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Add Customer-Support-Software to your RSS Reader:
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| 7 Matches |
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Resource Center
| sponsored by AMD
WHITE PAPER:
This resource center by AMD helps you stay on top of industry trends. There are learning modules, whitepapers, and customer information to help answer and explain any possible questions.
Posted: 26 Aug 2008 | Published: 22 Aug 2008
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APC Critical Power & Cooling Resource Center
| sponsored by APC
WHITE PAPER:
APC 's Power and Cooling Resource Center is a fully integrated solution provider for Critical Power and Cooling Services. There are more than 12,000 APC-MGE employees standing by ready to serve you.
Posted: 30 Jul 2008 | Published: 01 Jul 2008
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Being Agile in a Non-Agile World
| sponsored by Ivar Jacobson Consulting
WHITE PAPER:
This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle.
Posted: 01 Jul 2008 | Published: 01 Jun 2008
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Uncovering Hidden B2B Sales Potential
| sponsored by MapInfo Corporation
WHITE PAPER:
Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.
Posted: 01 Jul 2008 | Published: 01 Jul 2008
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To Get Promoted in Customer Support, Do These Five Things
| sponsored by Parature, Inc.
WHITE PAPER:
Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008
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Meeting Tomorrow's Internet Performance Requirements
| sponsored by Keynote Systems
WHITE PAPER:
This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
Posted: 26 Feb 2008 | Published: 01 Mar 2007
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Automating Key Business Functions with Service Management Software
| sponsored by WebEx Communications, Inc.
WHITE PAPER:
Efficient service management can be essential for the success of any small to medium-sized business (SMBs). Read this paper to learn about the IT challenges SMBs face and service management strategies that can support their growing needs.
Posted: 15 Jun 2007 | Published: 01 Jun 2007
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