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Human Resources Management

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ALSO CALLED: eHR, HR, Personnel, HRM, Human Resource Management, Personnel Management, Workforce Analysis, Labor
DEFINITION: Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.The term first appeared in 1985, in Wayne Payne's doctoral thesis,  … 
Definition continues below.
Human Resources Management Reports
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Service Performance Insight: 2015 Professional Services Maturity™ Benchmark
sponsored by Workday
WHITE PAPER: In this white paper you will discover how your organization can use data analytic tools to anticipate and prevent employee attrition with hard facts from the 2015 Professional Services benchmark. Read now to devise a data analytics plan for your organization.
Posted: 27 Jul 2015 | Published: 28 Feb 2015

Workday

A New Definition of Workforce Management
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: The following white paper provides readers with a practical guide on how to improve your strategic workforce planning. Access now and learn how to utilize data capture and storage to promote a more effective WFM approach, how to properly address forecasting, staff planning, and more.
Posted: 27 Jul 2015 | Published: 27 Jul 2015

Interactive Intelligence, Inc.

Redesigning the Organization for a Rapidly Changing World
sponsored by SAP
WHITE PAPER: This white paper features a range of issues that HR should address in the work environment. Discover research-backed methods designed to make today's technology-flooded organizations more humane, rational, and simple.
Posted: 17 Jul 2015 | Published: 30 Jan 2015

SAP

Salesforce HR Helpdesk
sponsored by Salesforce.com
WHITE PAPER: Unlike other HR helpdesk solutions, Salesforce is a fully integrated Employee Success Platform that enables companies to connect with their employees in entirely new ways. Download this free datasheet to learn more.
Posted: 17 Jul 2015 | Published: 17 Jul 2015

Salesforce.com

Transform HR and Employee Engagement
sponsored by Salesforce.com
WHITE PAPER: This free datasheet explains how to recruit top talent, accelerate new hire ramp times, increase employee productivity, boost HR team effectiveness, and develop and retain employees.
Posted: 16 Jul 2015 | Published: 16 Jul 2015

Salesforce.com

Changing the Way the World Works
sponsored by SAP
WHITE PAPER: HR leaders: This e-book focuses on 13 enablers for a streamlined, collaborative and connected workforce. HR leaders won't want to miss these tips on how to simplify modern organizational complications, allowing them to build a strong foundation and attract the world's best talent.
Posted: 16 Jul 2015 | Published: 16 Jul 2015

SAP

How to Locate Both Internal and External Talent
sponsored by Workday
VIDEO: Sometimes, the candidate HR is seeking can already be found within their organization. This brief video demonstrates how HR can acquire top talent, whether or not said talent is already employed within the enterprise. Discover how to narrow down your choice candidate with filters and tags for an expedited search.
Posted: 13 Jul 2015 | Premiered: 25 Jun 2014

Workday

How to Enable Proactive Payroll Alerts
sponsored by Workday
VIDEO: This brief video features demos on how to eliminate tedious searches for payroll errors. Watch and learn how to mitigate missteps in the payroll process, such as missing deductions, zero dollar check scenarios, and more.
Posted: 13 Jul 2015 | Premiered: 25 Jun 2014

Workday

HR From Now to Next: Reimagining the Workplace of Tomorrow
sponsored by Workday
WEBCAST: In today's complex business climate, the "tried and true" methodology is too safe. This webinar examines the steps leaders should take to evolve with the corporate world. Prepare to think critically as HR veteran Jason Averbrook, with 20 years of experience, explores the importance of progressive workforce technologies.
Posted: 12 Jul 2015 | Premiered: Jul 2, 2014

Workday

Workforce Planning and Analytics
sponsored by Workday
VIDEO: This brief video delivers insight on providing HR with useful data for workforce optimization. Access now and discover ways to better analyze each employee - including your on-demand space - on the device of your choice.
Posted: 10 Jul 2015 | Premiered: 05 Oct 2014

Workday

Case Study: MGM Resorts International Gets an HR Boost
sponsored by Workday
VIDEO: This brief video shares the success story of how MGM reaped the benefits of implementing new human capital management tools. Access now and discover how you can achieve similar results, including direct employee feedback and more.
Posted: 10 Jul 2015 | Premiered: 13 Jun 2014

Workday

Workday and MGM Resorts International: Engaging Employees in World-Class Customer Service
sponsored by Workday
WHITE PAPER: Read this white paper to learn which Human Capital Management and Payroll system MGM deployed and how it improved employee engagement.
Posted: 10 Jul 2015 | Published: 21 May 2014

