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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management Software Reports
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Service Performance Insight: 2015 Professional Services Maturity™ Benchmark
sponsored by Workday
WHITE PAPER: In this white paper you will discover how your organization can use data analytic tools to anticipate and prevent employee attrition with hard facts from the 2015 Professional Services benchmark. Read now to devise a data analytics plan for your organization.
Posted: 27 Jul 2015 | Published: 28 Feb 2015

Workday

A New Definition of Workforce Management
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: The following white paper provides readers with a practical guide on how to improve your strategic workforce planning. Access now and learn how to utilize data capture and storage to promote a more effective WFM approach, how to properly address forecasting, staff planning, and more.
Posted: 27 Jul 2015 | Published: 27 Jul 2015

Interactive Intelligence, Inc.

Workforce Optimization and the Stellar Customer Experience
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: Studies show that 57% of your peers can relate improved customer experience to revenue/profit growth. This white paper is designed to help you understand what your customers expect from their experience, so read on and discover how leveraging workforce optimization tools can help deliver a positively memorable event for your audience.
Posted: 22 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Redesigning the Organization for a Rapidly Changing World
sponsored by SAP
WHITE PAPER: This white paper features a range of issues that HR should address in the work environment. Discover research-backed methods designed to make today's technology-flooded organizations more humane, rational, and simple.
Posted: 17 Jul 2015 | Published: 30 Jan 2015

SAP

Changing the Way the World Works
sponsored by SAP
WHITE PAPER: HR leaders: This e-book focuses on 13 enablers for a streamlined, collaborative and connected workforce. HR leaders won't want to miss these tips on how to simplify modern organizational complications, allowing them to build a strong foundation and attract the world's best talent.
Posted: 16 Jul 2015 | Published: 16 Jul 2015

SAP

How to Locate Both Internal and External Talent
sponsored by Workday
VIDEO: Sometimes, the candidate HR is seeking can already be found within their organization. This brief video demonstrates how HR can acquire top talent, whether or not said talent is already employed within the enterprise. Discover how to narrow down your choice candidate with filters and tags for an expedited search.
Posted: 13 Jul 2015 | Premiered: 25 Jun 2014

Workday

How to Enable Proactive Payroll Alerts
sponsored by Workday
VIDEO: This brief video features demos on how to eliminate tedious searches for payroll errors. Watch and learn how to mitigate missteps in the payroll process, such as missing deductions, zero dollar check scenarios, and more.
Posted: 13 Jul 2015 | Premiered: 25 Jun 2014

Workday

HR From Now to Next: Reimagining the Workplace of Tomorrow
sponsored by Workday
WEBCAST: In today's complex business climate, the "tried and true" methodology is too safe. This webinar examines the steps leaders should take to evolve with the corporate world. Prepare to think critically as HR veteran Jason Averbrook, with 20 years of experience, explores the importance of progressive workforce technologies.
Posted: 12 Jul 2015 | Premiered: Jul 2, 2014

Workday

Workforce Planning and Analytics
sponsored by Workday
VIDEO: This brief video delivers insight on providing HR with useful data for workforce optimization. Access now and discover ways to better analyze each employee - including your on-demand space - on the device of your choice.
Posted: 10 Jul 2015 | Premiered: 05 Oct 2014

Workday

Case Study: MGM Resorts International Gets an HR Boost
sponsored by Workday
VIDEO: This brief video shares the success story of how MGM reaped the benefits of implementing new human capital management tools. Access now and discover how you can achieve similar results, including direct employee feedback and more.
Posted: 10 Jul 2015 | Premiered: 13 Jun 2014

Workday

Human Capital Management: Gain Visibility to Optimize Workforce Performance
sponsored by Workday
WEBCAST: This webcast explains how aligning your employees' actual daily work to organizational and personal goals boosts business effectiveness. View now to start improving workforce visibility, employee engagement, and business processes.
Posted: 10 Jul 2015 | Premiered: Feb 12, 2014

Workday

Measuring Up your Field Service Performance
sponsored by ClickSoftware
WHITE PAPER: This white paper explains how to measure your field service team and how analytics and BI can become an invaluable tool for your business.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

