Vodafone Ireland implements world-class service excellence with HP BSM
sponsored by Hewlett-Packard Company
CASE STUDY:
This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%.
Posted: 24 May 2013 | Published: 24 May 2013
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Softbank Mobile reforms operation of its mobile internet service infrastructure
sponsored by Hewlett-Packard Company
CASE STUDY:
This case study explores how SoftBank Mobile leveraged business service management software to enhance the capabilities of the infrastructure group that supports mobile internet services and automated the series of processes from failure detection to recovery.
Posted: 24 May 2013 | Published: 24 May 2013
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Bloor Research White Paper: Exploiting the Internet of Things with investigative analytics
sponsored by Infobright, Inc.
WHITE PAPER:
In this resource, learn how the Internet of Things has opened the door to investigative analytics, and discover how you can use this approach to predict and prevent negative business patterns, better support customers and users, and more.
Posted: 23 May 2013 | Published: 23 May 2013
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A Leader in Forrester's Smart Process Applications Wave
sponsored by Kofax, Inc.
WHITE PAPER:
This evaluation from Forrester looks at both the current capabilities of vendors to support cases and their potential to support projects and operations. Read now for an in-depth smart process application evaluation so you can make a more informed decision.
Posted: 16 May 2013 | Published: 16 May 2013
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Virgin Media Case Study: Virgin Media ignites productivity and collaboration with new learning and performance management system
sponsored by Cornerstone OnDemand
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
Posted: 15 May 2013 | Published: 31 Dec 2012
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Does Your Virtualization Platform Matter? - A Summary
sponsored by IBM
WHITE PAPER:
This analysis has been primarily directed at the value of virtualization from a business perspective, so that those whose role it is to provide business leadership can understand the benefit of the virtualization offerings when evaluating its selection.
Posted: 10 May 2013 | Published: 10 May 2013
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Optimizing Service – Driven Businesses
sponsored by Ramco Systems
WHITE PAPER:
This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
Posted: 09 May 2013 | Published: 09 May 2013
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IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
sponsored by IBM
WHITE PAPER:
Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
Posted: 07 May 2013 | Published: 31 Jul 2011
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Best Practices for Meeting Critical eDiscovery Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER:
This resource outlines essential best practices that will help your organization overcome new and emerging eDiscovery challenges. Inside, discover how to gain visibility into eDiscovery processes and costs and drive better business outcomes.
Posted: 07 May 2013 | Published: 07 May 2013
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The BARC BI Survey 2012
sponsored by Information Builders
WHITE PAPER:
Information Builders ranked highest on numerous key performance indicators (KPIs) across multiple peer groups in BARC's BI Survey 12.
Posted: 06 May 2013 | Published: 31 Dec 2012
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Application Performance Management for SAP Explained in 2 Minutes
sponsored by Compuware
VIDEO:
This brief video explains how the right application performance management platform provides visibility into SAP performance from the perspective of the end-user, allowing you to more easily identify and remediate problems in your SAP environment.
Posted: 06 May 2013 | Premiered: 02 Jul 2012
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Gaining an Edge in Manufacturing With Business Analytics
sponsored by Information Builders
WHITE PAPER:
Sponsored by Information Builders, this Ventana research paper explains how manufacturers can maximize decision-making capabilities by providing a variety of analytics across lines of business and processes.
Posted: 06 May 2013 | Published: 31 Dec 2012
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Real-Time BI Gives Performance Envelope a Big-Time Push
sponsored by SAS Institute Inc.
EBOOK:
This expert handbook offers practical advice that will help your organization evaluate, plan, and manage a real-time business intelligence (BI) and analytics deployment.
Posted: 06 May 2013 | Published: 31 Dec 2012
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Performance Management in Financial Services Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER:
Sponsored by Information Builders, this Ventana research paper explains how performance management can improve operations while aligning processes with strategy and goals.
Posted: 03 May 2013 | Published: 31 Dec 2012
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Can Your Business Intelligence Environment Handle Data Growth?
sponsored by Information Builders
WHITE PAPER:
This resource introduces embedded data stores as an answer to your business intelligence (BI) performance problems. Inside, learn how embedded data stores can improve reporting and analytic performance – even in the face of rapidly growing data volumes.
Posted: 03 May 2013 | Published: 31 Dec 2012
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Achieving a Single View of the Citizen With Information Management
sponsored by Information Builders
WHITE PAPER:
This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
Posted: 03 May 2013 | Published: 31 Dec 2012
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Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER:
Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012
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A New Era of IT
sponsored by Information Builders
WHITE PAPER:
This resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.
Posted: 02 May 2013 | Published: 31 Dec 2012
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Building a Business Case for Data Governance: Ten Critical Steps
sponsored by Information Builders
WHITE PAPER:
This resource counts down 10 key steps that will help you build the business case for data governance in your organization. Also inside, learn about tools and tactics that will ensure your data governance project is a success.
Posted: 01 May 2013 | Published: 31 Dec 2012
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Application Performance Management
sponsored by Compuware
CASE STUDY:
This resource examines how three different organizations were able to boost SAP performance – allowing them to improve business-critical processes, reduce operational costs, and increase efficiency – by utilizing the right application performance management (APM) tool.
Posted: 01 May 2013 | Published: 28 Feb 2013
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SAP Performance: A solution for Best-in-Class User Experience
sponsored by Compuware
DATA SHEET:
This brief data sheet introduces a performance management strategy for SAP users, providing your organization with end-to-end visibility into user experience and allowing you to identify and mitigate performance problems before they impact your business.
Posted: 01 May 2013 | Published: 30 Jan 2013
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Developing an Information Strategy in the Financial Services Industry
sponsored by Information Builders
WHITE PAPER:
In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more.
Posted: 01 May 2013 | Published: 31 Dec 2012
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Business Intelligence. It's Better Here: Why the WebFOCUS BI Platform Beats the Competition
sponsored by Information Builders
WHITE PAPER:
This resource offers guidance to help you navigate the business intelligence (BI) marketplace, and introduces a BI platform that can help meet your business needs. Also inside, find eight key motivators you should consider when choosing a BI tool.
Posted: 30 Apr 2013 | Published: 31 Dec 2012
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How You Can Improve SAP Performance
sponsored by Compuware
WEBCAST:
In this webcast, IT and business leaders will find practical advice and insights for improving SAP system performance. Tune in now to learn about common SAP performance challenges and find out what you can do to overcome these obstacles.
Posted: 29 Apr 2013 | Premiered: Apr 29, 2013
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Predictive Analytics in Action: Real-World Examples and Advice
sponsored by SAS Institute Inc.
EBOOK:
This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics.
Posted: 29 Apr 2013 | Published: 29 Apr 2013
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