Top Eight Reasons to Upgrade Your Remote Support
sponsored by LogMeIn, Inc.
WHITE PAPER:
Uncover the top eight reasons to upgrade our remote support to increase productivity and customer satisfaction.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
|
|
|
The Hidden Costs of Using Free Tools for Helpdesk Support
sponsored by LogMeIn, Inc.
WHITE PAPER:
Access this resource to learn why your “free” or legacy remote access and meeting tools for support could be costing you money without you knowing it.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
|
|
|
The Effectiveness of Live Chat: A Research Study
sponsored by LogMeIn, Inc.
WHITE PAPER:
Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
|
|
|
Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER:
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
|
|
|
Protect Your Customer Base by Ensuring the Best Customer Experience
sponsored by LogMeIn, Inc.
WHITE PAPER:
Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
|
|
|
SendGrid Deliverability Guide - Everything You Need to Know About Delivering Email through Your Web Application
sponsored by SendGrid
WHITE PAPER:
Email deliverability could be affecting your business and reputation today. How do you make sure your company's emails are actually getting to your client's inboxes? Discover best practices for avoiding the spam box and inadvertent bounces.
Posted: 02 Jan 2012 | Published: 02 Jan 2012
|
|
|
The Business Benefits of Cloud-Based Integration-Ready Modules
sponsored by NTR Global
WHITE PAPER:
Access this brief resource to learn about an innovative support solution that can optimize your support system and increase end-user satisfaction.
Posted: 12 Oct 2011 | Published: 12 Oct 2011
|
|
|
LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER:
To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 11 Oct 2011
|
|
|
Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 18 Jun 2009
|
|
| |
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
|
|
|
|
TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
|
|
|
Definitions:
|
|
 |
|
All Rights Reserved,
Copyright 2000 - 2012, TechTarget |
|
|
|
|
