out Microsoft Sharepoint 2010
sponsored by ComputerWeekly.com
WHITE PAPER:
BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move it says will help staff collaborate more effectively on projects, whether they are in the office or working remotely.
Posted: 25 Oct 2011 | Published: 01 Jun 2010
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CW+: Quocirca report: Communications technology – be prepared to be flexible
sponsored by ComputerWeekly.com
WHITE PAPER:
Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
Posted: 21 Oct 2011 | Published: 12 Aug 2010
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Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service
sponsored by DMG Consulting
WHITE PAPER:
This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business.
Posted: 16 May 2012 | Published: 01 Nov 2011
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Strategies for Managing Social Networking & Personal Web Use in the Workplace
sponsored by Total Defense
WHITE PAPER:
Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business.
Posted: 14 May 2012 | Published: 14 May 2012
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A Business-Driven Approach to Mobile Enterprise Security
sponsored by Juniper Networks, Inc.
WHITE PAPER:
Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more.
Posted: 11 May 2012 | Published: 11 May 2012
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The Application Usage and Risk Report
sponsored by Palo Alto Networks
WHITE PAPER:
This Application Usage and Risk Report from Palo Alto Networks provides a global review of enterprise application usage by summarizing network traffic assessments conducted in 1,636 organizations worldwide. View now to uncover key findings so that you can build effective strategies to mitigate the risks inherent in certain application.
Posted: 16 Apr 2012 | Published: 01 Dec 2011
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Solution Note: Enabling the Secure Use of Facebook
sponsored by Palo Alto Networks
WHITE PAPER:
With millions of users, Facebook offers significant opportunities for organizations to conduct research, execute targeted marketing, increase awareness and more. But enabling the use of Facebook introduces a number of security risks. In this paper, uncover how to reap the benefits of social networking while doing it in a safe and secure manner.
Posted: 13 Apr 2012 | Published: 13 Apr 2012
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Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER:
Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 31 Dec 2010
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Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions
sponsored by Voxeo
WHITE PAPER:
This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: 20 Mar 2012 | Published: 20 Mar 2012
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Understanding Mobility Trends and Mobile Usage Among Business Users
sponsored by iPass Inc.
WHITE PAPER:
Technology and data consumption are evolving faster than mobile networks are able to adapt; what we at iPass are calling “Mobile Darwinism.” Learn more as you explore mobility trends and mobile usage among business users.
Posted: 14 Mar 2012 | Published: 14 Mar 2012
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Security Labs Report
sponsored by M86 Security UK
WHITE PAPER:
This Security Labs report offers insight into the significant trends and developments in web and email security today. View now to uncover key findings and gain recommendations on how to protect your organisation.
Posted: 20 Feb 2012 | Published: 20 Feb 2012
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Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER:
Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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The Social Customer Engagement Index
sponsored by SAP America, Inc.
WHITE PAPER:
Use the survey results in this paper from the TheSocialCustomer.com to find out how organizations are utilizing social channels to engage their customers, and integrate these methods into your own customer experience strategy.
Posted: 01 Feb 2012 | Published: 30 Jun 2009
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Security Predictions for 2012
sponsored by Websense, Inc.
WHITE PAPER:
This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon.
Posted: 18 Jan 2012 | Published: 18 Jan 2012
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Using IBM Social Business to Take Your Business Relationships to the Next Level
sponsored by IBM
WHITE PAPER:
This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied.
Posted: 01 Dec 2011 | Published: 01 Dec 2011
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Security Predictions for 2012
sponsored by Websense, Inc.
WHITE PAPER:
With the rise of bring-your-own-devices, mobility, social networking and the cloud, 2012 is likely to bring its share of security challenges. Websense Security Labs researchers compiled a list of security predictions to offer IT pros guidance for on what to expect this upcoming year. View now to uncover the top seven events.
Posted: 23 Nov 2011 | Published: 22 Nov 2011
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Social Networking malware: The dangers facing SMBs
sponsored by GFI Software
WHITE PAPER:
View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical
sponsored by IBM
WHITE PAPER:
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
Posted: 17 Nov 2011 | Published: 17 Nov 2011
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