ClickSoftware

12 On-the-Clock Reasons to use a Mobile Timesheet App
sponsored by ClickSoftware
WHITE PAPER: Read this white paper for 12 reasons why field service management is the perfect place for a mobile timesheet app. Learn how predictive technologies and seamless mobility to the back office can simplify workforce management.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

ClickSoftware

Service Industry Consumer Frustration Index
sponsored by ClickSoftware
RESOURCE: This infographic shows the biggest frustrations of interacting with customer service and how automated workforce management and optimization can improve customer experience.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

ClickSoftware

Transform Your Workplace With Google
sponsored by Cloud Sherpas
WHITE PAPER: Many organizations struggle with simple processes that can prevent them from moving forward in the digital workplace and ensuring their workforces remain productive and efficient. This white paper outlines three common challenges and how a new, better way to collaborate can help address these challenges.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Cloud Sherpas

The Cloud - Up Where Customer Service for the Field Belongs
sponsored by ClickSoftware
WHITE PAPER: This eBook presents the value of providing superior customer service and why so many companies today prioritize investments in field service management.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

ClickSoftware

HR Analytics Adds New Feel to the Human Touch
sponsored by SearchFinancialApplications
EBOOK: HR analytics offers human resources managers a new way to evaluate current and potential employees.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

SearchFinancialApplications

New Frontiers in Workforce Management Applications and Skills Intelligence
sponsored by Work Market Inc
EGUIDE: There's been a big shift in the way workforce management applications have evolved to help solve contact center challenges.In this e-guide, readers will learn how skills intelligence services have created ways to alleviate stresses that come along with contracted work online.
Posted: 22 Jun 2015 | Published: 22 Jun 2015

Work Market Inc

Collaboration Matters: Lay the Foundation and Keep the Momentum
sponsored by Dropbox for Business
EGUIDE: In this expert e-guide, readers will learn the importance of ensuring that all organizational channels understand the benefits of enterprise collaboration as necessary for getting optimum value from user buy-in. Plus, discover how to use technology to initiate collaboration from T.J. Keitt, a senior analyst at Forrester Research Inc.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

Dropbox for Business

Recognizing the Customer's Role in Incentive Compensation
sponsored by IBM
WHITE PAPER: This white paper highlights customer relations as the key differentiator in competitive advantage. Discover why many companies are adjusting their incentive compensation strategies as a result, with tools that present quantifiable benefits.
Posted: 03 Jun 2015 | Published: 29 Aug 2014

IBM

Bringing Order to Territory Management
sponsored by IBM
WHITE PAPER: This white paper clarifies the idea of territory management, emphasizing key areas it truly impacts. Discover how to combine sales coverage model and deployment decisions with the sales compensation program, enabling you to administer organizational hierarchies, account assignments, and sales crediting rules.
Posted: 03 Jun 2015 | Published: 30 Apr 2015

IBM

Automate Incentive Plan Management for Higher Productivity, Better Outcomes
sponsored by IBM
WHITE PAPER: This white paper is based on in-depth interviews with users of compensation plan management systems at three organizations, and their use of technology. Discover the quantification of benefits from software deployments.
Posted: 01 Jun 2015 | Published: 31 Dec 2014

IBM

Harmonize File Sharing in Your Mac/Windows Environment
sponsored by Acronis
TRIAL SOFTWARE: Start your trial download for a file-and-print sharing tool today and mitigate protocol issues, performance, and compatibility problems. Discover three main benefits for Mac users in a Windows environment.
Posted: 29 May 2015 | Premiered: 29 May 2015

Acronis

Speed Up Document Review Simply by Speaking
sponsored by Nuance
VIDEO: Adding comments and notes into PDF documents as part of a document review workflow is very common. But what if you could add notes by simply speaking instead? Tune in to this brief video about leveraging speech recognition with document management, and increase efficiency.
Posted: 28 May 2015 | Premiered: 02 Apr 2014

Nuance

Create Electronic Forms with Ease
sponsored by Nuance
VIDEO: Office workers today are increasingly frustrated with static PDF forms that need to be recreated from scratch, or require handwriting on pre-printed hard copy forms. This practice is a serious strain on time and resources. Discover ways to turn static documents into readily usable forms that can be filled out electroncially.
Posted: 27 May 2015 | Premiered: 02 Apr 2014

Nuance
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