Workday

Creating a Culture of Adoption
sponsored by Workday
WEBCAST: Watch this webcast to hear Colin Joynt from Interactive Intelligence, John Semple from McGraw-Hill Education, and Stephen Francis from W.J. Bradley Company talk about how they improved adoption of their HR system. You'll hear about what's been successful, what's been challenging, and why they embraced the cloud.
Posted: 10 Jul 2015 | Premiered: Sep 11, 2014

Workday

Case Study: Commerce Bank Unifies HR Processes
sponsored by Workday
WHITE PAPER: This white paper explains how a Human Capital Management System, which integrates everything from payroll and benefits to time tracking, helped Commerce Bank's HR team enjoy a more strategic role and increased employee engagement.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

Workday

Field Service Delivery in an On-Demand World
sponsored by Work Market Inc
WHITE PAPER: This white paper details a software program that combats common issues impacting the effectiveness of field services.
Posted: 08 Jul 2015 | Published: 08 Jul 2015

Work Market Inc

Take Your Cyber Career to the Next Level
sponsored by Mission Critical Institute
WHITE PAPER: This document describes how the online resources at Concordia St. Paul University can help you take steps to advance your cybersecurity career.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Mission Critical Institute

The Ultimate Guide to Sales Success
sponsored by ConnectWise
WHITE PAPER: This white paper provides insider tips for hiring the right people, compensating them fairly, and creating smart and effective sales processes. Read now for best practices for hiring, compensating, and guiding a sales rep along with seven things to consider before hiring a sales rep.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

ConnectWise

Digital Humanism Makes People Better, Not Technology Better
sponsored by Gartner
WHITE PAPER: Digital humanism is the recognition that digital business revolves around people, not technology. CIOs and business leaders who recognise that digital business revolves around people's value will see employee capabilities translate into product, service and market gains. Find out how it's done in the following white paper from Gartner.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Gartner

Collaboration Matters: Lay the Foundation and Keep the Momentum
sponsored by Dropbox for Business
EGUIDE: In this expert e-guide, you will learn the importance of ensuring that all organizational channels understand the benefits of enterprise collaboration as necessary for getting optimum value from user buy-in. Plus, discover how to use technology to initiate collaboration from T.J. Keitt, a senior analyst at Forrester Research Inc.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

Dropbox for Business

Recognizing the Customer's Role in Incentive Compensation
sponsored by IBM
WHITE PAPER: This white paper highlights customer relations as the key differentiator in competitive advantage. Discover why many companies are adjusting their incentive compensation strategies as a result, with tools that present quantifiable benefits.
Posted: 03 Jun 2015 | Published: 29 Aug 2014

IBM

Bringing Order to Territory Management
sponsored by IBM
WHITE PAPER: This white paper clarifies the idea of territory management, emphasizing key areas it truly impacts. Discover how to combine sales coverage model and deployment decisions with the sales compensation program, enabling you to administer organizational hierarchies, account assignments, and sales crediting rules.
Posted: 03 Jun 2015 | Published: 30 Apr 2015

IBM

Automate Incentive Plan Management for Higher Productivity, Better Outcomes
sponsored by IBM
WHITE PAPER: This white paper is based on in-depth interviews with users of compensation plan management systems at three organizations, and their use of technology. Discover the quantification of benefits from software deployments.
Posted: 01 Jun 2015 | Published: 31 Dec 2014

IBM

Harmonize File Sharing in Your Mac/Windows Environment
sponsored by Acronis
TRIAL SOFTWARE: Start your trial download for a file-and-print sharing tool today and mitigate protocol issues, performance, and compatibility problems. Discover three main benefits for Mac users in a Windows environment.
Posted: 29 May 2015 | Premiered: 29 May 2015

Acronis

Four considerations before investing in a talent management suite
sponsored by Oracle Corporation UK Ltd
EGUIDE: In this e-guide, readers will find four points to consider before investing in a talent management suite, as well as five steps to guide the selection process.
Posted: 29 May 2015 | Published: 29 May 2015

Oracle Corporation UK Ltd

The Next Frontier in HR Analytics
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this white paper now to learn how you can simplify the difficult analytics questions that your HR department faces every day.
Posted: 12 May 2015 | Published: 26 Dec 2014

Oracle Corporation UK Ltd
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HUMAN RESOURCES MANAGEMENT DEFINITION (continued): …  A study of emotion: Developing emotional intelligence. Payne's thesis centered on the idea that society's historical repression of emotion is the source of wide-scale problems such as addiction, depression, illness, religious conflict, violence and war. Daniel Goleman, a psychologist and behavioral science journalist, later popularized the term and developed related concepts in his influential book, Emotional Intelligence (1995). In his next book, Working with Emotional Intelligence (1998), Goleman explored the function of EI on the job. According to Goleman, emotional intelligence is the … 
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